Location is excellent. Very easy access and easy to locate. The truck was brand new and immaculate.
Mary Beth MacMillanCustomer Reviews for U-Haul Moving & Storage of Trinity
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was very satisfied with the overall rental from the staff to the pick up rental Thank you very much appreciated all staff was friendly with prompt service .There was a little adjustment to do on my invoice when I got back and sales person did the adjustment without any question very pleased with the service we received was awesome.
Ronald AultNot sure how you could improve on perfection!!
Angela McNabbI feel like I was ripped off It cost me 63.94 cents I gave a 75.00 deposit and got no money back. That's not right. Trailer should be for 24 hours not 10 not 4 not 12.
Dwayne VriesendorpTom was the absolute greatest help. Could not have asked for a better front desk attendant. This location is very relaxing, and not overwhelming. The front door should be marked more clearer. Remember, this location is old Costco to many people. We are used to walking through the big doors.
Tuscany TisseraThe windshield was filthy inside either caused from someone vaping or some sticky substance on the inside. The vehicle was an absolute Pig on fuel I've driven trucks my entire life and if my truck had not been broken down that day I would not have rented one. For a brand new vehicle I'm sure glad I was not the one that bought it. Sitting in the seat you can only see the bottom half of all the gauges fuel gauge included. The gentleman that served me was very polite he deserves a raise
max bishopExcellent service
Raymond HewlettIn my opinion not a thing
Sandra Boudreaufriendly and responsive staff
Joseph MorriseySlow getting receipt 🤪 But eventually got it
Sherleane Geldart