Customer Reviews for U-Haul Moving & Storage of Springfield South

931 reviews

3650 S 6th Street Rd   Springfield, IL 62703

(217) 786-2100

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(217) 786-2100

3650 S 6th Street Rd
Springfield, IL 62703

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Timothy Holder  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose Mendez 
Rating:
5.0

Customer did not leave a comment.

Rosia Strickland  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Soctt Sykes 
Rating:
5.0

Customer did not leave a comment.

louis Kink  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff Knapp 
Rating:
5.0

Customer did not leave a comment.

Logan Clayton 
Rating:
3.0

Agent that checked me in at service counter was rude,not customer friendly,puts on her sunglasses at service counter. Bad business.Couldn't wait to get out of store.

Rich Harrison 
Rating:
5.0

Nothing you are fine just the way you are The little girl that helped me is very friendly very helpful and knows what she's doing She's very professional also You guys better keep ahold of her. Customer service is a big deal in a business

Jeannia Tarrillion 
Rating:
1.0

The rudest experience I ever had..in my lifetime unprofessional disrespectful...I would never send anyone to this location..also wanted a storage unit she helped me not get one her attitude was horrible...cussing and just very nasty...I've never been treated like that before especially not after spending so much money...completely disgusting behavior dealing with the public...not acceptable ‼️

Nawanda Williams 
Rating:
5.0

Great job in every category!

Ralph Viets 
Rating:
4.0

Staff was courteous and helpful!

David Caban 
Rating:
5.0

Customer did not leave a comment.

Taylor Smith  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Lynne Woodrum 
Rating:
3.0

Maybe more staff, wait was lengthy. Uploading photos is laborious and time-consuming, the picture of the truck displayed appeared not to show a large dent.

Michael Boukas 
Rating:
5.0

The ladies that helped me was very impressive and very professional job well done ladies

BRIAN KENDALL 
Rating:
5.0

Had no problem with the personnel at the storage unit. They were real friendly and helpful.

Neil Passfield  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shemecca Hudson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Madelynn Kirkwood 
Rating:
5.0

The manager in Springfield was excellent to work with ! Kudos

Robert Kibel 
Rating:
5.0

Customer did not leave a comment.

Ashley Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian Schwartz 
Rating:
5.0

Place was always clean workers always nice

Beau Eagan  |  Overall Experience 
Rating:
3.0

Price was a little high. Would have like a refund on a partial month not used. I needed a place close to my home

THERESA THOMAS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Armstrong 
Rating:
4.0

Super friendly staff check out and in process was quick and efficient

Faith KENNON 
Rating:
5.0

Great job Staff was amazing. Place was very clean Very easy and quick service 10 stars

Angel Perez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Clara Thorpe 
Rating:
5.0

Customer did not leave a comment.

Daniel Miller 
Rating:
5.0

The ladies behind the counter were awesome

BRIAN KENDALL 
Rating:
5.0

Customer did not leave a comment.

DANIEL OCONNOR 
Rating:
5.0

Customer did not leave a comment.

Melvin Seid 
Rating:
5.0

Customer did not leave a comment.

Jamellia Harris  |  Overall Experience 
Rating:
5.0

The girls there helped me so much. This is a great facility! I made some mistakes on the on-line process but they walk me through it!!! All my questions where answered by them! 5 stars all the way. An they need a raise for putting up with an old guy like me!!!!

Napoleon Beck II  |  First Impressions 
Rating:
5.0

The staff was great have a great day

Garry Thomas 
Rating:
5.0

Customer did not leave a comment.

Dominique Green 
Rating:
5.0

Customer did not leave a comment.

Johnathan Chisam Sr  |  First Impressions 
Rating:
5.0

The interior was clean but the window needed attention

Dora Gardner 
Rating:
5.0

Everything is what I expected. Customer service looks great. The store was nice and clean. They had everything that I needed. I will recommend any of my family or friends to rent from you. Thanks for your service.

GWANDA TRIBBET 
Rating:
5.0

Good customer service.... service superv

jose tan 
Rating:
5.0

Customer did not leave a comment.

Rodger Link 
Rating:
5.0

Customer did not leave a comment.

Daniel Hillis 
Rating:
5.0

Customer did not leave a comment.

alicia collier  |  First Impressions 
Rating:
5.0

I needed a truck last minute & they had exactly what I needed. Filling out the rental forms was fast & easy & the price was extremely reasonable. I will definitely rent from them again.

Phyllis Sanchez 
Rating:
5.0

This isn’t a reflection of that location so much as the app. The truck was not at 1/4 tank, it had 22 miles to empty. I also paid for a dolly. It was not in the back of the truck. I replaced the fuel to 1/4 tank, 2 times the amount that was in it. I was still charged extra. I tried to use the online chat, it kept disconnecting when an agent came on. I had great cell service I just want to only pay for what it used. I also took the truck back 3 hours early

Joseph Daniels 
Rating:
5.0

Thanks for all of your help, southern view, Illinois u-haul. Great staff, even better service. Drive on!

GEORGE ROATE  |  Overall Experience 
Rating:
1.0

Customer service was very rude at store I picked up from

Elenessica mcclain 
Rating:
5.0

Customer did not leave a comment.

RENEE VANHOEVEN 
Rating:
5.0

Customer did not leave a comment.

Douglas Edwards 
Rating:
5.0

The staff was amazing

LISA FLYNN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bryan Pruitt 
Rating:
5.0

Customer did not leave a comment.

Sandy Robinson 
Rating:
3.0

Customer did not leave a comment.

BENJAMIN POTTORF 
Rating:
5.0

Customer did not leave a comment.

Neil Passfield  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Wells Clark 
Rating:
5.0

Customer did not leave a comment.

Leigh Bradstreet 
Rating:
5.0

Customer did not leave a comment.

Steven Machi 
Rating:
5.0

Customer did not leave a comment.

RONALD COOK 
Rating:
5.0

Fast in and out, very efficient staff.

Kris Fisher 
Rating:
5.0

Customer did not leave a comment.

Yousef Hawwash 
Rating:
5.0

Customer did not leave a comment.

gary collins 
Rating:
2.0

Have multiple people working on a Saturday. Poor kid was all alone. Didn't know how to find our reservation. Didn't know our equipment was sitting just outside.

Erica Pratt 
Rating:
3.0

U-Haul was not clean. Workers were not physically able to lift U-Haul. Printer did not work for receipt.

Rodney Vose 
Rating:
5.0

Customer did not leave a comment.

James Stegman 
Rating:
2.0

They checked me in and checked my out before I even began my rental. Then three weeks after moving in, they locked out my unit and said I moved out without telling them, even though my locks were still on the units. They blamed it on a system glitch, but had to manually put those extra locks in my units. Wouldn’t you call someone before doing that?? No one tea co ed out to me at all, and it was pure luck that we discovered it during business hours, as we were preparing to unload a truck. The high school kids they have running this place could really use some customer service and common sense training.

Courtney Ostrowski  |  First Impressions 
Rating:
5.0

The service by everyone in the facility was excellent. No complaints and would definitely recommend your facility to others

Timothy Drea 
Rating:
5.0

Customer did not leave a comment.

Garrett Harper 
Rating:
5.0

The ladies were very nice

LASHAUNDA SMITH  |  First Impressions 
Rating:
5.0

I really appreciate the service.

david shaw  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elisa KimbleFranklin 
Rating:
5.0

Amazing !!! This U-Haul helped me with my storage they had a promotion that really helped me on my bill amazing staff and very understanding!!! 10/10 recommend

Nia Weems  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dalton McDermott  |  Online Move In 
Rating:
5.0

Ladies at counter very helpful, efficient! Appreciated!

Michael Warden 
Rating:
5.0

Customer did not leave a comment.

Kevin Aldrich 
Rating:
5.0

Customer did not leave a comment.

MICHAEL BARTON 
Rating:
5.0

Customer did not leave a comment.

Aaron Finder 
Rating:
5.0

Customer did not leave a comment.

Ruth Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

curtis robinson  |  Overall Experience 
Rating:
5.0

I rent from this location several times per year. Always get good service.

DONALD PITCHFORD 
Rating:
5.0

I had to tow a vehicle with one of their 15 foot trucks. I was very impressed that the girls just came out and hooked up my trailer for me and help me strap down my car before takeoff.

Corie Rayburn 
Rating:
2.0

They charged me for a whole day and I only had it 3 hrs of that day other than that workers in store were great

Candace Smith 
Rating:
4.0

Everything was fine but some of the doors weren’t unlocked and the staff was extremely unpleasant. It was clear they were too busy and not enough workers, but they were flat out rude.

Courtney Ostrowski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laura Olson 
Rating:
5.0

Everything went as planed

George Washbond 
Rating:
5.0

Customer did not leave a comment.

Judith Goss 
Rating:
5.0

Customer did not leave a comment.

Jerry Tipsword 
Rating:
4.0

Customer did not leave a comment.

GEORGIA COLE  |  First Impressions 
Rating:
1.0

It’s bs that I have to put the gas back in let alone I gonna know how many miles I’m going so needing up owing more that’s bs I filled the tank that’s all that should matter you fucking retartds

Marquis Mason 
Rating:
5.0

Customer did not leave a comment.

Teresa Sollars 
Rating:
5.0

The counter help and techs were great thank you

JOHN LESKOVISEK 
Rating:
5.0

The young lady at the front counter helped me and made my experience painless. Great customer service. The process was easy and quick.

Kaia Griffin 
Rating:
5.0

There was no license plate on tow dolly the girl told me it didn’t require one u haul even sent me a text with a plate number to check that it was correct I used it but was no plate and had a light fixture popped out of fender other fender had minor damage but it worked fine!

Brion Kauffman 
Rating:
5.0

Customer did not leave a comment.

Jack Jones 
Rating:
4.0

Staff was on hand to receive the rental return.

ANTHONY DEBONIS 
Rating:
5.0

Customer did not leave a comment.

kimberly Gittleson 
Rating:
5.0

Customer did not leave a comment.

David Nixon 
Rating:
5.0

Customer did not leave a comment.

Jalyssa Arthurs  |  Overall Experience 
Rating:
5.0

Staff was extremely helpful and friendly. Steven made the return process super easy. Very much appreciated!

Alan Sadler 
Rating:
5.0

Customer did not leave a comment.

Paul Skutt 
Rating:
3.0

Some of my goods including a mattress, suitcases and books got water damaged.

Paul Eom 
Rating:
5.0

Customer did not leave a comment.

John Glazier 
Rating:
4.0

The lights inside were on. We followed the signs. Parked under the canopy. Wasnt sure if someone was gonna come out like the sign said or not. So we opted for the online equipment return. That was simple and to the point.

mandY allen 
Rating:
1.0

Customer did not leave a comment.

Querida Guider 
Rating:
5.0

Customer did not leave a comment.

steven Wertepny 
Rating:
5.0

Every thing was perfect. Staff was friendly and helpful. Had one pod that I couldn’t close. It was warped after the relocate to the new house

Douglas Jackson 
Rating:
5.0

Customer did not leave a comment.

lacey denny  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angela Melton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Don Schwanke 
Rating:
5.0

Customer did not leave a comment.

Richard Jackson  |  Overall Experience 
Rating:
5.0

I was sent a text by U-Haul directing me to 2777 S. 6th St., Springfield, IL 62703 as the new return location. This is a local supermarket. I went to the customer service desk and it was clear to me that I wasn't expected. They were unable to help me. I called the original location for the return (3650 S. 6th St, Springfield, IL 62703, just down the street) but was directed to a national call center. The agent (Nancy) told me to leave the truck at the supermarket and use the app on my phone to complete the transaction. This wasn't acceptable to me, so I drove to the 3650 location and returned the truck. They were efficient and had me out the door in 5 minutes. The experience at the supermarket wasted a good half hour of my time. Don't do that with future customers. It really annoyed me that you did this. Just saying. Sincerely, Alden Studebaker

ALDEN STUDEBAKER 
Rating:
5.0

Ray is the best...absolutely great to deal with...very respectful kind caring professional and just good people

Tom Campbell 
Rating:
5.0

Customer did not leave a comment.

Dorothy Panepinto 
Rating:
4.0

Customer did not leave a comment.

Theresa Bright 
Rating:
5.0

Customer did not leave a comment.

Amy Reynolds  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANGELA YOUNG  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ed bowen 
Rating:
5.0

Nothing. Staff was friendly and I was in and out 8n less than 15 minutes. Great people .

Kevin Ball 
Rating:
5.0

Customer did not leave a comment.

Shanay Struthers 
Rating:
3.0

Customer did not leave a comment.

lorraine king  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy Drea 
Rating:
5.0

Awesome employees. Knew what they were doing (not like the experience I’ve had at other uhaul locations). Clean location. Would return!

Steve Farris 
Rating:
5.0

Customer did not leave a comment.

Eric Perkins 
Rating:
5.0

Customer did not leave a comment.

DON RAMSEY 
Rating:
5.0

Customer did not leave a comment.

James Moore 
Rating:
3.0

Customer did not leave a comment.

Brandon Griffith 
Rating:
5.0

Excellent staff, very helpful.

Brian Anderson 
Rating:
5.0

Customer did not leave a comment.

Adam Poe  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Don Torry 
Rating:
5.0

Excellent communication and customer service. Great to work with. Would definitely use them again.

Linda Wunder 
Rating:
5.0

The ladies I dealt with at this location were exceptional. I would absolutely use this locations products and services again.

Daniel Shinn 
Rating:
5.0

Customer did not leave a comment.

Timothy McDaniel 
Rating:
5.0

Customer did not leave a comment.

Richard Robinson 
Rating:
5.0

Was nice and easy and had great help

Brand Terrill 
Rating:
4.0

Customer did not leave a comment.

Gregory Brown 
Rating:
4.0

Customer did not leave a comment.

Cynthia Pumphrey  |  First Impressions 
Rating:
5.0

The person who helped me was very kind and helpful. She made my move to be less stressful by helping with my questions. Thank you!

Megan Phelps  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angela Lambert  |  Overall Experience 
Rating:
4.0

The facility was well lit but this specific unit was not.

Stefanie Moy-Zobus  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Telesa Hennings  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erica Schmidt  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Passion Bailey  |  First Impressions 
Rating:
5.0

Steve the GM was so great he stepped in to help this young girl who was struggling with helping and ray was so sharp

Ray Dorris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelsey Garman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

marian jetton  |  Overall Experience 
Rating:
5.0

Very Nice Staff.

Brian Steinhauer  |  Overall Experience 
Rating:
5.0

All your staff are fantastic and very helpful. We will definitely be back.

Theresa Guy  |  First Impressions 
Rating:
5.0

Good space nice and neat and very well experience with staff

Markia Manneh  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

THERESA THOMAS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Byron Dambacher  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tonya murray  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MAMIE DAVID  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Teresa Flesch  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charles Scott  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

leah flack  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

shanna mcglothlin  |  First Impressions 
Rating:
1.0

the one young lady was very mean and used profanity.

terrence lee  |  Overall Experience 
Rating:
5.0

Thank you for keeping my things self

Lisa Williams  |  Overall Experience 
Rating:
1.0

Rude staff

Melissa Miller  |  First Impressions 
Rating:
4.0

The staff was friendly

Brandon Glenn  |  Overall Experience 
Rating:
5.0

Let me stay in office during bad storm, waited for a long time, no problem......thanks again !!!!!!

Angela Whitehill  |  First Impressions 
Rating:
5.0

Very nice--clean, brand new building and storage area. Thank you staff for your time !!!!!

Angela Whitehill  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Daniel Wilson  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Tammy Newton  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Yolanda Woods  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jason Coleman  |  First Impressions 
Rating:
2.0

I came to the storage unit that I had gotten on 729/23 to unload the truck that I rented from South 6th Street Springfield Illinois and I cannot unload the truck that is due by 7/30/23 at 7:00 p.m. I am here and have no access to the storage unit I don't know what to do I'm waiting on a call back

Misty Blake  |  First Impressions 
Rating:
5.0

I’ve rented trucks and vans and then a storage unit. Everyone there, almost all of them were women were very professional, helpful and just nice. That’s very refreshing. Always made my transactions easy. I’ll continue to use in future when needed. The 6th street location is Springfield, il is where I do business.

Lisa Bartulis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wanda Hubbell  |  Overall Experience 
Rating:
2.0

Customer service wad bad. Employee had an attitude with me because of problems the store had like no cash in the drawer, and the pinpad not working properly when I swiped my card. I was never asked if I had a preference on where I wanted my storage and was just placed into one that was most convient for her to get me out the fastest. Ended up on the 2nd floor where I had to manage my couch and bed through a narrow hallway. I'm pretty sure she was just having a bad day but no reason to act the way in customer service.

Brian Mcintyre  |  First Impressions 
Rating:
5.0

THANK YOU FPR THE SERVICE AND I'M GREATFUL..

MAMIE DAVID  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

leah flack  |  First Impressions 
Rating:
5.0

EXCELLENT SERVICE!!!

thomas dean  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

leah flack  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kim Levering  |  First Impressions 
Rating:
5.0

The leasing transaction was speedy and the facility easy to access. Clean and well organized.

KAREN MCNEELY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ronald Clark  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Janet Bloome  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rhonda Cole  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jenny Harrison  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeanette eichhorn  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Debra Sawyer  |  Overall Experience 
Rating:
5.0

The team UHaul was excellent. Will definitely refer others that are in need of storage. The facility was easily accessible for those with disabilities as well. Even though, my unit was on the 2nd floor, I was able to utilize it fairly well. Thank you to Steve and Jerimiah and other staff.

kelly Robbins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris Hashman  |  First Impressions 
Rating:
5.0

Helpful, friendly, staff. Nice facility. Easy renting process.

Kristin Bogren  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Latoya Jones  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica Krawiec  |  Online Move In 
Rating:
5.0

Only issue I had was I signed up for the unit on line, got my access code and unit number. After moving a few things into the unit on day one, I came back on day 2 and there was a red lock with a note saying come to the office for non payment. My unit was free for the first month, so that was a little surprising. The office got it figured out but what I did on line was not showing up in the local computer system.

Robert McDermott  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRITTANY HOHMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kywana Crafton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alex Estrada  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ARNOLD WILLIAMS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tracy Potter  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRINDA CRAWFORD  |  First Impressions 
Rating:
5.0

My experience was great. I rented in the winter for music gear and electronics. The facility was warm and clean. I especially liked the ability to pull my car in the garage out of the elements. I will definitely recommend.

Jacob Wankel  |  Overall Experience 
Rating:
4.0

The manager named Steve was extremely helpful and professional!

Mary Kay Eades  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda SnodSmith  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Zenaria Brooks  |  Overall Experience 
Rating:
1.0

Poor communication. Between employees & customers & just employees in general. Giving out wrong info as well as not enough info.

briana harris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TAKILA Conner  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jenny Harrison  |  First Impressions 
Rating:
5.0

Great staff, they were very helpful finding what I needed, the facilities were very clean and well maintained. The unit is in great condition and, along with being climate controlled, each unit is individually alarmed which gives me a great sense of security for my belongings.

Sarah Peterson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

sheila jefferson  |  First Impressions 
Rating:
3.0

Too expensive other than that Experience has been great and definitely will use you all again

LUCRETIA JACKSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laura Barbee  |  First Impressions 
Rating:
5.0

Na

India walker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jerry Tucker  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Paige Metzger  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Timothy Sinnett  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Larry Squires  |  Overall Experience 
Rating:
5.0

Your accessibility is superb! J.E.S.

James snow  |  First Impressions 
Rating:
5.0

Clean , the are so nice & responsible at all I like it .

Afsaneh azimian  |  First Impressions 
Rating:
5.0

Steven and Jerimiah did an outstanding job helping us move into two storage units. Returning our one-way truck was a breeze.

Joseph Kilpatrick  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LAUREL MCGRATH  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Kenyona Wallace  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katina Jones  |  First Impressions 
Rating:
5.0

Very helpful staff

LAUREL MCGRATH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James snow  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Leonard  |  First Impressions 
Rating:
5.0

Front desk folks were excellent and very helpful

John Gabala  |  First Impressions 
Rating:
5.0

I enjoyed my brief usage. I found it difficult to find my unit the first time or two, even though I was given a good map.

ANGELA MOSLEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amy Roderick  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marla Williams  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

ULONDA GLADNEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RONALD HAVENS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Greg Law  |  First Impressions 
Rating:
5.0

Too expensive, would like larger

cd dodson  |  First Impressions 
Rating:
4.0

Not moved anything in yet. But it looks like a very nice space.

Gail Dunkel  |  First Impressions 
Rating:
5.0

Appreciated the free month. Your facility is very nice. Thanks

DOUGLAS WUELLNER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sara Featherlin  |  Online Move In 
Rating:
5.0

Great staff and management 😉👍💯

Leronne Pegues  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THERESA SEVERNS   |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Margaret Allen  |  Overall Experience 
Rating:
5.0

Staff was friendly and very helpful in answering all my questions.

Chermonthia Grant  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lisa Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andre Givens Perkins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Beau Eagan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rachel Pierce  |  Overall Experience 
Rating:
5.0

Friendly staff and quick check-in. Answered all of our questions.

Emily Pope  |  First Impressions 
Rating:
5.0

They made everything so easy. Yes I would tell someone else about U-Haul.

Karen Watson  |  Overall Experience 
Rating:
5.0

The young lady who helped us get our unit was quite accommodating at closing time. Greatly appreciated!!!!

DOUGLAS WUELLNER  |  First Impressions 
Rating:
2.0

Charged me late fees for their mistake. Had trouble a few months in a row with their system. Took a lot off fees from me that on their part should have been taken off! Not my fault the system had some glitches.

susan hackett  |  Overall Experience 
Rating:
5.0

THAT FACILITY IS THE BEST THROUH OUT THE COUNTRY..STEVE AND HIS STAFF: JESAICA, LITTLE STEVE, ISABELLE,CALISTA, R FABULOUS

SANDY PORTER  |  Overall Experience 
Rating:
5.0

I was acknowledged immediately. The representative made eye contact to make sure she understood my needs.

ANGELA MOSLEY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Kuntzman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cindy Stiverson  |  First Impressions 
Rating:
5.0

The uhaul on 6 th street staff are very nice and helpful. Very nice facility 😊

jennifer schroyer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Billingsley  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

BRITTANY HOHMAN  |  First Impressions 
Rating:
3.0

Average so far just got a small place and just moved in.

Toni Tucker  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

anita corey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PATRICIA SPEARMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven Simpson-Black  |  Online Move In 
Rating:
5.0

The storage area was very clean . The staff was helpful . The location was great

Brandon Glenn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tenekwa Blair  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dennis Selvaggio  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karen Watson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Orlando Conner  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Charles Hershey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Howard Lee  |  First Impressions 
Rating:
5.0

All is done to make customers feel like they are in their home.

ALBERT NACTETA NGANDJUI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dwayne Curry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JODI MORRIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Felicia Parker  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Anthony Toussaint  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kim Hauck-Rausch  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Deanna Newman  |  Overall Experience 
Rating:
5.0

Customer service was really great

Lagina Clark  |  First Impressions 
Rating:
5.0

This Place Is Very Awesome! My First Ever Seeing Storage Units On The Inside Of A Building And Providing Carts To Make It Convenient For Their Customers. Keep Up The Good Work! Love It! I Give It A Thumbs Up!👍

Rachel Pierce  |  First Impressions 
Rating:
4.0

This is a great storage facility, very modern and secure. It take a bit of getting use to how to get in and out and control the doors but overall this place is a winner.

Gabriel Murphy  |  First Impressions 
Rating:
5.0

Staff was very knowledgeable, helpful and friendly!

Dwayne Curry  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michelle Barham  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GINA BALDING  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Larry Watkins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Larry Watkins  |  Overall Experience 
Rating:
5.0

The attendant was very friendly, helpful and knowledgeable and was able to answer any concerns we had

Douglas Henderson  |  First Impressions 
Rating:
5.0

Great Place, Super People

Dan Ryman  |  First Impressions 
Rating:
5.0

The mgr Steve is definitely a humble honorable young man. Customer service rates high honors

SANDY PORTER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PATRICIA SPEARMAN  |  First Impressions 
Rating:
5.0

I had some awesome helpers at the front desk

TAMIKA SIMS  |  First Impressions 
Rating:
2.0

We were/are storing permanent records (estate files, Audits, tax records) that needed to be in a climate controlled environment. A air conditioning condensation pipe leaked. The records go soaked and moldy and some had to be destroyed.

Franklin Cline  |  First Impressions 
Rating:
5.0

Great customer service! Very accommodating to what I needed! No complaints!

Carla Rowles  |  First Impressions 
Rating:
5.0

Everything was exactly as described. Unit is clean and ready to go. Thank you.

Jay Schied  |  Online Move In 
Rating:
5.0

So friendly and very informative. Secure nice facility.

Debbi Tripp  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Laura Barbee  |  First Impressions 
Rating:
5.0

I loved your staff who helped me. Wonderful woman

Danae Monroe  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

samantha stone  |  First Impressions 
Rating:
5.0

The staff was polite and helpful. Super patient with me. Very professional.

racheal folres  |  First Impressions 
Rating:
5.0

Great customer service.

Tricia Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sidney cole  |  Overall Experience 
Rating:
5.0

Done business before in many ways. Always professional, reliable and professional.

Michael Warden  |  First Impressions 
Rating:
5.0

Calista is a Rock Star. Give her a raise.

Richard Bahr  |  First Impressions 
Rating:
5.0

GREAT CUSTOMER SERVICE

SANDY PORTER  |  First Impressions 
Rating:
4.0

Calista was amazing and so helpful and made sure I was taken care of even after closing!

Faith Kennon  |  First Impressions 
Rating:
5.0

Set up people know that they're the rat box inside each unit because they are poison and I picked one up I didn't know what it was and it had my hands messed up people do have children who help them move I just thank God my grandchildren didn't pick the Box up that was my only issue

LINDA WILSON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mayola Mcclain  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

MACY WITHERELL  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

LUCRETIA JACKSON  |  First Impressions 
Rating:
5.0

Easy and painless, other than having to pay the bill!

Jeffrey McNeal  |  First Impressions 
Rating:
5.0

Excellent staff

BRITTNEY HOOD  |  First Impressions 
Rating:
5.0

Ed was great.

JACK GOODING  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacob Gentile  |  First Impressions 
Rating:
5.0

Steven the manager is great

Dan Higgins  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top