Customer Reviews for U-Haul Moving & Storage of Lebanon

4,628 reviews

1440 Cumberland St   Lebanon, PA 17042
(Rt 422)

(717) 274-3681

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(717) 274-3681

1440 Cumberland St
Lebanon, PA 17042
(Rt 422)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • Propane exchange
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very Nice

Richard Silvestre Perez 
Rating:
5.0

Customer did not leave a comment.

Delford Lupold 
Rating:
5.0

Everyone was friendly and helpful.

Gregory Young 
Rating:
5.0

Customer did not leave a comment.

OMARLUIS PANTALEON ESPAILLAT 
Rating:
5.0

Nice staff and took care of making sure I had what I needed.

THOMAS MARTINEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sydnie mitchell 
Rating:
5.0

Great staff

THOMAS MARTINEZ 
Rating:
5.0

Excellent service from the U-Haul representative. This location always seems to have a lot of equipment available when you need it. Would definitely recommend.

James Geib 
Rating:
5.0

Just keep up the good work

Michael Watkins 
Rating:
5.0

The equipment was very clean but after couple of m I les down the road thecheck engine light was on.

Michael Stuckey 
Rating:
5.0

Customer did not leave a comment.

Carol Evans 
Rating:
5.0

Customer did not leave a comment.

Jane Metz 
Rating:
5.0

The only concern is to have more space for Overnight Rental returns.

cory blanco 
Rating:
5.0

This rental was even better than the ones before. Thank you UHAUL!!!

CHRISTIAN BOWERS 
Rating:
3.0

The beginning process via internet and app was good and easy to rent what I needed, however that process ended when the cashier and another employee kept talking to one another which slowed the process down for me. I didn't like that I needed to inspecting the 10' van rental on the app. The van was muddy and the seat cover was broken and uncomfortable for the entire experience. The end process was the worst. It was after hours so I needed to use the app. which didn't work. after a few attempts I called C.S. they directed me to use my web browser. Once there they were done assisting me. The web search did the same thing as the app. every time I added the necessary photo, it tool me back to the beginning. After 30 minutes I was just done and I placed the key in the box and drove away very frustrated. I wouldn't recommend U-Haul, however they seem to be the only game in town, so I guess they can be insufficient.

Michael Clancy 
Rating:
5.0

Customer did not leave a comment.

Louis Dalzon 
Rating:
4.0

Customer did not leave a comment.

Theodore Howell 
Rating:
3.0

Customer did not leave a comment.

Kody Wenger 
Rating:
5.0

Customer did not leave a comment.

Matt Christ 
Rating:
5.0

Customer did not leave a comment.

Litza Marie Mayo Mendez 
Rating:
3.0

The cargo van had a strong smell of cigarettes. The vehicles should be clean prior to the next rental. An ozone generator should be used as needed. There was an issue with the gas gauge, which an associate took care of today.

Robert Widmark 
Rating:
5.0

Completely professional, and knew what they were doing!

Lisa A Stennett 
Rating:
4.0

Customer did not leave a comment.

Jacob Good 
Rating:
4.0

To make sure equipment is properly used. It was a rainy day and my right side wiper was damaged.

Carmen Dilligard 
Rating:
4.0

Hire more help! The office was super busy and one person isn't! Other than that the manager was super helpful and took care of us!

Migdalia Torres 
Rating:
3.0

Customer did not leave a comment.

Brian Nornhold 
Rating:
5.0

Actually, I was satisfied with equipment and service provided. Thank you.

Norman Pellington 
Rating:
5.0

Customer did not leave a comment.

Todd Eveler 
Rating:
5.0

Customer did not leave a comment.

STEVEN HARNISH 
Rating:
5.0

Customer did not leave a comment.

Dave Patteson 
Rating:
1.0

Went to Newmanstown pa the guy took 30 minutes and rented me a 28ft truck when I wanted a trailer then he took 20min to rent me a trailer and then it wasn’t able to go one way he then sent me to Lebanon Pa for a one way trailer and they rented me a motorcycle trailer no left blinker and then I dropped it of at berrysburg Pa and they changed me for a round trip and and said I dropped at at wrong location and charged me for this I will never rent from u-haul again!!

andrew joh 
Rating:
5.0

Thanks.

RAFAEL RIVERA-SANTIAGO 
Rating:
3.0

Customer did not leave a comment.

david bracero 
Rating:
4.0

Older 15' rental truck, typical wear/tear for old truck. Radio had short circuit or something, would only work for a few minutes before powering off by itself....repeat cycle over and over...

Douglas Goto 
Rating:
5.0

Customer did not leave a comment.

Adaleidy Duran 
Rating:
4.0

Customer did not leave a comment.

Stephen Molison 
Rating:
5.0

Customer did not leave a comment.

Aidan Zimmerman 
Rating:
5.0

Remover that "Need a Pick-up" sticker from rear window.

Sandra Aument 
Rating:
5.0

Customer did not leave a comment.

Litza Marie Mayo Mendez 
Rating:
5.0

Customer did not leave a comment.

Lisa Majka  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andy Weidman 
Rating:
5.0

Customer did not leave a comment.

tom moyer 
Rating:
5.0

Professional service,

FRANK NEWKIRK  |  First Impressions 
Rating:
5.0

All good

JAMES BROWN 
Rating:
5.0

Customer did not leave a comment.

KImberly JULIANI 
Rating:
5.0

Customer did not leave a comment.

Peter Phillips 
Rating:
2.0

Customer did not leave a comment.

DANIEL MARION  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

dave Dommael 
Rating:
5.0

The guys were friendly

Janice Brown 
Rating:
5.0

Continue with your customer service

Richard Alvarado 
Rating:
4.0

Customer did not leave a comment.

Karen Kirk 
Rating:
5.0

Great service. We were there with short notice and we were well taken care of.

James Piergrossi 
Rating:
5.0

Everything went well. No complaints!

joshua friend 
Rating:
5.0

Very easy, more than enough for what I needed. I wish I knew long ago that U-Haul rented enclosed trailers as I’m sure I would have used them before now! Definitely worth it and I’ll be back.

Doug Eby 
Rating:
4.0

Nothing

Daniel Griffe 
Rating:
2.0

Truck wasn't cleaned off so I had to clean off the snow the inside still had trash from previous renter and I was told on paper it had 7/8 of a tank of gas but it only had a half tank

Jeremy Morrison 
Rating:
5.0

Customer did not leave a comment.

Esther Vazquez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

gary davidheiser 
Rating:
5.0

Customer did not leave a comment.

Angel Vargas 
Rating:
4.0

U-Haul truck was dirty in the cab area. We had to clean it before using it.

Eric Shieh 
Rating:
4.0

Less than 10 miles into our trip received a Low Oil warning on the dash. Had to stop and add a quart of oil, after calling and consulting with U-Haul. Seems like a pretty basic thing that the rental agency should look after.

Joseph Kolinski 
Rating:
4.0

Customer did not leave a comment.

Tina Rebuck 
Rating:
1.0

Took absolutely forever, over an hour, to get set up and actually have a rental unit with keys in my hand and that's after already having a reservation online! It's insane! And there's nothing stopping your neighbor from climbing over the wall and getting into your unit! The walls are simply just drywall and the screws are exposed! Your stuff is not safe here, you don't know who your neighbor is.

DANIEL MARION  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Troy Hintz 
Rating:
4.0

Customer did not leave a comment.

Nicholas Locicero 
Rating:
5.0

Customer did not leave a comment.

John Weaver 
Rating:
3.0

Customer did not leave a comment.

Heidi Thornton 
Rating:
5.0

Customer did not leave a comment.

gary davidheiser 
Rating:
4.0

Customer did not leave a comment.

cesar rosario 
Rating:
5.0

Staff was kind, funny and helpful.

Mia Ocasio 
Rating:
5.0

Nice employees

ROBERT BATTLE 
Rating:
5.0

Had such a great first experience with UHauL. Staff was great ! Very friendly and informative. The lady who did my reservation was just the best ! Would definitely recommend & use again !

Amolene Koukou 
Rating:
5.0

Great help.... Love going there. Always easy to rent a truck

Chris Barto 
Rating:
4.0

After receiving the truck: it was dirty in the cab and the back was not swept out at all, driver’s door armrest was falling off, oil change light was on, zip-tie on the handtruck was broken indicating someone else had used it and not replaced before I got the truck. Return: I did an after-hours return and the app would not work at all. I attempted to use the website and it crashed on me three times. Eventually I called the 1-800 number and did it that way. Very frustrating and disappointing since the app is promoted so much. Overall, the location is convenient and the truck worked fine.

Shaun Bentz 
Rating:
5.0

Keep doing what you do best

gary davidheiser 
Rating:
5.0

Customer did not leave a comment.

Dr.Doug Dillner 
Rating:
5.0

I had a problem initially opening the back and side doors, but eventually got them opened. Other than that, everything was great. The manager, Ryan, made everything happen quickly and efficiently since I was under a time crunch.

RONALD GILLIAM 
Rating:
1.0

I only used 7 miles when I used the U-Haul van and then they added about 78 extra miles to the final trip

Ashley Wellls 
Rating:
5.0

Customer did not leave a comment.

Juan Veras 
Rating:
5.0

Just how customer service should be!

Kimberly Juliani 
Rating:
5.0

No recommendations needed all service personnel are top notch.

Bryan Shenk 
Rating:
5.0

Customer did not leave a comment.

Joshua Longmore 
Rating:
3.0

Lazy workers did not even look up from their cell phone. When I came inside and asked what to do to drop my trailer. No one came out to assist me. The store was very dirty and cluttered could hardly walk to the counter

matthew rogers 
Rating:
5.0

Customer did not leave a comment.

Robin Holland 
Rating:
5.0

Customer did not leave a comment.

MaryAnn Walleigh 
Rating:
4.0

Customer did not leave a comment.

jason shirk  |  First Impressions 
Rating:
5.0

The condition of the truck that I rented was incredibly poor- the transmission skipped several gears and it had an exhaust leak. Also the trim was falling of the back and allowed water to leak in. I highly recommend that the truck I drove be retired. Staff at this location is great, Rachel is absolutely awesome and should be given a raise! always very helpful and friendly- I can not say enough good things about her!

Pat Ratke 
Rating:
3.0

Customer did not leave a comment.

Rafael Torres 
Rating:
5.0

The best part of the experience was how friendly the staff was! Rachel was awesome and always very helpful!!

Patrick Ratke  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alex Otero 
Rating:
5.0

When renting a U-Haul truck to clean out a storage unit at another facility. The manager asked what we were going to do with the items in the unit that we were cleaning out. He offered us a U-Haul storage unit free for a month. Until we figured things out. The staff at the Lebanon, PA U-Haul are definitely top notch.

Kathy Price  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

DOROTHY BOYER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Osvaldo Acevedo Perez 
Rating:
5.0

Efficient operation.

Jay Furlong 
Rating:
5.0

Customer did not leave a comment.

Charlotte Hughes 
Rating:
5.0

Customer did not leave a comment.

Matt Thomas 
Rating:
4.0

Customer did not leave a comment.

ANDREW KURTZ 
Rating:
5.0

Customer did not leave a comment.

ALYENIS MONTERO-GUABA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RONALD NEAL 
Rating:
5.0

Good

JUAN GUERRERO 
Rating:
5.0

Excellent staff and location.

Mithson Cardona 
Rating:
5.0

Customer did not leave a comment.

Chris Van Buskirk 
Rating:
5.0

Customer did not leave a comment.

Tyrone Harley 
Rating:
5.0

Customer did not leave a comment.

Arlin Wine 
Rating:
4.0

Customer did not leave a comment.

JUAN Figueroa 
Rating:
5.0

Thank you!!

Robin Sternberg 
Rating:
5.0

Customer did not leave a comment.

Ninoshka Arroyo 
Rating:
5.0

Customer did not leave a comment.

bobby Radie 
Rating:
4.0

Customer did not leave a comment.

Melissa Tripp  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Elmer Chamberlin  |  Overall Experience 
Rating:
4.0

THe man that helped me at the counter was very nice and knowledgable. The other just sat there on his phone. On return, the woman that helped me was fantastic.

melissa long 
Rating:
4.0

Staff were very helpful

Greg Hummel 
Rating:
5.0

Have more cargo vans available.

Laura Kinney 
Rating:
5.0

Customer did not leave a comment.

Kathy Price  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

afeni young  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

josephine long  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Darin Mack  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angelica Rodriguez  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Kyle Frymyer  |  Overall Experience 
Rating:
1.0

This Uhaul location was chosen because of convenience and turned out to be a huge mistake. Firstly I would like to say the building is infested with roaches and mice or rats. Not sure which one. All throughout the building there are huge traps laid out for the rodents. At first opening my storage I noticed 2 inside of my unit placed in opposing corners. I let that go because I had already loaded up my truck and then the cart and came to this location. So upon arriving at the location I entered my access code and could not enter the building. I then went inside and asked for help and was told I have to enter my access code in 2 separate doors in order to enter the building which was highly inconvenient and could have been told to me when I booked it online. So I didn’t waste any time. Then as I was loading my belongings into my storage my daughter noticed a roach crawling out of 1 unit up the wall and all around. I made 2 trips with my truck and on the 3rd trip I tried to get in and was locked out. I was never told online that I had to pay extra to use the 24 hour service. It states that the Uhaul location itself is open for self service 24/7 and I was annoyed that I was standing outside and unable to get in and unload my car. My last issue with this whole situation was that my military veterans discount was not applied and there have been hidden fees in order to utilize this storage. If it were not for the urgency to get my belongings in a place I would have taken all of my things out. I plan on moving it all out within a week because I would hate if my belongings became roach infested and damaged due to mice or rats chewing through my stuff. I would not recommend storing your items here unless you get kicked out and have no place to put your stuff .

Oliver Moe  |  Online Move In 
Rating:
5.0

Staff was amazing, unit was clean and I felt all my belongings were safe.

Melissa Amadeo  |  Overall Experience 
Rating:
5.0

Site was great and staff was friendly and always helpful.

Gina Barb  |  Overall Experience 
Rating:
5.0

When I have an emergency, the best ones for van and truck rentals and storage, very good security.

Carlos Rodriguez-Valcarcel  |  Overall Experience 
Rating:
5.0

Very friendly and knowledgeable. I personally with having physical issues like in my knees & hands wish there was some kind of elevating system to asst with getting things to the upper levels or/& more 1st floor units, especially for the disabled that’s all & for all locations 😇. Great great people thought 😇

Darin Mack  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carlos Rodriguez-Valcarcel  |  First Impressions 
Rating:
4.0

Not having an elevator was really inconvenient. The staff was extremely helpful and treated me very well especially since I was a returning customer

Steven Obert  |  Overall Experience 
Rating:
5.0

Great service

Dorothy fisher  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robert fantauzzi  |  First Impressions 
Rating:
5.0

The staff was always very helpful and friendly.

John Stuart  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DOROTHY BOYER  |  First Impressions 
Rating:
5.0

Great safe place !

JUAN WILLIAMS  |  Overall Experience 
Rating:
5.0

Really cool place! Staff was very friendly and helpful in setting me up with storage and a truck. No problems at all. Highly recommended!

joshua friend  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Guillermo Rivera-Franco  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Mary Cordero Gonzalez  |  Online Move In 
Rating:
3.0

My storage was full of little mice died ones, and rat Feces, had to throw away a lot of things. My storage unit was 140, please take care of the facility a little more it would be nice. Brain great person and worker...thanks for all your help, also Trisha. Thanks everyone!

claribelle gonzalez  |  Overall Experience 
Rating:
5.0

This is our second time to use your storage facility. I remember many of the same great, helpful people. You have much of the material (boxes, packing material, trucks) that we have used over numerous times. Although my current unit is on the first floor, I hear you have added an elevator. That is a very welcome addition, as our unit before was on the second floor, and I Remember Those Stairs not very fondly. Thank you for your help and for having what we needed when we needed it. Karen Sue Neblock P.S. I'm Baack!

KAREN NEBLOCK   |  First Impressions 
Rating:
5.0

Everything went really well. I felt the service was top notch and the storage space pretty adequate. Highly recommended for sure!

joshua friend  |  First Impressions 
Rating:
1.0

I ended having to throw my stuff out. Because mices got in and damaged my stuff. When I cleaned it out I found 3 die ones, showed the manager and he didn’t seem to wonder about it. I told them and also showed them the damage last month. Ok thanks for letting us know. I tried to put a claim in for the damage but I needed the policy number for it, but no one would call me back or they said they can’t fine one. I will never use your storage unit again

Stephanie Mills  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vanessa Torres  |  Overall Experience 
Rating:
5.0

Staff I believe names Wade went above and beyond at the storage unit of Lebanon! Highly recommend!

Shawnna LaPlante  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Monica Whitman  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Kimberly Conrad  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amanda Smith  |  Overall Experience 
Rating:
5.0

N/A

Alejandro Escobar  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amanda Smith  |  First Impressions 
Rating:
5.0

The Lebanon U-Haul staff are terrific. We ran into a problem when our portable storage pod from another company did not arrive. They were able to get us a truck and 3 storage units no problem. They were a huge help with our move and we couldn’t be more grateful and satisfied.

TAMARA HEAGY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SONIA MALDONADO-BERMUDEZ  |  Overall Experience 
Rating:
5.0

The employee a young man that helped me was very helpful the day before on Tuesday and I happened to go there on Wednesday as well unknowingly and I secured a unit number 255 at the 1440 Lebanon Ave address I think its name was Ryan Reist. Thank you

Angela Burton  |  First Impressions 
Rating:
4.0

From your supervisor and other staff that you have at this Lebanon U-HAUL. The service is outstanding.

HAROLD WILSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Luis Flores-Gonzalez  |  Overall Experience 
Rating:
5.0

Best to deal with Dchannumjr73@gmail.com

Donald Hannum  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Aron Tann  |  First Impressions 
Rating:
3.0

I had mouse poop in my box’s and some of my stuff was eaten by the mice.

Wanda Rodriguez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose Fontanez  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Milagros Tirado  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

elexida dipiton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRIAN BURCHETT  |  First Impressions 
Rating:
2.0

Expected more from a storage facility. No lighting available inside the interior storage, lights in hallway leading to storage unit were very dim. The little interaction with staff seemed like we were a nuisance. Paid $170/month for interior storage and did not expect to see a lot of mouse waste on my wooden furniture shelves. Luckily only stored wood and plastic furniture and so far did not find damage from these critters. Would suggest this facility invest in some type of rodent repellents for their units so no one else has to deal with finding surprises in their belongings.

Inna Moiseev  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

annabel cortes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wanda Rodriguez  |  First Impressions 
Rating:
5.0

Me gusta mucho la seguridad

elexida dipiton  |  First Impressions 
Rating:
1.0

The employees were all fairly friendly and helpful, but none of the employees were wearing masks inside the building the two times I went. When getting my account set up, there were two employees working at the computer without any sort of mask. When checking out, there were three employees working on and out of the building. One of the employees did have his mask on while outside, but when I saw him inside later, he and the other two employees were not wearing masks. I felt very unsafe. In addition, the couple of customers I saw inside the storage warehouse were not wearing masks either (which I acknowledge is a lot harder to control).

David Kube  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

edel torres  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jimmy Jung  |  Overall Experience 
Rating:
4.0

My storage unit had rat bait in it and a couple of holes at the ceiling.

Jimmy Jung  |  First Impressions 
Rating:
2.0

When my debit card was going to be charged for the next month, it could not be. I did not know this at the time but the employee knew that and did not contact me to let me know. Instead, he let it go three days until finally letting me know he was charging me $15 extra for being late. I tried to tell him this, but he did not seem to care and charged my card anyway. So instead of $103 I paid $118. I know it isn’t that big of a difference but during times like these, every penny counts and this entire ordeal was very unflattering. It was like HE was making that $15 and did not seem to care what I had to say. I hope Uhaul can help me with this issue or else I will take my business elsewhere next time.

David Petrides  |  Overall Experience 
Rating:
5.0

Getting to the locker was easy and the associate at the site was very helpful. I was very happy with the whole experience

Jacob Wease  |  Online Move In 
Rating:
5.0

Facility was clean and well maintained. Service was helpful and kind.

John Rim  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

rita gill  |  First Impressions 
Rating:
4.0

I have a concern for the employees as sometimes they work alone and in this day and age that's unsafe, anyone could go inside while the employee is outside and anything could happen when they return to the inside. And I was very upset your company does not prorate the unit, my unit was from 6 to 6, I checked out on the 20th, that's 15 days early, I feel I should have gotten a reimbursement for those days

rita gill  |  Overall Experience 
Rating:
5.0

Quick check-in. Clean facility. Helpful nice people.

David Wachtman  |  First Impressions 
Rating:
5.0

Very helpful staff willing to answer any questions you may have

Karen PAINTER  |  Overall Experience 
Rating:
5.0

Thank you

Evelyn Santiago  |  Overall Experience 
Rating:
3.0

24hour access was a life saver. No lights in storage rooms gets inconvenient. It would be nice to use big door after hours not just the regular entrance with a door stop to push items over

cheyenne winters  |  Overall Experience 
Rating:
5.0

Very helpful staff, clean & dry facility, planty of carts to move my things ~ no complaints!

Olga Sanchez Saltveit  |  First Impressions 
Rating:
4.0

Ryan was very, very helpful. With all the stress i was under, he was very understanding.

Lisa Smith  |  First Impressions 
Rating:
3.0

Staff was friendly. Access card couldn't be created becuse of computer problems. We think it's bizarre to have upper level storage units. The stairs were an unpleasant surprise.

Andie Byron  |  First Impressions 
Rating:
5.0

Friendly and knowledgeable! Will recommend to my local friends! Thank you!

Melissa Landry  |  First Impressions 
Rating:
5.0

Very good service. Storage units are accessible and clean.

Cristian Tapia Reynoso  |  Overall Experience 
Rating:
4.0

No problems other than mouse poop all over everything. Gross!

LINDA CORCORAN  |  Overall Experience 
Rating:
5.0

Very helpful staff

frank defuso  |  Overall Experience 
Rating:
5.0

It would be in the best interest to revise the duties and liberties of the call centers in giving promotions, they appear to always cause more harm than good.

angela dankulich  |  Overall Experience 
Rating:
5.0

Convenient location and access

STEPHEN BRINTON  |  Overall Experience 
Rating:
2.0

Your staff is downright terrible.

Steffan Bomberger  |  Overall Experience 
Rating:
3.0

I had rodent dropping on most of my furniture.

ERICA MURRAY  |  Overall Experience 
Rating:
5.0

Ryan, a men with word. Dante also provide an excellent service. 100% recommended this location.

Catherine Rodriguez  |  First Impressions 
Rating:
5.0

The general manager was very helpful, patient and professional in helping us get 2 storage units. Everyone else was very helpful when we went back to store our contents. Thanks.

Renuka Narahari  |  First Impressions 
Rating:
5.0

Customer service was great

Ashley Cook  |  Reservation 
Rating:
2.0

Some of my things were damaged and dusty like if someone burnt it

ROGER RESTITUYO-MEJIA  |  Overall Experience 
Rating:
3.0

Great customer service, great security, but a little rough around the edges.

Nathan Gismot  |  Overall Experience 
Rating:
3.0

We rented unit #173 for 1 month. It was dark and dingy with no light. There was a rat trap in the corner. When we moved our stuff out there were rat droppings everywhere. Wouldn’t recommend it.

James WALKER  |  Overall Experience 
Rating:
5.0

I went with U-Haul because I only had a little bit to move. Everything went great. I only wish we could have moved up to retrieve our stuff.

gordon catt  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

    We have the largest selection in the industry!

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