Customer Reviews for U-Haul Moving & Storage of Flint

2,701 reviews

3083 Miller Rd   Flint, MI 48507
(East of I-75, West of Ballenger Highway)

(810) 250-7181

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(810) 250-7181

3083 Miller Rd
Flint, MI 48507
(East of I-75, West of Ballenger Highway)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Wine Storage
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

micheal i.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marcellus M. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM GILBERT W. 
Rating:
3.0

They charged me for the Dolly when we didn't even use the dolly... need faster service... I shouldn't have to wait 45 mins in line before someone tries to actually knowledge me.

WESLEYANNE L. 
Rating:
3.0

Customer did not leave a comment.

SHAUN CARLOS R. 
Rating:
5.0

Customer did not leave a comment.

Kenyotta S. 
Rating:
5.0

Always a great experience at this UHaul location! Dante is professional, knowledgable, and great with all his customers! He repaired my UHaul hitch and I have rented a number of trailers from him at this location. And a a shoutout for Francesca who also has taken care of renting me trailers - she is excellent with the customers and very efficient! You have a great team at this location. Thanks You! John S.

John S. 
Rating:
1.0

Overcharged me didn't respect what I was told

Fatou D. 
Rating:
1.0

MAKE SURE YOUR EQUIPMENT IS IN PROPER WORKING ORDER!!!!!!!!

Ann R. 
Rating:
3.0

Customer did not leave a comment.

jocqueline w.  |  Overall Experience 
Rating:
3.0

I didn't like I schedule a reservation, I was running a little behind I get there & the vehicle was given away. No call to check & see was I still coming or anything. I was offered a bigger vehicle but that wasn't what I wanted. A courtesy call would have been nice.

Ciarra A. 
Rating:
3.0

The truck was a piece of junk I called customer service I couldn't go past 30 miles per hour. The alignment was off truck sounded like it wanted to quit and stay out I tried getting help with no help

Shante M. 
Rating:
5.0

Customer did not leave a comment.

fred s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

raven s.  |  First Impressions 
Rating:
5.0

My experience with storage and uhaul was the best ever to customer service to space of my storage will highly recommend this place again for all my moving needs and storage

EBONY N.  |  Overall Experience 
Rating:
4.0

I dropped my tow Dolly off at a location with a different address. I left it at 3341 Miller Rd Flint, MI 48507 United States

Zachary L. 
Rating:
3.0

My truck the whole time felt and sounded like it was going to fall apart at any minute. Inside a truck steering wheel with sticking floor was nasty.

Omar Y. 
Rating:
5.0

Nothing

Joel C. 
Rating:
5.0

Customer did not leave a comment.

Lashanda G. 
Rating:
5.0

Customer did not leave a comment.

Richard F. 
Rating:
4.0

Had trouble with the mobile check in. Customer service was great ant the store addressing the issue.

Brett S. 
Rating:
4.0

Keep power from going out

ROBERT D. 
Rating:
5.0

Customer did not leave a comment.

LaTanya b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER L. 
Rating:
5.0

Customer did not leave a comment.

Brandon L. 
Rating:
5.0

Customer did not leave a comment.

Daniel B. 
Rating:
3.0

Customer did not leave a comment.

JOHN G. 
Rating:
5.0

I was frustrated when I got my truck with garbage in the cup holder. Also when I was through my paper work I was told I had to return the truck to a different location. This was frustrating because I had left my car at the location I picked up at. Having to find a ride after drop off at the other location to come and pick my car up. Also the truck had less than a 1/8 of gas in it. First stop was the gas station.

Karen F. 
Rating:
2.0

The truck that was rented to me was unsafe. The steering was lose and the truck swayed in the lane because the wheels are not in alignment. The passengers side door flew open when making a turn at 5 mph. The truck made my move extremely difficult and actually put me behind. When I attempted to extend the rental the truck was “not available” and this unsafe vehicle was rented to another family. I returned the truck in the middle of the night and contacted Budget and got a truck the next day. They were much better so they will be my new go to from now on.

MICHAEL JOSEPH R. 
Rating:
4.0

Customer did not leave a comment.

JOHN G. 
Rating:
5.0

I don't know of anything.

Marianne B. 
Rating:
4.0

Customer did not leave a comment.

ASHLEIGH R. 
Rating:
5.0

Customer did not leave a comment.

erris j.  |  First Impressions 
Rating:
5.0

It was easy and fast.

karl S. 
Rating:
5.0

Thanks again for friendly service

DARRYL Y.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David T. 
Rating:
5.0

Customer did not leave a comment.

Doyle D. 
Rating:
5.0

Showed up for an emergency. Highly recommend!!

Jessica A. 
Rating:
4.0

Customer did not leave a comment.

Corey S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia G. 
Rating:
5.0

Customer did not leave a comment.

Todd W. 
Rating:
4.0

I was charged an entire extra day for me reservation, when the guy said it wasn't a problem when I dropped the truck off. I arrived exactly on time for Nashville time where I came from, but in Michigan that showed up as one hour late with the time change.

Joshua S. 
Rating:
5.0

Great service. Fast and friendly. Equipment was is great condition.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

Patricia W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

howard k.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Reecca C. 
Rating:
5.0

Customer did not leave a comment.

Karen A. 
Rating:
4.0

Customer did not leave a comment.

Magnolia Y.  |  Overall Experience 
Rating:
5.0

Thank you!! A++++

Leidybeth D. 
Rating:
2.0

Customer did not leave a comment.

JACILYN DAWN D. 
Rating:
5.0

Customer service was top notch and fast!

Daniel C. 
Rating:
4.0

?

Carl J. 
Rating:
5.0

Customer did not leave a comment.

jaqulin w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Margaret Y.  |  Overall Experience 
Rating:
5.0

Staff was very friendly and knowledgeable. Addressed all my concerns and questions. Francesca was great to deal with. Appreciate the service and value of using your products.

george F. 
Rating:
5.0

The facilities were nicely maintained. The climate controlled storage units were at a decent temperature for both summer and winter. Restrooms were also well maintained.

ANTHONY JAMIE A.  |  Overall Experience 
Rating:
5.0

I didn't know you had to purchase a certain kind of lock for the storage

Larry P. 
Rating:
5.0

Customer did not leave a comment.

Brandon L. 
Rating:
5.0

Customer did not leave a comment.

Julie C. 
Rating:
5.0

Customer did not leave a comment.

jeff D. 
Rating:
1.0

Make the ownership of individual locations accountable to the customers, and quickly force those out who do don't provide good service. Get rid of the 24/7 pick up policy, trying to run your business with nobody around is stupid, sets customers up for disappointment and wasted efforts and resources, and tarnishes the Uhaul brand, while forcing other locations owners to try and make amends to a pissed off customer. Uhaul corporate offers stupidly small discounts to customers Uhaul has failed, apparently deciding it is better to maintain some level of margin on botched transactions, rather than offer a settlement that truly compensated the customer for their wasted time and efforts Uhauls failures have caused while simultaneously passing that cost to the ownership of the failing location. Stupid!! This review is of the Uhaul corporate policy, and the failing My Space Self Storage on Flint MI. The Miller Road location did the best they could given the mess Uhaul corporate has created by allowing poor locations to escape accountability!!!! Uhaul corporate sucks!

Scott P. 
Rating:
5.0

Customer did not leave a comment.

JEWEL CASSANDRA B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cassandra M. 
Rating:
4.0

The van we utilized was dirty, and smelled like marijuana. I had to remove trash out of the back, to haul a couch. There was mud, and we had to cover the floor with furniture blankets to keep the couch from being damaged. The exterior of the vehicle was filthy as well.

Jessie H. 
Rating:
4.0

People were great but the truck smelled awful. Marijuana and cigarettes

Kenneth S. 
Rating:
4.0

Trailer lock was damaged and fell off the hitch while driving on a busy road

Teagan H. 
Rating:
5.0

Thank you very much

Julie H.  |  Overall Experience 
Rating:
3.0

I would not choose this location again!! Get new people

Amy W. 
Rating:
4.0

Oh wef

waddah A. 
Rating:
4.0

Customer did not leave a comment.

Justin H. 
Rating:
3.0

It wasn't clean before I received it

LaAngel W. 
Rating:
5.0

Sean was very helpful on a very cold morning.

Todd B. 
Rating:
5.0

Customer did not leave a comment.

Candace P. 
Rating:
5.0

Customer did not leave a comment.

DEBORAH LYNN C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEBORAH LYNN C. 
Rating:
5.0

Customer did not leave a comment.

Myriah P. 
Rating:
5.0

Customer did not leave a comment.

GARY C. 
Rating:
4.0

Customer did not leave a comment.

JIM A. 
Rating:
3.0

Truck was... terrible. Check engine light on at drop off, didn't shift itself correctly.

Blair F. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW CORY B. 
Rating:
5.0

Everyone was wonderful and helped all they could in such a sad situation. Everything Shannon Leah owed to her name was in that storage unit. Government took over her money and could no longer make payments. Everyone was amazing!! Thank you!

Shannon Leah g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

charles K. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

Brianna G. 
Rating:
5.0

Customer did not leave a comment.

william a.  |  Overall Experience 
Rating:
5.0

Keep up the Good work

Stacey H. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM ANTHONY A. 
Rating:
5.0

Excellent, reliable, affordable service! Thank you

Judy L. 
Rating:
5.0

Customer did not leave a comment.

Craig G. 
Rating:
5.0

Customer did not leave a comment.

William D. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

DAVID G. 
Rating:
4.0

Customer did not leave a comment.

barbara W. 
Rating:
5.0

Staff very well trained and courteous.

john M. 
Rating:
5.0

The guys helped me get my car off the ramp and made it quick to turn the equipment in.

Jasper B. 
Rating:
4.0

Staff friendly

Sophia Y. 
Rating:
4.0

Driver side door closes very hard and interior handle is ripping off of the door due to this issue.

Andrew B. 
Rating:
5.0

Mrs. Barbara who manages the storage units offers the absolute best customer service one could ask for! She’s exceptional at what she does and makes you feel more like a friend than a customer. She’s the best!

SHAVON M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shannon S. 
Rating:
5.0

Customer did not leave a comment.

Denise L. 
Rating:
5.0

Customer did not leave a comment.

Latoya B.  |  Overall Experience 
Rating:
5.0

The staff is great the person who wrote me up always is great!!

Matthew S. 
Rating:
5.0

Customer did not leave a comment.

kurai B. 
Rating:
5.0

Customer did not leave a comment.

Shacquea B.  |  First Impressions 
Rating:
4.0

A1 service

irene F. 
Rating:
5.0

Very good person on Dort highway U-Haul

william h.  |  First Impressions 
Rating:
5.0

Nothing, getting the trailer and returning the trailer was very smooth and easy with a very helpful service

Sam W. 
Rating:
5.0

Keep up the great work 👍

Don W. 
Rating:
5.0

Customer service was perfect. The truck, however, needs some work mechanically.

Gary F. 
Rating:
5.0

Service was great. No issues or complaints. Will use again.

MATTHEW C F. 
Rating:
5.0

Customer did not leave a comment.

MARLOW RAY M. 
Rating:
4.0

A signed receipt from uhaul acknowledging the return.

Brenda M. 
Rating:
5.0

Great customer service!

Vickie W. 
Rating:
5.0

Customer did not leave a comment.

PAUL E. 
Rating:
4.0

Customer did not leave a comment.

John Michael H. 
Rating:
5.0

Customer did not leave a comment.

Sheila L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Thank you so much for your service. The U-Haul was so clean.

sylvia J. 
Rating:
5.0

Customer did not leave a comment.

Jaquavis B.  |  Overall Experience 
Rating:
5.0

This was the most stressful move I have had in my 45 years on the face of this earth!!! UHaul's super simple process to extend the truck rental and prompt response to my requests made the process SO MUCH EASIER! I have rented from Ryder and Penske in the past and will never return after the amazing experience I had with UHaul, Miller Rd Flint. Thank you UHaul for working so hard to improve your customer service through out the years. M. Rose

Michael R. 
Rating:
4.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

This is a very popular location because of its size and professionalism. We had to wait a little bit in line to get our rental but everyone was very professional and thorough so, I didn't mind the wait. Other's who might be in a hurry could find that frustrating, I'm not sure what you can do about it except maybe in the email/text updates include a possible wait time for busy days. Just so people know what to expect.

Teresa D. 
Rating:
5.0

Customer did not leave a comment.

sarsie A. 
Rating:
5.0

Customer did not leave a comment.

LIONEL R. 
Rating:
5.0

Thank you

Harold L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andre H. 
Rating:
3.0

The truck wheel alignment was off and that is very dangerous for someone who doesn't know how to drive, also the windshield wipers didn't have any type of shield on them and I didn't notice until I was already at my location because it began to rain it sounded HORRIBLE and screeched the whole way!

Ikira W. 
Rating:
5.0

the young lady in the office was very nice and helpful, she took the time to show me how to do everything and even took me to the unit, i really appreciated her assistance and understanding, that is how customer service should be but most times is not

Elizabeth D.  |  Online Move In 
Rating:
5.0

Thank you so much for the last minute find we desperately needed. I really appreciate you guys.

teairra t.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patsy S.  |  First Impressions 
Rating:
5.0

Thank you this is my second time having my stuff in storage my stuff was in storage of April 2023 I just got my stuff out October of this year I went and got my stuff out of storage I didn't get it all out sitting my lock in my keys inside my box couldn't find it so therefore 24 hours passed by and when they open up the next day I called cuz my stuff wasn't secured and they put a lock on their for me because I have misplaced my keys that was inside my lock and I work with the people and tell them what was going on they put a lock on there I was able to retrieve my things within 24 hours when I got another truck so all my stuff was there the place is nice and clean you don't have to worry about anything far as mice rats or anything everything was Secure I love this place thank you you all I will recommend you and I will use you in the future thank you once again

Danyale J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sabrina C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laura M.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Latoya B.  |  First Impressions 
Rating:
5.0

Thank you for all that you done in helping me with my debt in hard times your the best.

michelle f.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicole L.  |  Overall Experience 
Rating:
5.0

Love how secure my items were while in storage

Tiffany T.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

URLUNDA R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Suzanne B.  |  Overall Experience 
Rating:
4.0

Only issue I have is getting in with my card other than that they have been great!

sha-tova p.  |  First Impressions 
Rating:
5.0

I will always patronize U-haul, especially the Miller Rd. location. They have the best customer service!

TANISHA LATTESE B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEPHANI M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yessenia C.  |  Overall Experience 
Rating:
5.0

I love the gal location miller road flint mi

Tiffany W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BETHANY W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jovonna C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sara F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MONYA B.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Carolyn C.  |  Online Move In 
Rating:
5.0

Awesome crew. Great experience!

kat a.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

CRYSTAL LAKAY R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Z.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandy W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andre W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sabrina C.  |  First Impressions 
Rating:
4.0

The only negative experience with this storage facility was an employee that was outside (assuming on breaks?) and every time he spoke to another employee, or anyone, he was cursing during the entire interaction…..right in front of the entrance. I’m my opinion, this was super unprofessional and it happened 2 days in a row while I was clearing my unit. Not trying to be a “Karen” lol just bringing it to the forefront so that customers feel comfortable and respected at a professional business.

Christina H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JENAE P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelly B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

tony c.  |  First Impressions 
Rating:
3.0

I moved out on 6/16/23 not the 23rd don't know why it saids that I moved out the 23rd other than that great place

Cassondra W.  |  Overall Experience 
Rating:
3.0

It doesn’t look like 8 by 10

Kevin m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Churee M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Terry S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LINDA F.  |  Overall Experience 
Rating:
4.0

The floors are very dirty. When we first moved our stuff into storage it was much cleaner.

Jessie H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ron A.  |  Overall Experience 
Rating:
5.0

Malissa is excellent great personality and very understanding

SHARON T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

cody s.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Joseph M.  |  Overall Experience 
Rating:
5.0

Very nice and clean unit and very easy to access

Mark M.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

patrick s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Churee M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark G.  |  Overall Experience 
Rating:
5.0

Always clean

Paula H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jimmie j.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Linda S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

clover j.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WILLIAM C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Takerra M.  |  Overall Experience 
Rating:
3.0

Other than being new to the area all is good, except for nosey staff. Always checking up on clients and when you ask a question kinda get ignored. Or when doing inventory counts and a customer is at front counter being ignored when they should stop and take care of the customer. I've been in customer service for over 30 years and never have I ignored a customer.

scott f.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Ashtion Z.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

marietta V.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ashtion Z.  |  Online Move In 
Rating:
5.0

Great service and a great experience I am happy I went Uhaul.

David C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jay C.  |  Overall Experience 
Rating:
5.0

There were a few issues during my move. My issues and uhaul issues. But my move turned out great considering. uhaul costumer services was over and above to accommodate both of our issues. I will use thear services and facilities again.

Tony P.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Tashana W.  |  First Impressions 
Rating:
5.0

Great

philip w.  |  First Impressions 
Rating:
5.0

N/A

Joann B.  |  First Impressions 
Rating:
5.0

Very happy with the service, what I love most is knowing someone cares about our things and go check and make sure our locks are on correctly,and if there not they put a security lock on there so no one can go in your storage,If I ever need a place for my things again I would go back to the u-haul and storage on the corner of Miller rd and Ballenger thanks again for caring.

SHANI YVETTE S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debbie C.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Nashanoda S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Janice G.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Zsakeyriah A.  |  Overall Experience 
Rating:
1.0

Horrible experience

bianca s.  |  First Impressions 
Rating:
5.0

Everyone was very accommodating and very efficient. They went over and above to make my experience memorable. They were very professional and understanding.

Shawn L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jessica h.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Glennedward O.  |  Overall Experience 
Rating:
5.0

I loved how I was taken care in switching from smaller to larger unit and when the had to be switched he was very helpful

Paula H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joe M.  |  First Impressions 
Rating:
5.0

KEEP UP THE GOOD WORK!!! THANKS

Elliott C.  |  Overall Experience 
Rating:
4.0

I had some difficulty with the online process but got through it eventually. Customer service was excellent on site.

Jay C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

BARRY C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

briona b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tonya R.  |  First Impressions 
Rating:
5.0

Staff were very, friendly, knowledgeable, and funny.

Camilla S.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Edward M.  |  Overall Experience 
Rating:
5.0

Good job, thanks for the experience

Ronald R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cameron G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MARK H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gregory L.  |  Overall Experience 
Rating:
5.0

Barb, at the new miller rd location was so helpful and patient with me. i appreciate her dedication so much. -Kennedy

Kennedy C.  |  Overall Experience 
Rating:
5.0

Awesome storage facility the staff was always friendly and helpful. My storage unit remain the same the whole stay. I also appreciate the alerts they send you for your unit monthly, so my overall experience gets a thumbs up. Thanks Uhaul Miller Rd.

angela b.  |  Overall Experience 
Rating:
5.0

I love the convince of being right across the street from me. I would have preferred a storage I could drive up to to unload. It’s a little far to walk for me but it will work as long as I have someone to help me. Being so close to where I live is great!

Dorothy A.  |  First Impressions 
Rating:
5.0

They were all very friendly and helpful

MARKEA LARRICE J.  |  First Impressions 
Rating:
5.0

The bathroom toilet has been clogged up a few times when I was there. Besides that everything was fine.

Tatiana A.  |  Overall Experience 
Rating:
4.0

My unit *floor* didn't look clean-moped but everything else was good.

Tracie B.  |  Overall Experience 
Rating:
5.0

I appreciate the services that I had with you

MARVIN EARL L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R.  |  Overall Experience 
Rating:
1.0

My items were all infested with bedbugs. I didn’t have any mattresses or furniture with cloth. I had 6 pillows that were not in bags and 3 comforter blankets. And a stack of clothes on hangers. I also had a table washer and dryer and refrigerator. I have an infestation in my car and house now and have bite marks on me. I had to fumigate my home. I’m really upset

Lori L.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Heidi Y.  |  Online Move In 
Rating:
5.0

After driving a one-way truck rental 2000+ miles across the country, I was supposed to go another hour North. Holiday traffic was horrendous & I was beyond exhausted. The staff went out of their way to help me change my drop off location and to help me close out my truck rental & get me situated with storage. They were beyond helpful. I was thankful for their help. The entire experience was great.

kat a.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cassandra M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tammy N.  |  Overall Experience 
Rating:
5.0

Pleasant experience. Friendly personnel!

Shannon Leah g.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sasha D.  |  Overall Experience 
Rating:
1.0

Staff disrespectful . Staff rude. The manager tells people that she is the owner, verbally assaults people, then calls the police and tells outright lies. Offered to sell me drugs.

Peter L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHARON T.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Deshell S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lyn C.  |  Overall Experience 
Rating:
5.0

The content of the storage unit was for my then ailing mom that could not part with her belongings. She recently passed so the stored items are going to a good cause for someone who needs it. So grateful U-haul was there. Thank you for the kind experience.

LISA FAYE J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jasmine T.  |  Overall Experience 
Rating:
5.0

Very help employees. Very clean facility and storage unit. In All things, Extremely Helpful to my Husband

Cheri C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GERARD JULIUS S.  |  Overall Experience 
Rating:
5.0

Customer service was Everything!!!! Very helpful

Cassandra M.  |  First Impressions 
Rating:
5.0

David Is Awesome Great Customer Service

Talazia B.  |  Overall Experience 
Rating:
5.0

Very secure and easy to move in!

Jessyca J.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Pamela B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

joyce s.  |  Overall Experience 
Rating:
5.0

Thank you.

DAWN C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MONISHA DASHAY W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cynthiaonita J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pamela B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SAMUEL LEON P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debbie C.  |  First Impressions 
Rating:
5.0

staff was always very helpful and understanding!

eeshyia k.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deshell S.  |  First Impressions 
Rating:
5.0

I just wish it was communicated better that the facility was all enclosed and that I needed a key card. Luckily I arrived during business hours so I was able to get assistance but if the office wasn’t open it would of been a headache. Besides that I’m extremely satisfied

Marika F.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

RICKY T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Den E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

angela m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicholas G.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Sara F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chiquitia E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dice N.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

KRYSTAL MAE H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MIKALA SARIE T.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JESSICA D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAIME NICOLE B.  |  Overall Experience 
Rating:
4.0

LaMonica was very helpful on the phone to set everything up. They were very nice and helpful when I actually went in to get the unit.

sue B.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

LATONIA H.  |  Overall Experience 
Rating:
5.0

Very good service everyone was friendly and they even went back because I've been with U-Haul for a year to check my account which I have been overpaying too much and I was happy with the way that they adjusted my account

SANDRA L.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brianca A.  |  Overall Experience 
Rating:
5.0

Would like Sunday till 7pm

Cheryl K.  |  First Impressions 
Rating:
1.0

I found the staff to be friendly however, I had many problems, most importantly, I feel as though I was completely over-charged with over $600 in fees for a truck rental and a storage unit. I have to go through and figure out what all the charges are for and the receipts don’t even specify so I have no way of knowing. I do know I got charged $38 for fuel when the truck was returned on 1/2 tank just as it was when I picked it up. Initially the storage unit I had was far too small and was no a drive up so that put my move behind a whole day. Also I had to come back for the dollies I rented because they forgot to load them. That also put my move behind. I had to come back up there because no one would answer the phone. I would not recommend this uhaul store.

Christina D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LORI S.  |  First Impressions 
Rating:
5.0

All good

Fred B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

HOWARD T.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kevinjames W.  |  Overall Experience 
Rating:
4.0

I'm grateful to have been informed of the options I had when I could no longer afford to pay my storage fees during the COVID Pandemic. Lower fees would've been nice but I understand it's a business and has to make a profit; so thank you.

Gwendolyn B.  |  Overall Experience 
Rating:
5.0

N-a

Candra S.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Krystal J.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Barbara Y.  |  First Impressions 
Rating:
5.0

The flint team you have on miller road go above and beyond they were very helpful during the stressful time of moving!

KANDEE LYNN S.  |  First Impressions 
Rating:
5.0

Great place. Staff excellent when not slammed. Great place overall.

JOSEPH ALAN S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GENICE MAE H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shaunise D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MONICA H.  |  First Impressions 
Rating:
3.0

Read in a few places it was 24/7 self storage but it’s only accessible between 7am and 10pm which really isn’t an inconvenience unless you’re trying to work through the night to move out on a deadline but it isn’t 24/7. Other than that, I’m pretty happy with it. I would recommend uhaul storage to anyone. For the climate controlled storage and the ease of access it’s well worth it.

Bryan E.  |  Online Move In 
Rating:
2.0

Truck didnt run good. Rpms where high the whole time. Mirror on passanger side is broke wasted hours and gas trying to see out the window so i didnt hit cars or trying to get over. I got jumped and had property stolen and my ribs broke so truck was needed extra days

KRYSTAL MAE H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kenisha b.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Krystal P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LASHANDAH B.  |  Online Move In 
Rating:
5.0

Without GOOD PERSONAL SERVICE, turn off the lights, drop the sign AND throw away the keys!!! FOR REAL!!! Competition is commerce but true **PERSONAL SERVICE** is the **MAKER or BREAKER** I will travel for good service, I will follow workers for good service!! And that's why MILLER RD is an actual joy to work with. What DAVID has in his CHARACTER can't be bought. DAVID has a very good BALANCED personality that includes a necessary blend of compassion, commitment and knowledge Actually, the WHOLE team was VERY good this time. Moving is STRESSFUL for MANY reasons and especially since COVID and the desperation it created in families. Please allow me to say..."WE NEVER KNOW THE SOLES IN WHICH ONE WALKS but WE CAN HELP WITH THEIR SOULS"....this is in all aspects of life especially when one's life has ended up in plastic bags going down the road in a WHITE & ORANGE TRUCK!!!!! PLEASE, I TRULY WANT TO BE CONTACTED PERSONALLY!! Sincerely, Teresa Shepp

TERESA ANN S.  |  First Impressions 
Rating:
5.0

No problem with the reservation or obtaining the storage unit. Good service. Clean facility.

Geneva H.  |  First Impressions 
Rating:
4.0

WAY OVER PRICED!!! Not just haul but your competitors as well.

Deric H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BARBARA G.  |  First Impressions 
Rating:
4.0

Great job guys !

TIERRA W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark Y.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mary w.  |  Overall Experience 
Rating:
3.0

The two staff members available was kind and polite. Both were willing to help.

Venessa F.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jaden K.  |  Online Move In 
Rating:
1.0

Very disappointed in how I was treated by U Haul. I was charged for things I did not have and for miles they told me to drive and a late fee.

Michael O.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JAMES EDWARD I.  |  Overall Experience 
Rating:
5.0

Very very very good service

STEVIE S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHERYL LYNN N.  |  Overall Experience 
Rating:
5.0

The staff was very polite and helpful. I will definitely return here when I need your services. 👍

lester p.  |  Overall Experience 
Rating:
4.0

After moving out an staff member told me he had taken care of the paper. The next day I received a call from another staff member because she did see a loxk on that unit & wanted to know did I needed it any longer. In which upset me because I set up automatic payment so it would never be late. That's the way I do business I expect for U haul to do the same.

chris h.  |  Overall Experience 
Rating:
5.0

Staff was great

Constance P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

alexen f.  |  Overall Experience 
Rating:
5.0

the staff at this location is excellent.

RICHARD KENNETH A.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

GLENNA D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DESTINY NYKRIA M.  |  First Impressions 
Rating:
5.0

Great staff and great business... will recommend to anyone.

Quasheila K.  |  Overall Experience 
Rating:
5.0

Service rep who handled my truck rental, moving supplies order, and storage unit was extremely helpful and very nice.

Brian B.  |  First Impressions 
Rating:
5.0

Great customer service. Five stars.

Chanda P.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Carrie E.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

VICTOR G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Deric H.  |  First Impressions 
Rating:
5.0

The staff especially David was excellent

emmit j.  |  Overall Experience 
Rating:
5.0

The Flint Miller Road U-Haul has been there for me for more than a decade thru several moves and storage unit rentals. I always was treated with respect by dedicated professionals under Melissa's leadership. Actually, making a cross-country move means I no longer will be seeing these kind individuals - Melissa, Barb, David, Daryl, and others. They had become trusted friends and I will miss them. I hope the corporate office recognizes this store for what it is - unique in every positive way! Shalom.

maggie p.  |  Overall Experience 
Rating:
4.0

Only issues I have is I rented the 26 foot truck and it was full and there isn't a unit the same size has the truck so I didn't have enough room I had to get a 2nd unit and the prices are high.

RANDALL U.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael H.  |  First Impressions 
Rating:
5.0

Zero complaints from beginning to end of my rental time. I will definitely only use this place this location from here on forward for all my moving/storage needs.

COURTNEY v.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Beth S.  |  Overall Experience 
Rating:
5.0

The staff was very friendly, helpful and accommodating. I will definitely recommend the service and storage facilities to others.

Latonia S.  |  Overall Experience 
Rating:
5.0

Everything went well no issues at all. Thanks to the guys at the front desk for answering any questions I had.

ANDRE' T.  |  First Impressions 
Rating:
5.0

Thank you for being a refuge in my time of need. Please do something about the poles protecting the fire hydrant. These are not visable when backing up and are not well lit at night.

JOSHUAADAM G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christine M.  |  First Impressions 
Rating:
5.0

The staff on Miller Rd was so kind and helpful, and MS Melissa she was very professional and all around sweet person, they made me feel great Thank you Uhaul family

mary w.  |  First Impressions 
Rating:
5.0

Staff is number 1

Randy F.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Diane J.  |  Overall Experience 
Rating:
5.0

Almost all of the employees and associates who work at this facility are extremely kind and are a pleasure to engage with. It's incredible how courteous and accommodating everyone is. This is a sign of great leadership from the top down. They seem as though they're treated fairly and are fully trusted to do their job well. As they should be, because I've never seen or heard anything otherwise! Thank you for a wonderful experience. It was worth every penny and I will miss having my storage unit there. If I ever need accomodations again, this location will be my first choice and I will recommend it to anyone and everyone!! 👍😊👍

Sherry S.  |  Overall Experience 
Rating:
5.0

You guys were amazing I’ll be back for the next project for storage

Marlon - Ericsson Verison Project M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marilyn S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Desmond B.  |  Overall Experience 
Rating:
2.0

Facility was fine, service was very slow. There were 4 workers in store but only 1 person waiting on customers. I waited 30 minutes and had 2 persons that I was paying waiting to unload truck into storage. Very frustrating. When I finally was waited on guy was apologetic.

Juanita D.  |  First Impressions 
Rating:
5.0

Everyone I dealt with was very nice and helpful. Barbra the facility manager was very professional and did a good job explaining to me everything.

Jeff S.  |  First Impressions 
Rating:
5.0

The manager at the flint location, Barbara was very friendly and extremely helpful.

cassandra c.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steven M.  |  First Impressions 
Rating:
5.0

Thus far, all interactions have been very positive. Thank you.

Genesse County M.  |  First Impressions 
Rating:
5.0

Dave was so helpful kind and caring! He made a difficult situation much easier!

marie a.  |  First Impressions 
No reviews have been submitted for this location.

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