Customer Reviews for U-Haul Moving & Storage of East McKinney

1,080 reviews

345 E University Dr   McKinney, TX 75071

(972) 548-5035

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(972) 548-5035

345 E University Dr
McKinney, TX 75071

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Lyle Prine 
Rating:
4.0

All staff were EXCELLANT but one!!

ROBERTA CHANDLER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Malveaua 
Rating:
5.0

Customer did not leave a comment.

Frank martinez 
Rating:
5.0

Customer did not leave a comment.

Diane Ramsey 
Rating:
5.0

Customer did not leave a comment.

Diane Ramsey 
Rating:
4.0

While there were closer UHaul locations, Larry at the East McKinney was great, very helpful.

Diane Ramsey 
Rating:
5.0

Customer did not leave a comment.

Kevin DeTarville 
Rating:
5.0

Customer did not leave a comment.

Sade Green 
Rating:
5.0

Unknown

Phuong Ngo 
Rating:
5.0

Customer did not leave a comment.

jessie Raine 
Rating:
5.0

Customer did not leave a comment.

Yosvani Valdes 
Rating:
5.0

I had a perfect experience. I was told to have the car there at 11:00 a.m. and the technician had it in the garage and had started the install before I even left the facility. Everyone was courteous and helpful. I even scheduled my trailer rental for next month and got a confirmation. I was sent emails letting me know what to expect and everything went smoothly. They did a great job with the hitch as well. I have a Ford Edge and was worried how it would look, but it's great.

Lynne Hetsel 
Rating:
5.0

Customer did not leave a comment.

Clayton Harbeck 
Rating:
5.0

These employees were extremely knowledgeable and helpful to to me during a difficult situation. Thank you.

Jeanne Walker 
Rating:
4.0

Customer did not leave a comment.

MOHAMED OMER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shelly Gutierrez 
Rating:
5.0

Customer did not leave a comment.

BRAD MILLING 
Rating:
5.0

Customer did not leave a comment.

Michael Bradberry 
Rating:
5.0

Customer did not leave a comment.

mark farrar 
Rating:
5.0

Super fast and efficient.

Joshua Perkins 
Rating:
5.0

Customer did not leave a comment.

JANE SIMMONS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mark Trier 
Rating:
5.0

Customer did not leave a comment.

Anthony Pagayunana  |  Overall Experience 
Rating:
5.0

It’s a really nice and clean facility. You can drive into the building bay and they have convenient rolling carts to carry everything, huge elevators and clean restrooms! The only thing I had trouble with was when I ordered a truck and storage, I couldn’t access the truck rental online to do the self check in. But it really made no difference in the scheme of things. The people were really nice and it was a quick process

Donna zangenberg  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Vernon Marks 
Rating:
1.0

Multiple items stolen from my lockers as we were moving in and out. Your security system is a totally joke. You need to fire the entire crew.

Mark Ettredge  |  Overall Experience 
Rating:
5.0

Great service from start to finish. Didn’t have enough containers, but I understand that is a total guesstimate. Would highly recommend.

Kelly Brown 
Rating:
5.0

Drop-off time should be at the end of the day, not 8:00 am.

Austin Davis 
Rating:
5.0

Customer did not leave a comment.

Stephen Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rich Lytle 
Rating:
3.0

unhappy with that at store level there is no one willing to work with customer issues and complaints. Between move coordinators and store level employess there is no straight answers or ability to resolve issues due to corporate policies. Beware of the bait and switch tactics to accumulate charges on rentals.

Daniel Smith 
Rating:
5.0

Customer did not leave a comment.

ERIKA SAMMAN  |  Overall Experience 
Rating:
5.0

The Assistant General Manager was great. I had a great experience

Fabian Gayle 
Rating:
5.0

Customer did not leave a comment.

Ashley Mackay 
Rating:
5.0

Really nice and great service .

Jeffrey Evans 
Rating:
4.0

The trailer I rented needs to be Grease and the latches to tie the vehicle front tires needs WD4

Ashton Cunningham 
Rating:
4.0

Customer did not leave a comment.

Jeovilane Colliver 
Rating:
4.0

Customer did not leave a comment.

shannon balentine  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Phillip Johnston 
Rating:
3.0

Customer did not leave a comment.

Venkat Katta 
Rating:
5.0

Every single person that interacted with me on my visit was very helpful and prompt to help me, the best! They deserve a raise

Diego Valadez 
Rating:
5.0

Customer did not leave a comment.

Lekeisha Flournoy  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Carlyon Evans 
Rating:
5.0

Customer did not leave a comment.

Robert Heals 
Rating:
5.0

Customer did not leave a comment.

William Day 
Rating:
5.0

Customer did not leave a comment.

Lekeisha Flournoy  |  Overall Experience 
Rating:
5.0

Personnel was very friendly & helpful. They helped me understand every step to take. I have not used Uhaul before. But I will use it again. Especially this location. Uhaul also called me the day before to ensure me reservation wad accurate. It was. However, the rep was able to find a location closer to my home instead of 30 miles away.

Marcus Robinson 
Rating:
5.0

Great Customer Service

Michael Jones 
Rating:
5.0

Customer did not leave a comment.

Brian Stegemoller 
Rating:
5.0

Customer did not leave a comment.

Robert Davis 
Rating:
1.0

Customer did not leave a comment.

Melanie Gee 
Rating:
5.0

Customer did not leave a comment.

Angela Young  |  First Impressions 
Rating:
1.0

Employee was complaining about helping customers and her management to me and it was uncomfortable

Kylie Hunt 
Rating:
3.0

Customer did not leave a comment.

rod carlson 
Rating:
2.0

He was rude and just yelled at me to leave the keys in the truck. I told him about the broken mirror and said I had timestamped pictures that it was like that when we got it if he needed to see those. He just said no as he walked away then we got a receipt saying we were billed for it.

BRANDI TYNES 
Rating:
4.0

The person (woman) that checked us out was a bit unprofessional, but equipment was fine

Kim Johnson 
Rating:
1.0

U-Haul made our move in move out so easy. Thank you U-Haul and storage.

Pamela Culifer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Evans 
Rating:
4.0

The tire of the car hauler blew out 5 minutes into my trip. I had to wait on roadside assistance and ended up missing out on a $20,000 sale.

Cedric Cole 
Rating:
5.0

Show him how to hook up the trailer.

Julia Lewis 
Rating:
5.0

Customer did not leave a comment.

Arvind Balasubramaniam 
Rating:
5.0

Customer did not leave a comment.

Teresa Morris 
Rating:
4.0

Customer did not leave a comment.

Eva Richardson 
Rating:
5.0

This rental was an awesome experience.

Carolyn Hendrix 
Rating:
5.0

Customer did not leave a comment.

byron slaughter 
Rating:
5.0

Check out and check in was a breeze, the customer service was excellent, it took a matter of minutes to leave with the truck. Upon return you do everything outside at drop off, you never have to enter the building.

Karen Dodd 
Rating:
5.0

Appreciate the customer service and professionalism…

Darnell Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brandon Campbell 
Rating:
5.0

Customer did not leave a comment.

DEAN MOORE  |  Overall Experience 
Rating:
5.0

Stephanie was great and helpful.

OMAR PINA 
Rating:
5.0

Customer did not leave a comment.

Brandon Gozalo 
Rating:
5.0

Customer did not leave a comment.

Ramon Alvarado 
Rating:
5.0

-Mark is very good at receiver & the associated electrical wiring installation. And he displayed great communication skills, and customer relations. Larry & the others at this U-Haul location were pretty cool as well.

Peter Kurus 
Rating:
2.0

I’ve received calls that I owed money. At 1st it was tolls. Then it was a cracked windshield that was documented from the location in Sioux Falls, SD. Then I received an invoice for 20 plus dollars where the return mileage on the invoice showed I was over the mileage allowed but the initial invoice I got when I dropped off the truck showed I was clearly under the mileage allowed. How do you send an invoice almost 3 weeks after returning the uhaul and the return mileage is higher than the 1st invoice. Something is wrong with that.

Emilee Green 
Rating:
5.0

Customer did not leave a comment.

COURTNEY NAMYNIUK 
Rating:
2.0

I was told two different stories about my refund. I never got to talk to the manager, the salespeople kept telling me that he’ll call me back. Never did. I hate this place, I’ll never do business with them again.

Shelley Hurst  |  Overall Experience 
Rating:
5.0

Appreciate the same day appointment and a place to wait. Thanks for your time

GAIL P WONG 
Rating:
5.0

Customer did not leave a comment.

LINDALEE GILMORE 
Rating:
5.0

Customer did not leave a comment.

Martha Regalado 
Rating:
5.0

Customer did not leave a comment.

Seth Haberman 
Rating:
5.0

Customer did not leave a comment.

Tina Cooper  |  Online Move In 
Rating:
5.0

I had no problem with the location. What I had a problem was the “reservation” practice. How the hell is a reservation not being honored and your reserved equipment is being rented out? This defeats the purpose of reserving equipment if you are just going to pray there is anything left. The staff was very helpful but the “reservation” practice is a joke.

HOMERO PEREZGOMEZ 
Rating:
5.0

Huge clean area!

Chance Noel 
Rating:
5.0

Nothing to improve place is great!!!

JUSTIN POPE 
Rating:
5.0

Total experience was excellent throughout the process. Notifications at every event. Staff was very helpful and drivers were professional. We would.not hesitate to use Uhaul again. Thanks

Chuck Keller 
Rating:
2.0

We reserved a uhaul storage unit online through the online move in option. The website shows a Medium 10x10x10 interior unit available on the 2nd floor for $114.95/month. We completed the contract and then I received an email confirmation but it gave two unit #'s which I found to be strange. When I called, I was told that it is one unit it just has two doors. I thought.. hmm okay. We get to the unit to move in, to find they gave us two 5x10's instead of the 10x10 that we requested. This didnt work for us as we spent several hundred dollars on shelving to go inside the 10x10. When we brought this to their attention, we were told that the 10x10x10 is $165/month and we could transfer to that unit for that price. They refused to honor the signed contract based on the information the website is showing. We also informed them that the website is showing $114.95. The website has not been changed so it is still reflecting a price that is incorrect. Other people will also be mislead by this. The service was sub par.

Luke Morrow  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donald Smola 
Rating:
5.0

Customer did not leave a comment.

TYMEKIA Wooden  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RONALD douglas ORTIGO 
Rating:
5.0

All good !!

Don Smola 
Rating:
5.0

Customer did not leave a comment.

MArk Newby 
Rating:
1.0

Was not provided a dolly as I was told I'd have and didn't realize it til I got to my location. Couldn't move anything and the whole thing was a waste of money. The manager at the location couldn't have cared less. I can't believe you have this person dealing with customers. I will never ever use a U-Haul location for anything, which is a shame, because they were close to my house and convenient.

Roger Greene 
Rating:
5.0

Customer did not leave a comment.

Cindy Edgar 
Rating:
5.0

Customer did not leave a comment.

Kristin Jones 
Rating:
5.0

Customer did not leave a comment.

Patricia Maldonado 
Rating:
5.0

Customer did not leave a comment.

KOLTON JONES  |  First Impressions 
Rating:
5.0

The entire process from order to pickup was very professional, and everyone I spoke to along the way was helpful and friendly. The communication was also excellent, with text updates for each leg of the shipment. I would not hesitate to use the U-Box service again. Thanks U-Haul for making the stress of moving a little easier.

Chuck Keller 
Rating:
4.0

Would like a refund of my month's rent I paid for this whole month.

Christine Nichols  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bernard Barrowclough 
Rating:
5.0

Customer did not leave a comment.

Shavon Roberson 
Rating:
5.0

Have the key available for pickup time. Larry had to make phone calls to track the key down. It was finally determined it was locked in back of truck. Then he spent 15 +min to try to get the correct combo on the disc lock. All this was happening in 30° weather. Larry was quite patient & persistant & we both were cold.

Susie Addison 
Rating:
5.0

Excellent service thank you for make easy for me to transport my car

Rena Orellana 
Rating:
5.0

Customer did not leave a comment.

Bonnie Chester 
Rating:
5.0

Very pleasant to deal with and very helpful and professional. Enjoyed the experience and the interaction with the staff.

Shanna Lofton  |  First Impressions 
Rating:
5.0

I love these guys

Nathaniel Traveny 
Rating:
4.0

Customer did not leave a comment.

MAX TRIMMELL 
Rating:
4.0

Customer did not leave a comment.

John Eads 
Rating:
3.0

The Service was great but I got voice mail the next day stating I had not returned the truck which I did 3 hours early same day as pickup.

jonathan pace 
Rating:
5.0

Customer did not leave a comment.

Charles Lindsey 
Rating:
5.0

Customer did not leave a comment.

Al Melissa Lindsey 
Rating:
4.0

Customer did not leave a comment.

Samuel Jennings 
Rating:
5.0

Customer did not leave a comment.

Adrian Haynes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Grishma Bhandari 
Rating:
5.0

Customer did not leave a comment.

Qjuan Gray  |  Overall Experience 
Rating:
5.0

Safe …. Convenient Access…. Great Price…. Thank You

Yashesh Pandya  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

shannon balentine  |  First Impressions 
Rating:
3.0

Quick pick up. Confusing lot- finding thecorrect vehicle we had to walk around the big lot.

Mary Palmquist 
Rating:
2.0

When I got there to pick up my truck I checked in on the app the keys were not there and I spent 30 min more while the workers helped other customers so they could let me know they had put the keys in the wrong truck

Betty Bender 
Rating:
5.0

Customer did not leave a comment.

Jerry Darnell  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

BRIAN JEROME  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

David Zuzak 
Rating:
5.0

Customer did not leave a comment.

Jason Squires 
Rating:
5.0

Customer did not leave a comment.

Malcolm Joslin 
Rating:
5.0

Nothing, I appreciated the service…….

Sharon Williams 
Rating:
5.0

Customer did not leave a comment.

WILLIAM CASTRO SANTOS 
Rating:
5.0

Customer did not leave a comment.

Todd Cheves 
Rating:
5.0

Customer did not leave a comment.

Fritz Eder 
Rating:
5.0

Customer did not leave a comment.

Anthony Pagayunana  |  First Impressions 
Rating:
1.0

I had placed my reservation online from home and went to go access my unit at the address provided, and one older nice gentleman told me that it was actually up the street. Not a big deal, so I continue up the street and I put in through the access gate and drive and drive and don’t see any units that even come close to my unit number. They have this blue office building that I assumed was like the “main” building for that area but the entrance door was locked. We drive back and I’m explaining to the younger guy with sunglasses on at his desk that there is NOT a unit with my number over in that area. He assures me it is but can’t give me an exact answer on where. We go back up the street and the young guy is there and he goes and opens this white back door tucked away in the back and reveals that the “storage” is just this poorly made wood shack that I’m expected to think is worth the amount I paid. I expected to have like…. A normal U-Haul unit…. This was beyond words. Very creepy and just overall ignorant/false advertising. The young guy had such a smug personality, it just ruined my perception of the company. This location seriously needs to be audited by a district leader.

Triton Copeland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rosalind Griffin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shelly Bradley  |  Overall Experience 
Rating:
5.0

We were happy with our experience and we were confident that our things were safe! Thank You 🙏🏾

First Church Pop  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ricky Jones  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MOHAMED OMER  |  First Impressions 
Rating:
5.0

Only thing that caught me by surprise was the amount of roaches I found when we were moving out of my unit. Everyone was more than helpful.

CHRISTINA SHIELDS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DWAYNE SHAW  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pat Schmidt  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

joyce buxkemper  |  First Impressions 
Rating:
5.0

Madison was phenomenal in helping. Super friendly and easy to do business with.

ELIZABETH LACONI  |  Online Move In 
Rating:
5.0

Wonderful Service

LETITIA CONLIFFE  |  Overall Experience 
Rating:
5.0

I thought Richard had been paying for my storage I’m so sorry I didn’t know is my stuff gone

JALINDA BELL  |  Overall Experience 
Rating:
5.0

Scott the property manager was excellent

Xoey Mahlamvana  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Taylor Loyd  |  First Impressions 
Rating:
5.0

The staff was informative and courteous at both locations. Thank you for helping me make a smooth transition.

Keilani Middleton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dianca Bell  |  First Impressions 
Rating:
5.0

Only complaint was the key was not in my unit, but wasn't no trouble & asking for one

Ronaldo Faz  |  Online Move In 
Rating:
5.0

Great facility and staff.

Robert Nowlan  |  Overall Experience 
Rating:
2.0

Based in the last few years I've rented from this location: .rat droppings in my unit . The guy in the front office is very rude. I had to escalate an issue with online payments just so I wouldn't keep getting charged late fees since I no longer live in the area. .my move out date says 8.9.23, but that's wrong i spoke to a lady on 7.1.23 and informed her that I would no longer be renting from them since my items in the unit smell like smoke because there were people living in the unit next to mine. She never updated my account for close.

ASHLYN MURPHY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daisy Barrientos  |  Overall Experience 
Rating:
5.0

For accuracy This survey states move out date as 8.2.23, I moved out 7.9.23. My only complaint is I was in 1190 and the light wouldn’t stay on while I am in the storage, the timer would shut off every 5 minutes and there was no motion detector close to my unit so I would have to walk in the dark the long length of the hallway or try to use my cell phone flashlight. This was very dangerous as much as it was inconvenient, mainly if someone were in the facility to harm me and knew there was no motion sensor on that side. I do want to commend the employees for their prompt, gracious and knowledgeable attitudes toward me as a customer . This was a tremendously overwhelming time for me and their kindness and strength, their servants hearts made all the difference. Madison was my rock, courteous, a true team leader and genuinely passionate person when it came to representing U-haul and its products! I have always had great faith in U-haul and its products including the fleet you offer to assist with moves, your manageable prices and your call center support team. Keep it p U-haul you always impress me!!!

LISA WRIGHT  |  Overall Experience 
Rating:
5.0

Never thought this process would be so easy!

MELINDA MONCADA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Raymound Barron  |  First Impressions 
Rating:
5.0

I will ONLY rent at this U-haul.

aria moirre' sampey  |  Overall Experience 
Rating:
5.0

Amazing!

Jennifer Machalicek  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

ALAN POWE  |  Overall Experience 
Rating:
5.0

The best U-Haul in town! Scott, Madison and Mason are the best!!

LATASHA JOHNSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sulema Mungia  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

FRANCES LEIGHTON  |  First Impressions 
Rating:
5.0

Excellent customer service

Coco Blackstone  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

REBECCA JONAS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RENEE FUQUA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STEVEN MOORE  |  Overall Experience 
Rating:
5.0

Very, very helpful and friendly staff.

Julie Oneal  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JACOB ALLISON  |  Overall Experience 
Rating:
5.0

All the staff at all times we were present were very helpful

Corneilus Turner-Grimes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALAN POWE  |  First Impressions 
Rating:
5.0

The best UHaul service and facility I have ever experienced. Wow what a great place to do business with.

RICKEY MYSKEY  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jennifer Gee  |  Online Move In 
Rating:
5.0

Y’all are amazing people. Thanks!!

SHEILA ROXANNE EASTER  |  Overall Experience 
Rating:
5.0

Beautiful facilities! Katelyn and staff were ever so helpful! Always! Thank You

Larry Coil  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER HERRING  |  First Impressions 
Rating:
3.0

Other individuals surrounding my storage unit were very messy and when I came on my last day the entire hallway was spilled out with a storage unit open and that person's possessions all over the floor.

Justin Shelton  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Riley Born  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

PAULA GRAY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mary Lee Van Hooker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Destiny Harp  |  Online Move In 
Rating:
5.0

I was treated like I was family. I had been thru a rough move and recent surgery and at times was vague; but I was reassured and treated with patience and dignity. I luv your people!!

Mary Palmer  |  First Impressions 
Rating:
5.0

Katelyn and Mark were very helpful, profesional and patient. I had a lot of questions and they didn’t rush me. I would recommend this facility based on my interaction with them.

Ernest Reardon  |  Online Move In 
Rating:
5.0

The facility was clean new staff was timely helpful experience was grate and I have received a great welcoming and will use this service agin in my future needs thank you U HAUL

CHARLES ASLIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chalah Lykes Cotton  |  First Impressions 
Rating:
5.0

The sensor light kept going out as I unpacking and organizing and it was a bit hot, but customer service reps Scott and Lavoon were exceptional.

ANDREA CLARKE  |  First Impressions 
Rating:
4.0

Front desk girl was great. But place need more employees

Rekesh Emmanuel  |  First Impressions 
Rating:
5.0

Scott, the manager, was very knowledgeable, kind and helpful. I appreciate the time he took assisting me and my family.

Deborah Washington  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thai Braggs  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charolett Mack  |  Overall Experience 
Rating:
5.0

Staff was informative. I was able to get climate controlled storage with ground floor access within my budget. I love that I was in and out and unloaded within 30mn. Love access to dollies too.

Jerome Banks  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHAEL MATASSO  |  First Impressions 
Rating:
5.0

Levon was extremely helpful, was a pleasure to is work with!!!?

Joseph Fuller  |  First Impressions 
Rating:
5.0

Lavonn Elcock was very helpful to assisting us. I recommend others to choose this facility for his excellent customer service that was provided. The manager was very friendly and nice too!

Sharhonda Devine  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edward Daniels  |  Overall Experience 
Rating:
5.0

Great customer service and facility is very clean.

ALAN LUU  |  First Impressions 
Rating:
5.0

Joseph was very accommodating, professional, and, personable.

CECILIA BJORNSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

REBECCA JONAS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charlotte Mack  |  First Impressions 
Rating:
4.0

No issues, everything went smoothly and facility is what you would expect from a newer storage place. I would recommend building onto your app though. Possible allowing the use of Bluetooth or NFC to access gates and or check in/out. Just a small feature that makes public storage slightly more pleasant to store at. Typing in a code is a bit outdated but wouldn’t keep me from using U-Haul, just increase user experience.

David Bachelder  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

LATETRA GILSTRAP  |  First Impressions 
Rating:
5.0

They are resly helpful

FRANK BEZANILLA  |  First Impressions 
Rating:
5.0

The lady who sold us the unit was very good to us.

Vicki Neuenschwander  |  First Impressions 
Rating:
5.0

Staff are Very friendly and helpful. Facility is well maintained and easily accessible.

TERESA BROWN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JALINDA BELL  |  First Impressions 
Rating:
4.0

Friendly, helpful staff. They were having some issues with the key pad code but they resolved it.

CINDI WEST  |  First Impressions 
Rating:
5.0

Everything was as it should be. I have always been satisfied with u-haul.

James Montgomery  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Cross  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Timothy Veal  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Deirdre Douglass  |  Overall Experience 
Rating:
5.0

Mrs. UHaul was great and knowledgeable And professional great addition to your team👍

NAPOLEON JONES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Gillingham  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Gillingham  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

patricia russell  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ellis Cotton  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Chase Stenholm  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Blake Farmer  |  Online Move In 
Rating:
5.0

Thanks you all for have me

Olivia Draper  |  Overall Experience 
Rating:
5.0

David Walton was great to work with while we stored our truck at your facility. We felt our equipment was safe there and David was always prompt in answering questions when we called. Thanks for a great U-Haul location.

james GUILLOT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rhykquan Fennix  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAMES HEADEN  |  First Impressions 
Rating:
5.0

David Walton is an excellent manager and was always ready to provide assistance anytime we needed. While the facility is an older one he keeps it well maintained and will hopefully have a new and larger facility. I highly recommend this storage facility.

Daryl Russell  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ANGELA WATSON  |  Overall Experience 
Rating:
5.0

Manager was very helpful

Tony Delpey  |  First Impressions 
Rating:
5.0

Awesome staff and experience!!!

DANNY NEEDHAM  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

mike hanford  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bertram Glass  |  Overall Experience 
Rating:
5.0

Thanx for the service.

charlie williams  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

STEPHEN OSWALD  |  First Impressions 
Rating:
5.0

David Walton is the true MVP! :D

Rebecca Mantsch  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Daryl Russell  |  First Impressions 
Rating:
5.0

I was pleasantly surprised by the service we received while ‘moving in’ for our RV storage. The process was very easy and David went above and beyond. We bought our first RV and went to back it up into the spot. As you can imagine, we didn’t know what we were doing. David spotted us while leaving for the day and walked us through how to back into our space. Very kind and very impressed!

RYAN DEGROOT  |  First Impressions 
Rating:
5.0

David is awesome

MICHAEL BUI  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Bertram Glass  |  First Impressions 
Rating:
5.0

All of the people who attended me were awesome and helpfull

DANIEL KENNEDY  |  First Impressions 
Rating:
5.0

Great staff that cares about you and your belongings. Dustin was honest and told us we had reserved a storage that would be too large and gave us a smaller unit that was perfect and lower price.

Deirdre Douglass  |  First Impressions 
Rating:
5.0

Dustin outstanding employee. He has up most customer service

ERIC KELLEY  |  Overall Experience 
Rating:
5.0

Perfect service. Thanx Dustin and his staff for the courteous they extendes

charlie williams  |  First Impressions 
No reviews have been submitted for this location.

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