Comentarios del cliente para U-Haul Moving & Storage of Columbia

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Columbia

Grado total:

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James W.
Grado:

Everything was great and an easy rental experience.

Tess L.
Grado:

Front desk seemed more interested in talking amongst themselves than making my check-in procedure quick and efficient. I didn't feel like they provided me any information or walked me through the process. I had to ask quite a few questions to make sure I understood what I was getting into. The vehicle's cab had trash in it, and it was absolutely caked with dust, debris and dirt before leaving the lot. The thing needed to be hosed out.

Timothy B.
Grado:

Extremely helpful, easy to work with Thanks

Richard C. | First Impressions |
Grado:

The customer rep was very helpful an kind.knew about the business and very polite.he was a blessing to me and your business..also went out of his way to make sure I had everything I needed.

Patricia C.
Grado:

El cliente no dejó un comentario.

timothy C.
Grado:

The gentleman at the store is extremely professional and helpful! He clearly comprehends the meaning of customer service ! He is extremely kind and knowledgeable. He has an amazing personality. We will never hesitate to use u haul in the future

Steven L.
Grado:

El cliente no dejó un comentario.

Christiane H.
Grado:

El cliente no dejó un comentario.

Matthew V.
Grado:

Pick up and drop off was no wait . The employees there are great . Thank you !!!

Gail E.
Grado:

I was in a rush to get some moving done and needed a van quick. I went to UHaul and they were very quick and efficient. I felt for the guy that was alone that day as he was like a one arm paper hanger taking care of everyone and their different needs. Very calm cool and collected! Kudos!

Douglas C.
Grado:

El cliente no dejó un comentario.

Matthew V.
Grado:

Everything went so great !! And both employees we dealt with was very nice. TY

Morgan P.
Grado:

I’ve helped friends and family move and never thought anything bad about it but using it and the personable environment was more than perfect! Ps love the new ford vans !

Sylvia T.
Grado:

El cliente no dejó un comentario.

Linda G.
Grado:

El cliente no dejó un comentario.

Kurt J.
Grado:

Your ONE staff member on duty was running in twelve directions. The poor guy was working so hard, but we waited and waited and waited. When we make a reservation ahead of time, it should not take an hour to get a truck. You need to hire more staff and expect them to do fewer tasks. Overworking sn employee the way we watched this guy is a way to lose employees and customers, or to set up inadequate inspections/dangerous driving situations.

chris P.
Grado:

When I got in the van the mileage and gas was off. The worker told me he would take care of it. When I returned the van he was outside smoking and assured me everything was fine. I drove 14 miles and was charged 179 dollars. The manager did refund me the money but it took 7 days to get the 115 back.

Sean K.
Grado:

El cliente no dejó un comentario.

Jeffrey S.
Grado:

Excellent job Thank you

Sean B.
Grado:

El cliente no dejó un comentario.

Kyle C.
Grado:

Fast friendly service for a quick return. Thanks

Benjamin P.
Grado:

El cliente no dejó un comentario.

Talat A.
Grado:

El cliente no dejó un comentario.

Peter H.
Grado:

El cliente no dejó un comentario.

Patricia B.
Grado:

El cliente no dejó un comentario.

Maryjane S.
Grado:

El cliente no dejó un comentario.

Ryan H.
Grado:

El cliente no dejó un comentario.

Christopher R.
Grado:

CSR was professional and courteous. A pleasure to work with. Went out of his way to help resolve issues created by the online system.

Ricardo C.
Grado:

El cliente no dejó un comentario.

Douglas R.
Grado:

The windows in the truck needed to be cleaned

Frank F.
Grado:

El cliente no dejó un comentario.

David G.
Grado:

William was a great repesentative for your company. Very pleasant.

Sandra I.
Grado:

The young man who checked in the trailer was so nice and helpful. I am so impressed by your customer service!!

David B.
Grado:

El cliente no dejó un comentario.

Gerald W.
Grado:

El cliente no dejó un comentario.

lilyan H.
Grado:

Great customer services, friendly and helpful.

Alice R. | First Impressions |
Grado:

William went out of his way to provide me with the information I needed and walked me through the entire process of reserving a truck 1 way from out of State and with selecting the right size storage.

Dana B.
Grado:

Always my first choice for a rental truck or van. Nice people and good equipment.

Kristian K.
Grado:

The man on duty, named Will was extremely helpful.

Thomas B.
Grado:

quick and fast trailer worked great

Sonia T.
Grado:

Everything was perfect

Maria D.
Grado:

El cliente no dejó un comentario.

Susan N.
Grado:

JUSTIN IS WHAT ANY CUSTOMER IS LOOKING FOR.KIND HELPFUL COMMUICATES WELL .A PLEASURE TO WORK WITH.Sue Nosal

Michael G.
Grado:

Everything was so good I can’t think of anything to improve

Waleska L.
Grado:

El cliente no dejó un comentario.

Lee D.
Grado:

Great staff, and easy to do business with.

Karen P.
Grado:

Nick helped us with the truck rental and return. Nick was very helpful, pleasant, knowledgeable,and completed all of our paperwork in minimal time. Nick is a tremendous asset to UHaul by providing excellent customer service. His help certainly helped our move go as smooth as possible. Thanks Again! Karen Paquet

Jason W.
Grado:

Have more than one person working on a Sunday

Jennifer M.
Grado:

I’m a little upset because I rented the uhaul and packed it all up, then when I went to go start the truck it wouldn’t start. It set me back about an hour. I had to rush to get to my storage unit and unload because they were locking the gate. I had to have a friend come and jump start the truck. It would’ve taken uhaul too long to get to me and I would’ve missed the storage..

Mark H.
Grado:

Everything went smooth as usual I am a frequent flier a d us uhaul for work and everything is flawless

Sandra O.
Grado:

El cliente no dejó un comentario.

Diallo F.
Grado:

Quick and easy!

Joseph S.
Grado:

El cliente no dejó un comentario.

christopher R.
Grado:

El cliente no dejó un comentario.

Elizabeth O.
Grado:

El cliente no dejó un comentario.

James W.
Grado:

El cliente no dejó un comentario.

terri s. | First Impressions |
Grado:

Very knowledgeable.

Diana J.
Grado:

El cliente no dejó un comentario.

Chris A.
Grado:

El cliente no dejó un comentario.

Deborah W.
Grado:

Very friendly and helpful personnel. Have rented several trucks over the years with ease. Trucks and store very bright and clean. Store has good selection of moving supplies at a reasonable price. Would highly recommend this location.

Jeslyn A.
Grado:

Everyone I dealt with there was very helpful and nice.

Steven P.
Grado:

The whole experience went well, Thanks

Donna S.
Grado:

This was my first time renting a truck at this location and the people and service was great. I would recommend them to anyone who needs to rent a truck.

Megan M.
Grado:

Your workers were amazing and kind I see nothing they need to improve on. Keep up the great work guys!! Thank you for all you do!

mike W.
Grado:

El cliente no dejó un comentario.

Jon A.
Grado:

El cliente no dejó un comentario.

Ulises A.
Grado:

El cliente no dejó un comentario.

Karan P.
Grado:

El cliente no dejó un comentario.

Bruce H.
Grado:

Very friendly service. Easy in, easy out.

Michael F.
Grado:

El cliente no dejó un comentario.

Carmen M.
Grado:

El cliente no dejó un comentario.

William J.
Grado:

El cliente no dejó un comentario.

Daniela S.
Grado:

Agent in Columbia ct was awesome he was friendly and very helpful. He walked me out to the truck too.

Michael S.
Grado:

Those who greeted me were awesome. They were professional and told me exactly what I need to do. Thumbs up.

Carolyn H.
Grado:

El cliente no dejó un comentario.

Matthew M.
Grado:

I’ve had no problem getting in and out with my rental, less than 10min. The staff have always been polite and thorough in explaining the contract to me.

Derek D.
Grado:

El cliente no dejó un comentario.

Jose M.
Grado:

Absolutely nothin. Everything was perfect!

Paul A.
Grado:

Courteous staff

Kathy N.
Grado:

The staff is professional and kind and courteous. I had a bad day and the young man with glasses turned my day around:)

Michael C.
Grado:

The site was fine, but the corporate side of things was a royal pain in the ass. I would NOT commend any part of the mobile check in or online ordering system. Your system errors nearly cost me thousands of dollars in moving and ceased property expenses. I am furious.

Julie C.
Grado:

El cliente no dejó un comentario.

Terry F.
Grado:

El cliente no dejó un comentario.

mariah L.
Grado:

El cliente no dejó un comentario.

corey C.
Grado:

El cliente no dejó un comentario.

Javier C.
Grado:

El cliente no dejó un comentario.

Anthony N.
Grado:

Nicholas was kind helpful and attentive to our situation we will definetly use this location again great staff!

Ivelisse A.
Grado:

The staff was friendly and fast. He was very professional.

Patricia M.
Grado:

Great place! Friendly and informed staff.

Dave F.
Grado:

El cliente no dejó un comentario.

Jeffrey S.
Grado:

Nick was a pleasure to deal with.

David E.
Grado:

KEEP UP THE GREAT WORK!

Emilia H.
Grado:

El cliente no dejó un comentario.

steve H.
Grado:

Facility was fine, nice people, truck was in total disrepair. heavy exhaust smell in the truck. Gas smell. Extremely loud exhaust noise from blown out gasket. Very little power . Was not worth anywhere near what rental cost me. Awful.

Margaret T. | Overall Experience |
Grado:

Staff were super helpful and friendly. Would definitely go there again!

Jennifer B.
Grado:

El cliente no dejó un comentario.

Harold P.
Grado:

Nothing - all personnel were helpful and efficient and very professional and personable as well!

Rebecca C.
Grado:

El cliente no dejó un comentario.

Keith L.
Grado:

El cliente no dejó un comentario.

Daniel D.
Grado:

Helpful and knowledgeable worker.

Janet S.
Grado:

Both vehicles that I rented over a week's time had service lights show up. The first had an oil light, the second had tire pressure and stabilization lights go on.

ANNE C.
Grado:

El cliente no dejó un comentario.

Theodore L.
Grado:

El cliente no dejó un comentario.

Paul A.
Grado:

Efficient staff

Cindy M. | Overall Experience |
Grado:

Major computer issues Charged an entire month for a few days Telephone service was confusing Poor communication between offices Could not get directions to facility. Was given wrong information.

ROBERT & FRANCES C. | Overall Experience |
Grado:

We use U-haul all of the time because of the great service from your representatives.

Timothy P. | First Impressions |
Grado:

The employees I dealt with where amazing!!! Jon Slota was such a help !!!

haydee a. | First Impressions |
Grado:

the employees are very nice and professional. they work hard to provide excellent service.

sabine a. | First Impressions |
Grado:

I was satisfied with help.

DOUGLAS L. | Overall Experience |
Grado:

The doors and locking mechanisms worked well. The rest room facilities were a huge plus. Ground floor unit 1905 had occasional moisture at floor in rear, likely from rain or snow melt in parking lot.

david k. | First Impressions |
Grado:

Everyone was very helpful, pleasant and informative.

Edward M. | Overall Experience |
Grado:

great

George M. | Overall Experience |
Grado:

It was a pleasure doing business with them

Tesha B. | Overall Experience |
Grado:

Its really hard to answer the above questions. The storage was ok. No elevator bugs got into my daughters belongings. Understaffed computer system is always down. Staff could care less.

jessica v. | Overall Experience |
Grado:

I was very dissapointed and disgusted when i went to go move my things out of my storage #1412 to find out i had cockaroaches in my things. I def did not move in with them. Will not reccomend uhaul!

No reviews have been submitted for this location.

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