Customer Reviews for U-Haul Moving & Storage of College Park at Godby Rd

2,618 reviews

2041 Southampton Rd   College Park, GA 30349
(next to Interstate 20 & the airport, off of Riverdale Road)

(770) 994-0453

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(770) 994-0453

2041 Southampton Rd
College Park, GA 30349
(next to Interstate 20 & the airport, off of Riverdale Road)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Customer did not leave a comment.

Dion M. 
Rating:
5.0

This was my very first experience with a storage unit and I must say I was very pleased

TAMMY S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Felecia M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Zenobia N. 
Rating:
5.0

Customer did not leave a comment.

James G. 
Rating:
5.0

Please, go back to no credit card needed.

Irma W. 
Rating:
5.0

Customer did not leave a comment.

Raymond S. 
Rating:
5.0

Customer did not leave a comment.

NICHELLE V.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

lora m.  |  First Impressions 
Rating:
4.0

I read reviews before coming to this location...I must admit ..I was skeptical...plus upon arriving, seeing a customer to two have issues...but I expressed my concerns to the manager Tavarris / Carnisha...they assured me those reviews were from ppl who had their own issues..lol...at the end of the day...I received a storage..first month free! I received excellent customer service...and the facility was clean and safe! I recommend this location if ur looking for storage n moving trucks.

terri j.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tah H.  |  Overall Experience 
Rating:
5.0

Fast and friendly service by all employees involved

JAMAAL C. 
Rating:
5.0

Service was so good Don't know right now

ROSILDA A. 
Rating:
5.0

Customer did not leave a comment.

KEVIN F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chandra M. 
Rating:
5.0

Customers were calling in asking questions-normal questions and the women answering the phone constantly rolled her eyes and talked shit about each caller with me and another completing our transactions. Also, every call was answered on speaker phone. After 1 call, she said “I'm not answering the phone anymore.” Very unprofessional behavior. Are they going to talk about me when I leave? I won't be back.

RODNEY H. 
Rating:
3.0

My storage items suffered water and sand damage. So far, I can not tell if ìtems are missìng. I am glad to have my belongings with me.

ledelma m.  |  Overall Experience 
Rating:
5.0

Great truck

Chrisanglea S. 
Rating:
3.0

They only had one of the dolly's that I requested and the truck was on E when I picked it up

Mark D. 
Rating:
5.0

My service was excellent

Nichole W. 
Rating:
4.0

Customer did not leave a comment.

ROSILDA A.  |  First Impressions 
Rating:
5.0

So easy process!

Donna S. 
Rating:
1.0

Customer did not leave a comment.

Antonio M. 
Rating:
5.0

The management and staff were excellent. They cared about my particular situation and provided solutions that work for me and my family. I would not hesitate to recommend this location to others who have complex travel needs. The facility was clean, well organized and presented well. The staff were professional, courteous, and very very kind which is a quality that is missing in a lot of our customer service interactions these days. Their pricing is fair and even more reasonable than some of the other U-Haul facilities in the same area.

Lisa E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tashima K. 
Rating:
5.0

Customer did not leave a comment.

EDWARD L. 
Rating:
5.0

Good customer service experience 👍

Ebrima S. 
Rating:
4.0

Customer did not leave a comment.

sharron p.  |  Overall Experience 
Rating:
1.0

Got charged for a dolly and never received it, charged for gas which I got and returned it at the same level. It's an inconveniencing and now I have to prove to get refunded.

Motsamai M. 
Rating:
5.0

Customer did not leave a comment.

Robert J. 
Rating:
5.0

Customer did not leave a comment.

Nai M. 
Rating:
5.0

I DON'T KNOW, EXCELLENT SERVICE

VALERIE A. 
Rating:
5.0

Customer did not leave a comment.

Braneshia B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gail G.  |  Overall Experience 
Rating:
5.0

Great customer service

KAMEL T. 
Rating:
3.0

The truck windshield was filthy both outside and inside. all windows including the mirrors were the same way. Inside it appeared as if a dog had been licking on the windows or a can of soda exploded.

tony H. 
Rating:
5.0

Customer did not leave a comment.

Bryson T. 
Rating:
5.0

Customer did not leave a comment.

Tisha S. 
Rating:
5.0

The manger Torrivous (maybe missed pronounced) but the manger was so helpful made my rental process easy, also his staff I didn't get their names but they where also helpful & very nice

stepvida H. 
Rating:
5.0

Awesome experience

Tony T. 
Rating:
5.0

No improvement is needed; everything was perfectly fine

sonya L. 
Rating:
4.0

Customer did not leave a comment.

SEAN W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

TOWANNA W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ADAURE A.  |  First Impressions 
Rating:
2.0

The workers were very nice. The vehicle wouldn't go over 50mph, the gas tank was empty and there was several damaged spots on the vehicle in which we noted on our walk around. Our phone confirmation gave one address, but we were sent to a send location. It took over two hours to pick up the vehicle in which we had to locate a gas station immediately. These vehicles should be diesel not gas powered! What normally takes 4 hours to get to Atlanta, GA tool us 6 hours

Lisa H. 
Rating:
5.0

Customer did not leave a comment.

Stephaine P. 
Rating:
5.0

Overall great experience with last two rentals...great customer service...friendly service...professional

Timothy M. 
Rating:
1.0

I didn't receive my deposit back

kelvin F. 
Rating:
5.0

Customer did not leave a comment.

Lawanna D. 
Rating:
5.0

Customer did not leave a comment.

Adrienne H. 
Rating:
5.0

Great service and Dorethia was very helpful

Shawneca J. 
Rating:
5.0

Great Customer Service! Kudos 👏🏽 to Tavorris for going over and beyond making sure my reservation was taken care of and for being friendly and professional.

Erika H. 
Rating:
5.0

Customer did not leave a comment.

Sichel B.  |  Overall Experience 
Rating:
5.0

The staff as very courteous and professional. They made made me feel I came to the right place.

PHYLLIS M. 
Rating:
4.0

Customer did not leave a comment.

Luis P. 
Rating:
5.0

EVERYTHING WAS GREAT, THANK YOU FOR YOUR SERVICE

VALERIE A. 
Rating:
5.0

Customer did not leave a comment.

WILLIE F. 
Rating:
5.0

Customer did not leave a comment.

RICHY M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darrell S. 
Rating:
5.0

Customer did not leave a comment.

Demetrius W. 
Rating:
5.0

Customer did not leave a comment.

wiillie I. 
Rating:
4.0

Customer did not leave a comment.

JASMINE P.  |  Overall Experience 
Rating:
5.0

Keep up the good work

KHADIDIATOU M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tobias d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Willie T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda H.  |  Online Move In 
Rating:
5.0

Tavorris Moss is such an amazing person. His service was outstanding and very friendly. Would recommend this location to friends and family.

Kevin W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jullian b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lanotra J.  |  Overall Experience 
Rating:
5.0

U-Haul switched me to this location after I selected another. Not only were they convenient but they were also very accommodating. Not only would I recommend this location but I’ll definitely be doing more business with them in the future!

CYNTHIA T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keyetta K. 
Rating:
5.0

Thanks for your service

Gudus B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sharice M. 
Rating:
5.0

Customer did not leave a comment.

CRYSTAL F.  |  First Impressions 
Rating:
5.0

Everything exceeded my expectations.

Charlesetta N. 
Rating:
5.0

🙏🙏BLESSED BLESSING TO HAVE MET A COURTEOUS, FRIENDLY AND WELL INFORMED PLEASANT STAFF OF PEOPLE WITH GREAT CUSTOMER SERVICE 🙏🙏 THANKS FOR ALL OF YOUR HELP AND YOU GUYS BE BLESSED 🙏🙏

Melody H.  |  First Impressions 
Rating:
2.0

Upon my initial visit to the indoor climate control unit, I observed the entire row's lights were out, making it challenging to see. As a woman, I find this unsafe. Not pleased to discover the unit in a dark location, contrary to the expected well-lit environment. Informed the manager; awaiting resolution. Will revisit later this week, and if the lights are fixed, I'll update my review.

Roslyn E.  |  First Impressions 
Rating:
1.0

The two cashiers/attendant female upfront are just rude. Maybe because I'm an immigrant she said she don't want to talk to me I'm giving her hard time and she will rather deal with my wife cuz she from here that's not even giving U-Haul a good reputation. I'm a Manager with Maaco Auto Bodyshop and customers regardless of race should be treated with respect. Thanks to Jay who handled our return with explanations on our charges. The other lady just said we have to pay 122.00 with no explanation of why it went up but Jay explained the gas part which the lady didn't tell us on picking the vehicle because she was been rude. But we put some gas and our bill went to 69.00$. People need to be treated with respect by those female both the old woman sitting and the one next to her.

Kehinde S. 
Rating:
5.0

Customer did not leave a comment.

Jalen R. 
Rating:
5.0

Everyone treated me like it was their only job to help me have a good experience!

Michael R. 
Rating:
5.0

I would encourage your employer to offer an “upgrade” (larger truck) when customers request the smallest vehicle. The best value is found with the larger trucks.

Jeffrey J. 
Rating:
5.0

Customer did not leave a comment.

CARMITA W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pamela B. 
Rating:
5.0

Outstanding customer service!

Denna L. 
Rating:
5.0

Great customer service

Sabrina M. 
Rating:
4.0

No gas in vehicle

Leander B. 
Rating:
5.0

Customer did not leave a comment.

SHERI K.  |  First Impressions 
Rating:
5.0

Mr Tavorris was so much help….. Excellent Service

COREY D. 
Rating:
5.0

The service is great. The only problem is the grace period for paying your bill is too short.

NONA E.  |  First Impressions 
Rating:
5.0

The experience here was amazing! Staff was super professional and friendly. This location has definitely set the bar high and I won't be going anywhere else for my storage needs! Thank you for everything.

BRITTANY M.  |  Overall Experience 
Rating:
5.0

Have longer operations hours

Travis F. 
Rating:
5.0

Customer did not leave a comment.

JASMINE P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Antrone G. 
Rating:
4.0

This location was well organized and friendly with me chore space and customer service care.

Helene W. 
Rating:
5.0

Customer did not leave a comment.

DEVON I.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ANDREA D.  |  First Impressions 
Rating:
2.0

The staff didn't show me how to connect, disconnect, or use the tow dolly. It was my first time hauling a vehicle, which is actually very dangerous, and I was shocked that they didn't express any concern for showing me how to properly use the tow dolly.

Jarred C. 
Rating:
5.0

Customer did not leave a comment.

Jalen R. 
Rating:
5.0

Thank you so much for your service I like this company Very helping people And kindness God bless yours Thanks again for everything

seyed F. 
Rating:
5.0

Customer did not leave a comment.

darlene m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dion M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anita F. 
Rating:
5.0

Customer did not leave a comment.

Kieth P.  |  First Impressions 
Rating:
5.0

Thanks for ur friendly staff

ANGELA L.  |  First Impressions 
Rating:
5.0

good job

Nawassa S. 
Rating:
5.0

Customer did not leave a comment.

suliaman A. 
Rating:
4.0

Customer did not leave a comment.

Syntrice H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Myosha G. 
Rating:
1.0

Customer did not leave a comment.

mahmood A. 
Rating:
4.0

Customer did not leave a comment.

Willis M. 
Rating:
4.0

Customer did not leave a comment.

Willis M. 
Rating:
5.0

Customer did not leave a comment.

CURTIS T.  |  Overall Experience 
Rating:
1.0

I took two hours to pick up the truck because they didn't have availability, in addition to not offering me an effective response, they sent me to three different locations for pick it up.

Jesus M. 
Rating:
5.0

Customer did not leave a comment.

JUDAH O. 
Rating:
5.0

They are the best. As far as truck availability/kindness/quick action in accomadating the customers and readiness. I will never think of Old National again. Since they moved in. I love tge now expansion. Where i can park car. Now. This is pertains to the Comoany. Truck 2235. Needs to be put out if service. T dispkays tire service and other inop. It drags in speed. It covers the mileage unless engine shutoff. You can see before crank at initial check off of truck b4 leaving. Not cool. Correct. Thxs.

Stephanie R. 
Rating:
5.0

Everything was clean! All employees that I met was very nice and friendly.

Angel C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Simone J.  |  Overall Experience 
Rating:
5.0

Need lights at night when bringing back equipment

Robert H. 
Rating:
5.0

Good Customer Service!!!!!

Saheed A. 
Rating:
4.0

You could hire more worker so the wait won't be so long .

Halson H. 
Rating:
4.0

Customer did not leave a comment.

David P. 
Rating:
1.0

Make sure your buildings are sealed tight..All my furniture was very molded and mildewed!!!

Christoria B. 
Rating:
5.0

Please Keep an eye on my unit 0289. Thanks

terrill C. 
Rating:
5.0

great customer service

Donna H. 
Rating:
5.0

The staff of the Southampton location are excellent they are god-fearing and friendly to be around thank you Mr TavaresMoss for the help that you rendered God bless you and may you forever keep you

Willie T. 
Rating:
5.0

Thank You 😊

May-Lee b.  |  Overall Experience 
Rating:
2.0

Overall I felt like this U-Haul location was very poorly maintained. But especially when I compare it to my frequently used location on Old National. The vehicle I rented had an odor, smelled as if the previous user smoked in it. The radio screen is broken causing you to be unable to see what anything says on the screen and the driver door kept signaling the driver door wasn't open. You pretty much have to use all of your strength to close the door and that's not typical from the over vehicles I've rented. Customer service was ok

Jordyn M. 
Rating:
5.0

Owner and Sraff were Professional and Helpful. Thank you Team.

Michelle S. 
Rating:
5.0

Customer did not leave a comment.

ANNETTE H. 
Rating:
5.0

Customer did not leave a comment.

Raynelle I. 
Rating:
5.0

I love this place. Never had a bad experience once, even when I got behind on my bill. They worked with me. Everyone super nice. Thanks U Haul

Anissa S.  |  First Impressions 
Rating:
5.0

Nothing you guy's did a great Job

Nayia J. 
Rating:
2.0

I had to find what I needed and had to use my miles I paid for to get a appliance dolly

SHERIONE C. 
Rating:
5.0

Customer did not leave a comment.

charlene b.  |  Overall Experience 
Rating:
5.0

Telesha M is the best .. in my time of need she helped with all my reservation and made me feel safe and secure … You have one of THEE best top employees .. If I’m ever in Atlanta passing by I would def recommend this place and love to stop by and say hi.. Customer services A+ Communication A+ Connection A+ Cleanness A+ Overall A+++++ Thank you for everything Joel

fred b.  |  First Impressions 
Rating:
5.0

Teleisha is the truth so nice every time I'm a regular at this point. And the manager tavvoris is so nice every time as well. I only come to this location. I have not used anyone else since my first experience.

Angelicka P. 
Rating:
5.0

Exceptional customer service

Cindy M. 
Rating:
5.0

Customer did not leave a comment.

Stevie M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mario W. 
Rating:
5.0

Mr. Tavorris Moss helped me out of big problem. He was busy with morning duties, and took the time to fix my wiring problems on personal trailer. Mr Moss and him crew got me on the road in 2 hrs. Pure professional.

Sports N. 
Rating:
5.0

Customer did not leave a comment.

TIANNA B.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Charles D. 
Rating:
5.0

Customer did not leave a comment.

anthony A. 
Rating:
5.0

Customer did not leave a comment.

Tamika S.  |  Overall Experience 
Rating:
3.0

The parking lot is a mess

GREGG D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eddie F. 
Rating:
4.0

Customer did not leave a comment.

DELL O. 
Rating:
2.0

Replace your afternoon people , van that I rented , fuel was empty, fuel light on . Told me I had to fuel the van , what the hell.? I was warned about going there, but didn't take his advice.

david P. 
Rating:
5.0

Customer did not leave a comment.

Danielle J.  |  Overall Experience 
Rating:
3.0

Some outside storage need maintenance for leaks.

Eric G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Santonia C.  |  Overall Experience 
Rating:
5.0

Excellent customer service and professionalism from beginning to end. I was very much impressed and satisfied.

Jerome K. 
Rating:
5.0

Thanks

TOMIKA S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lacretia L. 
Rating:
5.0

Customer did not leave a comment.

SHALALA J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TIA S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHALALA J. 
Rating:
5.0

The staff is always very helpful, professional and friendly.

RONALD M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Antonio M. 
Rating:
4.0

Can someone please follow up with regarding the extra charges taken out of my account? Initially my cost was $60 I checked my account, and the total cost came up to $116 please explain why?

Zakiyyah E. 
Rating:
5.0

Customer did not leave a comment.

Sheldon N. 
Rating:
5.0

The BEST CUSTOMER SERVICE I EVER EXPERIENCED KEEP UP THE GREAT WORK

LILMIZZ H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PATRICE P.  |  First Impressions 
Rating:
5.0

Staff was very professional and helpful. Your facility has a security issue. Staff uses rental units number as access code. That allows anyone who knows a unit number to have access. If unit gets broken into it your fault. Also, access to storage building is too accessible. Anyone walking off the street can access your air condition units. Lack of security is a problem.

RAEBURN J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

FREDRIQUA M.  |  First Impressions 
Rating:
5.0

Friendly and helpful staff! All my needs were met with professional service. Thank you!

Linda W.  |  Overall Experience 
Rating:
5.0

good storage

ADEBAYO S.  |  First Impressions 
Rating:
1.0

My unit items became mildewed and molded after only being there six months. I had to relocate one of my units upstairs. The other unit was marked for auction, even though I've paid every month on time and no one knew how or why my lock was cut and thrown into the unit and replaced with another lock that I didn't have a key to.. I was never notified of anything . I paid all of that money for over a year and it was probably one of the worst storage experiences I have ever had. Feel free to call me or email me I will be more than happy to explain any of the situations I have mentioned in detail.

kimberly h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tatiana W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

shamika s.  |  Overall Experience 
Rating:
5.0

You have a fantastic staff. Very efficient and friendly. I really appreciate the entire team. Well managed and maintained. Facility was always clean, even the restrooms. Thanks for great service. Wish more facilities were run like this one. Sheila A Chalmers, a very satisfied customer!

SHEILA C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tinekwa G.  |  First Impressions 
Rating:
3.0

My main issue with this storage facility is entering and exiting the gate. It’s poorly designed and unsafe especially exiting the gate and the gate. Also some of the staff can be rude and pushy. Great prices though! And a nice manager!

Samantha B.  |  Overall Experience 
Rating:
5.0

Good

Mamadou S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

QURUNSHAWN S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TRUDY J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KHAYYAM H.  |  Overall Experience 
Rating:
1.0

Storage unit should have been free for first month because I also rented a truck but at the very last minute my truck reservation was changed by U-Haul on 5400 Old National Hwy and made me ineligible. It feels like a last ditch scheme to deceive a customer into paying for first month instead of receiving a free month as advertised and it's very unfair to me because I am a disabled single Mom of 4 sons being evicted and going into a temporary hotel with my boys. We need all the money we can keep and it for sure will hurt us having to pay the $100 for storage now when I was hoping it wouldn't start until October. I was even under the impression the storage unit would come with a free lock and was told that would cost $10 so I didn't purchase it. Also I never received the dolly that I was charged for so my sons are having a hard time lifting our belongings. The staff was great, however the services and schemes made it terrible. After this storage and truck rental contract is complete, I probably won't choose U-Haul again. I was bamboozled from the start. And that's very unfortunate.

Christina B.  |  First Impressions 
Rating:
5.0

The general manager and his staff were awesome and compassionate durning my families time of need.

CARMEN H.  |  Overall Experience 
Rating:
5.0

I've used that location several times it's always clean and staff and management are always polite and very professional

MICHAEL W.  |  Overall Experience 
Rating:
4.0

Keep up the good work

Kimberly D.  |  First Impressions 
Rating:
3.0

A brown table that was part of items stored at the storage facility was missing and when I contacted the office I was told they never saw the table

JOHN A.  |  Overall Experience 
Rating:
3.0

My unit was ok until a severe storm reared showed up and destroyed half of my boxes and some of the items inside them because the ceiling caved in and moved things around! It made it very difficult to open the storage door. Thankfully a staff member was so kind to help me. Wish I could remember his name though. I'll never rent an outside unit again in Georgia. (Smile) 🤗

RENEE L.  |  Overall Experience 
Rating:
5.0

I was very pleased with my move-in experience. I'm familiar with this facility because I'm familiar with this community and I thought it was only fair to patronize with what I am familiar with. The staff was great & I pray that my belongings are safe during the duration of my stay.

KHAYYAM H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cheri P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Martavis C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

emma h.  |  Overall Experience 
Rating:
5.0

Agents were friendly, courteous, and very professional

PAMELA s.  |  Overall Experience 
Rating:
5.0

I love those guys they help me when no one else was there ❣️❣️

gleneast b.  |  Overall Experience 
Rating:
5.0

Great service!!!

annie h.  |  Overall Experience 
Rating:
4.0

Good 👍

RONALD B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ricardo D.  |  Online Move In 
Rating:
5.0

Each time that I've visited this location the management and stuff are always very professional and welcoming

MICHAEL W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

lynnett g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

emma h.  |  First Impressions 
Rating:
5.0

I loved everything about this facility and it’s management! Just didn’t care for the frequent price increases.

Regina P.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Cetoya S.  |  Overall Experience 
Rating:
3.0

I came to the storage and found out there was bugs and roaches in my things. I came and got my things out before my things was infected with bugs. But, rather than that I like the storage and the staff was very helpful.

cindy S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kacylle M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lena H.  |  First Impressions 
Rating:
5.0

Great experience for me. Everyone was helpful.

danny m.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Eversley P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EDITH J.  |  Overall Experience 
Rating:
5.0

Great customer service clean environment and always willing to help with what u need

KAMEL T.  |  First Impressions 
Rating:
4.0

Although the storage was a great place it has an awful odor

CANDACE W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAWANDA S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHARITA P.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Tatiana W.  |  Online Move In 
Rating:
4.0

I just don't like that they started raising the storage fees. There were 2 fees within the year, not even a year apart.

Neena P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jamiya L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TUNISHIA D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

loquan j.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KALEIB W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

GREGORY S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

April D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

stefan e.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

vickie s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Termaine M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BERNARD R.  |  Overall Experience 
Rating:
5.0

I wish I knew the names of all of the store representatives, but I know I had some for of communication and help from about 6/7 different employees. Every single one of them were amazing!

RAEVON I.  |  Overall Experience 
Rating:
5.0

Staff was amazing. So helpful and kind

IESHIA W.  |  Overall Experience 
Rating:
5.0

The staff was very nice and knowledgeable. I appreciate their patience and smiles.

YaMya J.  |  First Impressions 
Rating:
4.0

I find that the price was not competitive and was quite high…

Oreoluwa A.  |  Overall Experience 
Rating:
5.0

I am happy and pleased with my experience with U-haul

glenn robert c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHERYL E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tanya m.  |  Overall Experience 
Rating:
5.0

The staff was customer service savvy. Patient and kind, pleasant and most of all efficient. If you could duplicate the entire staff that would be fantastic! Thanks for hiring them!!!

SHEILA C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JEREMY G.  |  Overall Experience 
Rating:
5.0

This place is top of the line clean 24 monitoring you can’t beat that.

Fallon H.  |  First Impressions 
Rating:
3.0

They worked with me

RENITA B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

adrena h.  |  Overall Experience 
Rating:
5.0

VERY HELPFUL!!!

Sharvona K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FRANCINE C.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Tanya W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KEWANA M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

princeton s.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KATRINA B.  |  Overall Experience 
Rating:
5.0

Respect

Michael A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tenaj b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dorothea L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tanya m.  |  First Impressions 
Rating:
5.0

Thank you Atlanta, GA. Godby rd.location A1 customer services and protection.

Karen J.  |  Overall Experience 
Rating:
5.0

Well done and good people. Was very happy.

BENTORIA R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angelena H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HATTIE S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Vera G.  |  Overall Experience 
Rating:
5.0

I am very grateful to have a team of people that care and take pride & love the customers They are beyond amazing when it come to us customers Thank You for everything

Tywanna B.  |  Overall Experience 
Rating:
5.0

The staff was very helpful and courteous. Customer Service was excellent.

Rosalyn J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

linda t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sherrie M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Candice C.  |  Overall Experience 
Rating:
5.0

Customer service is always excellent

TRAVIS B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DAVID S.  |  First Impressions 
Rating:
5.0

EVERYTHING AND EVERYONE WAS GREAT!!!!

Anthony S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lisa a.  |  Overall Experience 
Rating:
5.0

Nices people

Devonta W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JUSTINA T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Antonio S.  |  Overall Experience 
Rating:
5.0

So far i find everything great

lindsey w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

monica h.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CURTIS T.  |  First Impressions 
Rating:
4.0

Friendly and knowledgeable.

DeAmbre M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lashaundra S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

TERNILLE B.  |  First Impressions 
Rating:
5.0

The staff was amazing, they really extended the extra hand when needed. I would highly recommend this facility to others.

MARLA M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Latoya W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAURISTON M.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

DEBORAH H.  |  Overall Experience 
Rating:
5.0

The morning staff customer service is excellent.

Anita R.  |  Overall Experience 
Rating:
5.0

Great customer service. Thank you

Joseph H.  |  Overall Experience 
Rating:
5.0

Thank you

KEITH C.  |  First Impressions 
Rating:
5.0

Good costume service

TRACY P.  |  First Impressions 
Rating:
5.0

The staff were always helpful and respectful. Everyone is generally nice. The facility was secure at all times. Honestly, I would rent another storage unit here. I never saw the front door sitting open like public storage. One con is the price but you get what you pay for .

KHADIJAH B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amber P.  |  First Impressions 
Rating:
5.0

I already have. Ms. Williams was EXCELLENT!

Geneva S.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Lancine D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Beranda E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Martavis C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lisa H.  |  Online Move In 
Rating:
2.0

Roach problem needs to be eliminated

Brianna P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TOREY A.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Isaiah G.  |  Overall Experience 
Rating:
5.0

The staff was awesome during our transition.

CARMEN H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SANTREZ H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brain K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vera G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

consuelo c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CEDRIC A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KHAYYAM H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KEYETTA K.  |  First Impressions 
Rating:
5.0

I will always come bk

darrin r.  |  Overall Experience 
Rating:
5.0

Good customer service

Dem I.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Quentin P.  |  Overall Experience 
Rating:
5.0

Uhaul made my transition between homes a breeze! The staff was more than smiling faces. They over extended their services!

CRISTINA P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jean j.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sharon T.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Tanya L.  |  Overall Experience 
Rating:
3.0

Request for available storage call not applied.

CLARICE G.  |  First Impressions 
Rating:
5.0

I had no issues.

Alisa H.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Latasha W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANNA B.  |  Overall Experience 
Rating:
5.0

They had more than enough proper equipment to handle the move that was being handled.

Genia E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Larry P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANTOINE P.  |  First Impressions 
Rating:
5.0

I was very surprised and impressed with this location. I'm happy my first option for a truck was booked or I would have never found this one. I love the newness and the security of tha facility. The staff was great and super helpful too.

TAMARA H.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Javonda P.  |  Overall Experience 
Rating:
5.0

Thanks for 3 safe secure years of storage!

Kenya J.  |  Overall Experience 
Rating:
4.0

Manager and staff very professional and customer service oriented which is why I actually extended my storage unit from 1 month to about 6 or 7 months.

SHARON C.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

gleneast b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JUSTIN T.  |  Overall Experience 
Rating:
5.0

Excellent Service Have Wonderful Bless Morning

BIANCA A.  |  Overall Experience 
Rating:
5.0

On my way back home to Las Vegas can you recommend me to a storage there

freddie w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Monica W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anna J.  |  First Impressions 
Rating:
4.0

Great rates for units and different options to access the hard at your convenience was awesome

Frederick K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tashai B.  |  First Impressions 
Rating:
5.0

Very much clean an the staff is very friendly I recommend

Janel E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TAMARA S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gregory C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALLISON G.  |  First Impressions 
Rating:
4.0

I think that U-Haul is a very nice place to do business with as well as to do business for. I would and have recommended my family and friends to your company as patrons and employees

Anthony S.  |  Overall Experience 
Rating:
5.0

Awesome Service, Awesome Customer Service… Thank you All for your Assistance yesterday.Great Staff

Sheila B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bibilia K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Beranda E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NeSha R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kacylle M.  |  First Impressions 
Rating:
5.0

I have truly enjoyed the uhaul storage experience. My things were safe and secure. The staff was pleasant to speak with, very knowledgeable and assisted me with my needs and the location is perfect. I would definitely recommend this storage facility to people.

Lizborne Y.  |  Overall Experience 
Rating:
5.0

I was greeted right away, staff was super friendly, the owner was so helpful and worked quickly and even helped me move around my uhaul drop off so it was more convenient for me when i had to fly out. Fantastic experience and even better staff.

James J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Luquetta T.  |  First Impressions 
Rating:
5.0

The staff were very helpful and accommodating. If ever needed again I would definitely utilize this facility.

miecha w.  |  Overall Experience 
Rating:
4.0

Found a live roach in one of my bags

Hayden B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cyrus M.  |  First Impressions 
Rating:
5.0

Nice and helpful staff.

KHADIJAH B.  |  First Impressions 
Rating:
5.0

I will always come back due to excellent customer service and Mr Trevaris treat me like FAMILY!!!

darrin r.  |  First Impressions 
Rating:
5.0

The staff definitely went above and beyond when it came to helping me find adequate storage.

CONNIE d.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

SEAN W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHERRY F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLIE F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cassandra M.  |  Overall Experience 
Rating:
5.0

Great customer service!!! Very helpful!!!

Mattie B.  |  First Impressions 
Rating:
5.0

Customer service was Excellent!!!

Sharon A.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

TIFFANY P.  |  Overall Experience 
Rating:
1.0

I’ve filed a lawsuit against you guys pertaining a terrible matter my things were trashed so I was told

ELIJAH C.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

JEANNETTE M.  |  First Impressions 
Rating:
4.0

Prices too high

Linda P.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

SHALITA D.  |  Overall Experience 
Rating:
5.0

Glad I chose you guys

ANITRA R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tara M.  |  First Impressions 
Rating:
5.0

Excellent Service Thank You

BIANCA A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NICHELLE V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RYAN W.  |  Overall Experience 
Rating:
5.0

The customer service was outstanding at the time of my visit. The manager was helpful and so was the staff.

LATRINA A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Saudia W.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

ALFONZA S.  |  Overall Experience 
Rating:
5.0

The best experience I have ever had with moving and rental

eric m.  |  First Impressions 
Rating:
5.0

Fantastic Customer Service. Best I've had since moving to Georgia. SUPER refreshing.

DANA B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ronnell G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHARLES W.  |  Overall Experience 
Rating:
1.0

I had high amount of mold on my things that came from the storage that had a leak inside the building. I was also told the u it was climate controlled but once noticing the mold I was told it was not climate controlled.

CLINARD S.  |  Overall Experience 
Rating:
5.0

Uhaul on Goby Rd is ran by a professional manager Tavorris and team workers have excellent customer service skills. Especially with the type of neighborhood and customers that come in. You guys deserve more than an average rate. Thank you Tavorris and team.

Aundra C.  |  Overall Experience 
Rating:
5.0

Can't remember the name of the lady that initially checked me in but she was AWESOME as I changed my mind on the size of the room several times and she never got bothered as she was generally concerned with making sure I got the right size room to suit my needs. The General Manager was cool and helpful as well. Good experience overall.

RASHAAN M.  |  Overall Experience 
Rating:
5.0

Tavorris, an his staff an the most polite an helpful staff, I didn’t know what I wanted or needed. An they worked with me till they found out which unit I needed. An the space I needed. So yes I would recommend this location to everyone I know.

Chris S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

THELMA M.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Selonda M.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

MICHAEL T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

janet m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

aneisha s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brenda B.  |  Overall Experience 
Rating:
5.0

Stuff very helpful and handly of all my needs

CHARLENE W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julie S.  |  Online Move In 
Rating:
5.0

Awesome 👏🏿 place

Nathan E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DEBORAH H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Samantha P.  |  Overall Experience 
Rating:
4.0

Everyone was nice and helpful Got me what i was looking for thank

Brenda B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BOBBY D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KELLI R.  |  First Impressions 
Rating:
1.0

Gave my reservation away after I booked it talking about first come first serve not professional

Jose V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STEPHEN M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Latifa W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KEIYANA G.  |  First Impressions 
Rating:
5.0

Very very good customer service and just overal great people.

Z'NASTASHA G.  |  First Impressions 
Rating:
5.0

Tavorris and Ms. Dora went above and beyond to accommodate me. I had such a terrible experience with U-haul customer service call center prior to my out of state move. But when I got to his storage facility he and Ms. D treated me with care and I truly needed and appreciated that. If it wasn't for them and his staff I wouldn't have used U-haul EVER again. Thank You so much Tavorris and Ms. D.

Lizborne Y.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

RAQUEL P.  |  Overall Experience 
Rating:
5.0

I was very pleased with the service.

Charlotte J.  |  First Impressions 
Rating:
5.0

Desk staff was great

Mary B.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

valeta k.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

felicia e.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHEVANNE S.  |  First Impressions 
Rating:
5.0

The entire office team were very helpful

Annie W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Felicia H.  |  Overall Experience 
Rating:
5.0

It was a professional people and environment......

VICKIE D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mallessa P.  |  Overall Experience 
Rating:
5.0

The facility is new and the staff is very friendly. I recommend them.

Lloyd P.  |  First Impressions 
Rating:
5.0

We had a great experience at this storage. The staff were extremely friendly and helpful indeed. We felt secure and that our things were safe.

Joseph M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BILLY J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shareka B.  |  Overall Experience 
Rating:
3.0

The unit are very cluster. Spacing are a mess not enough space to maneuver a vehicle. Storage is not secure for items, especially if rain. Also, after renting an Uhaul was off free one month rental that was not honored at time of moving in. Was told to call back in a month to speak with the manager… Really!

Lorna L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kyaihra S.  |  Online Move In 
Rating:
5.0

Excellent customer service. Thanks you

Joseph H.  |  Overall Experience 
Rating:
5.0

I love Uhaul for all my business storage and personal storage too!

CHRIS E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cordiro G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANTHONY G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NANCY G.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Shirley W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nakia A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Felicia H.  |  First Impressions 
Rating:
5.0

Great customer service.

YACOB H.  |  First Impressions 
Rating:
3.0

I had a separate issue but the GM corrected it.

Tara J.  |  Online Move In 
Rating:
4.0

I definitely recommend …Cheaper and reliable than most U Hauls

QUEALOSHA G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

QUEALOSHA G.  |  First Impressions 
Rating:
5.0

As long as i been coming to uhaul know problem!!! Always good

Jerome G.  |  Overall Experience 
Rating:
5.0

THANK YOU GUYS I LOVE TGE SERVICE AND THEY WENT ABOVE AND BEYOND TO HELP ME N MY DAUGHTER WITH OUR THINGS

PORCHIA H.  |  First Impressions 
Rating:
5.0

This have been by far the best service I’ve ever received a I highly recommend facility they went over and beyond to help me I wished there were more out here like them❤️

Shelia M.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Hmie R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kieven s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Martrina F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Corin C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tracey M.  |  Online Move In 
Rating:
4.0

They had a issue taking down my email address correctly and that's that.

RODERICK W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandra N.  |  Overall Experience 
Rating:
5.0

The staff were a pleasure to talk to and very helpful.

SYED B.  |  Overall Experience 
Rating:
5.0

Thank you for being able to respond to The proFessional customer service that I receive here at U-Haul thank you everything when great

ANTHONY G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keith w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LATONYA C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GWENDOLYN N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Itiara M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Larether C.  |  First Impressions 
Rating:
5.0

Tavorris Moss and his staff are very helpful and professional.

CECIL M.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

NATALIE G.  |  Overall Experience 
Rating:
3.0

Very good

Cheikna D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lawrence B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JUSTIN F.  |  Overall Experience 
Rating:
5.0

Hats off to the staff at Southampton Road. You are just wonderful! I appreciate your excellent customer service! Many thanks and keep up the good work.

Cora R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

James H.  |  Overall Experience 
Rating:
5.0

I was moving and the manger Tavorris Really help me out….. he was a blessing and I thank him

Decoya C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Meshiosha L.  |  First Impressions 
Rating:
5.0

This store was very nice and saved I liked

Abdoulaye B.  |  Overall Experience 
Rating:
5.0

Excellent staff and management

SADA H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AKEMA T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHANQUEETA W.  |  First Impressions 
Rating:
5.0

I has no complaints

MICHAEL A.  |  Overall Experience 
Rating:
5.0

Hello yes the manger an his team was GREAT......thank u so so much

ALFREDIA B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Monica L.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Treveon M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tavarius T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RUSS S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheryl F.  |  Overall Experience 
Rating:
5.0

All the many years I've been renting the u-haul units it always been my number one 1# out of all thanks again u-haul for making it work for me most of all MS.TRAVISE MG, AND WIFE.

MARK M.  |  Overall Experience 
Rating:
5.0

Customer service skills excellent keep up the good work guys

Derrek H.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Janay D.  |  First Impressions 
Rating:
5.0

I've always had a great experience with the staff.

RODERICK W.  |  First Impressions 
Rating:
1.0

They constantly blow your phone up every single day , even if your one day behind expect to get a call everyday after that maybe 4 times a day ...

Breonia G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

antonio f.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yolanda C.  |  Overall Experience 
Rating:
5.0

I especially appreciated how polite and helpful the staff and general manager Tavorris were

Alicia S.  |  Overall Experience 
Rating:
5.0

The owner as very pleasant and friendly. I had been in your airport location and the manger was the worst, I had really decided to try another brand but the South Hampton location is closer so I stopped and put my name on their waiting list. Once I got the call and went into the office it was like night and day due to the customer service. I’ve told so many people about my experience .

ALLAN F.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Camellia M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darrett J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christy L.  |  First Impressions 
Rating:
5.0

I highly recommend and will always use this particular location as my “ go-to”! Everybody is AWESOME!

VIDAL G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cynthia M.  |  First Impressions 
Rating:
5.0

Keep up the good work...

MICHAEL F.  |  Overall Experience 
Rating:
5.0

The management and staff at this facility is very professional and pleasant to work with. I must recognize manager Tavorris Morris for having such an awesome team who are eager and willing to help and give accurate information when needed. Thank you guys for all of your help. If I am in need of a storage space again, this facility WILL be my first choice. Keep up the good work. #415

Hewitt M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN C.  |  Overall Experience 
Rating:
5.0

Great location, clean facility, very secure procedure.

MELVA G.  |  Overall Experience 
Rating:
2.0

My storage unit was leaking water inside and my things were covered with mold in less than 2 weeks after i stored my things there. I will never use this facility at all again

Anessa B.  |  Overall Experience 
Rating:
3.0

Office staff rude The facility in poor condition

Roselynn E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vonel T.  |  First Impressions 
Rating:
5.0

Covid protocols in place, location easy to find, friendly staff, clean location.

MELVA G.  |  First Impressions 
Rating:
3.0

Water leaked on some of my items and they got molded. I wouldn’t have known if I hadn’t moved out due to the recent rate increase. I like the location, but there are too many better facilities that charge less.

CHRYSTAL P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cornell m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Damitria W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Soneya F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Demeterius J.  |  Overall Experience 
Rating:
5.0

The manager was extremely customer friendly and professional. I loved the service that the employees provided.

FREDDIE D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

timothy s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Khakilah r.  |  Overall Experience 
Rating:
5.0

Being new to the city Rodney was amazing! Super helpful

Thomas O.  |  Overall Experience 
Rating:
5.0

Excellent service and the staff members we’re always willing to help you. 100 recommended

Jesus G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cynthia J.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

mark w.  |  Overall Experience 
Rating:
3.0

Only had problems with bugs and spiders getting into boxes.

Shellie L.  |  Overall Experience 
Rating:
5.0

No issues

omar b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LENORA J.  |  Overall Experience 
Rating:
5.0

smooth transaction, truck and storage

WILLIE K.  |  First Impressions 
Rating:
5.0

Every single person that I encountered was cordial, very professional, and EXTREMELY HELPFUL! Never had this type of experience and treatment in this type of setting, EVER! Kudos to the entire staff!

VIDAL G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kenneth S.  |  First Impressions 
Rating:
5.0

Great Service. Very Helpful.

lincoln f.  |  Overall Experience 
Rating:
5.0

Tevorious is a great manager

Tammie J.  |  Overall Experience 
Rating:
1.0

The staff is very terrible and rude and broke and carries a very stank and broke demeanor about themselves. The location from front to back smells like baby sht. Can not do proper business. Very unprofessional, my storage locker got broken into and they thought I did it myself and has the nerve to say I can’t be on the property with a past due bill, when I was there to help a friend move there things out due to a mold infestation due to a bad roof and cracks everywhere the very feminine manager told me to give him 50$ cash so he could let me stay on the property

Ja Quan S.  |  Overall Experience 
Rating:
5.0

The process was quick and simple and the team was very helpful

Damitria W.  |  First Impressions 
Rating:
5.0

The manager is the best

Martha B.  |  Overall Experience 
Rating:
5.0

The manager and staff is very polite and helpful.

Trina L.  |  First Impressions 
Rating:
5.0

The assistant manager went above and beyond to accommodate me. The unit that I reserved was not available as promised. I was so upset, but she made everything right. I appreciate great customer service and empathy.

Tangelia S.  |  First Impressions 
Rating:
5.0

Good job

Sylla D.  |  Overall Experience 
Rating:
5.0

Every time I come is always nice the staff and the manager is good people

Allen T.  |  First Impressions 
Rating:
2.0

My RV was damaged while being stored at U-Haul. Nothing was done. i would not recommend to a friend.

Jason S.  |  Overall Experience 
Rating:
2.0

I have had this storage for over two years (moved out of town). During this time communication with the management was always unprofessional and rude! There were always extra charges out of the blue. (it seemed like my storage bill was always going up, besides the late fees) when I moved out completely, I noticed that a few items with gone. (my son Mongoose bike, my daughter doll house and a few of my glassware) I have called customer service several times and made complaints several times. Even after moving out he was still billing me.

Carol C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KEVIN M.  |  Overall Experience 
Rating:
5.0

Ms allision was so helpful im so grateful to have met her

Tammie J.  |  First Impressions 
Rating:
5.0

My very first experience with a storage facility and a great one it was minus outside weather conditions. I now have the knowledge that I need a climate controlled unit. Overall the staff was very helpful the General Manager was amazing. Would recommend to friends and use again if needed.

Shonta H.  |  Overall Experience 
Rating:
5.0

The staff was very helpful and friendly. The storage space was nice and clean.

Renee M.  |  First Impressions 
Rating:
4.0

The associate had a smile and was very knowledgeable in assisting me with the size unit I would need.

Joyce W.  |  First Impressions 
Rating:
5.0

The manager is great!

Josette H.  |  First Impressions 
Rating:
4.0

U-Haul at Godby road was a great experience for me for three years with my things in their storage , the manager and assistant manager was very friendly And always answer my questions of concerns

Deneen C.  |  Overall Experience 
Rating:
5.0

The only thing I didn't like was that they change my lock without notifying me.

CHERYL S.  |  Overall Experience 
Rating:
5.0

Great customer service and affordable prices.

lakeisha nicole w.  |  First Impressions 
Rating:
5.0

The staff was very nice and helpful

Keasia M.  |  First Impressions 
Rating:
5.0

Very professional staff

LUIS R.  |  First Impressions 
Rating:
5.0

Very pleasant experience, Office staff was courteous and very helpful.

Chester D.  |  Overall Experience 
Rating:
5.0

Travis was great, he was polite, responsive and caring. He is the reason I will be coming back.

AMADOU J.  |  Overall Experience 
Rating:
4.0

Friendly and effecient

kim a.  |  First Impressions 
Rating:
5.0

The assistant manager and the manager are always extremely helpful and go over and beyond in providing excellent customer service!!

cara s.  |  Overall Experience 
Rating:
5.0

Staff provided excellent customer service. Very friendly and accommodating.

RUFUS M.  |  Overall Experience 
Rating:
5.0

I highly recommend this storage facility. The staff were extremely helpful and accommodating - to the point of plant-sitting while I traveled! Thank you.

Linda W.  |  Overall Experience 
Rating:
5.0

Tavorris and Natasha gave me quick and friendly service to me and my baby girl on a nasty rainy day. Natasha answered all my questions, got my storage unit set up and had me back on my way in no time.

Unique A.  |  First Impressions 
Rating:
5.0

Very well run.

Sean D.  |  Overall Experience 
Rating:
5.0

The general manager was very kind and patient, especially with me coming from another city I greatly appreciated it!

Kim P.  |  First Impressions 
Rating:
5.0

THANKS TO THE STAFF HERE TOOK CARE OF ALL OUR MOVING NEEDS VERY KIND AND HELPFUL

Sharon C.  |  First Impressions 
Rating:
5.0

Everything was great thanks again

Hermon B.  |  Overall Experience 
Rating:
1.0

I was charge for a lock that was not new the representative brought me a lockout that was not wrapped in the package wrappi therefore why am I charged the $9 for new lock when I I received an old one

Todette B.  |  First Impressions 
Rating:
5.0

The staff was very helpful and especially Tavorris Moss he explained every detail and printed out all the paperwork I need for my records thank you guys I would definitely use them again .

Janel C.  |  Overall Experience 
Rating:
5.0

I have/had no issues with my unit whatsoever. Tavorres and his staff was very professional and most helpful anytime I needed assistance. I highly recommend this location.

tina j.  |  Overall Experience 
Rating:
5.0

Manager was very helpful...Thanks a lot wish all managers were like you.

crystal l.  |  Overall Experience 
Rating:
5.0

It would be convenient if the access was 24 hours.

Sharon B.  |  Overall Experience 
Rating:
5.0

Stephanie was Great! Customer Service on point very clean unit. Thanks

Will H.  |  First Impressions 
Rating:
5.0

Beautiful

Amanda D.  |  First Impressions 
Rating:
4.0

Great job keep up the good work

Bernice D.  |  Overall Experience 
Rating:
5.0

Great service!

keith m.  |  Overall Experience 
Rating:
5.0

Great customer service!

Jeanine A.  |  Overall Experience 
Rating:
5.0

Everyone was great!

Sean D.  |  First Impressions 
Rating:
5.0

The General manager and his staff was awesome

Hermon B.  |  First Impressions 
Rating:
5.0

Customer Service is wonderful ! Great personality!!

CHERYL S.  |  First Impressions 
Rating:
5.0

Good service

crystal g.  |  First Impressions 
Rating:
5.0

Great service

alisha w.  |  Overall Experience 
Rating:
5.0

Excellent place to store belongings!

ELIZABETH M T.  |  Overall Experience 
Rating:
4.0

Would definitely recommend

Julia H.  |  Overall Experience 
Rating:
5.0

THE ENTIRE STAFF WAS WONDERFUL.VERY PROFESSIONAL AND. GREAT. SERVICE. I HAVE BEEN A. LONG TIME CUSTOMER I ONLY USE GOLDBY AND. OLD NATIONAL FOR MY STORAGE. VERY SATISFIED

Sonua l.  |  First Impressions 
Rating:
4.0

Thank you for the security of my personal thing..After 4 yrs...Greatful customer

MIA L.  |  Overall Experience 
Rating:
5.0

Mr.moss was excellent he really made everything fine i was very impressed. Yes i was very satisfied thank u kindly

Julia H.  |  First Impressions 
Rating:
1.0

The lady who works there was holding her nose as if I had a body odor. I had bathed, put on deodorant, brushed me teeth, etc that day. She is unprofessional, rude and disrespectful.

Pluria G.  |  First Impressions 
Rating:
5.0

Tavorris was very professional and friendly!

CHANIQUA S.  |  First Impressions 
Rating:
5.0

Excellent customer service

TONI M.  |  Overall Experience 
Rating:
3.0

The staff was fine however my unit had rat poop and roaches in it. I left the unit blown out with my leaf blower to hopefully a more positive experience for the next guest.

cullen e.  |  Overall Experience 
Rating:
5.0

Great customer service

Soneya F.  |  First Impressions 
Rating:
2.0

These people will call and harass you, not professional at all

DEWAYNE B.  |  Overall Experience 
Rating:
5.0

Great staff, everyone was more than friendly and helpful. Fast service too

Dangelo R.  |  First Impressions 
Rating:
5.0

Tavorris had exceptional customer service..

Sandra B.  |  Overall Experience 
Rating:
5.0

Employees there are so nice and helpful

kiwanna h.  |  Reservation 
Rating:
3.0

Road construction at the entrance made navigating in/out somewhat of a nuisance. No fault of U-Haul!

Chester D.  |  Reservation 
Rating:
5.0

I use this facility all the time. The staff and customer service are excellent!

DANIELLE W.  |  Overall Experience 
Rating:
5.0

Always helpful.

kevin n.  |  Overall Experience 
Rating:
5.0

Manager was very helpful

Tata P.  |  Overall Experience 
Rating:
5.0

Very professional and speedy

Elizabeth S.  |  Reservation 
Rating:
5.0

Excellent staff and manager

Linda F.  |  Overall Experience 
Rating:
5.0

I rented 2 units here at different times. The managers were very accessible and promptly addressed any questions or concerns I had. The bathroom was clean and pretty. Best storage experience I've had!

victoria S.  |  Overall Experience 
Rating:
1.0

GET A NEW MANAGER. HE WAS UNPROFESSIONAL AND ALSO ACCUSED ME OF BREAKING INTO MY OWN STORAGE. BAD CUSTOMER SERVICE FOR YOUR BUSINESS.. Thank you

SHENEL F.  |  Overall Experience 
Rating:
4.0

Friendly staff

sylbria g.  |  Overall Experience 
Rating:
5.0

Awesome customer serve... V

Barbara J.  |  Reservation 
Rating:
5.0

Good job

Seneca M.  |  Overall Experience 
Rating:
5.0

Tavaris and his wife have high customer service skills. Also a new employee named Jamel was phenomenal. I would recommend this location to anyone because they're so friendly and treat you like family

Tangeria P.  |  Overall Experience 
Rating:
3.0

Great Service. The lady in the front and Tavorous (property mgr) made my stay easy and keep the facility clean... Thanks a lot, Jamaica.. Hassle Free storage, friendly & excellent customer service,m.

jamaica b.  |  Overall Experience 
Rating:
5.0

Wonderful experience will use again

brittany k.  |  Overall Experience 
Rating:
5.0

I was very pleased with the service and if I had to use the service again I would come again and yes I would refer your company to others and just wanted to say Thanks again.

MICHELLE R.  |  Overall Experience 
Rating:
4.0

They had space available when I needed it.

David M.  |  Overall Experience 
Rating:
4.0

Time change to access gate entrance after 7p

Ruth A.  |  Overall Experience 
Rating:
5.0

I really loved the facility and the location. I was impressed with the security. The staff was warm and friendly.

vincent p.  |  Overall Experience 
No reviews have been submitted for this location.

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