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Ricky ShewmakerCustomer Reviews for U-Haul Moving & Storage of Brooklyn Park
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was given a truck that the rear lights did not work and did not find out until I was driving at night.
Kelli CardineHave more staffing. Improve your technology for renting and after hours drop off.
Joshua WittFriendly staff. Perfect experience.
Jamie DalbesioNice service.
Francis NyumahRealized upon return of the cargo trailer that it had expired Ohio license tabs from 2/23. It’s March, 2024, I towed 1200 miles from Louisiana to Minnesota.
Linda StraterReally helpful staff and answered all questions patiently. One tire on the 4' by 8' trailer rented for 1750 mile trip was almost bald. Did not notice until on the trip. Pointed this out at the drop off site in Az
Michael EggersTruck was really dirty. Windows really dirty. Customer service excellent
glenn gevikYour mobile app or the 24/7 pick up app was the worst i have ever tried never did get it to work for me
rachel ceckoCargo van was easy to drive and load. Really impressed.
Glenn MizunoAll was okay and efficient
Bill PavlikWe always receive fantastic service from the Brooklyn Park U-Haul. Thanks for always being on top of our needs!
Harry MyersThe way the key turns in the ignition is a little tricky. You could do a more thorough walk through at the beginning of rental to explain that and to confirm the back of the truck is empty.
STEVE ECKESIt’s cheaper and affordable so thanks
james willsonLong line at check in. I was surprised that a second employee was directed to "check in returns"... rather than help with customers. I did receive help, when I requested it, from an employee in the lot. He assisted in a tricky backup of the truck (packed side by side... with another row behind it). It would have helped to get a brief orientation to the truck.
Linda NelsonThe vehicle I got was very hessitant in changing gears. It lets out this loud howling sound as if the vehicle was going to blow apart. The transmission should be checked.
Lawrence EjioforI wanted to say that JAQUAN was awesome!!! He was efficient super friendly and even brought my truck up for me to the front door. You guys are lucky to have him as an employee!!!
Shannon OneillLove ❤️ and respect will improve
Moses GboleyAlex and his team always deliver top level service. Thanks for the support!
Harry MyersCoated with dirt upon pick up. Was charged more than listed price. Rep made multiple excuses of why it kept being a different price.
stephine harrisThe cargo van that I rented was not very clean. The personnel were knowledgeable and friendly.
Quintin SpeersNot a lot of customer parking available
Brian LawrenceYour app for use sucks.
Susan OKSANANA WalterEverything was great!
John WarginThe only negative was a thought the price was too high for the small size if the unit. Otherwise I think this facility is fantastic.
LISA MENSING-KIVEL | Overall ExperienceNothing everyone was amazing very easy awesome staff
ben PetersonFriendly and helpful staff.
David KreutzianGood full service for quick return
Douglas GellingAll went well
gary ledouxStaff very attentive and professional. Always a pleasure working with them. Would like a straight drive thru to drop off trailer. I would think stream lining paperwork further.
john kolzeThe service was friendly and welcoming, above and beyond as always
ALAN MORRISONthey were good help . thank you .
jesse callfasStaff were helpful but the process in the app sucks. Why would I wait for my identity to be verified when I can just pick up from the front desk?
CONNOR BAILEYThey were slow to open and serve customers
Michelle FischerI don’t have nothing to say I appreciate you guys
CARITA MOREHEADeasy process-good customer service
Blake WilkinsNo comment just good use and personal
james grandyBoth staff members I worked with (pickup and drop-off) were condescending and rude.
Justin RehakI’ve used this location several times and specifically requested to drop off there. The guy I left the trailer with was surprised to hear about the tires. I’d use the BP location again for sure. Great people.
BRYAN WORTHAlex and the rest of staff were professional and very helpful. Alex is amazing
Teresa davis | Overall ExperienceI had received over 5 calls from uhaul over three days asking if I'm going to be returning the rental even though I had returned it same day. I was very put off and disappointed in the communication between uhaul employees
Anton KHVOROSTOVGreat customer service.The uhaul team are very efficient love picking trucks from this location.
Vincent NamiI had an excellent rental experience. I have no suggestions for improvement.
Donald ThuneKeep delivering the same great service.
Harry MyersStop nickel-&-diming me to death.
Patricia VylasekI still haven’t received my final invoice for todays rental of a car tow dolly.
William StanleyFake news
Elliot VaughnClerk had excellent customer service skills and was very helpful.
debra moore-thomas | First ImpressionsLie to me about my storage space an when I tried to get my money back for unit they told me I can’t since they sold me the unit but not even piece of my furniture could fit in there let alone my table
Larry Wright | Overall ExperienceMy storage was like the very last one upstairs there was no elevator or no other access door
EBONY JACKSON | Online Move InTop service, friendly staff very clean and super organized!!!
Mckaylyn harms | First ImpressionsThank you
Shenna Galloway | Overall ExperienceI liked the services I received!
Ray Jallah | Overall ExperienceThe whole experience was great! The access to the facility, being able to come & go as needed, the staff was helpful and knowledgeable, the facility was clean; overall it was a great place for my storage needs.
Joyce Pettis | Overall ExperienceVery helpful
qiana pierson-sanders | Overall ExperienceGreat experience
Shawn Ellingson | Overall ExperienceThe ceilings are low and hallways not very wide. If I had a large house and needed to store my furnishings I would need a larger warehouse.
David Wilkinson | Overall ExperienceThe staff here are incredibly helpful friendly people and this was the most pleasant experience I've ever had in 40+ years of renting trucks.
Tim Schulze | First ImpressionsNice and friendly staffs. Good customers relationship.
freebon emadamerho | Overall ExperienceProfessionalism at top performance, They are friendly and explanedcevwrything very well. Thank you Uhaul !
Shirley Tuttle | First ImpressionsThe staff was very accommodating and helpful for my moving process. I will be using them again in the near future.
Malika Williams | First ImpressionsThank you you guy’s was great I really appreciate the respect and the generosity!!
Tadasha Canon | Overall ExperienceWhen I 'reserved' a storage space 3 weeks before my rental I had no idea that on the day of move in I would be told there were no spaces the size I reserved. I was told at the counter on check in day, luckily we had space at a family member home to store the items that did not fit in the smaller space we were given. I think a message a day before at least would have been appreciated. The employee at the counter was friendly and fast but it did not make up for this inconvenience.
margaret Wagner | First ImpressionsI move out on Saturday the 06/17/2023 @ 5:30 & not the 06/18/2023 as written on the survey.
Comfort Cooper | Overall ExperienceThis center did have an issue with leaking gutters and overhang. It caused an issue with getting wet and also with serious ice buildup on the pavement right where guests walked to unload their trailers.
LISA MENSING-KIVEL | Overall ExperienceThe location itself was clean, & well lit. I didn’t think mice would be an issue, but they were & they pooped & peed on everything in my storage unit. They ruined my mattress, i had to actually throw it away due to the damage the mice caused to it. I definitely wouldn’t recommend this location.
Hayley Knutson | Overall ExperienceWhen I set the alarm off the second I didn’t get much help from customer service to ensure I use the correct keypad.
MARLENE SENESOURINH | Online Move InI must say after being here for 1 years and half it has been pleasant, helpful and the staff has always been helpful. 1 thing I would love to see, before I share I must say the place was well kept and clean inside units and hallways. I would love to see a dumpster. When you need to dispose some items, like you all have donations I would like to see a place to get rid of items. Thanks Uhaul I would come back to this location anytime. 👍🏾
MARITZA MUNN | Overall ExperienceI received the best most kind help From the Manager when I needed his help for 3 years Alex has been more than helpful I can’t explain how GRATEFUL I AM he saved my business that when down in the pandemic . I will recommend everybody I know to use his facility as long as I’m on earth.
yosha scott | Overall Experiencevery helpful and friendly staff. excellent customer service!
Juliet Irving | First ImpressionsThank you.
tina andrews | Overall ExperienceNice place but small inside for the price It’s just my view
Comfort Cooper | First ImpressionsThanks again for all your service
tony hunter | Overall Experience❤️❤️💯🫧🫧👍🏾👍🏾😊😁😀
Christine Cochran | First ImpressionsWe have rented on & off over the course of 5 years. Very nice facility. The staff is great!!
Robert Peterson | Overall ExperienceThank you!
Jeannette Nash | Overall Experience…
michael dixon jr | First ImpressionsEverything flowed very very well from the business perspective thanks good job!!
Irving Hill | First ImpressionsGreat experience and would recommend this facility to everyone and all the staff were wonderful and take care of your needs.
Mona Pasko | Overall ExperienceI transported all my things from Texas to Minnesota and then store it in this warehouse, They stole all my things from the warehouse and that’s was not fair at all. I am coming to the store to make a report for you guys to check the camera because my door was lack. I pay all my bills on time and they didn’ Protect my things.
Joanna Cheapoo | Overall Experiencefrom renting a truck to also getting a storage unit their all on their job and friendly
carri degidio | First ImpressionsYou were so helpful! It was nice to see models of the units. I appreciate the fact that you have staff on the premises. Thanks again for your assistance!
donna mclean | First ImpressionsSuper convenient location. Great service from the staff. Safe & Secure! Would absolutely use again.
Javier Calatayud | Overall ExperienceThe service was excellent and the employees was very helpful
GREGORY SCALES | Overall ExperienceThey will go that extra mile for you appreciate it
william clinkscales | First ImpressionsGreat
Michelle Jenkins | Overall ExperienceGreat Maintenance
emmett beyan | Overall ExperienceExperience no problems staff was very helpful
GREGORY SCALES | First ImpressionsThere was a roach in one of my boxes when I unpacked
anitria beard | Overall ExperienceWe had our unit for about 5 years everyone was so helpful. Even changing size up and down numerous times. Definitely would return if need be. Very impressed with cleanliness.
Ernest Jackson | Overall Experiencefacility itself was clean and convenient. Staff were super slow!
James Nguyen | Overall ExperienceI had no problems at all..
Thyrel Thomas | Overall ExperienceThey said I was getting some money back.
Tami Gurley | Overall ExperienceHappy client
James Warachia | Overall ExperienceThey were friendly helpful professional and patient!
sean holland | First ImpressionsThank You!
Vilayvanh Chayananh | Overall ExperienceStaff was professional, knowledgeable, helpful and very friendly
Solomon Vincent | First ImpressionsI would recommend anybody to go with u haul company because it’s a one stop shop if you need a truck it right there, need a storage it right there, you don’t have to drive from place to the other and the price is reasonable
danta cockrell | Overall ExperienceI hope I don't have to move again and put my stuff in storage but if I did I would most certainly use UHAUL!!!
Lenardo Woodard | Overall ExperienceIt was awesome,the agent well
Julvenia Capehart | First ImpressionsThx to the uhaul family
Ethel Innis | Overall ExperienceIt would be very helpful to have lights in the storage units. I had to buy a lantern so I could see the contents of the boxes.
DONNA KIRKLAND | Overall ExperienceFrom my experience do a great job and personable people there I will always suggest so you folks to go pee when I know!
Lenardo Woodard | First ImpressionsThis Uhaul has treated me like family. I am so grateful
MACDELLA ACOLATSE | Overall ExperienceHelpful
ALBERT MUNN | First ImpressionsI had the truck for 2 days did not get a chance to move it at all because my place was not ready so I just basically used a truck to load all of my items on there and came to the u-haul to give a storage room to spend the rest of the day unload the truck into Yao storage room and I was charged for 3 days instead of 2 days. Not happy with the service cause I was there on the 3rd day unloading the truck they know they should never charge me for a 3rd day because they knew my situation.
TYANNA YOUNG | First ImpressionsThe Brooklyn Park UHaul location continues to provide excellent service. No matter what kind of issue, Alex and his are always there and find ways to help. I moved away from the Twin Cities. Hopefully I find some UHaul location in my new neighborhood with a similar attention to customer service. Thanks, Alex.
Michael Swieczkowski | Overall ExperienceI felt my belongings were safe and secure at your facility. I also enjoyed the cleanliness and the restrooms in the facility. Very organized.
maryjane crawford | Overall ExperienceAlex (Manager) and Taylor (employee who set me up) where extremely friendly and helped me with everything I needed extra support. Great people.
Michael Swieczkowski | First ImpressionsI love uhaul in Brooklyn Park. They are very accomadating.
Christina Terry | First ImpressionsMore employees are needed in the office
BRIAN COX | Overall ExperienceOverall experience was very good , My one and only issue was that I was not advised of 24 hour option for access until I went around back starring to move in . I think I will be able to work within your business hours but really would have liked to have known abiut this option up front.
Joseph bydlon | First ImpressionsNice
Brittany suriyathai | Overall ExperienceThe alarm system was annoying to me because sometimes my card didn’t work outside. On the other hand, I’d rather have it malfunction that way rather than simply not work. It was our only problem with using the storage facility.
Andrew White | Overall ExperienceThe Only issue I had are the waiting times on the phone line. I was on hold for about two hours so I bit the bullet drove to the location Redialed uhaul number For Brooklyn Park location and the phones didn’t even ring I’m guessing and goes to a call center but everything else five stars
Tyler Abayare | Overall ExperienceGot a big mice problem
DERRICK HAMILTON | Overall ExperienceI always love to store my belongings at U-Haul.
Kpana Boyce | Overall ExperienceThe person who helped me was nice and explained everything to me. I was very happy with the service and how clean the place was
deandre mccullum | First ImpressionsOpen facility longer daily
charles clark | Overall ExperiencePlease extend access hours with/without staff. 8pm is too early to close
charles clark | First ImpressionsThis storage place did not meet my expectations for the following reasons. First, it was totally inconvenient, you have to haul your belongings through the entire facility to get them to and from your unit. They have one entrance for the storage site. So it’s not like you can pick a door that will at least bring you close to your unit... if you are in the back of the facility, it’s going to be inconvenient. The halls are narrow so if there are others in the hallway you have to turn down a row or they have to in order to allow you to pass. If someone has their door open you will not be able to pass through until they close it. Likewise, if your door is open you will have to close it so others can get through. I requested they open the garage door to the loading dock and was told it was out of order so we had to bring everything out of a door that was smaller and less conveniently located. That wasn’t a big deal, but simply opening the door would have made an already inconvenient job somewhat better. Opening the garage door would also have helped release some of the propane that was in the air. There is a huge you have to pass through that smelled strongly of propane. If you have to pass through it more than a couple times, expect to get a headache. It most certainly seemed like it could not have met health and safety standards. There is also not enough parking near the entrance... had to start loading the truck from rather far away until someone moved their car... and had to watch like a Hawk so we could get a parking spot before someone else... we were loading a whole truck so fortunately we eventually got a parking spot at the loading area. but the parking issue definitely added a ton of time onto the move. I’ve had less expensive units at other locations in the past where I was able to drive the truck right up to the indoor unit... so I was surprised at the poor layout of this facility. I was fortunate enough to get a ground level unit, but half the units are on a second level and you can’t get carts up the stairs so people park their carts at the bottom of the stairs while loading them and it creates s problem when trying to pass. For the cost, it’s totally not worth the hassle. When we were initially storing the stuff we stopped before we were halfway done and I stored the rest of the stuff in my aunts garage cause it was so much work and time to get the stuff to the unit. I would not be able to recommend this facility to a friend in good conscience.
Catherine LaRoque | Overall ExperienceLove uhaul
tiffany wilson | Overall ExperienceWe had three appointments to get a lock cut off with the manager all three times that we got to our appointment time we were told it couldn't be done because they were too busy my roommate spend $50 on a uber all three times to get there from Bloomington . The manager at the Brooklyn Park U-Haul is very disrespectful unprofessional and overall just very rude. We have rented there for over four years and are soon to be done thank God we have never been late on a payment or anyting there's absolutely no reason for the way we were treated I have contacted the Better Business Bureau about this matter and another private party it's too bad people have to be so miserable
Jerome Isaacs | First ImpressionsBest storage unit company ever!!! Five stars, two thumbs up!!
Joshua Jasman | Overall ExperienceHave had storage here for several years, and when we emptied it out last weekend, the floor was covered in mouse poop. For the price I paid monthly, this was unacceptable.
LISA USELMAN | Overall ExperienceThe staff sucks. Completely unwilling to help out and rather stupid besides. I'm very glad that I've ended my business with you!
matthew fiegen | Overall ExperienceThe Staff and facility is Excellent!!!
JAMES GREER | First ImpressionsThe storage space was big and it was clear i have to problem with my things at all
bendu washington | Overall ExperienceThe manager at the front desk was very nice and you could tell he genuinely cared about giving good customer service to everyone you don't find that too often these days so thank you for that The only irritating thing was the sound of alarms going off well I was unloading my storage the woman that was cleaning the storage said it was because she was checking storage unit the sound was really loud and irritating and I was moving with two young children who were bothered by it as well not sure way around that but something to consider
melissa kyweriga | Overall ExperienceHaving this unit was very convenient.. thank you.
LAKIESHA WRIGHT | Overall ExperienceAfter hours door makes it difficult for those who need to unload large items. Had no choice but to come with the truck after hours...had to squeeze all my stuff through a narrow doorway.
melissa kyweriga | First ImpressionsPeople were helpful and friendly and the place was kept clean. However I don't see a reason that a ramp could not be installed for the second floor customers? Also, it's pretty confusing the first few times you try to find your storage locker. Better signing would be helpful. Otherwise it was what I expected.
julie madsen | Overall ExperienceThe price could come down or have insurance on items and hours could be open later
michelle crockett | Overall ExperienceThe bait boxes in the units are not effective. I had to throw out a lot of stuff due to mice urine and feces.
Sonja Williams | Overall ExperienceThanks you guys
Mike Sandy | Overall ExperienceBrooklyn Park,Mn. Customer service rep wasn’t helpful at all.Receive info on a incorrect storage unit.relocated from out of town and was stuck at this facility, had to choose a different storage facility who offered bigger units which I thought this location did.Rep at this store would not even recommend one of your Other facilities for my inconvenience.Just all around bad customer service!
bobby Terrell | First ImpressionsOne of the best storage I've rented at; also the longest I have ever rented at a storage unit. Clean all the time, and I love the donation area. Thank you!
NHUT LE | Overall ExperienceAlex, the manager, was very friendly and helpful. Everything was explained well, i felt confident leaving my possessions in storage.
shantel sullivan | Overall ExperienceThe employee setting up my locker was very nice and friendly, and did everything she could to make sure i get the best rate for the room i was looking for
Daniel Machovsky | First ImpressionsBest storage ever
tina livingston | Overall ExperienceGreat storage place
CASSIE LACHANCE | Overall ExperienceThis facility gave me the worst customer service experience ever!!!!!! I will NEVER EVER recommend them to ANYONE period. The “GENERAL MANAGER”” lack of customer service.
Brandy Strom | Overall ExperienceAlex was so helpful, and provided excellent customer service!
Ralph Fossell | Overall ExperienceHighly recommended. Very professional, friendly, accommodating. The facility is very clean and organized. I love their storage. My only concern is that we can only use their uhaul key to lock.
lydia wicklund | Overall ExperienceGreat customer service
antawn dukes | First ImpressionsAlex is very good with customers 😊
SHIELA BRADLEY | First ImpressionsThe latch at the door does not work.
LOUIS MBIBI | Overall ExperienceNeeds more staff in the front a popular place
Palema Mcduffy | Overall ExperienceNone
LOUIS MBIBI | First ImpressionsI PAID FOR 24 HOUR ACCESS AND COULD NOT GET IN THE BUILDING AFTER HOURS FOR 3 DAYS ?
Mordecai Hamm-mims | Overall ExperienceThe entire experience here was horrible. My family and I were going through a tough time and dealing with the staff here only added stress. I would NEVER recommend this location to anyone.
tamika johnson | Overall ExperienceGood job
James Wonsehleay | First ImpressionsThey told me my things were safe, and mice ate through my things🤬🤬🤬🤬🤬🤬
alicia moore | Overall ExperienceThe staff and service was amazing
JACQUELINE HOWARD | Overall ExperienceRecommended business
brenda hardin | Overall ExperienceGreat service on a busy Sunday!
Ryan Woodruff | First ImpressionsIt was the best storage I ever had
ALBERTINE BARCLAY | Overall ExperienceThe mice are very bad damaged a lot of my things
rakejah edwards | Overall ExperienceOne suggestion: more flat bed moving carts are needed for the storage area. For the amount of people moving in and out on Saturday, June 22 - - a few more flat bed carts would have been great!
Deborah Merry | First ImpressionsOutstanding staff and service.
Sonny Holden | First ImpressionsStaff was very helpful
Jason Hoskins | Overall ExperienceTime sensitive but effective
qadeer omar taylor | First ImpressionsIt could of been better if the the trailer had better condition tires. I also cut my hand tying down the vehicle on the trailer caused by rough metal.
terry dekarski | First ImpressionsGreat folks to work with...super helpful. Wish they had more staff.
Patricia Danielson | Overall ExperienceIf the accommodations were more feasible for what I needed it to be, I would have stuck with it. Your folks working there are a bunch of class acts - which is why I am filling out this survey.
BriAn Wefel | First ImpressionsThe prices for the storage was to high my only complaint.
CYNTHIA SANDERA | Overall ExperienceProfessional service. Helpful and well maintained
Shadrach hyneh | Overall ExperienceTerrible. I spent almost 2 hours registering and the majority of that was spent waiting. Employee was to meet me and show me storage unit location/rules after my purchase. They never came so I left.
Mickey barker | First ImpressionsI was told I was set up on auto payments & was not. Received late notices in the mail & a lock out on my unit. Rented a uhaul & online check in did not work. Line wait times were long. Unorganized.
victoria swain | Overall ExperienceE eryone was nice and friendly...
Arlanders Ross | First Impressions🤬🤬🤬🤬🤬🤬🤬
alicia moore | First Impressions.
hannah wolfe | Overall ExperienceGreat facility.
JENNIFER BOYD | Overall ExperienceCeilings are too low for what the company charges and U-haul services a whole lot of POOR folks, otherwise they have EXCELLENT staff.
bertie williams | Overall ExperienceI very much liked the keep green area This provided a service for those who wante to get rid of stuff and those who could use it
Bill Murphy | Overall ExperienceI really appreciate it the customer service and how they were so patient with me and answered all of my questions they made it very easy for me to get my business done there
carolyn washington | First ImpressionsAlan was great, manager was great. Great team.
DEMETRIA WILLIAMS | Overall ExperienceThe people at the Brooklyn Park location were more than WONDERFUL!!!! They went above and beyond on more than one occasion for me in my time of need. Thank you guys sooo much!!
summer graves | Overall ExperienceI would like to give thanks to the gentlemen that helped me.He was so patient,helpful and determine to make sure everything I needed I got it. I would definitely use and refer others to you all.Thanks
Renae Turner | Overall ExperienceIntercom not working
SUZANNE COLBETH | Overall ExperienceCustomer service is excellent. Fast and efficient.
tricha schmidt | Overall ExperienceVery good customer service.
tricha schmidt | ReservationWonderful facility and staff. Very friendly and knowledgeable.
fekissa perlinger | Overall ExperienceAlways wonderful manager and staff
SUSAN PUGH | Overall ExperienceI want to thank Alex for being understanding and working with me. For always treating me with dignity and respect no matter the situation.
facia best | Overall ExperienceGreat Experience
Charles Killingbeck | Overall ExperienceTruck was clean. Facility was clean. Staff friendliness/customer service was mediocre at best. A simple smile would be suffice and not break the bank.
Becky Yurick Fitzhenry | ReservationClean Facility but no elevator in the unit to access the first floor Incase you have heavy things to store and not enough unit on ground floors for storage. Overall not bad.
augusta popoola-samuel | Overall ExperienceVery convenient and easy to use.
sara/ jeff casey | Overall ExperienceGreat Customer Service
Jaqueline Johnson | ReservationEverything was outstanding
jim pharmer | Reservationx
Gordon Sawyer | Overall ExperienceI truly appreciate everything. Thank you so much
CHRISTINA FINNEY | Overall ExperienceAlex and staff was very helpful, understanding, and helpful with everything and we will be going back when we move again
EILEEN TERRY | Overall ExperienceFriendly staff, nice and clean for facility
sabrina catlett | Overall ExperienceNice safe and secure
Sandra Fraser | Overall ExperienceI appreciate Alex’s help in getting my storage box available after a communication break. He went above and beyond to make it right.
Lori Scott | Overall ExperienceThe last person who rented my truck was late returning it and they were very helpful and gave great customer service. They even brought the missing dolly down to my storage unit!
DANIELLE ANDERSON | Overall ExperienceVery kind staff.
MARY JO SANDRETSKY | Overall ExperienceI would like to see a reduction in price.
RUTH BONA | Overall ExperienceI had the worst experience with manager Alex and I pray tshe god I never need U-Haul again
jameilia howard | Overall ExperienceThank you for the support.I appreciate U Haul and all the service you provide
YEVTTE HOUSE | Overall ExperienceAdditional hours of storage access would always be welcome. I've been renting there for several years now, and my experiences with facility and staff have always been good.
KENNETH TIMONER | Overall ExperienceI left my key at home in Duluth and it cost me $50.00 to have the lock drilled out. That's outrageous! It was an honest mistake.
VICTORIA MONZON | Overall ExperienceThank you guys so much for your help in our move! Greatly appreciated!
tadeusz hajnasiewicz | Overall ExperienceGreat Facility!
Andrew Lamkin | Overall ExperienceStraight forward,but accommodating and patient.
facia best | Overall ExperienceThe young girl working the counter ( I believer her name is Kelsey) Is amazing. Everytime we have been there to get trailers she has been so helpful and friendly!! She is amazing!!!
Jeffa Hill | Overall Experiencevery good service
Jennifer Krippner | Overall Experienceclean, friendly and helpful staff, I cannot complain about it at all
shoua/ mong yang xiong | Overall Experience