Customer Reviews for U-Haul Moving & Storage of Arlington

8,127 reviews

2315 W Division   Arlington, TX 76012
(near Bowen and Division, beside Quick Trip (a block down)

(817) 277-1157

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(817) 277-1157

2315 W Division
Arlington, TX 76012
(near Bowen and Division, beside Quick Trip (a block down)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Steven Trammell 
Rating:
4.0

Had to stop and put air in one of the trailer tires. Nice people at location, always very nice and fast.

John Wilson 
Rating:
5.0

Great service

Esther Hinton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Renee Jackson 
Rating:
5.0

N/A

Bobby Gboyah 
Rating:
5.0

Customer did not leave a comment.

Burton Purvis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Neal Griffin 
Rating:
5.0

Customer did not leave a comment.

Rachael Leonard 
Rating:
5.0

Customer did not leave a comment.

Raul Ramon 
Rating:
5.0

Staff was very helpful and courteous

JOHNATHAN GLADDEN 
Rating:
5.0

Customer did not leave a comment.

Timothy Charles 
Rating:
4.0

Nothing against this location. Just Wish there was some sort of roofing at facilities in general because we had to unload & move-in in the pouring rain. It was also cold & windy.

Ariane Bates  |  First Impressions 
Rating:
4.0

please match keys with van. could not lock our slide up door. wrong key on key ring. wipers need replacing.

Roger Meyer 
Rating:
5.0

Customer did not leave a comment.

Knute Henning 
Rating:
5.0

Customer did not leave a comment.

Mark Abernethy 
Rating:
4.0

Customer did not leave a comment.

Courtiea Brugh 
Rating:
5.0

Customer did not leave a comment.

Jessica N Torres 
Rating:
4.0

Customer did not leave a comment.

Daymon Grandberry 
Rating:
5.0

great trailer rental inventory available.

DANIEL CLARK 
Rating:
5.0

I have actually rented twice in the past 10 days from this location. I typically don’t leave reviews. The young men that operate this facility are above and beyond my expectation of customer service, friendly knowledgeable and helpful.

TOBY LOVETT 
Rating:
5.0

It was a very efficient operation. The personnel all very friendly and helpful. By reserving the uhaul truck, it saved me much time and effort when I reached my location. Thank you.

roger skluzacek 
Rating:
5.0

The loading ramp on the truck did not function with ease.

Dan McGuire 
Rating:
5.0

ALWAYS A GREAT EXPERIENCE

ERIC ROIG 
Rating:
3.0

Customer did not leave a comment.

Amber Greer 
Rating:
5.0

Very efficient and customer friendly.

Julie Shaw 
Rating:
5.0

Customer did not leave a comment.

David Casey 
Rating:
4.0

Everything was great except the fact that there was no light source within the actual unit itself which made it kind of difficult to store and get certain things out when needed.

Steven Parker  |  Overall Experience 
Rating:
5.0

Only complaint is the website said the truck was 8'2" and the truck in not actually 8ft wide. This was an issue because we specifically picked this truck because it said it was this big. Made loading and securing the 8x8 wall a lot more difficult then expected. Figured it out, but would have rented a smaller truck if i was going to have that same problem.

Calum Rodriguez 
Rating:
5.0

Staff is excellent!

DANIEL CLARK  |  Overall Experience 
Rating:
5.0

Staff nice and friendly and worked with me when I was late on a payment. The units was kept clean no bugs or rats

ELIJHA FISHER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

will dettenham 
Rating:
5.0

Customer did not leave a comment.

Tina Fernandez 
Rating:
5.0

Customer did not leave a comment.

Eva Briseno  |  Overall Experience 
Rating:
5.0

The entire location was very helpful

Eva Briseno 
Rating:
5.0

Customer did not leave a comment.

Brandon Kelsey 
Rating:
5.0

Customer did not leave a comment.

Joshua Usher 
Rating:
5.0

Customer did not leave a comment.

Jennifer Aragon 
Rating:
5.0

The tape and dispenser was trash! When moving and putting boxes together you need a reliable sturdy type to hold your boxes together. Not a dispenser that’s unsteady, tape getting jammed up, dispenser acting as if it’s about to break. Had to use a box cutter to cut the tape. Just wasn’t worth the price nor the trouble. Customer service was Great! Business was clean, truck clean. Thank you.

Della Craney-Williams 
Rating:
4.0

Customer did not leave a comment.

MICHAEL WARREN 
Rating:
5.0

Customer did not leave a comment.

loryn leach  |  Overall Experience 
Rating:
5.0

Everyone was very nice and helpful, and I enjoyed doing business with the team!

Ron Payne 
Rating:
5.0

Thank you

Mishay Lavine 
Rating:
5.0

Customer did not leave a comment.

Gerald Ray 
Rating:
5.0

All staff friendly and helpful. Would recommend to anyone looking for storage needs.

TLEEAA WOODWARD  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Laura Kennedy 
Rating:
5.0

Customer did not leave a comment.

Kyla Robinson 
Rating:
5.0

Customer did not leave a comment.

TOBIAH SPINK 
Rating:
3.0

Your 24/7 mobile experience is horrid. There is a discrepancy between what is displayed on screen to the customer and what is displayed on screen to your customer service representative. We had to go inside to complete the rental. We did show your employee the discrepancy, but it was a waste of time.

Jay Seaton 
Rating:
5.0

Customer did not leave a comment.

Michael Pratt 
Rating:
4.0

Customer did not leave a comment.

Latisha Powell 
Rating:
5.0

It's good the way it is

George Ballew 
Rating:
4.0

Customer did not leave a comment.

Jonathan Knecht 
Rating:
5.0

Customer did not leave a comment.

Melissa Parham 
Rating:
5.0

Customer did not leave a comment.

Harold haines 
Rating:
5.0

Customer did not leave a comment.

Rancell Johnson 
Rating:
5.0

Customer did not leave a comment.

Joseph Coskey 
Rating:
5.0

Timely

CHARLES GIBSON 
Rating:
5.0

The only thing that bothered me was that it was supposed to be controlled and there were several months where it was in the 80’s

Alicia Cano  |  Overall Experience 
Rating:
5.0

NA

Nicholas Zetta 
Rating:
5.0

Customer did not leave a comment.

DANIEL CLARK 
Rating:
1.0

Customer did not leave a comment.

Briggette Flournoy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin Mayo 
Rating:
5.0

Customer did not leave a comment.

PAT FLYNT H E CANNON 
Rating:
5.0

Customer did not leave a comment.

PAT FLYNT H E CANNON 
Rating:
4.0

Customer did not leave a comment.

Dezmond Singleton 
Rating:
5.0

Jacobi was awesome, favorite location I’ve used in DFW by a mile

Rafael Kapell 
Rating:
5.0

This place is huge and has lots of options for rental requirements.

Manikandan Nadar 
Rating:
5.0

Very positive experience!

Garry Marshall 
Rating:
5.0

I love this location!

Holly Liedtke 
Rating:
5.0

Customer did not leave a comment.

Marshall Hayes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOE WOLFF 
Rating:
5.0

Friendly staff. Thank you!

Patience Nunoo 
Rating:
5.0

Staff is excellent!

DANIEL CLARK  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Warren Frederick  |  Overall Experience 
Rating:
1.0

Same as above comments. Uhaul as a company messed up. NOT the locations but need to rate as such to raise awareness to my multiple issues!

Jonathan Garcia 
Rating:
5.0

Customer did not leave a comment.

Abraham Zendejas 
Rating:
5.0

You are great just the way you are... Maybe a reward system for people that use you like the grocery stores...stickily selfish I understand, but when you are on a fixed income, every little bit helps.

Felix Tomasino 
Rating:
5.0

N/A

Tamara Bailey 
Rating:
5.0

Customer did not leave a comment.

Bob Janeway 
Rating:
5.0

Customer did not leave a comment.

Eric Meza-Medina 
Rating:
5.0

Keep up the great work!

DANIEL CLARK 
Rating:
5.0

I was originally sent to drop off at a neighborhood dealer but they don't handle car dolly and only do trucks. They were great and gave me great directions to the nearest large U-haul dealer. It did cause my mileage to go over standard rate.

Dennis Waddell 
Rating:
5.0

Customer did not leave a comment.

Amy mcniel  |  First Impressions 
Rating:
5.0

Staff is quick. Love going there.

Gabriel Pedraza 
Rating:
5.0

Everyone there was kind and helpful

Amy Mcniel 
Rating:
5.0

Customer did not leave a comment.

Abades Barroso 
Rating:
5.0

Customer did not leave a comment.

Carolina Baena Giraldo 
Rating:
5.0

Customer did not leave a comment.

Tomas Munoz 
Rating:
5.0

The staff and customer service was awesome. Even with me being a little late on the return.

Dina Scruggs 
Rating:
3.0

Don't reserve a truck with additional items anyplace but a UHaul location. I booked on the UHaul website for a truck AND appliance dolly to be picked up at a 3rd party business only to be told no dolly was available so I could get truck there and go elsewhere for the dolly, or cancel my reservation. A BIG headache that didn't matter to location. Bad business!

Coral Mabie 
Rating:
4.0

Customer did not leave a comment.

John Durland 
Rating:
5.0

Customer did not leave a comment.

barbra Vest 
Rating:
5.0

Customer did not leave a comment.

Bill Vest 
Rating:
5.0

Customer did not leave a comment.

Jobaidul Alam Boni 
Rating:
5.0

It is my favorite company. Very safe and reliable... Thanks to the staff

HAMID SAHRA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth Slajer 
Rating:
5.0

Customer did not leave a comment.

DYLAN KAIN 
Rating:
5.0

Customer did not leave a comment.

Leonel Ruiz 
Rating:
5.0

Customer did not leave a comment.

Scott Burroughs 
Rating:
5.0

Customer did not leave a comment.

Nici Harper  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terrell Foremar 
Rating:
5.0

Customer did not leave a comment.

James Harris 
Rating:
1.0

This is the second experience I’ve had at this location and they have been awful and so unprofessional each time. They do not care about customers! I reserved a trailer with the ramp last night on the app and picked it up this morning to pick up a motorcycle. When I picked it up, I told them I am picking up a motorcycle and wanted to verify there was a ramp on it. I was told yes. They hooked up the trailer for me and sent us on our way. We drove two hours to our destination to find out there was no ramp. It took us some time to get the motorcycle on the trailer safely and it was such a hassle because of the weight. Once we came to return the trailer I asked for a refund because of the trouble and dishonesty. I was refused a refund because we were able to use the trailer. This place is a joke!!!

Courtnie Tucker 
Rating:
5.0

Customer did not leave a comment.

Jeff High 
Rating:
5.0

Customer did not leave a comment.

Weston Pullen 
Rating:
5.0

Customer did not leave a comment.

Shelton Adams 
Rating:
5.0

Good

Mohammed Al 
Rating:
5.0

They where great

Ruth Lopez 
Rating:
5.0

The 20ft truck that I used felt like it had warped brake rotors when you used brakes at highway speed. The front end had a shimmy you could feel in the steering wheel. Really should be addressed.

John Buck 
Rating:
1.0

Customer did not leave a comment.

Hannah Robinson 
Rating:
5.0

Customer did not leave a comment.

Naphtali Drake  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michelle Wilson 
Rating:
5.0

Customer did not leave a comment.

Mohamed Amijee 
Rating:
5.0

This is my go-to location. The staff is always friendly and very helpful.

cheryl rose 
Rating:
5.0

Customer did not leave a comment.

armand lajesse 
Rating:
3.0

When we drove off in the truck heading back 200 miles away we did notice the vehicle wasn't sounding right. Roadside Assistance had to be dispatched. Make sure the equipment passes inspection for highway driving.

Dianne A SMITH 
Rating:
5.0

Great people work there

Harrel Burr 
Rating:
5.0

Customer did not leave a comment.

Manuel Arechiga 
Rating:
4.0

Customer did not leave a comment.

Chris Wallace  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MIKE OMOLLO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yalonda Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nici Harper  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AJENIQUA SADLER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Irma Lopez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

sonya jacksonhouse  |  Overall Experience 
Rating:
4.0

Unit was old and had holes in the wall

Shaunda Marshall  |  Online Move In 
Rating:
5.0

I had my storage unit for 5yearz. I never had a problem

Sandra Dennis  |  Overall Experience 
Rating:
5.0

The staff was EXCEPTIONALLY helpful...answered all questions and explained the follow up thoroughly. Thank you😊

Wanda Britt  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

bill crenshaw  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joann Anderson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jerry Lewis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Diane Taylor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Hughes  |  Overall Experience 
Rating:
4.0

I would have been nice to have a light in the unit itself. I had to bring a Lantern.

Bernadette Valentine  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

ANDRE WILLIAMS  |  First Impressions 
Rating:
1.0

You had access to both of my accounts and were set up for autopay- you regularly “could not run” My card at the due date and charged me late fees, on something you didn’t do. You. Essentially stole from me. Your location is corrupt.

virginia mendiola  |  Overall Experience 
Rating:
5.0

The staff at this facility is always friendly and helpful. I've used this facility twice now and have always had a good experience. I would definitely recommend!

Sarah Mcclain  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aneika Carroll  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric Wright  |  Online Move In 
Rating:
3.0

Its just entirely to hot and has alot of roaches but the staff is wonderful

Sasha Buchanan  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Viola Slone  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin Newton  |  Overall Experience 
Rating:
5.0

Great staff. It's easy to give 5 stars when everything goes as planned, but the staff at U-Haul Moving & Storage Of Arlington do an exceptional job of providing great service even when unforeseen problems arise; when the unexpected happens, staff here turn it around quickly and with a smile!

Susan Komanetsky  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Regina Craten  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

denise gonzalez  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ebun elujoba  |  Overall Experience 
Rating:
5.0

Great customer service

grace daniels  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jannett Atchisons  |  Overall Experience 
Rating:
2.0

I wish I had chosen a different facility. It’s not climate controlled, the building itself looks sketchy. No ceiling just insulation, & there was a huge spider in there waiting on me & bee attack me.

Meka Green  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marcus Kidd  |  First Impressions 
Rating:
5.0

Facility was clean and well lit. Positive rental experience.

phyllis Nelson  |  Overall Experience 
Rating:
5.0

Great service. Very pleased with this facility and their staff.

Rosa Dominguez  |  Overall Experience 
Rating:
3.0

I was informed when renting during check in that I could add the U-Haul insurance by phone and via e-mail offer. I however was told at the location that they do not do insurance on units in the outside storage area and made me sign a waiver if I wished to use the space already reserved. I also was informed that my access was not 24 hours since the access gate was and has been broken waiting on a motherboard. So I was shocked to see a tow truck use the gate while I was off loading my trailer. When I mentioned it to the worker in the front he said it is intermittent. Both of these items should have been made clear prior to me reserving the space.

Gabriel Mason  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Viola Slone  |  Online Move In 
Rating:
5.0

Koby is amazing and extremely helpful

Robyn Ronningen  |  First Impressions 
Rating:
5.0

Fare prices, clean and friendly . Would get a storage and a uhaul from them again

Tami Szlanfucht  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jannett Atchisons  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Regina Craten  |  First Impressions 
Rating:
5.0

Enjoyed dealing with this location. Very organized and helpful.

ERIN WHITMORE  |  First Impressions 
Rating:
5.0

The only reason I wouldn't recommend this location to a friend is because it needs to be updated the is no roof to the storage rooms in the facility you can see the insulation which rubs off onto products put inside if you have to use the full space of the room which I did.

TSHEA CISSE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HELEN TAYLOR  |  Overall Experience 
Rating:
5.0

The person who assisted me was polite and very helpful. He showed me the units and answered all my questions.

monica brown  |  First Impressions 
Rating:
5.0

All staff were friendly and accomodating...

William Hughes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

james cornelius  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bernadette Valentine  |  First Impressions 
Rating:
5.0

Uhaul Storage in Arlington off of division is the best

Laura Mitchell  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Valerie McIntyre  |  Overall Experience 
Rating:
5.0

Excellent customer service and ability to assist the customer per their situation.

FELICIA HENLEY  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Thomas Johnson  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jessica Hill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Ritz  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

kenyata thomas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronasha Wilson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAWN MASER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kenyata thomas  |  First Impressions 
Rating:
2.0

Poor Service

Chancey Anderson  |  Overall Experience 
Rating:
5.0

Renting experience was great. I used the facilities until I finished moving then closed my account when the unit was no longer needed. Every part of the process was quick and trouble free.

Paul Laraway  |  Overall Experience 
Rating:
5.0

Thanks🤩

Tanisha Engram  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RUBY WOOLRIDGE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yalonda Davis  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Susan Swindell  |  Overall Experience 
Rating:
3.0

Y'all call and send emails too much and the manager whoever he was thought I was out the store when he tried to talk smack but I wasn't

carleda hayes   |  Overall Experience 
Rating:
5.0

It was clean and very friendly

JAMES HOOPER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mansfield Purifoy  |  Overall Experience 
Rating:
4.0

I got my storage unit for free which was great...an I turned it in on time an paid the insurance wit cash but they still took $12 off my card for some reason an I don't understand why...overall it was great

Natasha Gordon  |  First Impressions 
Rating:
4.0

Always a great choice.

Otis Davis  |  First Impressions 
Rating:
2.0

The restroom was extremely nasty and trashy , the storage unit itself was super inconvenient with stairs instead of utility elevator if there’s gonna be multiple floors and there’s several lower priced storages around the area

ALEXANDER GEORGE  |  First Impressions 
Rating:
5.0

I will come back again!!!!!

Brenda Burkley  |  Overall Experience 
Rating:
5.0

Im so Happy I'm downstairs in a storage,I'm so happy ..

Precious Hicks  |  First Impressions 
Rating:
5.0

Nice storage facilities

sharon pierce  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jose Ponce  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lovo Graves  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Isabel Quintana  |  Overall Experience 
Rating:
5.0

Great group of people. Arron has done a great job of managing and training his people.

William Martin  |  Overall Experience 
Rating:
5.0

The only issue I had was getting through to the actual office during their hours but the staff was very friendly, professional and efficient. They work diligently to always be helpful and get things done. I would definitely recommend this facility because of the staff

Penny Lewicki  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL BRISON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

PATRICE johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jcee Smith  |  Overall Experience 
Rating:
3.0

I wish you have more storages on the ground level

Erica Taylor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chasity Moore  |  Overall Experience 
Rating:
1.0

Aaron L. Crooker is very rude to his customers and yells and turns red he was acting so rude and talking very unprofessional to me. I paid my rent in full and decided to move across country 2 days later went back and moved out and gave Aaron final notice before I moved out and he yelled at me in front of staff and was very red and rude is temper was not needed I moved everything in with no help and moved everything out with no help. I don’t wanna deal this that guy no more so I won’t be sending no more customers yall way.

Renee Mann  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mario Conley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donnitha Brown  |  Overall Experience 
Rating:
5.0

Thank you guys for everything

demontrae bellow  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lerin James  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Abdou Camara  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LeeAnn Dries  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Nicole Harris  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Angela Patterson-Blair  |  First Impressions 
Rating:
5.0

There’s Aaron & maybe 3 other workers who has been at this location since the day I began business there & are always very friendly & experienced…especially the lady. From the look of things, they ALL love their job

Joyce Crawley  |  Overall Experience 
Rating:
5.0

Es un lugar muy seguro, muy complacida con sus servicios. Gracias

Gladis Lazo  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

sydney owens  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

dianelys gonzales  |  Overall Experience 
Rating:
4.0

The storage building was warm & bathrooms were a hot, water was warm. For movers we need cooler place to over heat & cool water to prevent over heat. This only issue I found not well

Melissa Hanson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Braydon Watson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mahaisha Sankoh  |  First Impressions 
Rating:
5.0

The process for Uhaul was very quick and easy and Customer Service on Sunday and Monday were very hospitable and helpful. The ttuck was driveable, clean, and a nice odor. The entire Customer Servuce process was Grand. I'd definitely refer my friends and others.

Sharon Swann  |  First Impressions 
Rating:
5.0

The staff were extra friendly, though they did make in error they fixed it straight away, they went the extra mile.

Maritza Dominguez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LASHANDA BAKER  |  Overall Experience 
Rating:
5.0

Only con to this facility is no elevator for second floor and no ventilation in building. The staff at this facility is amazing and very helpful. They make sure the customer is happy and satisfied before leaving.

Penny Lewicki  |  First Impressions 
Rating:
5.0

Ms anise is awesome

Waquita Jackson  |  Overall Experience 
Rating:
2.0

The manager is beyond rude and tried to threaten me.

Bonnie Nejmanowski  |  Overall Experience 
Rating:
5.0

Secure, friendly staff, very responsive when information was requested.

robert hall  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

mary uwadinachi  |  Overall Experience 
Rating:
4.0

Staff was extremely nice.

Valerie McIntyre  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Barbra Phillips  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marcel Rodriguez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anit Conde  |  Overall Experience 
Rating:
5.0

Really need to fix the remote control access because the remote control works when it wants to

Mark Hamilton  |  Overall Experience 
Rating:
5.0

Sweetest, fun, most helpful staff!!!

Alexandra Saucedo  |  Overall Experience 
Rating:
5.0

I have used U-Haul for many years, and the Customer service has always been outstanding. However, on my last visit to this location, I was very impressed with the help that Mr Aaron provided by going the extra mile and accommodating my specific needs. He took the time to find the right storage room and rate that's workable for me, and showed me how to secure it and access it properly. It was fast and truly hassle free customer service. Thank you Mr Aaron!

Adam Noureddine  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary Laakso  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

chance harenza  |  Overall Experience 
Rating:
5.0

Great staff, very conveniently located, fair price.

Charles Allen  |  Overall Experience 
Rating:
5.0

We scheduled 2 movers, rented at truck, all out of town. All went smoothly. Our belongings all special care of Would highly recommend both movers. The whole process went smoothly I'd give it a 10

Tammy Smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hilario Martinez  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Jcee Smith  |  First Impressions 
Rating:
4.0

Staff was friendly and helpful

Derrell Patton  |  First Impressions 
Rating:
5.0

I love this place you all are the best thanks again

Micheal Maloy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Erie Price  |  Overall Experience 
Rating:
3.0

My card did not work and I couldn’t put my items in causing me to have to rent my truck an additional day which meant the movers/helpers I had the previous day were not available the next day.

Marquita Atchison  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lois Narri  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Loviann Porche  |  Overall Experience 
Rating:
1.0

Pacifically asked for unit on the outside and I did not get that they gave me a unit inside and it was too small so I had to get in contact with another U-Haul company that took over our to find me a larger space are very dissatisfied with the person who took my call and didn't get it right thank you

Daphane Dorsey  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

SAMUEL MOSELEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Vitatoe  |  Overall Experience 
Rating:
5.0

Good

Victor Cruz  |  Overall Experience 
Rating:
5.0

Great place, kind employees. Thank you for all of your help!

Ricky Kinney  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lanelle Edmonds  |  Overall Experience 
Rating:
5.0

All the staff was wonderful and very friendly. Great communication and very helpful.

LaTaira Marable  |  First Impressions 
Rating:
1.0

The unit itself at ( 2315 W Division Arlington, TX 76012) no complaints however the building advertised climate controlled at around 60 degrees Fahrenheit yet the thermometer where the sign and the thermometer are read 97 degrees Fahrenheit. I went to the office but it was after hours on Sunday so only the unit was accessible. I called a few days later to make sure they were aware of this issue and the front office worker became extremely defensive saying I could move out when all I was doing was ensuring they knew about it . I asked when it would be fixed he pretty much said never . Therefore I asked if us customers would receive some type of credit or discount until the issue was corrected he was very rude and said no because the plans to control the temperature haven’t been approved and to just move my things out after I already told him I didn’t want to . I think it’s because the insulation in the building is rotted hot and falling down into peoples units … I have photos / receipts to support my claims . Please contact me if you would like to follow up on my review. Best regards ,

Ty Shona Brown  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Alvarez Llopis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gabrielle White  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris Martin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

carson beebe  |  First Impressions 
Rating:
5.0

What a great group of people and soooooo helpful !!! Aaron and the other staff went above and beyond! I have been using U-Haul to rent vehicles and store extra stuff (or for households in transition) for over 20 years and have never been disappointed. This was no exception, and was actually the best experience I have had with a U-Haul location so far.....I would recommend them without hesitation!!

lisa eubanks   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Holly Page  |  First Impressions 
Rating:
4.0

The actual location was fine and everyone was knowledgeable and friendly but the customer service rep over the phone when I booked it misinformed me about the init that I was renting but the location set me up with what I needed

Staci Coronati  |  First Impressions 
Rating:
5.0

Employees at this location are very attentive. ALL OF THEM ARE GREAT

Ahlmario Crowder  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Chamberlain  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jadai Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tanius Nunsant   |  First Impressions 
Rating:
5.0

Worked great, easy access, very convenient

krista Hayes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARY BRYANT  |  Overall Experience 
Rating:
5.0

Appreciate the employees that h we lord with check in

Anthony Browning   |  First Impressions 
Rating:
5.0

What a great staff!! Very helpful, knowledgeable and friendly!! They got me set up and shown to my unit in about 10 minutes....couldn't be happier!

lisa eubanks   |  First Impressions 
Rating:
1.0

I had a horrible experience with Uhaul in Arlington TX I had my brand new camper parked there, and somehow someone snuck a camper into the gated area where the larger vehicles and campers are parked and they managed to smash into my camper tried covering the damage to mine and repaired the damage to their camper. Uhaul never removed the trespassing camper from the lot and I had to file a police report that did get me the help I needed to charge the other person with the damages and I had to file a claim to get my camper repaired at a cost on $10,000 in damage and it won't be available until after summer 2022. Uhaul did nothing to help me...

Andrew Tull  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacob Barnette  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARY BRYANT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WILLIE BROWN  |  First Impressions 
Rating:
5.0

Anesia has been very helpful every time I have been in your facility. All the staff I have met have been friendly, courteous, cheerful and helpful. My thanks to everyone.

Vivian McClenan  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Leroy Ducksworth  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy Jurges  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Vivian McClenan  |  First Impressions 
Rating:
5.0

Easy and convenient

DONALD ABBOTT DUKE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrick Gill  |  Overall Experience 
Rating:
5.0

Nice place

Mark Chamberlain  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amy Richards  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRIAN NASH   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

horace simons  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Davis  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

alisa ray  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jared boteler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Walker  |  First Impressions 
Rating:
5.0

They were soooo nice and helpful

Tiffany Cluckey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brian Butcher  |  Overall Experience 
Rating:
5.0

This location gave me great service.All the staff are friendly and professional.The manager worked hard for me to get what I wanted.Much appreciated and I would recommend this location to everyone.

John Jure  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LISA BELTRAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SUSAN SIBLEY  |  Overall Experience 
Rating:
5.0

Very nice staff and I appreciate you making me feel like I’m apart of the family, thanks! If I should ever need a storage again in the future uhaul in Arlington Texas will be my choice! Thanks again for everything

Barbara Freeney  |  Overall Experience 
Rating:
5.0

Thank you for your services and great courtesy!!

Tashame Ali-Hatten  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cortney Chambers  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ALEXIS CORNELIUS  |  Overall Experience 
Rating:
4.0

Overall great experience with employees, willing to always help and answer questions when needed.

PRISCILLA MARTINEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LeeAnn Dries  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TRELLESHEA TARLETON  |  Overall Experience 
Rating:
5.0

thank you

Daniel Nelson  |  Overall Experience 
Rating:
5.0

My quest for an easily accessible, short term storage unit was resolved by the U-Haul representatives. Their quick response with availability notification was essential to begin my project. My thanks to this well-run team!

Lisa Nolan  |  Overall Experience 
Rating:
4.0

The facility was well lit, but my unit was very dark. That made it a little tough to search in boxes Staff was courteous and facility was clean.

Kathleen Myers  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DONALD HURD  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Lakeishia Butler  |  First Impressions 
Rating:
3.0

I wish the inside of the storage had a light

Courtney Bell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DIANE HARRIS  |  Overall Experience 
Rating:
5.0

The staff were always very helpful and professional.

sherri mata  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shannon Patrick  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alvin Wright  |  First Impressions 
Rating:
5.0

The office was always pleasant and understanding. There customer service was exceptional and they understood life happens. They waived a late fee more than once and that meant they listened, not just the fact you were late and there were no exceptions. THANK YOU TO THE LOVELY LADY AT THE DIVISION LOCATION!!! THE WAY YOU TREAT YOU CUSTOMER IS THE ABSOLUTE BEST!!

Dannella Duncan  |  Overall Experience 
Rating:
5.0

I truly appreciate the services and will use it again!

Tashame Ali-Hatten  |  First Impressions 
Rating:
5.0

The ABSOLUTE BEST customer service ♥️♥️ Wouldn’t go anywhere else for these type of needs in life. From the two young men who greeted me, the manager who did some special stuff for me, they rocked! They went above and beyond. If I were to run a business, this is the type of customer service I would want and expect. EXCELLENT place to do business from customer services, easy access to storage, rented a truck also on this day, one stop shop!

Raschelle Richey  |  First Impressions 
Rating:
4.0

Aaron has been very helpful and his female assistant with the New Orleans accent is awesome. The entire staff is really good.

Tracy Johnson  |  Overall Experience 
Rating:
5.0

We arrived hot, tired, and hungry, there was an issue with the storage unit availability for the 3rd time, using the corporate reservation system-allowing us to reserve large units that were not even at the location, but the local staff worked very hard to resolve. I cannot remember the young lady's name, but she was empathetic to our situation as she had recently moved from Louisiana to Texas. Because of her customer service and kindness, we felt this ended in a positive experience. Nice to see nowadays, all of the staff were very helpful. We would like to thank everyone at 2315 Division Rd, Arlington Texas, that helped us. A great way to start our new home in Texas.5 Star customer service. Thanks again!

Regi Adams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dashia Reese  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steven Luck  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hector Reyes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sollymary Vazquez Nunez  |  Overall Experience 
Rating:
5.0

Stuff was in storage for a little over 9 months. Items still in good condition. General manager worked with me with payment flexibility.

kiara clewis  |  Overall Experience 
Rating:
5.0

Customer service at this location were amazing

ALEXIS CORNELIUS  |  First Impressions 
Rating:
5.0

Very friendly and helpful staff. Place was clean. No issues at all.

Jennie Conyers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashley Moore  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adolph Herrara  |  First Impressions 
Rating:
5.0

The staff was so prompt and courteous and ready to help they dropped everything to me sure I was taken care of. Highy recommended!!

Lori Torres  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessica Caldwell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aaron Koli  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Francine Samson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

MARDETTE FENNIX  |  First Impressions 
Rating:
4.0

Many issues the uhaul units were not available our outdoor trailer parking was not available when we arrived but the staff worked hard to help us out-corporate uhaul needs to communicate with the individual dealers to guarantee reservations not wait til someone arrives with all of their belongings.

Regi Adams  |  First Impressions 
Rating:
5.0

100% fine

JOE FERNANDEZ  |  First Impressions 
Rating:
5.0

Online setup smooth. Manager at facility, Aaron Crooker, very helpful, friendly, took time to explain accessing with code and giving direction to unit. Great customer service experience.

Gloria Hardin  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

TRELLESHEA TARLETON  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tim Berry  |  Overall Experience 
Rating:
5.0

Thank you guys for your service it was great I will recommend your guys and if I ever need to store some things I know where to go. Thank you!

Melissa Quintanilla  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JESSIE PHILLIPS  |  Overall Experience 
Rating:
5.0

The lady that took care of finalizing my reservation at your facility was one of the best I’ve ever had. She was excellent. Aaron Walker

Aaron Walker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nakiesha Cleary  |  Overall Experience 
Rating:
4.0

There was a lot of dirt, dust, and debris falling through the cracks of the ceiling and onto my stuff. We had signs of some water too, damage to come boxes and stains on some furniture.

Albert Carrick  |  Overall Experience 
Rating:
3.0

Only thing need more staff at counter…. Also more equipment to move things out and in …

latoya sterns  |  Overall Experience 
Rating:
5.0

Thank you

Neal Barnes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

gary spencer  |  Overall Experience 
Rating:
2.0

My Move out experience bad . due to One person who does not know their job

Jonathan Shesler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

destiny gabriel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CARLOS CUNNINGHAM  |  Overall Experience 
Rating:
4.0

Clean place especially storage area.

RYAN MAYO  |  Overall Experience 
Rating:
5.0

Was looking for boat storage. Uhaul was the only place in town with a space and a great price. Worth the price and great location.

Michael Haynes  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ray Thornton  |  Overall Experience 
Rating:
5.0

My vehicle was safe. Will use again.

Nekesha Akinteye  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Rachel Harkless  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jonathan Mohler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THERESA JOHNSON  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Pat Connolly  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

TIFFANY SMITH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAMES OWENS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Francisco Zamarripa  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Moretsky  |  Overall Experience 
Rating:
5.0

I used this facility to store some household goods while selling my house, to move those items to storage and to rent trucks one way for a long distance move. All of the staff were very friendly, patient with my numerous questions and schedule changes. Thanks to all of the staff for helping me in this stressful time.

Leonardo Caceres  |  Overall Experience 
Rating:
5.0

My truck rental in Illinois was not the greatest. However, when I got to Arlington the level of service was outstanding!! Right down to offering us water while we unloaded the truck!!

Daron Montgomery  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Susan Swindell  |  First Impressions 
Rating:
5.0

Nice facility, friendly/knowledgable staff and excellent equipment. 100% satisfied with my experience - A+ all the way.

gary spencer  |  First Impressions 
Rating:
1.0

customer service lied about what unit was available, did not received climate control. The unit she gave was 30 miles where I lived, because she said they was the only ones that had climate control unit the size I needed. that was not true. We passed up many other company that had climate units. I am very upset and will not suggest U-haul to anyone.

Domus Gambrell  |  First Impressions 
Rating:
3.0

Dirty, super unfriendly staff, the bathroom door was always locked when I went to my unit, horrible parking, very expensive for a small unit that doesn’t even have lights inside. Super friendly manager though, his employees should take lessons in customer service from him. It’s okay to smile and make small tak when people are about to unload their entire life into your facility.

Kimberly Lundberg  |  Overall Experience 
Rating:
5.0

Se ve muy bien todo el lugar

Gladis Lazo  |  First Impressions 
Rating:
5.0

I think y’all could stay on top more if someone pays a unit was locked out u should automatically go remove the lock after acceptance of payment

angela hendrix  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sollymary Vazquez Nunez  |  First Impressions 
Rating:
5.0

I can't say enough about this location. Everyone there was fantastic... The young woman who works the front, the Manager and all employees that I encountered were over the top helpful and welcoming. I've had a unit there for 4 years, I've rented a few trucks there and this staff is THE BEST! With out a doubt, I will continue to use Uhaul.

preston mckinney  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KATELYNN GARZA  |  Overall Experience 
Rating:
3.0

I moved out March 30th yall input the wrong date also I let yall know way ahead of time

quishonda brown  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

REBA BATEMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

katherine moreno  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dannella Duncan  |  First Impressions 
Rating:
4.0

When I first arrived to rent storage, they had me up the stairs in two different units. I was unhappy with that and asked for a new arrangement. They then got me a single unit on the ground floor. I was grateful for the change, though I didn't show it properly due to my frustrated annoyance at the time. I am pleased with the office's grace with a tired and grumpy customer. Thank you so much for the years I've stored my possessions with you. And thank you for not judging me after your first impression.

Donna Skousen  |  Overall Experience 
Rating:
5.0

The staff who helped me the black female was awesome and so professional.

Lydia Jamina  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Luke  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KATELYNN GARZA  |  First Impressions 
Rating:
5.0

always helpful.

DEBORAH KLEIST  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Luke  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Russell Reddic  |  Overall Experience 
Rating:
5.0

No hassle or fuss. They accomdated to any changes I had and made. I would use this facility again

GRISEL DELGADO  |  Overall Experience 
Rating:
5.0

Aaron Crooker is an exemplary professional and couldn't have been more helpful! Excellent customer service.

Tim Berry  |  First Impressions 
Rating:
5.0

Everything was clean and secure with easy access. Staff was very helpful with questions.

Jeff Roser  |  Overall Experience 
Rating:
5.0

Wonderful customer service! Clean. Organized. Friendly and very helpful staff!

Daniel / Christine Fernandez  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

GRISEL DELGADO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cynthia Mayfield  |  First Impressions 
Rating:
5.0

thank you

Daniel Nelson  |  First Impressions 
Rating:
1.0

That place is disgusting and they should be ashamed to even rent that out. Just tear down the whole storage and start over, include the staff.

Alexis Parks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DOUG REXINGER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DOUG REXINGER  |  First Impressions 
Rating:
2.0

The 1st month being free is so appealing but boy if you need a 2nd month the prices are outrageous. Paid for 24hour access but yet my unit was behind the locked gate and couldn’t access it after hours. Eventually I did get a clicker to open the gate but it was after I needed it. I attempted to move out of my unit multiple times but could not get anyone to answer the phone. Finally went up there again and got it handled. Love the moving trucks but do not like the storage experience I had.

Brittany Boneta  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary Boeseman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa Williams  |  Online Move In 
Rating:
1.0

Had RV in storage for three months. Someone cut off catalytic converter. Advised management of theft and reaction was “that’s too bad.” No attempt was made to investigate matter, review security tapes, etc. Moved RV to more secure facility.

Adrian Murray  |  Overall Experience 
Rating:
5.0

Aaron and his team were wonderful! The process was quick and easy with no issues! We were in and out within a few mins.

Bobadilla Linda Vongphakdy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephen Martin  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ambyr Farrow  |  Overall Experience 
Rating:
5.0

Aaron was friendly and helpful and very easy to work with and facility was exceptionally clean!

Gina Floyd  |  Overall Experience 
Rating:
2.0

DO NOT LEAVE YOUR ITEM HERE

ROSHANDA ARCHIE  |  Overall Experience 
Rating:
3.0

Not too fond of the prices.

Latosha Crosby  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHEREKA JOHNSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LACHANDRA MITCHELL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Evelyn Reyes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Emily Boyd  |  Overall Experience 
Rating:
5.0

Overall I'm satisfied with everything except with what I paid for the truck rental. I think $130 was a bit much for a rental for a couple of hours. I know I won't be renting a truck if I have to move again. I can imagine how much it would come out to if out go to another State.

Guadalupe Garcia  |  Overall Experience 
Rating:
5.0

storage facility was kept clean. moving carts were always available. Kept my items in storage for one year and never had a single issue. I would definitely store my items there again.

Salvador Portillo  |  Overall Experience 
Rating:
5.0

Fast and convenient

Franclean Talah  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bobbie Thomas  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

david middleton  |  Overall Experience 
Rating:
3.0

My only complaint is the location doesn’t have an elevator or anything to help with moving up steps.

Latosha Crosby  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

amber WILKES  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cecilia Grande  |  First Impressions 
Rating:
5.0

I feel I can trust leaving my vehicle safe at the uhaul place. thanks for being so cortious to me and taking hood care of my vehicle.

Heriberto Burgos  |  First Impressions 
Rating:
1.0

Please call me 580-647-3888

Valerie Morris  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

FRANK MURPHY  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

kevin harris  |  First Impressions 
Rating:
3.0

Arron was very helpful and professional.

Shawn Kennedy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sophia Allen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Hawkins  |  Overall Experience 
Rating:
1.0

This store manager was rude and unprofessional. He was rude and insensitive concerning our storage.

Ariel Hickman  |  Overall Experience 
Rating:
5.0

Sales person was friendly and helpful

Stephen Martin  |  First Impressions 
Rating:
3.0

The lady at the counter was condescending.

Margrita Oneal  |  Overall Experience 
Rating:
5.0

a

James Wooley  |  Overall Experience 
Rating:
5.0

Friendly and helpful staff. Great service!!!

Jose Benitez  |  First Impressions 
Rating:
5.0

Amazing staff

latoya tatum  |  Overall Experience 
Rating:
5.0

Aaron was great. He was very professional & courteous. He made my move in easy.

Shawn Kennedy  |  First Impressions 
Rating:
4.0

Great service

Michael Cress  |  Overall Experience 
Rating:
5.0

Great facility and staff!

Craig Wessels  |  Overall Experience 
Rating:
5.0

we intended to only use the free month after our rental but felt secure and confident to leave our belonging in their care for as long as we needed. Thank you to the U-Haul Division street staff!

candy kohrman  |  Overall Experience 
Rating:
3.0

No comment

nancy hudepohl  |  Overall Experience 
Rating:
4.0

Easy to do business with!

billy witherspoon  |  Overall Experience 
Rating:
3.0

I could never get anyone to ever answer the phone on several occasions when I had Questions. I had to physically go to facility to get things done. Very frustrating.

brenda stonestreet  |  Overall Experience 
Rating:
5.0

Good job

Michael Walker  |  Overall Experience 
Rating:
1.0

This facility has a Mgr that speaks down to his customers. Bad attitude & general doesnt care about customers. I never moved my stuff in due to his attitude. never used the unit so I need a refund.

LINDA MANESS  |  Overall Experience 
Rating:
4.0

Good customer service

Michelle Alford  |  First Impressions 
Rating:
5.0

Great service by the staff

sherri mata  |  First Impressions 
Rating:
4.0

A

Angel Pendleton  |  Overall Experience 
Rating:
1.0

Unorganized, rude customer service, and horribly managed

danzel oliver  |  Overall Experience 
Rating:
5.0

The manager there Aaron is extremely helpful in everyway possible, not only does he greet the customers he also assist in anyway he can, very friendly and hard working I've never seen him sitting.

shirley wood  |  Overall Experience 
Rating:
5.0

I enjoyed the U-Haul so much and just love the people but somebody who used their cell phone while waiting that isn’t business at all , hope y’all understand what I mean . Enjoy with your business !

walter sinclair  |  Overall Experience 
Rating:
5.0

It was the perfect experience for what I had to do. Moving is hard but these guys made it as easy as posssible.

GREGORY PETTY  |  Overall Experience 
Rating:
5.0

Very friendly and helpful. The best service I ever had.

Ninette Flannigan  |  First Impressions 
Rating:
2.0

The young lady had a ugly attitude

jacqueline mallard  |  First Impressions 
Rating:
5.0

Great customer service

Shiela Talley  |  First Impressions 
Rating:
5.0

Everything good

crystal perez  |  Overall Experience 
Rating:
2.0

I found hypodermic needles around my storage unit when I was moving out. Place also looks run down compared to when I moved in.

LIAM FLAVIN  |  Overall Experience 
Rating:
1.0

Rented storage unit. Told had to buy lock. Storage unit unavailable due to prev cust lock. Returned lock. No credit for lock on stmt. Dumb. Waste of my time

Pete Holmes  |  Overall Experience 
Rating:
5.0

They were very helpful. The people are very professional.

Leah Rudicel  |  First Impressions 
Rating:
5.0

Everyone was very friendly and helpful. Building was always clean and well maintained.

Lesa Bassham  |  Overall Experience 
Rating:
5.0

I have had to leave my things in storage for a very long time. The facility and personnel at the 2315 W Division St location have always been top notch.

NANCY PARSONS  |  Overall Experience 
Rating:
4.0

Everybody was ok they lock me out of my storage room couldn't get in to put my things in storage I had to wait until the next day thank you

Ann F Newman  |  First Impressions 
Rating:
4.0

GOOD JOB

Nedra Beck  |  First Impressions 
Rating:
4.0

Never had a complaint. Happy from start to end of stay.

LEON WILLIAMS  |  Overall Experience 
Rating:
4.0

Very professional ,knowledgeable about company information

LAFAYETTE DANCER  |  First Impressions 
Rating:
5.0

Awesome place

Shannon Lauderbaugh  |  First Impressions 
Rating:
5.0

The manager and associate on duty were more than helpful and very friendly. They exceeded all expectations. I appreciated all of their help!

CRYSTAL THOMAS  |  First Impressions 
Rating:
4.0

Good service and friendly.

mohammad khan  |  First Impressions 
Rating:
2.0

I had the chocks under all four wheels of my boat taken and when we told the office they did not seem to care.

al Butler  |  Overall Experience 
Rating:
1.0

Manager was rude. Demanded I move out within 2 hours and refused to refund my rent Claiming broke some unspecified rule about accessing my space at ight although I was paying extra for 24/7 access.

Randy Hall  |  Overall Experience 
Rating:
5.0

The ladies there were helpfyl and knowledgeable

zina lewis  |  First Impressions 
Rating:
4.0

Good

elliott green  |  First Impressions 
Rating:
4.0

The employees were very helpful and polite! Great customer care.

maritza fortanelli  |  Overall Experience 
Rating:
1.0

Long story

Teresa Wiggins  |  Overall Experience 
Rating:
5.0

Receptionist here is professional and helpful

Luan Nguyen  |  First Impressions 
Rating:
4.0

Staff was really great , I had a liking problem and immediately they repair and gave me a refund , I really recommend that place

maria sanchez  |  Overall Experience 
Rating:
5.0

always find the staff excellent and above average in their willingness to get your needs solved and in a manner that gets your attention to detail

phil wiley  |  Overall Experience 
Rating:
5.0

P

al Butler  |  First Impressions 
Rating:
5.0

Great experience. Good customer service.

jacquelyn golden  |  Overall Experience 
Rating:
4.0

Was disappointed that some entrances to the facility were removed

paul algee  |  Overall Experience 
Rating:
5.0

Great customer service!

STELLA ROMERO  |  Overall Experience 
Rating:
1.0

The unit we reserved on Monday wasn’t available on Friday. Manager was unable to provide us with what we needed, unless we agreed to spend more money.

Nathan Burum  |  Reservation 
Rating:
5.0

the team members assisted in a great manner, made the experience easier than thought. Thank you uhaul

Joseph Thomas  |  Reservation 
Rating:
5.0

Jeri, at the Arlington location was just so wonderful. I have not seen her for months and when I stop in to say hello she called me by my name. I thought that was great she remembered my name.

carey mcdonald  |  Overall Experience 
Rating:
5.0

The staff was very professional and courteous. I would recommended their service to friends.

carolyn thomas cain  |  Overall Experience 
Rating:
5.0

Looking forward to a long and mutually-benificial relationship. Very excited that we can store our motor home here without worrying about its safety.

Rich Stevens  |  Overall Experience 
Rating:
5.0

Your facility was not only clean, and well maintained, it was SUPER CLEAN and WELL MAINTAINED! Staff was great, and I would recommend you folks to anyone. Best to all.

Jack Garbo  |  Overall Experience 
Rating:
4.0

They were always very busty. Couldn’t get them on the phone over 5calls. Only real issue is I stored sensitive items in climate control. When by one day to add an item and the climate was broke.

Steven Stephens  |  Overall Experience 
Rating:
5.0

Great place for your moving and storage needs in the Arlington, TX area!

Donald Smith  |  Overall Experience 
Rating:
5.0

Thanks for a friendly service.

Laureano Alvarez  |  Overall Experience 
Rating:
1.0

I was paying for a climate control unit and for at least 2 months it was over 100 degrees in there but I was still changed the full price.

kathryn Moore  |  Overall Experience 
Rating:
5.0

The manager Jeri Butler was very professional and courteous.

Scott Barker  |  Overall Experience 
Rating:
5.0

We weren't sure if we were going to store our motor coach here on a long-term basis, but after the incredible customer service we received from the staff here, this will be our permanent storage spot

Rich Stevens  |  Reservation 
Rating:
2.0

No area for trash. Had to take trash with me. Wanted to donate clothes, but was told I could not leave them without paying another month rent. Very unfriendly lady spoke harsh as she left the facility

BILLY CROSS  |  Overall Experience 
Rating:
4.0

Very helpful!

Barbra Phillips  |  Overall Experience 
Rating:
5.0

Knowing storage was inside was even more comfortable & convenient.

Benjamin Ramos  |  Overall Experience 
Rating:
5.0

Jerri, and her crew are all friendly, and efficient. I was treated very well by all the employees.

jim cheevers  |  Overall Experience 
Rating:
5.0

The manager, Jeri, was extremely helpful throughout the whole process. I have used this facility for 3 years, and Jeri has always been cheerful, dilligent, and respectful during all of my visits.

GUY WOODWORTH  |  Overall Experience 
No reviews have been submitted for this location.

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