Customer Reviews for U-Haul Moving & Storage at Pheasant Lane Mall

7,969 reviews

286 Daniel Webster Hwy   Nashua, NH 03060
(Next to Pheasant Lane Mall)

(603) 888-5371

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(603) 888-5371

286 Daniel Webster Hwy
Nashua, NH 03060
(Next to Pheasant Lane Mall)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

DANIELE SHEA 
Rating:
4.0

Customer did not leave a comment.

Harini Kumar 
Rating:
5.0

Customer did not leave a comment.

John Creedon 
Rating:
5.0

Showroom exceptionally clean n well organized. Staff polite n courteous. Hitch was installed right on time. They even covered driver seat for protection. Highly recommend this location.

Tom Hession 
Rating:
5.0

Quick and friendly service

Tom Liubakka 
Rating:
5.0

Thanks for looking at my truck and installation of the hitch.

James Blevims 
Rating:
5.0

Customer did not leave a comment.

Richard Brown 
Rating:
5.0

Customer did not leave a comment.

Philip Macpherson 
Rating:
5.0

The female that assisted us was very efficient, knew what she was doing, and got us processed fast. It was an excellent experience. I enjoyed her commentary as well. Thank you!

Maura Blalock 
Rating:
5.0

Customer did not leave a comment.

John Seale 
Rating:
5.0

Customer did not leave a comment.

Bill Schongar 
Rating:
5.0

Customer did not leave a comment.

ted martland 
Rating:
5.0

The staff at the south Nashua location are always very helpful and kind.

Lisa Balch 
Rating:
5.0

Customer did not leave a comment.

Paul Costa 
Rating:
5.0

Every easy to get a truck, every helpful employees. Over all a very good experience

Sergio Almeida 
Rating:
5.0

The client experience at the location was great. I had rented a trailer that would not work but was my error. The associate was very help in finding me an alternate one that was readily available at a nearby location and assisted with reserving it for me. The different trailer worked perfectly and was able to get a timely move done. Great experience.

Brett Prince 
Rating:
4.0

Customer did not leave a comment.

Nico Esterhuyse 
Rating:
5.0

Great experience!

Cody Caskey 
Rating:
5.0

The staff was friendly and knowledgeful. Answered all of my questions and explained the process as they went so I knew what was happening. U haul has put on hitches on every vehicle I've owned and I will use them in the future as well!

Sandra Crossman 
Rating:
5.0

What a difference, place was fantastik , your personal were very helpful. but because of your pick up site i will not use U-Haul again.

David Diorio 
Rating:
5.0

Customer did not leave a comment.

Joseph Scanzillo 
Rating:
3.0

Upon return Uhaul rep noticed paper work did no coincide with vehicle. Customer should not have to check plates, serial numbers. Walk around checking damage. Next time get out of your seat, accompany renter walk around together!!

William Johnson 
Rating:
5.0

Customer did not leave a comment.

Bill Bice  |  First Impressions 
Rating:
5.0

Great staff and work was done promptly and efficiently

Tim Pedersen 
Rating:
5.0

The truck cab was pristine inside (cleanest UHaul I’ve seen), the site representatives were superb, and the whole experience was smooth.

JONATHAN CAMPELLI 
Rating:
5.0

always easy to rent from this location.

Mike Moceri 
Rating:
5.0

The Team at the south Nashua location always does a great job!

Lisa Balch 
Rating:
5.0

I haven’t used UHaul for a long while but I see a big difference now. Extremely pleasant, polite, prompt, and happpy. All that and still very professional !

Roy vangemert 
Rating:
5.0

Amazing customer experience from the moment I stepped in the door. Great job!

Laurie Geary 
Rating:
4.0

Customer did not leave a comment.

Mark Lewis 
Rating:
5.0

The whole experience was seamless. Professional and fast check in and check out. Truck was clean!! The only thing that is frustrating is not having the trucks on a full tank of gas and having to gauge refilling it back to the needed amount. I rent a lot and the company is clearly using this tactic to make some extra money on either side….. clients are either filling it up too much or not enough. Either way uhual gets the benefit. Might want to rethink this. But again, service and truck were excellent.

LAURA PROCEK 
Rating:
5.0

The employee who was working was very friendly and helpful even with me showing up about 15 minutes before closing. Picked up and returned the van with ease.

Eric Walker 
Rating:
4.0

Online check out process needs to be streamlined. Took too long to do and charging a $20 convenience fee to have the people that actually work there do it is absolutely absurd. When will companies stop charging customers extra fees to have employees actually do their job .

Bryan Kaiser 
Rating:
3.0

App didn't work for mobile pickup. Truck smelled like cigarettes. Not enough people working. But location is very convenient and supply was plentiful.

Ellen Peterson 
Rating:
4.0

The counter staff were great, facility clean and organized. Unfortunately the 10’ truck had a missing headlight that we were not made aware of, and driving it at night was dangerous.

sue ryan 
Rating:
5.0

My hitch install went well. The hitch was done in one hour as promised and the staff was courteous.

Paul Markunas 
Rating:
4.0

Made pick up very easy.

JUDITH LECLERC 
Rating:
4.0

Text of code to do rental did not work. Cost me a half an hour to wait for a person to help.

David Batchelder 
Rating:
5.0

Customer did not leave a comment.

Matthew Margelony 
Rating:
5.0

Customer did not leave a comment.

Juan Perreaux 
Rating:
5.0

Customer did not leave a comment.

JUAN PERREAUX  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DONNA MOCK 
Rating:
5.0

Thank you so much for the install!!! I went by Wednesday afternoon and the hitch was installed by 9am Thursday morning. I will highly recommend this service to everyone. Thank you!!!

andy gardner 
Rating:
5.0

Excellent service.

Curtis Shelton 
Rating:
1.0

Not steal from your customers.

Kayla Thomas 
Rating:
3.0

Customer did not leave a comment.

Richard Boucher 
Rating:
5.0

The employees here were extremely friendly and helpful. I came in with an odd request and they were able to accommodate me without any issues and even recommended me a larger truck, that was able to save me a little bit of a headache in the end. 10/10 would absolutely come back.

Daniel Chase 
Rating:
5.0

Nothing everything is great

amador carmona 
Rating:
5.0

Smooth quiet with in expected schedule

Srinivas Sanikommu 
Rating:
5.0

Customer did not leave a comment.

DEBRA DUNN 
Rating:
4.0

Customer did not leave a comment.

dan poirier 
Rating:
5.0

Great app and great service

Dennis Stewart 
Rating:
5.0

Customer did not leave a comment.

Philip Moriarty 
Rating:
1.0

The trailer was dirty in and out and mechanically poor.

Valerie Iodice 
Rating:
3.0

The units out back are not that well li and could use some lights. There are not enough employees on the weekends so the wait time is excessive.

Thomas Doherty  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Martha Stewart 
Rating:
5.0

very efficient and friendly/professional staff

Pamela Connolly 
Rating:
5.0

Easy to deal with. Friendly and competent staff at this location. Highly recommend.

Kevin Hallenbeck 
Rating:
5.0

I interacted with three different associates while I was there. Everything during pick up and drop off was easy and clear. Everyone was friendly and helpful.

danielle ryan 
Rating:
5.0

Customer did not leave a comment.

Kristy Pappas 
Rating:
5.0

Customer did not leave a comment.

KEITH WILSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAMARIS TORRES 
Rating:
5.0

Customer did not leave a comment.

MOHAMAD YUNUS KHAIR MOHAMED 
Rating:
5.0

Customer did not leave a comment.

Gesline Simeon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edward Carter 
Rating:
5.0

Customer did not leave a comment.

John Enos 
Rating:
5.0

Customer did not leave a comment.

VALERIE WHEELER 
Rating:
4.0

Customer did not leave a comment.

Jim Egan 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Tantum 
Rating:
4.0

Customer did not leave a comment.

Russell magnuson 
Rating:
5.0

Customer did not leave a comment.

Emily Stewart 
Rating:
5.0

Customer did not leave a comment.

Richard Ashman 
Rating:
5.0

Customer did not leave a comment.

david zhou 
Rating:
5.0

Customer did not leave a comment.

Matthew Mosscrop 
Rating:
5.0

Customer did not leave a comment.

Richard Gentile 
Rating:
5.0

Very easy transition.

David Landry 
Rating:
3.0

The trailer have a jack would be wonderful was at an apartment and hate blocking the street

Jason Hurvitz 
Rating:
5.0

Customer did not leave a comment.

Tom Liubakka 
Rating:
5.0

Customer did not leave a comment.

Chuck Buttiglieri 
Rating:
5.0

Customer did not leave a comment.

Chuck Buttiglieri 
Rating:
5.0

They were very nice also helped me with everything and very nice people. I recommend using them if you need a anything from u hual

Grant gray 
Rating:
5.0

Very happy with the work and the helpful individual I dealt with

Stephane Lessard 
Rating:
5.0

Nothing about the reservation, equipment, pick up and return could have been better.

JOHN CROES 
Rating:
3.0

Your app is horrible. It doesn’t have clear instructions and didn’t work at all in returning the equipment.

Jeffrey Garza 
Rating:
5.0

Great team at this location! Thank you!

Peter Cordaro 
Rating:
5.0

the sign on arrival indicating wait for an employee does not appear be the best practice at this location.

Stephen Cavanagh 
Rating:
3.0

I didn't receive my receipt on line.Also I asked for a 20 ft truck I got a -15 ft. Laura Pucillo

laura pucillo 
Rating:
5.0

Customer did not leave a comment.

carla araujo  |  Overall Experience 
Rating:
5.0

The guy who helped me (i cant remember hks name unfortunately) was grest! Super helpful and friendly and made my transaction during an extremely stressful time smooth and easy

NIck Cortina 
Rating:
5.0

The trailer wasn’t completely cleaned, but it was just fine. The man who processed my reservation as well as the one who checked me in when I returned it were very courteous and helpful. The trailer itself with the ramp was very good.

John Croes 
Rating:
5.0

Excellent service

Sudheer Reddy Yata 
Rating:
5.0

I have been coming to the same location since March 1998, installed recievers on the following personal cars 1998 dodge caravan, 2005 Ford Taurus, 2010 Honda insight, 2010 subaru forester, 2012 Subaru forester, 2018 subaru outback, 2023 subaru impreza and now 2024 subaru impreza. Impeccable professional service .

Dennis White 
Rating:
5.0

Customer did not leave a comment.

John McLaughlin 
Rating:
5.0

Customer service was excellent. Efficient and very helpful. I felt comfortable, not rushed through entire experience

Kathie Boisvert 
Rating:
5.0

The sales person was extremely helpful and responsive. He went above and beyond to help me with things and took initiative when I forgot some things in the store. Very helpful beyond what is typically expected.

Andrew Berlin 
Rating:
5.0

Nothing. Always quick and easy!

Brian Boczar 
Rating:
5.0

Customer did not leave a comment.

Dawn Evans  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lowell Bohnert 
Rating:
5.0

Customer did not leave a comment.

Nick yang 
Rating:
5.0

Customer did not leave a comment.

Nick yang  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHANE ERICKSON  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

MICHAEL CIMINI 
Rating:
5.0

Awesome experience

Brian Kelley 
Rating:
5.0

Customer did not leave a comment.

Charles Salerno 
Rating:
5.0

Customer did not leave a comment.

Seth Stephens  |  Online Move In 
Rating:
5.0

The truck door leaked and was very loud When I told. The site they said all the trucks are like that

James Flaherty 
Rating:
5.0

Keep the good work

Jesus Quintana 
Rating:
5.0

Customer did not leave a comment.

LEVY THOMAS 
Rating:
5.0

Customer did not leave a comment.

MARGARET NABUNJE 
Rating:
3.0

Customer did not leave a comment.

Beverly catanzaro 
Rating:
5.0

Customer did not leave a comment.

James Mulligan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GRACE CANNATA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Larry Wilkins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Godfrey Feliciano  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Brinson  |  Overall Experience 
Rating:
5.0

The staff was friendly answered all my questions very helpful

GRACE CANNATA  |  First Impressions 
Rating:
5.0

I absolutely love the u-haul in Nashua New Hampshire? The staff are the best in the entire universe.

TERESA GOULD  |  Overall Experience 
Rating:
1.0

I am 100% confident employees used to go inside my unit all the time and move my things around and in an imply fully , sexual and very offensive manner.

Mariela Reynoso  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Larry Wilkins  |  Online Move In 
Rating:
5.0

great customer service!

Michael Rooney  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David McGrath  |  First Impressions 
Rating:
5.0

Really professional, welcoming and efficient. Organized and customer focused team. Another customer told them "you're awesome" while we were checking in. Highly recommend.

Richard Lane  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Michael Rooney  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Heloisa Duarte  |  First Impressions 
Rating:
5.0

It’s always been a fantastic experience (and once a vacation saving experience when hertz completely screwed up reservations) whether it’s renting vans, box trucks and storage units. Thanks for being so accommodating and easy.

Stephen Mosher  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy Pinder  |  Overall Experience 
Rating:
5.0

Scott was incredible! I walked in with a number of problems and in just a short time he had solutions to all of them. He had answers to all of my questions, and his knowledge of his job was remarkable. Hard to say a visit to U-Haul was enjoyable, but because of Scott, it was. There's no need for me to ever consider anyone other than U-Haul. I will be recommending you to anyone I can. Thanks again!

GERRY RIZZO  |  First Impressions 
Rating:
5.0

Scott with the self storage system was incredibly helpful and gracious, he was a big part of why I would recommend this to a friend

Haley Cowart-Sciarrone  |  Online Move In 
Rating:
2.0

I was charged an extra month because the staff gave me false information about prorate. I am disputing and I need my money back

SHALA ADAM  |  Overall Experience 
Rating:
5.0

Staff was super helpful and provided excellent customer support

MICHAEL MAGRANE  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Rose Ferry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANANT NAISHADHAM  |  Overall Experience 
Rating:
4.0

Had to request multiple times that the storage bin be swept out before occupying

MICHAEL MAGRANE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Margaret Meacham  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SRAVANAH RADDY BUSSU  |  Overall Experience 
Rating:
5.0

Quick, knowledgeable, helpful, friendly smiling great customer service as always! 👍

MARSHA SOULE  |  First Impressions 
Rating:
5.0

Everybody there was super helpful and pleasant!

JUSTINE CLARK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Theresa Hurley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kathy richard  |  Overall Experience 
Rating:
5.0

I can't say enough good things about Scott at the Nashua South U-Haul location. He was simply amazing. I had some packing guys with me who had packed up my U-Haul truck and then came with me to unload and pack up my storage unite. When they saw the unit I had rented, they said, "that's too small". So, I told Scott my dilemma and he immediately went to work searching for other potential units at this site. Unfortunately, there were none available and I was panicked. Then, Scott looked at any units that might be marked "dirty" and found a bigger unit. It was actually in move-in condition and my packing guys were able to get all of my stuff in the unit. Scott's focus on the customer was a breath of fresh air and he made me a big fan of U-Haul, especially since I have had a very bad experience with PODS in the weeks prior to this visit.

John Joyce  |  Online Move In 
Rating:
5.0

I understand why there is no lighting inside the actual storage rooms and I don’t know how you would manage that. Not having lighting in the little room there’s a little bit of a challenge. I did see an electrical outlet as I was sweeping out. Perhaps tell customers to bring their own lighting? Lou, in Nashua, was VERY helpful. He was wonderful to deal with. He alone would bring back my business or give me cause to recommend the facility to others.

Susan Hart  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

kim durand'prond   |  Overall Experience 
Rating:
1.0

No mention of no freight elevator’s for 2nd floor access.

Kevin Kerr  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Pat Hoke  |  Overall Experience 
Rating:
5.0

The staff at this Nashua, NH location have gone above and beyond to provide me with superior customer service during my transition and unique situation.

SHARON HOFF  |  First Impressions 
Rating:
5.0

No problems

David Nelson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Flagler  |  First Impressions 
Rating:
5.0

The staff was excellent and very helpful. I wanted a moving truck and also to get a unit. There was no unit available in the size I wanted but Cody put my name on a list. Just as I finished loading the truck, I got a call from the manager who told me that a unit became available and Cody told him about my situation. I took it over the phone and came back and completed the rental. It could not have been easier and the staff could not have been nicer or more helpful. Five stars all around.

Richard Irving  |  First Impressions 
Rating:
5.0

Super nice, helpful and after packing gif two sets and driving it was easy.

Kelti Manning  |  First Impressions 
Rating:
5.0

Staff was friendly and helpful and very accommodating in regards to supplies and storage unit. Very knowledgeable about their operation. Would definitely use again if I need a storage unit in the future.

Fernando Beltran  |  Overall Experience 
Rating:
5.0

I was extremely impressed with the folks working there. Outstanding customer service/care.

Richard Ouellette  |  Overall Experience 
Rating:
5.0

No hay elevador No hay luz en el cuarto

Juan J Rosario  |  First Impressions 
Rating:
5.0

Great experience.

Richard Ouellette  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrew Maiers-nesbitt  |  Overall Experience 
Rating:
1.0

Unprofessional staff- uni not as described

Kimberlyim Brady Robinson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Pamela St Onge  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bianca Labitue  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

NICHOLAS GIORDANO  |  Overall Experience 
Rating:
5.0

One of the workers was so beligerant,and ignorant I CLD not believe it but the manager took care of it he was awsum so ya thumbs up

Stacey Ascolillo  |  First Impressions 
Rating:
5.0

I liked and I was very satisfied with the service I received from the employee from whom I received all the information I requested. Mainly, because I have difficulties in understanding native peoples speaking in English. But, that was not a problem, because he was very gentle and patient with me and despite my difficulty we understood each other very well. And everything was completed successfully. I am immensely grateful to the young employee who attended. God blesses him greatly and powerfully in the work he does and also in his personal life. Lilia Dubs

Lilia Francisca Frazao Dubs  |  First Impressions 
Rating:
5.0

Terrific value and convenience for our home move

Ron Parker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAULA BOULAY  |  Overall Experience 
Rating:
5.0

I closed down one of two units I have today, finally having some help moving bigger things. In the process, Shane came over to ensure everything was going well and made sure I didn’t need any additional supplies or vehicles. I feel so safe knowing these guys are watching both physically and remotely! When it came time to close down my account on that unit, Brian had me inspected and the contact completed in minutes. He was brilliant, efficient, and very engaging, making the whole moving process as enjoyable as such a thing can be. Your staff are unreasonably good at what they do and I’m grateful to have UHaul so conveniently close!

Patty Mason  |  Overall Experience 
Rating:
3.0

My storage space was on the 2nd floor & did not have an elevator! Shame on UHaul for building something like this. Moving is hard enough, never mind going up & down stairs!

erika van erikson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gregory Gardener  |  Overall Experience 
Rating:
5.0

Excellent value. 1 month free storage is a particularly useful feature

Ron Parker  |  First Impressions 
Rating:
5.0

All staff very attentive and helpful

James Mulligan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michael hourihan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debra McElroy  |  Overall Experience 
Rating:
5.0

Thank You

ROSALIA VIERA  |  First Impressions 
Rating:
4.0

Only reason I didn't give excellent, was because you need to give these young men that are at this site a raise. Since they have to deal with a bunch of crap from jerk customers. And not enough workers some days and you have a great guys. And the district manager for New England was there one day.very helpful. Thank you for everything I will be using you in near future God willing to move. Thank you Michelle Flynn Godfroy...

michelle flynn  |  Overall Experience 
Rating:
1.0

Absolute trash. Ill never come here again or, ANY UHAUL

adam moore  |  First Impressions 
Rating:
1.0

When asked why I needed a second contact "because our customers are deadbeats who don't pay said Cody" Your staff is rude trash. Ill never rent another storage locker from Uhaul again, and I've rented dozens across the US. I have moved to Lifestorage, and will go OUT OF MY WAY to never rent a trailer from your trash company

adam moore  |  Overall Experience 
Rating:
5.0

These are kind hearted individuals who take pride in treating all their customers in a very professional but friendly manners. Their legendary good quality customers' service is superb and second to none. You have somebody like Coddy, Billy; Scott and the entire team David Webster who treat their customers like if they are their family members. As long as I live I will never forget the good quality service I received from Uhaul at David Webster High wa.y Thank you very much and GOD BLESS!

Benjamin Daniels  |  Overall Experience 
Rating:
5.0

Staff were courteous and professional.

Jonathan Bazemore  |  Overall Experience 
Rating:
4.0

Good

Mach Worotikan  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MILAGROS ROSADO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew Stanizzi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gregory Gardener  |  First Impressions 
Rating:
5.0

The staff, Cody Caskey and Scott Cole, were very knowledgeable and helped me make my storage selection and speed along the process.

George Kotal  |  First Impressions 
Rating:
5.0

Dear UHaul, Scott and Dennis, whom I primarily interacted with, were both polite, helpful, and professional. They worked with my schedule, and assisted in many ways. Thanks!

Jonathan Bazemore  |  First Impressions 
Rating:
5.0

Once again, Shane and Brian step up to make the traumatic moving experience less stressful and more hopeful. They’ve never hesitated to help me carry bundles of boxes to my car or crack a joke to cheer me up. Their energy carries your facility. They definitely deserve to be paid more for dealing with my BS!

Patty Mason  |  Online Move In 
Rating:
1.0

The unit was in the 2nd floor with no elevator. I would have had to move my heavy furniture up a flight of stairs!

Kathryn Millette  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Frances Parker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gavin Macaloon  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Emily Russell  |  Overall Experience 
Rating:
5.0

Everyone there was so friendly and helpful! They helped me get a storage unit that was reserved quite some time ago but the reservation was set up for the 2nd floor and my stuff would not make it there. They quickly resolved the issue and was able to get me a ground level storage. They were awesome!

Louis Ruiz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathleen Rand  |  Overall Experience 
Rating:
3.0

Good

Mach Worotikan  |  First Impressions 
Rating:
5.0

The two gentlemen (one was Brian, didn’t catch the other’s name to my eternal shame) were brilliant, helpful, and very knowledgeable. They reduced my concerns about moving and made me feel like the most important person in their lives. The fact that they did all this 10 minutes before closing makes them true professionals in my eyes, and deserving of the highest praise. They also made me laugh while navigating a few credit card errors. Wow! These guys are seriously the best. Thanks so much for having excellent staff to help during such a stressful time.

Patty Mason  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Barbara Nunez  |  First Impressions 
Rating:
5.0

There was a lot of trash in the lower driveway.

JOHN DALY  |  Overall Experience 
Rating:
3.0

Prices given different from what is advertised in the store.

musu cephas  |  First Impressions 
Rating:
5.0

The guys were friendly and professional, very helpful with anything I needed. I wouldn't hesitate to use this location for storage again!

jamie bloyd  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hannah Flaherty  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cindy Gosse  |  Overall Experience 
Rating:
5.0

Always excellent. Great staff in Concord.

Paul Martin  |  Online Move In 
Rating:
5.0

Awesome staff, always friendly and informative.

Ronald Brophy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy Pinder  |  First Impressions 
Rating:
3.0

I rented one of your large units but when I got there it was a smaller unit 10x10. I truly need the larger unit.

Jeannine Park  |  First Impressions 
Rating:
3.0

I was completely satisfied with my experience with this U-Haul.

Anthony Guerriero  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Elisabeth Cabral  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cindy Gosse  |  First Impressions 
Rating:
5.0

I was totally devastated after showing up at the Amherst location and being told my reservation for a unit was not honored because they had no units. I had just traveled 1300 miles for 3 days across the country and had nowhere to put my things. I took the chance and headed to the one on Daniel Webster. That’s where I met Shane, and I’m so glad I did! He went above and beyond to make sure that we had the unit we needed, that we didn’t have to use the stairs, and that we were able to return the equipment we rented at this location, instead of the Amherst one. The place was very busy. Once he cleared all customers, and the store was closed, he still came to check on us and make sure we had what we needed. He also helped me make sure I could take the vehicle off the transport trailer. I was a little disappointed about the prices being higher than the other location, but I haven’t seen customer service like that in so long! That service made me know the money I was paying was well worth it! Thank you Shane!

Emily Oswalt  |  First Impressions 
Rating:
5.0

staff was friendly and good humor good to get along with they were very friendly I will recommend uhaul to anyone who needs storage

Kathleen Gardner  |  First Impressions 
Rating:
5.0

I really appreciate the incredible customer service we experience every time we rent from this location. The employees are helpful, personable, and make every effort to go above and beyond for their customers (which is very much appreciated in the middle of a hectic move). Thank you U-haul Nashua @ Pheasant Lane :)

Nathan Barber  |  First Impressions 
Rating:
4.0

Great staff, always helpful and nice. One of them needs to wear his mask on inside. Otherwise great.

SAGE LINK  |  Overall Experience 
Rating:
5.0

Clean and with well distanced customers. Team was positive and helpful. Valuable and humidity sensitive items were in way better condition than they would have been (over five years) if they had been stored in my home.

ALEXIS NOEL  |  Overall Experience 
Rating:
1.0

The personal was understanding and. Helpful.

Bruce Jette  |  Overall Experience 
Rating:
1.0

Cody Caskey, where is my refund?

Paul Hathaway  |  Overall Experience 
Rating:
4.0

The experience was a good one.

Anthony Guerriero  |  First Impressions 
Rating:
5.0

Soy un cliente satisfecho y feliz con el servicio que presta esta empresa.

Jose Fermin  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Lauren Rowe  |  Overall Experience 
Rating:
5.0

Way easier than I intended it to be. Especially considering I though I was going to be able to have the Uhaul truck for 2 days rather than 1. The month free storage is a lifesaver. Only used it for a day and a half, maybe two, but it made all the difference!

Erin Mossop  |  Overall Experience 
Rating:
5.0

Convenient and very friendly service. Will use again.

Dale Fage  |  First Impressions 
Rating:
5.0

I would highly recommend this location. They are easy to get to, have a selection of very good sized storage needs, and are helpful to get you into the right storage unit for your needs.

Ian Caauwe  |  Overall Experience 
Rating:
5.0

Thank you!

MARGUERITE MANOOGIAN  |  Overall Experience 
Rating:
5.0

I spoke with Scott and he was very helpful and great to deal with.

AARON GURNEY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark Miller  |  First Impressions 
Rating:
5.0

The staff were always friendly and professional. The facility was well maintained always safe and clean.

William Konick  |  Overall Experience 
Rating:
5.0

I rented a unit from this storge facility for a about a year, everyone was always willing to help me, I always received a phone call and a email from them for reminders about when I needed to make a payment, all in all I never had a problem, of I ever was in the area I was always able to access my unit no matter what.

James Pratt  |  Overall Experience 
Rating:
4.0

Great team, good and fast services. Unfortunately, the storage unit was too small for my restaurant equipment which was not their fault,.Uhaul call centers caused me a lot of problems in this deal.

Franck Lamour  |  Overall Experience 
Rating:
5.0

Very fast setup and moved in in about half an hour.

David Nelson  |  First Impressions 
Rating:
5.0

Very nice people.

Shara Zakos  |  Overall Experience 
Rating:
5.0

Thank you uhaul

Alicia Millett  |  Overall Experience 
Rating:
5.0

C

KATHLEEN SHELP  |  Overall Experience 
Rating:
5.0

My experience on Labor Day weekend to close out my storage unit and rent a truck was excellent.

Ellen Vervaeke  |  Overall Experience 
Rating:
5.0

Great service n friendly staff

harold christian  |  Overall Experience 
Rating:
2.0

It took several minute to find my order I placed on line, then when at the storage facility and office I didn't help finding the unit until after running up a high cab service bill, looking for it.

Bruce Jette  |  First Impressions 
Rating:
5.0

good service all around

Kalvin Kim  |  First Impressions 
Rating:
3.0

The only problem we had was being on hold for at least 45 minutes any time we tried calling into the store. Very inconvenient!

Anthony Figueroa  |  Overall Experience 
Rating:
4.0

The units could use a light. They are kinda dark and hard to see.

Carole Dishong  |  Overall Experience 
Rating:
4.0

The staff was helpful and friendly.

alexis Lankford  |  First Impressions 
Rating:
5.0

SEE YOU NEXT YEAR!

John Stewart  |  Overall Experience 
Rating:
5.0

The manager helped me out. He was very friendly and made it easy for me.

Tricia Hernandez  |  First Impressions 
Rating:
5.0

Every member of the staff was friendly, efficient and extremely helpful. The facility was well maintained and conveniently located. Would definitely use this location again.

drew otocka  |  Overall Experience 
Rating:
5.0

.

Matthew Casperson  |  Overall Experience 
Rating:
5.0

The associates there are amazing ..they are very polite and on point and best if all they are respectful. I would deffently recommend them to anyone who needs to rent a storage spot. Thank you

Marixsa Cantey  |  First Impressions 
Rating:
3.0

While the facility was pleasant i am disappointed by the fact that my bank card wasn't accepted by the uhaul website causing me late fees and lock outs.

Lois Mason  |  Overall Experience 
Rating:
5.0

Used this facility 3 times both storage and truck rental....recommend it highly.

barbara budra  |  Overall Experience 
Rating:
5.0

Make it faster next time. Too long wait time.

Ajinkya Chavan  |  Overall Experience 
Rating:
3.0

I need you to send me receipts in the proper form. IE. .doc. .doc. .pdf. Your previous do not open in any known Apps.

john volpe  |  First Impressions 
Rating:
4.0

Thank you, Brian

Brian Pomeranz  |  Overall Experience 
Rating:
5.0

The check-in was fast and efficient, the storage unit was clean and ready and the manager personally helped me unload a large riding mower down the ramp; couldn’t have done it by myself.

drew otocka  |  First Impressions 
Rating:
2.0

Poor customer service skills and extremely slow

Anthony Mandra  |  First Impressions 
Rating:
5.0

They were profession and helpful especially the thin blonde gentlemen.

helen zelwski  |  Overall Experience 
Rating:
5.0

Thank you all for the help we received recently.

Ileana Arias  |  Overall Experience 
Rating:
4.0

Good facility and helpful staff. Only issue is with the ambient temperature in the indoor storage. It was always hot inside. It will help if set a bit cold during peak summer time

Harishankar Ganesan  |  Overall Experience 
Rating:
5.0

Excellent place, I will recommend it to others

JOHNNY ACOSTA  |  Overall Experience 
Rating:
5.0

a

Tom Melvin  |  Overall Experience 
Rating:
5.0

1I was very happy with my stay. The staff that d ay was very attentive and helpful. Thank you. I will recommend you to my family and friends.

Sheena Messarra  |  Overall Experience 
Rating:
5.0

The storage unit was clean and the area was well lit. The one negative was the steep stairs leading up to the unit. The rental price was reasonable. Would rent again.

ROBERT AVELLINO  |  Overall Experience 
No reviews have been submitted for this location.

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