Comentarios del cliente para U-Haul Moving & Storage at Palmdale Rd

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at Palmdale Rd

Grado total:

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Shamika L.
Grado:

Everything was excellent and best customer service I would not complain I’ll definitely come back again.

Shawn W.
Grado:

El cliente no dejó un comentario.

Shaindra S.
Grado:

Lena the manager was so polite and courteous to me. My experience was good.

Manuel S.
Grado:

Ask for Sean. Sean will improve your experience each time you speak with him. Sean should have a position training staff on customer service experience. Sean is 5 stars. I’ve rented for the past 14 years with UHaul.

AUDREY D. | Overall Experience |
Grado:

The experience was pleasant would rent a storage space from here again if need.

DURWIN F. | Overall Experience |
Grado:

Very good facility

Antonio C.
Grado:

You folks are doing a terrific job. Please keep doing the same. Thanks Antonio Cabrera

Kiowa M.
Grado:

El cliente no dejó un comentario.

Susan E. | Overall Experience |
Grado:

VERY BAD EXPERIENCE. OUR RV HAD BEEN VANDALIZED TWICE. FIRST, THE WINDOW GLASS OF OUR RV WAS BROCKEN AND THE STAFF SAID, 'THE ONLY THING WE CAN SAY IS SORRY'. NOW, OUR CATALYTIC CONVERTER WAS STOLEN.

Steven S.
Grado:

Cordial, attentive, fast. How can you beat that?

Andrea P. | First Impressions |
Grado:

The customer service was great and welcoming.

Christina K.
Grado:

El cliente no dejó un comentario.

Norberto V.
Grado:

I was unable to find the truck I needed in my area so I checked on this place which I had used before and they had the truck I need

Marcos L.
Grado:

I don't remember the gentleman that helps but he was really a great worker. It was Sunday morning and he was the only employee working, he did the greatest job trying to rush and help everyone. Kudos youngman you deserve a raise.

Allison W.
Grado:

El cliente no dejó un comentario.

Marty R.
Grado:

El cliente no dejó un comentario.

David G.
Grado:

Keep on doing what you do. This place will always get my business

Edward W.
Grado:

The manager was very knowledgeable and courteous.

Manuel R.
Grado:

None Person at counter was nice, inagiod mood and very helpfull.

David G.
Grado:

Just keep up the great level of service

Max B.
Grado:

El cliente no dejó un comentario.

Charles W.
Grado:

El cliente no dejó un comentario.

Yves V.
Grado:

Nena was amazing, accommodating, friendly, and professional

Mark V. | Overall Experience |
Grado:

Unit 1003 leaks but still great experience

Ashley B.
Grado:

El cliente no dejó un comentario.

Arlene D.
Grado:

El cliente no dejó un comentario.

Tammy B.
Grado:

Friendly, fast, efficient customer service!

Fernando C.
Grado:

When I asked the CSR if I can return the rental 6 hours later.... I wish I was told I was gonna get charged an arm an a leg. Better communication would help.

VICTOR R. | First Impressions |
Grado:

Truck drove like a champ but drank a ton of gas. 2400mi, spent over $800 in fuel. Had to purchase and replace the wipers but was later reimburse by U-Haul. A little weak on the hills but got us home.

Orr O.
Grado:

El cliente no dejó un comentario.

Sonya H.
Grado:

El cliente no dejó un comentario.

Rudolph G.
Grado:

El cliente no dejó un comentario.

helen m. | First Impressions |
Grado:

Quick and easy

Carmen A.
Grado:

I reserved a pickup truck online but when I arrived at the facility I was told that since I had an out of driver's license that I had to rent a 10ft box truck instead. Not only did the box truck have a .20 cents per mile increase it also gets worse gas mileage. I am a local business owner that maintains a residence in california and a residence in arizona and to be treated like riff raff off the street because your facility has had a vehicle stolen by someone with an out of state driver's license is ridiculous. I own a marketing agency and have no problem letting everyone I know how I was stereotyped and subjected to your profit bump scheme..

Calvin M.
Grado:

El cliente no dejó un comentario.

Aretha A.
Grado:

Thanks great customer service.

Ruben A.
Grado:

Thanks

Harold B.
Grado:

El cliente no dejó un comentario.

Stephanie W.
Grado:

El cliente no dejó un comentario.

Michelle a. | Overall Experience |
Grado:

I felt very comfortable with my stuff being stored in your facility thank you and I will always recommend you. Michelle Aguilera

Cabrina W. | Overall Experience |
Grado:

I was very happy with me renting a truck from long beach uhaul and was able to drive it to victorville and leave it there. Thank Uhaul.

Portia A. | First Impressions |
Grado:

Nana Johnson made this very easy for me. I'm so glad I went with U-HAUL Moving & Storage at Palmdale. She took care of everything U-Haul and Storage all in one place so convenient Thanks Nena.

John B.
Grado:

El cliente no dejó un comentario.

Thomas D.
Grado:

Manager is terrific, always friendly

Tamara S.
Grado:

Moving is a stressful experience, but our u-haul rental, pickup, and then final drop off all went off without any problems. I’m taking this moment to thank all involved in transactions there. Thanks for the kind concerned knowledgable help with your products, and doing everything you guys could every step.

James J.
Grado:

I have received nothing but top notch service from this location. AAA+++. Staff is very helpful and up front.

Jennifer S.
Grado:

El cliente no dejó un comentario.

Angela M.
Grado:

El cliente no dejó un comentario.

Lorena H.
Grado:

Excellent customer service !!! I will definitely be coming back . !!

Guss L.
Grado:

El cliente no dejó un comentario.

Ashley R.
Grado:

The manager was so nice the staff was nice people friendly patient and kind

William B.
Grado:

El cliente no dejó un comentario.

Valinda G.
Grado:

Nothing everyone was so very nice and helpful

Jeanette K. | First Impressions |
Grado:

Great customer service. Bradley explained everything clearly, he even answered all my extra questions I had. Great place.

AUDREY D. | First Impressions |
Grado:

Staff was friendly and helpful

Carla C.
Grado:

El cliente no dejó un comentario.

Nsenga H. | Overall Experience |
Grado:

The staffing & manager was very helpful very warm & accommodating which was nice for a change Thanks

Bryunique M.
Grado:

They tried to get me for 130 dollars so make sure you check your receipt

liz F.
Grado:

Everything went good. The customer service was coming great.

PHILIP B.
Grado:

El cliente no dejó un comentario.

Rodolfo G.
Grado:

El cliente no dejó un comentario.

david w. | Overall Experience |
Grado:

It is becoming more & more dangerous INSIDE the gate because of others renting there. People sleeping & living in their units as well as the dregs of society renting there. It's Victorville not UHaul.

EBONY C. | Overall Experience |
Grado:

The staff was amazing and welcoming. They made my moving experience fast and easy. I would definitely utilize this U-Haul/storage facility in the future and recommend it to friends and family.

David B.
Grado:

Nothing very pleased.

Cabrun W.
Grado:

El cliente no dejó un comentario.

Tammy M. | First Impressions |
Grado:

Great service. Clean facility

Jeremy H.
Grado:

Both of the people that helped me were awesome. Give them both a raise since it’s so hard to find good customer service oriented employees these days.

Alan T.
Grado:

Keep up the good work!

nadine E.
Grado:

El cliente no dejó un comentario.

Michael D.
Grado:

the young lady that was working Sunday at 4:30 was very nice and helpful. thank you

JOSE M.
Grado:

El cliente no dejó un comentario.

Roscoe M.
Grado:

El cliente no dejó un comentario.

Maria L.
Grado:

El cliente no dejó un comentario.

Diahn H.
Grado:

El cliente no dejó un comentario.

albert Y.
Grado:

El cliente no dejó un comentario.

Monica S. | First Impressions |
Grado:

Uhaul helped my emergency move go smoothly.

Matthew M.
Grado:

I've used this location 3 times aready never a issue......and night girl was fun to talk to

Rosario C. | First Impressions |
Grado:

THE STAFF IS FRIENDLY AND GREAT CUSTOMER SERVICE, WITH EXCELLENT COMMUNICATION SKILL. ORGANIZED, CLEAN FACILITY.

Guy P.
Grado:

El cliente no dejó un comentario.

Nestor Y.
Grado:

No comment

Sharon B.
Grado:

El cliente no dejó un comentario.

Marleen C.
Grado:

El cliente no dejó un comentario.

susan V. | Overall Experience |
Grado:

Great place I would recommend

Anthony A. | Overall Experience |
Grado:

Great service.

mike P.
Grado:

The people are nice and smooth to work with. Nice service.

Kristal T.
Grado:

El cliente no dejó un comentario.

Regina M.
Grado:

No improvement needed

Kurtis S.
Grado:

Interior of the truck was very dirty with food and garbage.

Ruby M.
Grado:

El cliente no dejó un comentario.

eshelle b. | Overall Experience |
Grado:

My storage including several others were vandalized. I spent about 10 good months utilizing this facility so yes they are awesome.

Joshua A.
Grado:

Bradly and Nena are awesome they always are helping me out

Rufus J.
Grado:

Nothing

Brian M.
Grado:

Customer service was great

Linda S. | First Impressions |
Grado:

Helpful, courteous, prompt staff. In the climate-controlled area, however, there is a problem with the lights going out in only 20 minutes inside. It is PITCH BLACK then, I was told so I had a light.

Eddie C.
Grado:

Add more representatives to assist customers.

Victor B.
Grado:

El cliente no dejó un comentario.

Dorris H.
Grado:

Would not recommend using because mileage rates are way too expensive. Also was 3 hrs later then when we picked up unit but a day ahead was was charged for a full day! Not nice.

Mina E.
Grado:

The van wasn’t clean a lot of dust on dashboard and I believe I was overpaid this van I pay for day rate and I still have to return the van after 6 hours !!!! The people at U-Haul location are friendly but they give bad feeling that u will stealing the van

ROBERT M.
Grado:

El cliente no dejó un comentario.

Brian N.
Grado:

We really needed fast service and we got it! With good care.

BRENDA L.
Grado:

Your staff was very pleasant and efficient, I was truly impressed.

Margaret R.
Grado:

El cliente no dejó un comentario.

Margaret R.
Grado:

El cliente no dejó un comentario.

DAVID D.
Grado:

Wonderful customer service. Nena and Bradly were great they had everything ready on short notice and definitely took care of us.

Joseph A.
Grado:

El cliente no dejó un comentario.

Chad B.
Grado:

El cliente no dejó un comentario.

Alejandro R.
Grado:

The operators of the Uhaul location assigned my rental to another patron, charged me for their millage. I have yet to check if my account was actually charged. The address listed on my account is not an address I associate with. I am still in possession of a 17' Uhaul truck. I don't understand the confusion.

John G.
Grado:

El cliente no dejó un comentario.

carensa S.
Grado:

The staff are great

Caleb B.
Grado:

It wasn't her fault for not knowing but the only employee for the day didn't know how to set up a car on a hitch and I was also delayed in picking up my equipment.

John R.
Grado:

El cliente no dejó un comentario.

TARA D.
Grado:

El cliente no dejó un comentario.

Jeffery P.
Grado:

Have more than one person working

Anthonie E.
Grado:

The customer service was supreme. Was met with professionalism and down to earth conversation. Very pleased!

Joseph S.
Grado:

El cliente no dejó un comentario.

MARCO A.
Grado:

Everything just fine,thanks

David W.
Grado:

El cliente no dejó un comentario.

Ingrid B.
Grado:

I was impressed when I walked into the office with the overall appearance. The clerk was very professional and greeted me as soon I opened the door, Later, I became very ill and the clerk gave me water, provided

Ricardo M.
Grado:

El cliente no dejó un comentario.

Kenneth G.
Grado:

El cliente no dejó un comentario.

BRENDA L. | First Impressions |
Grado:

Very efficient, I appreciated the way they handled themselves professionally. Thank you for a smooth move!

Carensa S.
Grado:

El cliente no dejó un comentario.

kenneth M.
Grado:

Was made to wait approximately 10 minutes for help. Picture of vehicle were not what I received, customer service must not be important to them because the guy was rude and not helpful in answering my questions.

WILLIS H. | Overall Experience |
Grado:

attendant had to have 2 locks? that were attached to my rental unit cut because my key did not work on either one, my original lock had been removed. The attendant was very helpful in getting it open

Selina V. | Overall Experience |
Grado:

Thank U 👍

rodney t. | Overall Experience |
Grado:

I was very pleased with the way employees treated us and the way the area was maintained.

Joshua A. | First Impressions |
Grado:

Thank you for helping me out in fixing what i needed

Jim M. | Overall Experience |
Grado:

I wish the storage unit I rented had lighting. Other tant tat, the whole experience was great.

Samuel E. | Overall Experience |
Grado:

Some friendly employees saved my butt one day when I was in a hurry and my key broke off in the lock. Folks in the office were always very helpful and nice too

Mary M. | First Impressions |
Grado:

customer service represented, gave excellent service, and was very nice, & helpful.

valerie r. | First Impressions |
Grado:

Very professional

marvin y. | Overall Experience |
Grado:

I was and always have been very satisfied with my rental with hual whether it space or mobile equipment

Ramon r. | Overall Experience |
Grado:

very good service

SEAN / WENDY S. | Overall Experience |
Grado:

Everything is great especially the rates.

Richard H. | Overall Experience |
Grado:

Great service. Super staff.

CARRIE MECHELLE C. | Overall Experience |
Grado:

The staff was extremely friendly and helpful at every interaction. I will definitely recommend.

David R. | Overall Experience |
Grado:

There was an issue with one of the rental vehicles. The staff promptly adjusted and provided a truck instead. They provided good common sense on how to handle the service. They provided good service.

FELITA G. | Overall Experience |
Grado:

Thank you

VALARIE V. | Overall Experience |
Grado:

A little pricey that’s all

Willene P. | Overall Experience |
Grado:

Very secure place love it

Mike W. | Reservación |
Grado:

Everything was great as usual

Sheila S. | Overall Experience |
Grado:

Good service

Lorraine A. | Reservación |
Grado:

Very happy with customer service

Claudia L. | Overall Experience |
Grado:

I am a deployed soldier overseas and my storage rent was raised for cleaning and security. My fiancé visited to check on my storage unit and there was trash outside my unit and a dead mouse inside.

Debbie S. | Reservación |
Grado:

Thay really did a great job 😜

LORRAINE P. | Reservación |
Grado:

I liked walking in and being able to walk out without all the red tape. Personnel was very nice and professional......getting me out quickly which is so valuable to me is my time.

ALI A. | Overall Experience |
Grado:

I appreciate the staff, they were responsive and helpful every time I or called visited. Great experience!

Thelma C. | Overall Experience |
Grado:

The staff was always friendly and courteous. Whether they were extremely slow or extremely busy, they greeted me and offered assistance.

Julie G. | Overall Experience |
Grado:

The staff are very friendly and helpful. The facility is clean and well maintained. I Would recommend this facility.

Kenya G. | Overall Experience |
Grado:

The staff is always very nice and helpful. Nina is the best.

JOY E. | Overall Experience |
Grado:

It's a huge Disappointment! Stored our brand new 5th wheel at this location from Oct 2017. Received emails on payment reminder but FAILED to inform us when theives BROKE into it in March 21, 2 mo ago

No reviews have been submitted for this location.

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