Customer Reviews for U-Haul Moving & Storage at N Sam Houston & Antoine

4,166 reviews

11202 Antoine Dr   Houston, TX 77066

(281) 444-8028

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(281) 444-8028

11202 Antoine Dr
Houston, TX 77066

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very please. One of the best experiences here.

Valerie Cenales 
Rating:
5.0

Staff was very helpful

carlos diaz 
Rating:
5.0

Customer did not leave a comment.

Saavadria Henderson 
Rating:
4.0

A great place the people we're great and very helpful.

Krystal Hayes (16 Nisssan Altime)  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rickey Simon  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Faye HUNTER  |  First Impressions 
Rating:
2.0

When I first reserved a trailer, it was not available when I arrived. They sent me another location that did not have what I had reserved so I had to settle for a smaller trailer. I asked for the 100% guarantee that UHaul offers if your reservation is not available, and I have yet to receive/given credit for the $50.

Gilbert Alvarado 
Rating:
5.0

Nothing! Everything is a ➕️

FERNANDO RIVERA 
Rating:
5.0

Great customer service and friendly staff

Edward Haikanis 
Rating:
3.0

Customer did not leave a comment.

Adrian Velasco 
Rating:
5.0

Customer did not leave a comment.

latrica price 
Rating:
4.0

I love a One-Stop Shop!!! Not only was the U-Haul approved towing company able to drop off the wrecked van,, but I was able to pick up my replacement truck no thanks to

david miranda 
Rating:
5.0

Customer did not leave a comment.

Luis Perez 
Rating:
5.0

Customer did not leave a comment.

Shandria Noland 
Rating:
5.0

None

Juan Cervantes 
Rating:
5.0

Great staff,friendly service.

Edward Haikanis 
Rating:
5.0

Nothing already improved enough

Denzel Walker 
Rating:
5.0

Customer did not leave a comment.

Donald McGowen  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Matthew Berg 
Rating:
5.0

I appreciate all the help and a Major shout out to Rodney he went Beyond his duties as a Associate he helped me with my storage and struggles being New to Texas Thanks Again Uhaul Team of Houston y'all Rock Maybe y'all could show the Indianapolis Branch some pointers on Great Customer Service

Tynessia Clemmons 
Rating:
5.0

Customer did not leave a comment.

BRANDON CROWDER 
Rating:
5.0

None

JERRY HAMMOND  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

pier Ratcliff 
Rating:
5.0

Really nice and friendly service

Cynthia Cruz 
Rating:
5.0

Customer did not leave a comment.

DALIA HERNANDEZ 
Rating:
5.0

Customer did not leave a comment.

KAY DAMON 
Rating:
5.0

Customer did not leave a comment.

CARLA TONE-CURRY 
Rating:
5.0

Customer did not leave a comment.

Christine Williams 
Rating:
5.0

Customer did not leave a comment.

Lucinda Johnson  |  Overall Experience 
Rating:
5.0

N/A

JAMERYOUS WADE 
Rating:
5.0

Customer did not leave a comment.

Jody Moorhead 
Rating:
5.0

Customer did not leave a comment.

Brayan Lucas Huesca 
Rating:
5.0

Customer did not leave a comment.

MICHELLE GALLEGOS 
Rating:
5.0

Great service overall. Staff was awesome and attentive to all of our needs

Pattina Griffin 
Rating:
5.0

Customer did not leave a comment.

Carmelia Harrison 
Rating:
4.0

Customer did not leave a comment.

Thomas Yanowski 
Rating:
5.0

Customer service was top notch

MARK SANTOS 
Rating:
4.0

Customer did not leave a comment.

Raleigh Jackson 
Rating:
5.0

Everything Was Great Thank You

Johnny Perry 
Rating:
5.0

Customer did not leave a comment.

TIERA WHITE 
Rating:
5.0

Customer did not leave a comment.

Erik Johnson 
Rating:
5.0

The lady who was working the desk, sweeping the floors and who did all the paperwork and Also hooked up my trailer was Amazing and outstanding She does it all and represents the location and Uhaul so well. One of the most customer focused people I have ever met at Uhaul and I am a frequent user for personal and business use. If it were me, I would recognize and show her some extra incentive to keep doing what she is doing everyday. She really cares about her work abd customer satisfaction. Monte K

KAREN KING 
Rating:
5.0

Customer did not leave a comment.

Abraham Zendejas 
Rating:
5.0

Customer did not leave a comment.

Prasad Vattakunnel 
Rating:
5.0

Customer did not leave a comment.

PAMELA WHERRY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAMELA WHERRY 
Rating:
5.0

Customer did not leave a comment.

Crystalyne Roberts 
Rating:
5.0

They were super friendly. I would have preferred they bring the truck up for me. Had to walk a ways to get the truck.

Peggy Nesselhauf 
Rating:
5.0

Mrs Jackie was awesome

Cloria Hightower  |  First Impressions 
Rating:
5.0

Nothing great customer service....

Zenada Watson 
Rating:
5.0

I have been in this location several times to pickup trucks for my employer. The office is kept clean and orderly. The Sales staff is excellent! They are problem solvers!

Hendrix Head 
Rating:
5.0

Fast service..and helpful associates..

Edward Haikanis 
Rating:
3.0

I was promised the largest unit that I reserved and did not get it. Therefore I had to get 2 different storage units and was promised the same price as 1 or the 2 and did not get that...I was getting charged different prices every month due to the screw up that they made. As far as the units, they were good, no problem. But the service and management was not fair to me at all after they were the ones at caught, after the 1st manager left. After being a customer for 3 years this time as well as in the past. I felt as though the compromise that was promised to me because of their mess up, should have been given to me....Management and communication skills are not good at all.

adela turner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tearia Jarrett  |  Overall Experience 
Rating:
5.0

RYAN was EXCELLENT, his service /help/ assist with my storage unit , he’s 5 stars , on scale 1-10 , 10 being the best … RYAN is a 10+ !!!!

lana battise  |  Overall Experience 
Rating:
5.0

The guy that checked us in was such an amazing guy. He helped me after having a bad day. He made me laugh and he was super nice to me

Erica King 
Rating:
4.0

Customer did not leave a comment.

CHRISTIAN MARTINEZ RODRIGUEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jesus Caballero 
Rating:
4.0

Customer did not leave a comment.

thomas sanmiguel  |  First Impressions 
Rating:
5.0

Great service and equipment!

William Garza 
Rating:
5.0

Great customer service

Edward Haikanis 
Rating:
5.0

Customer did not leave a comment.

Septymber WYNN 
Rating:
5.0

Customer service was on point! Thank you so much for letting me and my daughter wait on the inside for our ride! Definitely will be a return customer!

Clydia DeVane 
Rating:
5.0

Customer did not leave a comment.

Brandon Huynh 
Rating:
5.0

Customer did not leave a comment.

Deloris Chaney 
Rating:
5.0

Customer did not leave a comment.

yamil Ruiz 
Rating:
5.0

Customer did not leave a comment.

Nikita Kovalenko 
Rating:
5.0

Customer did not leave a comment.

Blake Rand 
Rating:
5.0

Great service!

jarvis williams 
Rating:
5.0

Overall stay for over 5yrs was great. Just hate if you move out early there is no type of reimbursement for the remaining days. I would still rent again and refer to others regardless of this. Thanks

Renee hubbard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

yamil Ruiz 
Rating:
5.0

Customer did not leave a comment.

Roberta White  |  Overall Experience 
Rating:
5.0

Great services

Cuong Vo 
Rating:
5.0

Customer did not leave a comment.

Emily Alley 
Rating:
5.0

Customer did not leave a comment.

Journei Rogers 
Rating:
5.0

Pray for more people to move 🙏

David Kikopa 
Rating:
5.0

Customer did not leave a comment.

Corella Tapp 
Rating:
5.0

Great customer service

Edgar Herrera 
Rating:
5.0

Customer did not leave a comment.

Adrienne Rice 
Rating:
5.0

Customer did not leave a comment.

arthur campbell 
Rating:
5.0

Customer did not leave a comment.

Yesenia Maristal  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

latisha guillory 
Rating:
5.0

Customer did not leave a comment.

Gantt Washington Jr 
Rating:
4.0

Check The truck out after each time it goes out .This one has a vibration issues ,it may be the in steering are there are bad tires on the truck,but every thing was well.

Alvin Peavy 
Rating:
5.0

The team at this location are very efficient from start to finish. A superb experience!

Nathan Saunders 
Rating:
5.0

Great staff.and friendly staff

Edward Haikanis 
Rating:
5.0

The staff was always courteous and willing to help in any way. The facility was always clean.

Regina Hyde  |  Overall Experience 
Rating:
5.0

I greatly appreciated your courteous employees.

Arnold Campos 
Rating:
5.0

Customer did not leave a comment.

NELLIE REESE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terrance Dixon 
Rating:
5.0

Customer did not leave a comment.

Kendra BAY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Ferm in mConcepcion 
Rating:
4.0

Customer did not leave a comment.

Lloyd Bell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melissa Durr  |  First Impressions 
Rating:
5.0

Helpful staff..and fast service.

Edward Haikanis  |  Overall Experience 
Rating:
5.0

Very helpful staff..and friendly staff..

Edward Haikanis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy Murray 
Rating:
5.0

Great service, friendly associates,,

Edward Haikanis  |  Overall Experience 
Rating:
5.0

Everything good

Julio Padilla 
Rating:
5.0

Great customer service

Edward Haikanis  |  First Impressions 
Rating:
5.0

Great service and respect. They were closing when I arrived to return my car dolly they stopped and closed out my order... Great SERVICE!!!!!!

JAMAINE BRINGHAM 
Rating:
4.0

Nothing

Adolfo Lopez 
Rating:
5.0

Your mgr Mr Ryan is an awesome professional personnel. Thanks ihaul

linda nickerson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Vitalij Merker  |  Overall Experience 
Rating:
5.0

Friendly staff..

EDWARD HAIKANIS  |  First Impressions 
Rating:
4.0

I was sent to multiple locations, the employees would make me a reservation and force it in the system then when I show up there wouldn’t be a unit to rent. Very unprofessional. I wasted over an hour trying to track down a trailer because this.

jesse cannon 
Rating:
1.0

The prices kept increasing but the pest control did not improve. The young lady at the counter seemed to only wait on Hispanics call them out of line. The line would be out the door and the other employees were in no hurry to get to a computer to assist the customers.

Vinita Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KRISTI TAYLOR  |  Overall Experience 
Rating:
5.0

Nothing service was excellent and the employee that helped us with our rental went above and beyond with his excellent service. We are highly satisfied! Employee Carlos Delgado store number 755047

Jennifer Priego-Sotelo 
Rating:
5.0

Customer did not leave a comment.

Brionte Greene 
Rating:
3.0

Always get the truck for the customer instead of having them drive around a pothole filled yard with multiple trucks every where . It was very confusing

Beatrice Collins 
Rating:
5.0

Customer did not leave a comment.

Shana Phouthong 
Rating:
5.0

Trevon customer service was excellent, he was very knowledgeable and provided detailed instructions on the move out process on unit 1173. I will recommend my family and friends to U-Haul in the future. Thank you Uhual and Trevon for providing excellent customer service!!!!

Patricia Brumfield  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Shawn Demerson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Darrell Fletcher  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darrell Fletcher 
Rating:
5.0

Customer did not leave a comment.

kenneth murray 
Rating:
5.0

Customer did not leave a comment.

Summer Molinari 
Rating:
5.0

Customer did not leave a comment.

KiTanna Franklin  |  Overall Experience 
Rating:
5.0

The manager Ryan was so amazing and willing to help. The staff was also helpful. Definitely will recommend and use again in the future.

Lanette Webber  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

linda sullivan 
Rating:
5.0

Great service thx

jeff foster 
Rating:
5.0

Customer service was the best! Great team

TAYLOR MORRIS 
Rating:
5.0

Customer did not leave a comment.

Jim Alton 
Rating:
5.0

Customer did not leave a comment.

joseph swinehart 
Rating:
5.0

Customer did not leave a comment.

arturo valtierra  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Semetra Samuel  |  Online Move In 
Rating:
5.0

Great customer service,and friendly staff,

edward haikanis 
Rating:
5.0

Customer did not leave a comment.

PATRICK CARR 
Rating:
5.0

Customer did not leave a comment.

gwen Anderson  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Gordon Yeatts 
Rating:
5.0

Customer did not leave a comment.

Marilyn Harrison  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Audrey Shelley 
Rating:
4.0

Customer did not leave a comment.

REBA CLARK 
Rating:
5.0

Customer did not leave a comment.

Kimberly Chandias  |  First Impressions 
Rating:
5.0

Stephanie and her team are polished professionals! I will definitely use this location for my moving needs and am glowing to tell people how fantastic this team is! Zade Houston

Zade Watts 
Rating:
5.0

Customer did not leave a comment.

Robert Williams  |  First Impressions 
Rating:
5.0

An excellent customer service. very friendly environment,

Edward Haikanis  |  First Impressions 
Rating:
5.0

Quick service with no issues

Diana Rivera 
Rating:
5.0

5 STARS!!!!!

FELIX TERRELL 
Rating:
5.0

All I have rhree words about Uhaul,,Great customer service,,

edward haikanis 
Rating:
5.0

Keep up the good service

Sherrie Wimbley  |  Overall Experience 
Rating:
5.0

My go to location.

RANDALL WATTS 
Rating:
5.0

The guys at the Antonie and Northfreeway location was very helpful, professional and polite. I will recommend U-Haul to everyone, GREAT JOB GEAUX U-Haul..........

EARL BAKER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JOHN LEMON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lionel matthews  |  Overall Experience 
Rating:
5.0

I relocated from Chicago, everyone was very nice and helpful. They even gave us water. Check in went smoothly. Thank you!

Quameko Chatman  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ALICE AUGUILLARD  |  First Impressions 
Rating:
5.0

All great except my credit card received a charge for $1300 the day I went there from UHaul Houston when I checked in Oct 4th. Luckily, it was declined. Not sure how that happened.

Craig Heikkinen  |  Overall Experience 
Rating:
5.0

The sales associate Jason was very nice and helpful.

Carey Pardue  |  First Impressions 
Rating:
5.0

Was a smooth process and was clean and well organized

Ebony Hicks  |  First Impressions 
Rating:
5.0

I am very thankful for uhaul employees on Antoine &Beltway. I appreciate excellent customer service that I received. Thank you so very much.

mary lewis-hunt  |  Overall Experience 
Rating:
5.0

Keep up the good work !!!

Sherrie Wimbley  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

tresmond scott  |  First Impressions 
Rating:
5.0

The staff is friendly and informative.

Andre Harris  |  First Impressions 
Rating:
5.0

Fast and efficient process. Stephanie assisted me. She was great and very helpful.

Iris Moreno  |  First Impressions 
Rating:
1.0

The shop manager Quentin Gill doesn’t care about customer satisfaction and is very rude when dealing with customers… he is the ONLY reason I decided to find another storage facility with friendly and helpful staff… Quentin Gill should no longer work at this facility.

DARRYL SMALL  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

martha taylor  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Krystal Hayes (16 Nisssan Altime)  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

johnnie Oliver  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Champale Kees  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

julian lopez  |  Overall Experience 
Rating:
5.0

I am of long term custom and well please with your storage and staff

CARRIE FIELDS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHASITY HUNT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rosa Martinez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

julian lopez  |  First Impressions 
Rating:
5.0

Things changed since Ryan came all for the better. If there come a time that I need a storage again this one will be top of my list. Thanks God bless.

Mattie Cassey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSE LOPEZ  |  Overall Experience 
Rating:
5.0

Thanks for making my moving experience easier

PAMELA WHERRY  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Thomas Bueno  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Ronald Munerlyn  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

THAIS BLINKS  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Rowana Scott  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Ruben Askaw  |  Overall Experience 
Rating:
5.0

Ryan is awesome!

Aleisha Sellers  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RUSSELL JACKSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laura Espinoza  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cindy Ugbaja  |  Overall Experience 
Rating:
3.0

Fix the rodent pot and it will be accepty

Erica V Gatewood  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LUIS PRADO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FALLON FOWLER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LBJ LBJ  |  Overall Experience 
Rating:
5.0

Everyone was very helpful.

cynthia barrow  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Dakeisha Atkins  |  First Impressions 
Rating:
5.0

The associate was very approachable and was extremely pleasant. I didn’t feel rushed and his customer service was great.

darlene carmon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Monico King  |  Overall Experience 
Rating:
3.0

My RV was broken into three times for the three Plus years it was parked in your facility. I made a report to the front desk the first time and nothing was done. I guess that's water under the bridge.

roger mata  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CURRY PITRE  |  Overall Experience 
Rating:
5.0

Location was clean and enough space was available to move things around. Would recommend this location.

Pablo Portillo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PEDRO MENA  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Kamesha Sterling  |  Overall Experience 
Rating:
4.0

The late drop off was very convenient

Kathy hughey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica Ellis-Rivas  |  Overall Experience 
Rating:
3.0

None

Sheryl Dionne Devernport  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robert ball  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

marcellus brown  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sandra Davis   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tiffany thomas  |  Overall Experience 
Rating:
1.0

The storage space was falsely advertised and no one tried to work with me on changing my unit. I will not rent from you guys again

Tammie Parker  |  Overall Experience 
Rating:
5.0

I’m going to come back when the time allows, great storage

Calvin Nelson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jerry Smith   |  Overall Experience 
Rating:
4.0

Service was good and everyone was polite and helpful.

Kathy hughey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Celicia Hart  |  First Impressions 
Rating:
3.0

The lady Store manager was cool but her female employees wasn’t exactly much help

EUGENE MODELIST  |  Overall Experience 
Rating:
4.0

Everything was expected

sherilyn fegans  |  Overall Experience 
Rating:
5.0

I was VERY satisfied with my storage stay with U-Haul. My leaving this facility was strictly financial on my part.

James Williams  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Yolanda Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

olga morales  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICKEY NELSON  |  First Impressions 
Rating:
5.0

Very professional

Wilbert Champion  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lisvany hernadez  |  Overall Experience 
Rating:
5.0

The manager and team were awesome, pleasant and very helpful with questions and concerns. They are very polite and nice. I have no one negative thing to say about this team … they are a true picture of what a good customer service team should be . Thank to the manager Ms. S for putting together a great team. I would over 100% recommend this particular facility to families and friends. Thank you Awesome Team!

Doris Osobase John  |  Overall Experience 
Rating:
1.0

My property was not Not secured Enclosed Trailer and vehicle was getting into several times. Equipment was stolen away Over $3500 for equipment with stolen.I received no help in property being stolen or truck getting broken into. Corporate was like oh well that Not our fault.

Aland russaw  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dewayne Hamilton  |  Overall Experience 
Rating:
5.0

Staff very nice and helpful

Ivy Sykes  |  Overall Experience 
Rating:
5.0

The Fact that the two young men helped me move my stuff into my storage that works there is awesome. I definitely recommend this Storage location

ALEXIS BELLAMY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roberta White  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MYESHIA BRUCE  |  First Impressions 
Rating:
4.0

The units are overpriced for the size of the unit

Jacquelyn Frasier  |  Overall Experience 
Rating:
5.0

The manager Ms.Shanita was so professional she accommodated all my needs yes I will truly tell everyone about Uhaul on Beltway 8 and Antoine.

Lanell Adams  |  Overall Experience 
Rating:
5.0

Todo estuvo excelente!!

claudia veronica mendoza martinez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dewayne Hamilton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nakitajoy Robertson  |  First Impressions 
Rating:
5.0

Great professional , kind , & friendly staff .

daninett k devenport  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mersaydes Chaney  |  Overall Experience 
Rating:
1.0

They told me that they had a clean secured place and it was not my truck and trailer was stolen from inside a gate place and they don't have cameras it must be somebody that works there how is stealing people stuff I spoke with the police about this place and they said it's always there for something the manager do not care and don't tell you everything about the there is no security

RICHARD LIMBRICK  |  Overall Experience 
Rating:
2.0

I received no phone messages in regards to my storage or notification on the selling of my unit. This matter is unexceptable. I being the tenant for that space should have been given some type of notice other than the fact of a move out survey. I'm not sure who was responsible for the lack of notification and I'm seeking a resolution without having to defer it to the legal system. I received a survey but no late notices...Usaf Joseph 346-412-3003

usaf joseph  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHARLOTTE MCINTOSH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LINDA TATUM-NEWMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE BLACK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CINDY UGBAJA  |  Overall Experience 
Rating:
2.0

The storage lot itself was ok but the staff are not very helpful. They were not able to answer some of my questions. A little customer service and things will be great.

Kenneiseya Anderson  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Tyshan Isaac  |  First Impressions 
Rating:
4.0

All the workers greeted with a smile

linda nickerson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cameron Moore  |  First Impressions 
Rating:
5.0

Didn't have a problem at all during my storage rental. Accessible and always felt safe and secure. Of course I did not put myself in a harmful predicament, but always felt safe.

NICOLE ROBINSON  |  Overall Experience 
Rating:
5.0

McGee is very good a multi tasking but calling in additional help if the line is long or someone waiting for a long time. Place is always clean. Everyone seem to work very hard but also seem to enjoy their time at work.

Lourine Cook  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

WAYNE FLINT  |  Overall Experience 
Rating:
3.0

Customer service was horrible and lots of trouble renting unit at the facility. Waited 2 hours and it still wasn't taken care of.

Vivian Williams  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

LATISHA COLE  |  First Impressions 
Rating:
1.0

Explained upon move in that I would be a bit over my first month due to it landing on the 25 rather than the 1st. Employee never told me that there was a no pro rate policy and upon paying for time that I occupied the storage they said I was to pay the full month regardless. Mind you payed for 26' truck one way .car hauler, tow dolly etc. Still no customer service and customer value shown. Also there was a homeless man across from my storage sleeping in his storage drunk harassing us when we visited , rat fesies all over my personal belongings couches wood was bit from rats! And several boxes destroyed . Classic vehicle has another animals foot prints all over it and wires in engine bit apart forcing me to tow it out. This will be the last time I use uhaul 1 they won't work with you if your 1 day over original check out , 2 cleanliness, and customer service they didn't even apologize for the damage to my items just proceeded to want to charge me a month I wasn't going to occupy the storage

MARCUS PEREZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KENNETH NEWELL  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

JUDY TAYLOR-ALLEN  |  Overall Experience 
Rating:
2.0

My RV was stolen there.

stephen castle  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Cliff Balderas  |  Overall Experience 
Rating:
2.0

Price was increased with no cause. No improvements were made nor were any hours extended to justify any price increases. I reached out (sent a message) to management regarding the increase but never received a response. Had to pay a late fee at least 3x when I updated my card information. I immediately signed up for automatic payments but ‘somehow’ the website did not register it. The first time it happened I assumed that I must not have saved the card information properly as the staff suggested. But the other 2x I know I signed up properly because I screenshot the confirmations. Reached out to management but was told at that time by staff that management was out and would respond to me at the beginning of the following week. Never received a response.

caroline castillo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

andrea edwards  |  Overall Experience 
Rating:
3.0

staff treated us poorly

Erikaa CANTU  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jannette Caldwell  |  First Impressions 
Rating:
3.0

My only concern was that I found a 5x10 for the 74.00 that I was requesting at a different uhaul location and the refund was in 2 parts. The 1st part was released but the 2nd part is held up for some reason. I've called my bank twice and it's on hold because of the merchant.

shirley hester  |  Overall Experience 
Rating:
5.0

Xavier was a GOD sent. Very professional and knowledgeable of what my needs required. He worked with me proficiently and in a timely manner. Thank you Uhaul for ALWAYS making My time with you Great no matey which location!

shirley hester  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DeAnna Jones  |  Overall Experience 
Rating:
5.0

The Manager at the Antoine store was always helpful and she took great care all my family needs.

Debrah Blunt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alma Harris  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Pablo Leyva  |  Overall Experience 
Rating:
5.0

We loved the facility. Huge, clean and easily accessible. Shenita was very friendly and helpful.

gertha shields  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

vinmar internartional  |  First Impressions 
Rating:
5.0

Ava is a great owner. Very hands on. Great customer service. Keeps a list to call as my size unit became available. I look forward to doing business for and extended time for my storage needs.

LOURINE COOK  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHINA BLEVINS  |  First Impressions 
Rating:
4.0

Have a nice day, iam going to send the video of the Storage room 1171 after I removed my stuff on Tuesday.I spoke to Xavier about it., and it was accomplished.

eugene adjei  |  Overall Experience 
Rating:
5.0

Great customer service

Tacha Williams  |  First Impressions 
Rating:
5.0

Everyone at this facility was patient, friendly and knowledgeable. I had to ask questions about different lock things about the locks. Whoever and whatever questions I had was answered courteously and patiently. Yes I would recommend this facility wholeheartedly!

felicia coffey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marqueshia Ross  |  First Impressions 
Rating:
5.0

None

Young Levert Jr  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

ERICA STOVALL  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

PATRICK PHILLIPS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KENYATTA FRANCIS  |  Overall Experience 
Rating:
5.0

Love the facility and the friendliness of the staff.

gertha shields  |  First Impressions 
Rating:
5.0

Ava and crew were excellent. I'm not saying the rest of the crew was lacking but Ava just stands out. She was ALL over helping customers and staff with issues. Honestly, I rented a trailer for 2 days. Just the friendliness from Ava and interaction with other customers is WHY I decided to rent a storage unit from U-Haul although I did find cheaper places. And Michael was helpful with picking up my trailer. This location stands out compared to any U-Haul I have ever visited.

James Williams  |  First Impressions 
Rating:
5.0

Great customer service.

Terrell Richards  |  Overall Experience 
Rating:
5.0

Great service

REGINALD FRANK  |  Overall Experience 
Rating:
5.0

Everything is great and greatly appreciated

ETTA JOHNSON  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Destiny Richey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charisma Fernandez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paul Perez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kyle Williams  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Onterrio Tubbs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pablo Leyva  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

rickey dao  |  First Impressions 
Rating:
1.0

Staff need to better train on customer service location is not secure no security on site which causes f of property and vandalism of property because loss of money to your customer

reginald ward  |  Overall Experience 
Rating:
5.0

Everyone was helpful the entire staff 👍👍

REGINALD FRANK  |  First Impressions 
Rating:
4.0

The team was friendly and helpful. Thanks!

Sharon Jones  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Rephael Hanks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TAMETRIC HARRIS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARIA RIVERA  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

usaf joseph  |  First Impressions 
Rating:
2.0

Reserved on a Wednesday, went to pay Friday when I was ready to move my deceased father’s belongings and found out there was already someone’s belongings with a lock on it. No manager on site. Janell had to be phoned. No apologies just my refund and goodbye with a customer service number that had over an hour wait and was the incorrect number then the correct number had a 45 minute wait just to hang up on me and not bother to return my call in the middle of attempting to search for a similar storage. Wether or not it was reception the representative could have called me back. Everything was so inconvenient, uncalled for and I’m just stuck on top of grieving. Worst and just sad horrible experience. Wouldn’t give them 5 stars I’d give none if I could. DO NOT RECOMMEND

Eduardo Ledesma  |  First Impressions 
Rating:
1.0

I reserved a storage space and when I went to the facility I paid for it just to go and find out there was already a lock with someone’s belongings in it. I go back into office there was no manager at the site. Employee #1 had to phone a manager which still stated it wasn’t occupied. Both employees had no clue as to what they were even doing from the beginning, didn’t know how to properly speak to customers and every time they were asked something they would look at each other. Nothing was known at this facility and they had no one above them on site to direct them. Janell which was who they phoned didn’t even apologize she just told them to refund me. Sucks to reserve on a Wednesday to get ready to move everything on a Friday and rest of the weekend to clear the home of my deceased father just to find out it’s already reserved and occupied and no luck on finding a storage as big i initially found available online. I did call the customer service phone number provided by one of the employees and waited an hour and a half to be told that was not the correct number for these situations. On hold for another 45 minutes just to get hung up on in the middle of trying to help me search for one. That representative could have called me back if she didn’t mean to hang up or whatever the actual circumstances were. She had all my information pulled up there was no excuse not to try and call me back. Gave up after that. I’m overwhelmed still without a storage wish the information online would have been accurate and I could have used those two days to find one that was actually available. If I could give NO stars I would. Horrible horrible experience without apologies. Grieving and stuck!!!!

Eduardo Ledesma  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Anthony Hancock  |  Overall Experience 
Rating:
3.0

Counter personal needs more training and there is shortage of personal

REHULA DAVIS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EUGENE MODELIST  |  First Impressions 
Rating:
5.0

The management and staff was very nice and professional. They were willing to help with any issues no matter what time of the day. The manager is very hands on with her customers and the way she treats her employees. I have rented storage at other locations and rented trucks as well, but this location is the best out of all of them. Thanks so much!

Teronda Pinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

debra maloone  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH A DARDEN  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

lottie brothers investment  |  Overall Experience 
Rating:
4.0

Service was good

SHAWNATELLAMAR Cardwellmiller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARCUS DOUGHERTY  |  First Impressions 
Rating:
2.0

This location is clean and well kept but the employees are usually friendly for the most part but professionalism is non existent not and they are not knowledgeable. When I moved into my unit the girl assisting me sold me a regular padlock. After leaving they put a required disc lock on and nobody knew where the key was so I had to pay another y'all employee $50 to cut the lock they put on off bc nobody knew where the key was in order to even access my belongings since they were out in. When they could have easily called me to come purchase a lock and put it on myself to avoid this chaos. This is the entire reason I moved out and relocated my belongings to a new location. I would like to be reimbursed for the fee I was charged to access my items due to their actions and lack of communication.

CRYSTAL COOKS  |  Overall Experience 
Rating:
5.0

The staff was wonderful. Very understanding and helpful.

ARKESHIAA WILLIAMS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Almeeta Mathews  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jesus Miranda  |  Overall Experience 
Rating:
3.0

I paid for another month and moved out a week later and you did not refund me my money basically it was free stolen from me in other wards free money and it’s wrong to do your customers that dirty

GEORGE DOWNS  |  Overall Experience 
Rating:
5.0

Love it

jerry blake   |  Overall Experience 
Rating:
5.0

Excellent service. Employee are super nice. Thank you. 😃

VIRGINIA SOSA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shawda Sam  |  Overall Experience 
Rating:
5.0

Each and every time I have to do business with this location, they are always friendly and extremely helpful. I appreciate the level of customer service they provide and commend the staff on keeping the property very nice.

RANITRA HAMMONDS  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

THERESA ADOFO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GERALD SMITH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kimberly Landers  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Donna Epkins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lanette whitfield  |  Overall Experience 
Rating:
5.0

Only problem I had was with mice bite into my water I had in the outdoor storage.

nick baines  |  Overall Experience 
Rating:
5.0

I would definitely, rent from this facility. There service was excellent. Great uhaul service and full on-site storage units. Very busy but excellent service.

jazztenya vann  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

tammy white  |  Overall Experience 
Rating:
5.0

MS.CEASAR ✨ BEST GENERAL MANAGER 💝

TONYA WILLIAMS  |  Overall Experience 
Rating:
5.0

I felt the rate was too high but the customer service was Excellent God Bless🙏

Jacqueline Chandler  |  Overall Experience 
Rating:
1.0

I had problems with the storage rental. It had a lock on it so I had to wait another day to get another one. However the new one I don’t have a key for I cannot access unless someone is coming outta there. I tried calling the manager for after hours and omg!!! Didn’t get no where with her and for her to tell her employee if they don’t have another storage unit to refund me my money back, but I already paid for a storage and needed it. I’m a day behind because of the unorganized storage rental. I’m scared to leave town not knowing if the new unit I was assigned might get messed up because I paid cash and yes I do have my receipts. I just wish the person who checks you out explain how to access the gate to get in and make the customer knowledgeable of the process. The problem was fixed I’m just mad I have to pay an extra day because the experience.

Jessica Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher Holland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

charles myers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ophelia walter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tiffany thomas  |  First Impressions 
Rating:
5.0

Please if you can security guard is needed

RICHARD LIMBRICK  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

paul leverentz  |  Overall Experience 
Rating:
5.0

Sherreta goes ABOVE N BEYOND TO MAKE THAT PLACE GO!! Even though busy she gets the job done

Sandra Davis   |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Christopher Holland  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tyshan Isaac  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staffs

xenia alexander  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jovan Means  |  Overall Experience 
Rating:
5.0

Excellent customer service definitely recommend.

VIRGINIA SOSA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lakuta thomas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ana contreras  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rephael Hanks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kam smith  |  First Impressions 
Rating:
5.0

Excellent service and facility will use them again when needed. Thank you U-haul

JAMES SHERIDAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES SHERIDAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

dynastee rosemon  |  Overall Experience 
Rating:
5.0

Young ladies was awesome

terence stroughter  |  First Impressions 
Rating:
5.0

Vehicle clean and easy to work with. Staff was very courteous and professional.

santos cantu  |  First Impressions 
Rating:
5.0

The store manager (not sure if I’m spelling her name correctly) but Ms. Shermetha went above and beyond the call of duty to make sure I was taken care of. My personal opinion you need more managers such as her, I’ve never met her personally but I feel as if I’ve been knowing her for years, what it is I was in a managerial position for over 17 years and what I relate to is she treat the customers the way she wants to be treated. I’ve had my experience of dealing with some of your other managers and to be honest they can take a 101 managers class from Ms Shermetha she’s the manager at the U-HAUL on Antoine and Sam Houston Pkwy

LISA BELL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

stephanie collins  |  Overall Experience 
Rating:
5.0

Great place to rent from. Manager and staff took care of my needs and exceed my expectations. Thank you.

corey Montgomery  |  Overall Experience 
Rating:
5.0

Store Manager was very helpful even after hours of business. Will be a repeat customer when needed . Thanks mrs/ms Ceasar

Romika ANDERSON  |  Overall Experience 
Rating:
5.0

I would definitely recommend this storage facility. A well-maintained facility and equipment. Staff was very helpful they help me get my movies after the first movie I had chosen could not do the low because I live too far.

RENENA FREDRICK  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jalisa Howard  |  Online Move In 
Rating:
5.0

Keep up the good work.

Kristian Lewis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mary rodgers  |  Overall Experience 
Rating:
5.0

appreciative

ASHLEE BROOKS  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Jun Kim  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HANNAH ALEMAN  |  Overall Experience 
Rating:
5.0

Very clean place and employees really helpful

luis pico  |  Overall Experience 
Rating:
5.0

The storage was clean. And the staff was awesome. Especially the store manager. She really went above and beyond to make sure my family was satisfied. I would recommend this facility to others.

Julius Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Lepore  |  First Impressions 
Rating:
5.0

Thanks you guys for your business

FRED JONES  |  Overall Experience 
Rating:
5.0

🥰

Monica Marquez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tammy white  |  First Impressions 
Rating:
2.0

Security could be improved. Feel free to contact me for solutions

Madison Garner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alfred love  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

curtis simmons  |  Overall Experience 
Rating:
5.0

Very convenient

jerry blake   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

cynthia williams  |  Overall Experience 
Rating:
5.0

The General manager and her employees are very helpful, friendly and professional.

Teronda Pinson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

denis salls  |  Overall Experience 
Rating:
1.0

Durante el tiempo que rente el espacio me robaron mis pertenencias y nunca me dejaron ver el video de vigilancia y los que robaron dejaron mucha ropa vieja que no hera de mi propiedad

JOSE IBARRA  |  Overall Experience 
Rating:
5.0

I would like to recognize Shenita and her efforts during our time at the facility. She went above and beyond to help us with our company project and shipments to the location.

Romeo Flores  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Donovan Hargis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

victor cardozo  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Crystal Johnson  |  Overall Experience 
Rating:
4.0

Our bbq pit was stolen and the person working there didn't help us with video because he said the video didn't cover that part of the storage.

Patricia Richards  |  Overall Experience 
Rating:
1.0

Have not gotten to the unit yet for there was a lock on the door and none off the employee could do anything about it IAM thinking about going elsewhere I was off the weekend now I got to. Take off tomorrow just to get the truck and hopefully they have the unit ready I payed for the uniit the truckabd can't get it done IAM thing ing about going elsewhere and get this stuff before j lose my stuff.

Neil Delabastide  |  First Impressions 
Rating:
5.0

Everyone was really professional! Shenita is an awesome manager very sweet lady!

jameshia felder  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jessie olivares  |  First Impressions 
Rating:
4.0

Everything was great. The price was kind a high.

Larry Cater  |  Overall Experience 
Rating:
5.0

Very good service specialy from the mánager

Pascual Lara  |  Overall Experience 
Rating:
5.0

Shanita is wonderful the company has a good employee with her

Debra Walters  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

miracle steadman  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

JOAN JEFFERSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

shirell austin  |  Overall Experience 
Rating:
5.0

I do appreciate the service of Ms.Shanita, she really goes to bat for her customers I was having a issue with a storage, and she did everything in her power to make it right. Which ended up me getting another building it’s good to have some one on your team like her, she’s Awesome ⭐️⭐️⭐️⭐️⭐️Five stars for her

Lanell Adams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ARMATHA HILL-GREEN  |  First Impressions 
Rating:
1.0

My property was stolen from your facility

eddie charles  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JACQUELINE MCCLENDON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

takishia webber  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

BEDINA STEADMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Dobbs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joyce Fontenot  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jesse gonzales  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marilyn Harrison  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ricky Shorts  |  First Impressions 
Rating:
5.0

The young lady, that help me was very professional and had knowledge of her job. The storage containers was nice and clean. I would recommend family and friends to visit this facility. con

GLORIA BAKER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

vernoica wilson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elayne ZEPHYR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tara Downing  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sabrina Johnson  |  Online Move In 
Rating:
5.0

I appreciated the efficient service.

michael love  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

alshanon perkins  |  First Impressions 
Rating:
5.0

Shenita was awesome. She worked to make everything better. And, she did it with a smile. While I don’t want to have to move again, I would hope that if I did, I had her to work with again.

Darrell Daniel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jennifer macias  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

BRAD G LUCAS  |  Overall Experience 
Rating:
5.0

The staff i spoke with was very helpful and polite. She answered every question i ask her and was very acknowledgeable about everything. All of my concerns was taking very good care of.

kendra SAULS  |  First Impressions 
Rating:
5.0

Employee’s customer service was outstanding! Very helpful and patient going over all questions I had on operating the vehicle.

cynthia booker  |  Overall Experience 
Rating:
5.0

I must say that the staff was always helpful. I will definitely recommend this location to others.

Gina Hart  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RAVEN REED  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

cynthia booker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

angel lewis  |  Overall Experience 
Rating:
5.0

Excellent service.

Anna Contreras  |  Overall Experience 
Rating:
5.0

staff was very helpful. thanks

halassan kone  |  Overall Experience 
Rating:
5.0

General manager Shenita Ceasar was and is very helpful.

fredrica foster  |  Overall Experience 
Rating:
5.0

Staff always friendly as well as helpful. Just was not the best rates in the area.

Shay Pratt  |  Overall Experience 
Rating:
5.0

Thanks 👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼

Alexandra Gil  |  Overall Experience 
Rating:
5.0

They saved my life. Id like to shout out to James for helping me with the lock on the uhaul. Man, you saved me. And Id like to shout-out to Sheleta (sp?) You made my day, turned a horrible situation ariund, was so polite and motherly and I appreciate the help you gave more than you know.

SAMANTHA TRIMBLE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alexandra Gil  |  First Impressions 
Rating:
5.0

Very good service. On office and very. Good service on coustomer service. By phone. Very clean. Secure place. An do you have access 24 -7. I recommend this place. Tank you for everityn

miguel pineda  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROY HEBERT  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

David Levingston  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CAROL GONZALES  |  Overall Experience 
Rating:
1.0

I have used Uhaul every time for my moving and storage needs never Brent any where else but is has to be the sorest experience I have ever had with Uhaul I was lied to by two different employees on two different occasions which costed me more money on some thing that I did not need or benefited from was not until I that the the store manager did I know that I had done spent my money and could not get it back even after she verified with the employe nothing changed also called for two days talking to different managers to help resolve the issue nothing was done and I lost money biggest ripoff I have ever experienced in my life

Taneshia Gardner  |  First Impressions 
Rating:
5.0

Outstanding service Iwill use U-Haul again in the future.

Alvin Johnson  |  First Impressions 
Rating:
5.0

All good

hoang nguyen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

erin allen  |  First Impressions 
Rating:
2.0

People are to slow. Dont pay attention to costumers

ANTONIO TORRES  |  Overall Experience 
Rating:
5.0

The young lady that helped me was very nice and patient with a Pleasant attitude!!!

rosalind smith  |  First Impressions 
Rating:
3.0

Not at all satified with the services I received during the time I was with you,could have been better informed of payment date before late charges.

Doris Bell - Wade  |  Overall Experience 
Rating:
5.0

Great service

KAREN LEBLANC  |  Overall Experience 
Rating:
5.0

I had been to 4 Uhaul locations until this one on Antoine and Beltway 8 They were able to help me .Excellent service

Melissa Sandoval  |  First Impressions 
Rating:
5.0

Over all is excellent

hoang nguyen  |  First Impressions 
Rating:
5.0

Thanks Merry Christmas

tony tran  |  Overall Experience 
Rating:
5.0

Good customer services.

KAREN LEBLANC  |  First Impressions 
Rating:
4.0

The line was long but the service was awesome. The rates were pretty good and the attendant assisted me all the way to my storage. Thumbs up.

troy taylor  |  First Impressions 
Rating:
4.0

I have no complaints and the manager was very professional

Pamela Gray  |  Overall Experience 
Rating:
2.0

I had a spare tire stolen from there, I had a security gate drop on my travel trailer and cause 5000.00 damage and recently I had my entire travel trailer stolen and no one really seemed to care .

SUSAN CROSS  |  Overall Experience 
Rating:
4.0

The lighting was not the best Was

Miguel Perez  |  Overall Experience 
Rating:
5.0

Everyone is very helpful and the place was clean and safe. Thanks

Ginger Lux  |  Overall Experience 
Rating:
4.0

The help of the lady Shenikia on the key pad for assistance was quick and she handled my request for assistance with a sense of urgency. I appreciate her customer service

Anna Ray  |  Overall Experience 
Rating:
5.0

Helpful people, great location, clean and secure, will be using again.

John Means  |  Overall Experience 
Rating:
5.0

Great service and Excellent customer service!

Kelemoke Norde  |  Overall Experience 
Rating:
5.0

Good customer service

cynthia guillen  |  First Impressions 
Rating:
5.0

Brsides the wait at counter my experience with tayaauna was. Perfect. Above and beyond without frowning.

Krystal Purdin  |  First Impressions 
Rating:
5.0

Very nice and fast service

SHANTRIA CARR  |  First Impressions 
Rating:
2.0

Customer service was very slow and unclear of what they were doing.

marcus dougherty  |  Overall Experience 
Rating:
2.0

I've been out of my unit #1050 at this location since November 2018 and yet I still get Bill's on the unit. They have cut my lock off at least once in the short time I had it and had to replace it.

DARREN EVANS  |  Overall Experience 
Rating:
4.0

Our only issue was with the accounting department. We mailed checks to make the payments monthly and at least 3 times the checks were lost. Someone needs to be more responsible with customer check

Opus Inspection  |  Overall Experience 
Rating:
5.0

The people were really nice and helpful, only problem was the computer system didn't want to give me back my deposit. They kept at it till it did. Nice storage unit, exactly what I needed.

John Means  |  First Impressions 
Rating:
4.0

Excellent customer service

marcus dougherty  |  First Impressions 
Rating:
2.0

This unit was empty since last month. Talked to manager directly but I went back in to office Friday because I kept getting letters and bills. You lost a $60,000yr customer and it doesnt matter

roy curry  |  Overall Experience 
Rating:
5.0

Thanks for ur time . i like it very much.

Rephael Hanks  |  First Impressions 
Rating:
5.0

Christina who assisted me was very helpful and polite. Would definitely be recommending this location to others.

christina fonseca  |  First Impressions 
Rating:
5.0

kk

JOHN GENTRY  |  Overall Experience 
Rating:
5.0

Great Staff. They are very knowledgeable.

patrick Washington  |  Overall Experience 
Rating:
5.0

On my exit from the facility those guys were awesome quick and fast process without a problem.

lavonder curtis  |  Overall Experience 
Rating:
5.0

I had made reservation for my truck to be stored at you facility; however I am in the hospital with my daughter. Please cancel these service until I have taken care of my daughter. Sent from my iPhon

denecia johnson  |  Reservation 
Rating:
5.0

Cool people!

Gabriel Cantu  |  Overall Experience 
Rating:
5.0

Good customer service from manager

CARRIE GILMORE  |  Overall Experience 
Rating:
2.0

There was one person in duty place full of customers Instruction on how to access storage after were not complete 1st rental was incorrect for the amt being pdf service should be better

Shirlene Thomas  |  Overall Experience 
Rating:
5.0

Great

Dixie Williams  |  Reservation 
Rating:
1.0

I decided to move out of my storage unit after being there for several months because the staff was horrible I was overcharged often and my unit was not functioning properly there was poor service at

Vivian Williams  |  Overall Experience 
Rating:
4.0

Very professional

William Gasparek  |  Overall Experience 
Rating:
1.0

I was moving out my storage and thought I would need a storage for my daughter's things I didn't think they would fit on the truck so I paid for a unit we never used I asked for a refund but was told

Temika Slayden  |  Overall Experience 
Rating:
3.0

staff don't greet customer when enter building.

nonya smith  |  Reservation 
Rating:
1.0

Even though I called earlier in the week to set an appointment for unloading my box, staff was still unprepared when I got there. Also, management did not know ubox policy nor my box's arrival date.

Amber Moody  |  Overall Experience 
Rating:
3.0

The cashier wasn't friendly.. she didn't even tell me thank you at the end of the transaction.

ETW Transport  |  Overall Experience 
Rating:
5.0

Great!

Meghan Bernal  |  Overall Experience 
Rating:
5.0

Thank you

Meghan Bernal  |  Overall Experience 
Rating:
1.0

Very expensive and treated poorly

gregory Palmer  |  Overall Experience 
No reviews have been submitted for this location.

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