Comentarios del cliente para U-Haul Moving & Storage at Hwy 367

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at Hwy 367

Grado total:

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Lashay J.
Grado:

There was a male cashier that helped me out. Super nice definitely knew his job to the science! Kudos will be back will also recommend this location.

Ashley H.
Grado:

Very pleasant intake person! The process was fast and easy with no wait!

Alyssa B.
Grado:

El cliente no dejó un comentario.

Alyssa B.
Grado:

El cliente no dejó un comentario.

Harvey G.
Grado:

Everything was fine...

shirlyn c. | Overall Experience |
Grado:

El cliente no dejó un comentario.

marguerite W.
Grado:

Nothing they really like to work with their customers. I love them.

Sekayi W.
Grado:

El cliente no dejó un comentario.

Priya G.
Grado:

El cliente no dejó un comentario.

Paul A.
Grado:

El cliente no dejó un comentario.

Charmell H.
Grado:

El cliente no dejó un comentario.

Tammi G. | Overall Experience |
Grado:

The people here were always nice and accommodating!! I most definitely will always recommend someone to you guys!!!

Shanae P.
Grado:

Nothing did a excellent job

D'Angela T. | First Impressions |
Grado:

They lady that wait on me was very nice

Marian B.
Grado:

El cliente no dejó un comentario.

Paula S.
Grado:

El cliente no dejó un comentario.

Yolanda L.
Grado:

El cliente no dejó un comentario.

Victoria L.
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El cliente no dejó un comentario.

julia F.
Grado:

El cliente no dejó un comentario.

Rebecca B.
Grado:

El cliente no dejó un comentario.

Karen L.
Grado:

El cliente no dejó un comentario.

Harry S.
Grado:

One person serviced a jam pack store for a period of 25 min. Poor scheduling of staff.no one from the administration office came out of their office to see or questioned the noisy and unhappy customers.

John L. | Overall Experience |
Grado:

No comments

Daphne K.
Grado:

El cliente no dejó un comentario.

ronald M.
Grado:

El cliente no dejó un comentario.

MELVIN J.
Grado:

El cliente no dejó un comentario.

Gregory O.
Grado:

El cliente no dejó un comentario.

Johnnie U.
Grado:

El cliente no dejó un comentario.

Shamus S.
Grado:

El cliente no dejó un comentario.

Rodrick S.
Grado:

El cliente no dejó un comentario.

Terrence L.
Grado:

El cliente no dejó un comentario.

Cassandra L.
Grado:

I came in to get a small truck, to carry a small washer. They didn’t have one, so they gave me a large truck for $29.99. I stated since you don’t have a small truck could you not charge me for the larger truck just to pick up a washer, he said he would take $10.00 off of rental. The guy stated the type of method for my card states gift card, not debit. He stated I could pay cash, and pay cash for the estimated amount, and all I needed to do was go to a ATM machine and come back and pay the amount of the estimate showing. So when I came back the story changed and I had to pay the $100 deposit. The truck ran terrible!!! While steering the truck it would continue to wobble. And there was a leak on driver side on the top of the roof of the truck that would not stop running water on me when getting in and out of the truck! While I was there I told them to give me the contract, after looking at papers given it was not anything but two sheets of nothing pertaining to the contract, There was nothing showing that was sent to email, it says it there, but it states “there is nothing to review.”and when trying to get and review it, it’s nothing! When I turned in the truck the customer service was lousy!!!!!!! The guy took the truck didn’t say a word when I informed him of my concerns! I WAS NOT TOLD I WAS BEING CHANGED $1.09 a mile!,, (And I do not know why I had to pay $1.09 a mile!) A friend came in and only paid $.79 per mile. I will NOT recommend this location ever! I recommend they tell us all information and print it out. Do not send it via email, because it doesn’t work!!!

Daniel D.
Grado:

El cliente no dejó un comentario.

John H.
Grado:

Great customer service overall.

Jacqueline B.
Grado:

El cliente no dejó un comentario.

Stephanie T.
Grado:

Great 3xperience and good customer service

Brenda B.
Grado:

El cliente no dejó un comentario.

Rawdon V.
Grado:

I had a 9am reservation. I didn’t leave until almost 9:40. I felt like for a Saturday morning, there could of have been more people working so it wouldn’t have taken so long. B/c of that there was a long line that occurred. But the actual service and employee’s were great.

Kamika N.
Grado:

El cliente no dejó un comentario.

Roy W.
Grado:

El cliente no dejó un comentario.

yolanda L.
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El cliente no dejó un comentario.

Omega M.
Grado:

No comment

Sharon P.
Grado:

El cliente no dejó un comentario.

Bridgette B.
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El cliente no dejó un comentario.

Dominic K.
Grado:

El cliente no dejó un comentario.

david B.
Grado:

My experience was great! Make a frequent hauler program? This way the customer can rack up hauler miles,and at somepoint,get a free haul? Sounds like a good plan to me?

Paul C.
Grado:

Great service and thorough knowledge of the equipment from the staff!!

Lee S.
Grado:

Look up your name or number from last rental

Irene M.
Grado:

El cliente no dejó un comentario.

William A.
Grado:

El cliente no dejó un comentario.

Richard W.
Grado:

Service and equipment was great all the staff were polite and curtious. I'm thinking about purchasing 1 of the 26' trucks for sale for business.They took tje time to answer my questions showing the equipment and offered a test drive to make sure i was satisfied.

TIFFANY J.
Grado:

El cliente no dejó un comentario.

Roy W.
Grado:

El cliente no dejó un comentario.

brittany T.
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El cliente no dejó un comentario.

darryl C.
Grado:

Cargo van was dirty on the outside as well as Mirrors and windows

Karla M.
Grado:

Everyone was very friendly, and it was very nice that they called me that day we had a very terrible snow storm and they told me not to drive back with the truck to wait until the next day when roads are clear to return it.

Tiffany B.
Grado:

El cliente no dejó un comentario.

Jacqueline P.
Grado:

El cliente no dejó un comentario.

Lee S.
Grado:

I think about it

FRANK A.
Grado:

El cliente no dejó un comentario.

Linda M.
Grado:

Outstanding service!

marni W.
Grado:

El cliente no dejó un comentario.

Priscella J.
Grado:

The white guy for the second time is rude and cuts people off. He also talks down to the black workers. He needs to work in the back and not with the public. He takes racism to a whole different level.

john G.
Grado:

the initial trailer the running lights did not work. lucky there was another trailer that every thing was working. Other than that the trailer was great.

aliskachelle G.
Grado:

El cliente no dejó un comentario.

david W.
Grado:

Need more staff, I frequently shop at this location and I’ve noticed that there’s always a wait. Increasing your staff would fix problem.

Devin H.
Grado:

El cliente no dejó un comentario.

Juana L.
Grado:

Assistant Manager was rude and showed no professionalism.

Tracy L.
Grado:

El cliente no dejó un comentario.

Bernard C. | Overall Experience |
Grado:

None at this time

Greg R.
Grado:

The trailer lights didn’t work

Rosemary R.
Grado:

Customer service reps are always pleasant and helpful.

LaKisha T.
Grado:

No complaints JOB WELL DONE! EXCELLENT CUSTOMER SERVICE!!????????

keidra J.
Grado:

Absolutely nothing! They are wonderful. The check and check out process was so easy and quick. I would highly recommend this location all the time.

Benny D.
Grado:

Maybe add more registers for the customers, sometimes the wait time can lose a potential client.

Renita H.
Grado:

El cliente no dejó un comentario.

Angela B.
Grado:

Excellent customer service

Anita C.
Grado:

El cliente no dejó un comentario.

Natalia L.
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El cliente no dejó un comentario.

Benny D.
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El cliente no dejó un comentario.

Brandy R.
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El cliente no dejó un comentario.

DONITA G.
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El cliente no dejó un comentario.

Keiresia V.
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El cliente no dejó un comentario.

carmen A.
Grado:

Bring back free coffee

Tommy N.
Grado:

El cliente no dejó un comentario.

Enoch C.
Grado:

I rent here often, and I've been well taken care of and treated like family. When I returned my equipment this time an employee approached me in a rude manner that I feel could have been dealt with differently. I may continue to rent here, but if I see that this guy is going to be handling my rental, I will take my business elsewhere.

Stacy J.
Grado:

I would suggest more experience workers to advise customers of your process. The wait time is always long and mileage is almost always calculated inappropriately.

jesse F.
Grado:

El cliente no dejó un comentario.

FIDELIS I.
Grado:

El cliente no dejó un comentario.

Gilbert D.
Grado:

El cliente no dejó un comentario.

Edwin S.
Grado:

N/A

Rickey E.
Grado:

El cliente no dejó un comentario.

lonna B.
Grado:

Very professional. Service was excellent. My only con would be more staff to help at registers. Other than that all is good! Thank you!

Brenda G.
Grado:

Manager very friendly.

Lisa D.
Grado:

Everything is paperless now, and a link is sent to our phone, well it wouldn't work properly and the agent put everything in his phone, and I was uncomfortable with that.

chiquita B.
Grado:

El cliente no dejó un comentario.

Carmen J.
Grado:

The Manager was so kind and helpful

James H.
Grado:

Everyone I interacted with was friendly and professional. I can’t suggest any improvements.

Willis C.
Grado:

use a number system to prevent customer service issues

Randolph S.
Grado:

The change oil light kept appearing on the dashboard. No customer wants to rent a vehicle that might not have been properly maintained.

Gwendolyn T.
Grado:

El cliente no dejó un comentario.

Anthony B.
Grado:

El cliente no dejó un comentario.

Judith J.
Grado:

Nothing, the customer service was great

Edith S.
Grado:

El cliente no dejó un comentario.

Andre S.
Grado:

All was good

THOMAS S. | Overall Experience |
Grado:

Everyone is friendly and helpfull

Corey C. | First Impressions |
Grado:

I would never go to another U-Haul location there customer service is the best. They take extra care of customers far and beyond thumbs up to Theo!!! Thank you!!

Wanakee B. | First Impressions |
Grado:

Service was great 👍 friendly cashier I would use this U-Haul again,and recommend this ☝️

Murray W. | Overall Experience |
Grado:

The staff were really helpful

Keith L. | First Impressions |
Grado:

Excellent customer service

Karl R. | Overall Experience |
Grado:

Excellent facility

Otha J. | Overall Experience |
Grado:

To. UHaul you guys was verry helpful. And. If i should need. You all agian. I wii make sure i see you Theo. Thank You.

ciarra B. | First Impressions |
Grado:

Very nice people who who knowledgeable and helpful

Cynthia M. | First Impressions |
Grado:

I would like to be able to get into my unit any time I want or need too. I chose this place because my daughter lives very close but if I had known it was not an 24 hour access.

Mia H. | Overall Experience |
Grado:

The staff at this U-Haul location was very friendly and went above and beyond to meet my needs

tryce w. | First Impressions |
Grado:

Every employee was very helpful. I really appreciate the business

Derek M. | First Impressions |
Grado:

👍🏾

margaret h. | Overall Experience |
Grado:

Theo is the bomb

LARRY S. | Overall Experience |
Grado:

All of the staff was extremely helpful and courteous

shonta d. | Overall Experience |
Grado:

I love this place

Wiley-Ann C. | Overall Experience |
Grado:

Great store

Ulonda D. | Overall Experience |
Grado:

My experience with this Uhaul company was more than belightful they walk me through everything helped me find the perfect storage for me and the staff was amazing. Thank you so much

No reviews have been submitted for this location.

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