Customer Reviews for U-Haul Moving & Storage at Florida Ave
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

1,212 reviews

9505 N Florida Ave   Tampa, FL 33612
(N Of Bush Blvd, Across from Elder Ford)

(813) 933-0499

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Office Hours

Always Open On Your Smartphone

Services at this Location:

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(813) 933-0499

9505 N Florida Ave
Tampa, FL 33612
(N Of Bush Blvd, Across from Elder Ford)

Services at this Location:

Office Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

5 great years! I love their service and my items felts safe and secure.

Jeffrey Cesar  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Blanica Perez  |  Overall Experience 
Rating:
4.0

I had to move stuff out of a unit in order to get the correct unit but it all got worked out just caused me extra work to move stuff.. she should of paid more attention to what she was doing. No one was in store there was a friend of mine that came with

LISA KOHL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LATOSHA GLOVER  |  First Impressions 
Rating:
5.0

Only had a problem once with AC going out for about 2 months.

barbara Newberry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Phyllis Bridges  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angelia Pitts  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Tuong-Van Whedbee  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

andre mcadens  |  Overall Experience 
Rating:
5.0

Wonderful experience if I’m ever in need of storage again I will definitely be back !

Samantha Izaguirre Rodriguez  |  Overall Experience 
Rating:
4.0

From 10pm to 8am are the only time the units was unacceptable unless u got a note permission to use it and it has to be a good one. So no it's not 24hour access. I work evening and get off at 11pm it was hard tk try to load up our unit before having to go to work 10 hours. That's our only complaint.

Alfred Anthony  |  Overall Experience 
Rating:
5.0

I highly recommend U-Haul Moving & Storage. The staff were great. The manager Mrs Dayna Rodriguez was exceptional. The facility was gated and well secured.

Jacky Mansour  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

SANDRA AROCHO SOTO  |  Overall Experience 
Rating:
5.0

Una experiencia muy buena

Jose Batista Falcon  |  First Impressions 
Rating:
5.0

Nice service

MARIO CHAPMAN  |  Overall Experience 
Rating:
3.0

When returning the truck, they were friendly but we felt a bit like an inconvenience to the gentleman working outside when we pulled up. They also questioned some pre-existing damage on the roof that was not from us. We had to wait for a significant amount of time as they examined the photos from the truck before we left to see that the damage was already there but they forgot to put an X sticker.

Lacey Lakes 
Rating:
5.0

Customer did not leave a comment.

Samantha Izaguirre  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samantha Izaguirre Rodriguez  |  Online Move In 
Rating:
1.0

The management kick me out of my storage unit. Because I was charging my phone up. I paid $126 for my storage unit that month. And they kept they lock on it I can never get in it. I feel like I'll racially discriminated on by the manager that lives on the property.Dayna Rodriguez, Is the General Manager. She took half of my money. I was racially discriminated on. She was very unprofessional. Yelling at me calling me racist slurs. All because I charged my phone up on the side of the building. they had no sign. Saying you couldn't do it. The storage unit was a 5x10. It's impossible to trash. I'm asking for a full refund of $126.

don smiley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PATRICIA HAMILTON  |  Overall Experience 
Rating:
5.0

The staff, are very polite, very professional. The unit are always super clean. They are the only storage for me. And I would like to thank them for being awesome 😎

don smiley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel Cox  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

LUIS BENITEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

YAZELIA OLMEDA  |  Overall Experience 
Rating:
5.0

Wilnelson went beyond his abilities to make our moving experience unforgettable. He was the main player in our unforgettable good experience. Thank you Wilnelson.

LUIS BENITEZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Johnson  |  First Impressions 
Rating:
4.0

Thanks for your service it was great!!

don jenkins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROXANA NOVOA  |  Overall Experience 
Rating:
2.0

Call my check out of the storage. I was totally dissatisfy on the service that worker there They were very unprofessional disrespectful and just did not take my time under consideration I had waited from 4:35 until 730 to be done with U-haul. Because of ALL the run around that I received on yesterday Checking out they first gave me an incorrect move out. they secondly, did not bring the key to unlock. She came gave me another cold and left without taking the lock off my storage and she had to come back a third time. My storage I just was very, very this. disatisfied with my move out. The worker that came had to come twice with no consideration of I'm sorry I forgot the key. I'm sorry I was supposed to come and open the gate for you. She just was none concerned about her job. I wish I knew her name. Only her initial which was C thats what they call her ..and she was just a bad sore for Uhaul company. My number to be reached is area code 8136133402 at any time, thank you.

Candi Burton  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

NERLANDE DECEMBRE  |  Overall Experience 
Rating:
5.0

The only complaint I have is that the storage units are way too expensive! Otherwise everything else was great.

Penny Jaghai  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tommie perkins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Parker  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Nancy Polanco  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darell Williams  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Daniel Blocker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

chad Abramson  |  Overall Experience 
Rating:
3.0

I’m not a negative rater but the facts are I was given a higher rate price than the one offered to me by almost double! The counter guy was ok but reminded how tired he was and that he was the only person working the counter. I waited 45 minutes and did all the work lol (provided all my info via app).

Marco Trujillo  |  First Impressions 
Rating:
5.0

Thanks

Amy King  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DEBRA REDDICK  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RONALD DIAZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LATECIA FELLS  |  Overall Experience 
Rating:
5.0

The owner was truly amazing. Quick, friendly and efficient. Pleasure to do business with.

DANIEL O'BRYAN  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rene Torres  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Cheryl Benders  |  Online Move In 
Rating:
5.0

Your staff was the best and most helpful. thank you.

Tuong-Van Whedbee  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

STEPHANIE COSME  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kendra Barmer  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Arthur Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEBORAH JONESIA  |  First Impressions 
Rating:
5.0

Muy buen servicio gracias

ADRIAN FONT DIAZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Iris Garcia  |  Overall Experience 
Rating:
4.0

always guaranteed an issue at check in- i don’t think we had one reservation NOT marked as cancelled once we arrived, despite several attempts to confirm ahead of time. even with the storage unit we experienced the same issue, just to unpack our items and see our storage unit was locked. had to end up driving back to the place we got the keys because they would always hang up on us🫣 staff not really friendly but they’re not rude and that’s all that matters really. the reason i am giving 4 stars is because u-haul always makes it right and generally brings the final price down. again- at the end of the day that ls what matters most to us.

Cristina Robbins  |  First Impressions 
Rating:
5.0

I didn't receive my $50 deposit back.

SIMON WALSH  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Seresaa Setzer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Candi Burton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Deni Brave  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

CARRIE TERRY  |  Online Move In 
Rating:
2.0

There was no lock in the room

George L Ramos JR  |  Online Move In 
Rating:
5.0

Excelente

Karen Garcia  |  First Impressions 
Rating:
5.0

Friendly and quick.. no hassles

Jeremiah Ruiz  |  First Impressions 
Rating:
1.0

Me and my family are homeless, yes we fell behind on the payments and I made sure I kept them updated. It was to the point I even spoke to Danya the General Manager of the store via text letting her know our situation. Tried to negotiate a way to save our stuff or even be allowed just to get our important documents out of there. I received an email stating that since we never communicated or reached out our unit was sold for $25 and we owe $345 I believe. I reach out to customer service and made a complaint that was suppose to be sent to the president of marketing for that location. Never got an email from customer service or any phone call back to discuss my situation.

TE'SEAN HALLIDAY  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Judith Garcia  |  First Impressions 
Rating:
5.0

Staff was polite and willing to answer questions in person or phone. The storage area was always clean. I would suggest more light in the hall where the storage doors are. Moving in or out was easy especially with the available dolly. Thanks. Ill be back if I need your services again.

adlin santiago  |  Overall Experience 
Rating:
2.0

I kept having to replace my DampRids and I didn't find out why until I moved out on 7/15/2023. There's a hole in the top and you can't see it. Once unit was empty my son-in-law had us close the unit with him inside, that's when he saw it. Unit 1009

Kathy Lewis  |  Overall Experience 
Rating:
4.0

The rental price increased , and I spent three days calling before the unit was cleared for having moved out.

Vladimyr Jean-Pierre  |  Overall Experience 
Rating:
1.0

Terrible communication between the call center and facilities. Rented a furniture dolly on the first move and went to pick up and they didn’t have it. This time we got to storage unit and there was no lock left in the unit and the office was closed. Had to wait for someone to bring it.

Brady Koger  |  Online Move In 
Rating:
2.0

After booking reservation for storage unit I showed up and was told the unit I reserved was not available and I had to relocate my storage to another U Haul that had our specific size unit available which was 4.6 miles from the original unit I chose

Brianna Pardo  |  First Impressions 
Rating:
5.0

Everything from the truck rental to the storage rental was absolutely great! The price was ok and a little over my head but is was still good because my first months rent was absolutely free! I love U-Haul. I wouldn’t choose another rental place!

RHONDA PATTON  |  Overall Experience 
Rating:
5.0

The customer service is horrible, cause of the slow pace and communication, but not all staff. The facility is perfect

Alex Cumberbatch  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Pamela Morehead  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Shawna Remy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yalitza Miranda  |  First Impressions 
Rating:
5.0

Excellent work by all involved dayna Rodriguez excellent customer service thank you so much

Catherina Vaecaro  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STACY LANE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tabb Pitt  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Amy King  |  Online Move In 
Rating:
5.0

Outstanding service, staff and facility!

LAUREN FREDRICKSON  |  First Impressions 
Rating:
3.0

Need more carts. See yah soon

MARY HILL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda Sorg  |  Overall Experience 
Rating:
5.0

The General Manager helped with my move by ensuring her facility is well maintained. Cleanliness, along with the temperature for the climate controlled unit was perfect for all of my belongings. Also, the property was safe and secured at all times. Great job Dayna!

CHRISTIAN TROWBRIDGE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

connie phillips  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

MARY HILL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARIA DOMINGUEZ  |  Overall Experience 
Rating:
4.0

Rented a 5x5 unit which was not really 5x5. It was about a foot smaller.

Ulbia Irizarry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Luciun Angier  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Brittany Sherman  |  First Impressions 
Rating:
5.0

You have a great system, very streamlined, and easy to understand the instructions.

Angel Soto Jr  |  Online Move In 
Rating:
5.0

I was with Public storage before moving to U-Haul, what a difference, no comparison! Keep up the good work...

William Beckman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RICHARD BARR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thea Pickett  |  Overall Experience 
Rating:
4.0

Very unclean and unorganized location.

Abdou Camarda  |  Online Move In 
Rating:
5.0

The dimensions of the unit are not as posted. Rented a 5x5x5. My daughter who is exactly 5 foot tall. Had to bend down to get in.

Ulbia Irizarry  |  Online Move In 
Rating:
4.0

Gets hot in there sometimes other than that it's a good place

Charles Robbins  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

SHANTAE DUNLAP  |  Overall Experience 
Rating:
3.0

Staff is disrespectful

CLYDE HAMMOND  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yamila Zayas  |  First Impressions 
Rating:
5.0

This location was clean and convenient. I kept it much longer than I needed it but knew it was safe/secure and didn’t cost too much.

BRIAN NIMMO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lamarion Ricks  |  Overall Experience 
Rating:
4.0

Business operations is great, but the young lady at your office was rude and very judgemental

CLYDE HAMMOND  |  First Impressions 
Rating:
3.0

I ordered 3 U pods to move my belongings from RI to FL. I contacted Uhaul in Tampa to reserve a large storage unit. I asked if the place where the storage unit is, is the same place where the pods would be dropped of so that I could move my things from the 3 pods into the storage unit. I was told yes. Everything was set up. On my way to meet the driver with the pods, I received a call from Uhaul. The woman asked if I was getting a package delivered and I told her yes, 3 U pods. She said that I had given them the wrong address. She said she gave the correct address to the driver and would meet him there. When I call there the pods were there and the driver was driving away. The pods were at 10400 North Florida Ave. the storage unit was at 9505 North Florida Ave and the U Haul office was a different address. I would have to now get a truck to put thing from the pods into and then drive it 2 blocks down the road to the storage unit, which I was assured that I would not have to do. Then when I went in to rent the storage unit, I was told that the biggest available was a 10X15, not was I reserved. I reserved a much larger unit. Finally I pulled up the reservation and a manager type happened to be walking by and was able to help the young man find my reservation. The hole experience was frustrating!

JOSE ALMOND  |  First Impressions 
Rating:
5.0

Thanks to the cleanliness and knowledgeable staff.

Lesley Santos  |  Overall Experience 
Rating:
3.0

I give all employees 5stars for excellent service

SHERARAKA DAVIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Virginia Deleon  |  Overall Experience 
Rating:
4.0

No comment

Tommy Willams  |  First Impressions 
Rating:
5.0

The hour of entering should be longer

FRANCES DEROJAS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

anthoney valenti  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jackson Westerlund  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sharonda william  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiffany Lowenthal  |  Overall Experience 
Rating:
5.0

The two female associates were outstanding very helpful and just outright the best I have ever seen.

Antoinette boler  |  First Impressions 
Rating:
1.0

I purchased a lock from the facility that I never received, I got the general manager and she never answered

Devonya Upshaw  |  Online Move In 
Rating:
5.0

Always have enjoyed doing business with you 😘

Jennifer Parker  |  First Impressions 
Rating:
5.0

Awesome team

Sheraraka Davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SAM FRANCIS  |  First Impressions 
Rating:
1.0

This was the worse experience I have had with U-Haul. On Saturday 12/31 I rented a truck from Daytona Beach to Tampa thought I was going to be able to go to the storage on Sunday 1/1 which I was told the facility would be open but when I called to see what time they were closing I was then told they were closed and I wouldn't be able to get the unit until Monday which I had to work from 6-2, not to mention the truck was supposed to be returned at 1pm on Monday. When I called to see what could be done about that I was then told I had to keep the truck another day and pay for another day as well. Once I gotten off from work I went straight to the location I was assigned to only find out that I was on the 2nd floor and they had no elevators, I asked to be moved to a different location even if it wasn't climate controlled. Then I got to that location which said open until 7 and they closed. I called customer service and was on the phone with them for an hour being transferred multiple times only to be told I had to go to a different location. Once I got there I must say Wilnelson was very very helpful. He listened and stayed even with all the extra added computer issues (which took almost an hour) that were going on he wouldn't go home until he took care of me. Needless to say besides Wilnelson being so helpful this was the absolute worse experience I have had with U-Haul. By the time everything was figured out I was too tired to even take anything off the truck and now I have to find help just to get it unloaded today and be able to turn the truck in. I must say again that Wilnelson was great.

LYNETTA Stenson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

HERMINIO ROSARIO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dianna Jones  |  First Impressions 
Rating:
5.0

I hope to get back what I didn't use back on my card please

SANTOS RODRIGUEZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sylvia Taylor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charmaine Levy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carey Carter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sherrita Pena  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ruth Johnston  |  Overall Experience 
Rating:
1.0

Know help at all

anna sapp  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Theodore Hinson  |  First Impressions 
Rating:
5.0

The staff has always been great with me I have used this same office for 10 years thank u guys for your great services!!!!! You are the best

CYNTHIA WASHINGTON  |  Overall Experience 
Rating:
4.0

I had to paid for one I didn’t use…. And was $230…other than that it was ok.

Rafael Nunez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelvin Benitez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

YOLANDA SANTOS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Miki Havens  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Hohf  |  Overall Experience 
Rating:
3.0

I really do not care for the design of the building. Only one elevator for everyone to use, access is only a one line road, which make it very hard to get to the elevator if other people are there unloading. Among other, but because of the location, you are kind of land lock.

WESLEY JUNG  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Raquelle Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Felishia Cason  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PATRICK DOOMSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sherrita Pena  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

carmen vazquez  |  Overall Experience 
Rating:
5.0

I chose the wrong size storage and they was very helpful in helping me change my storage without a hassle.

KRYSTAL WILLIAMS  |  First Impressions 
Rating:
3.0

The only thing I did not like is there's no A/C for a storage to maintain our things in good condition to not get mold on them. I think the storages should have AC on all of them.

Waleska Hernandez  |  Overall Experience 
Rating:
5.0

it was awsome

awni massoud  |  Overall Experience 
Rating:
4.0

Lo único que se debería mejorar es la falta de los carros para poder mover las pertenencias y los trabajos que hacen en las unidades alquiladas. Personas trabajando la mecánica y no dejan espacio para estacionamiento

Nitza Massari  |  Overall Experience 
Rating:
5.0

But there is no furniture dolly to help me move the stuff in flat bed

gordon leblanc  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Michael Patrick  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

daniel thompson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jesse Thompsonn  |  First Impressions 
Rating:
3.0

I did it online truck and added the storage room call before I went to get the truck I was told he could not give it to me it's not working I had to call U-Haul and see who I had a truck for me was told to go somewhere else it was my pick up time got there not on the computer for the location wasted gas again had to go to the main office and they had the truck there and that's where my storage unit was at the same place I could not do anything but smile and hold my tongue I had other things to do did my check on the truck by the paperwork here we go again the gas I had to go get the lady and have the young lady that helped me come out and check the gas gauge because they said it was almost on the half by the paperwork but it was almost on E (wow)

Shamika Danzey  |  First Impressions 
Rating:
3.0

No move in carts. Place was packed with people moving in and out and no carts were there to assist.

Linda Sorg  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Janet Medina  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JILLIAN TORNEY  |  Overall Experience 
Rating:
1.0

From check out to check in it was choas, i had to drive to 3 different locations for one reservation and rep didn't note my checkin and held my deposit would not recommend will not return. Uhaul needs to be closed

WARNELL ST CLAIR  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dereck Schrank  |  Overall Experience 
Rating:
2.0

Took a ling time and the lady who helped us return it was not kind at all.

Samira Lazar  |  First Impressions 
Rating:
4.0

The email was a bit confusing and I ended up paying for 3 Uber rides.But it worked out in the end.

Barry Oberle  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CATHERINE RIOS  |  First Impressions 
Rating:
2.0

It was only one small cart to get our stuff up three flights it is ridiculous people parking their cars in front of the elevator eating lunch preventing people from unloading there's nobody around to talk to I wouldn't recommend this to my worst enemy

STEVEN MORROW  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

mary allen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jana Shalaby  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DONALD WILDER  |  Overall Experience 
Rating:
3.0

I had to pay a large amount of money to get my belongings out of storage, after paying that large amount I discovered I had the option to do a 24 hour agreement to save money but it was never offered to me, times are very hard so it was very disappointing to know that information was withheld deliberately withheld.

Julius Gordon  |  Overall Experience 
Rating:
5.0

I am not happy with my rental today I can't believe I paid 70 something dollars for a truck for a couple of hours and all that truck did was sit in my yard

Sheraraka Davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

FRANK REYES  |  Overall Experience 
Rating:
5.0

Thank you!

SERENE FIELDSL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JASON ZIPPER  |  Overall Experience 
Rating:
3.0

I wasn't told, nor given the gate cold to enter the U-HAUL STORAGE where my things are located @ 9595 N. Florida Ave. Tampa, Florida 33612. Could u send me the gate code back, please? How do I go about finding out what the gate code is, tho?

Sylvia Taylor  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Katlyn GassenKurtz  |  Overall Experience 
Rating:
4.0

This location is very backed on weekends. They could hire some more people for the weekends.

Rawad Zienni  |  First Impressions 
Rating:
5.0

Have used U-Haul storage several times b-4, always Excellent service and easy to work with. Would use again.

Josphine Whitman  |  Overall Experience 
Rating:
5.0

No problems at all and when I was late they was kind about my situation thank you

Daniel Blocker  |  First Impressions 
Rating:
5.0

Todo excelente, mi recomendación es que debe tener acceso asta las 11 pm

Jose Novas  |  Overall Experience 
Rating:
5.0

All staff are excellent

jennifer parker  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Darell Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MAXINE KING  |  Overall Experience 
Rating:
2.0

Couldn't find it bad directions to small

Cicely Johnson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Natasha Cooper  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

NNEKA WILLIAMS  |  Overall Experience 
Rating:
1.0

No lock was in the storage unit. Facility was not clean nor did it look safe. There was no one on site to help out with getting a lock or upgrading unit. I tried calling and it was going to be a 40 minute wait to speak to someone. I just took the lost and booked a completely different storage company. I would never recommend someone doing business with Uhual storage.

Antonio Pratts  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Cicely Johnson  |  First Impressions 
Rating:
4.0

No one at the office at 9505 to provide info just had to figure it out on my own. There was a notice regarding a remote to enter but no one at the time of rental offered that or explained it. It says 24/7 access but then other notices say shorter restricted hours. Confusing

Mary Lewis  |  First Impressions 
Rating:
3.0

App doesn't work very well for ID upload. Please fix. Other than that, everything was great.

Emily Warner  |  First Impressions 
Rating:
1.0

Pésima atencion al cliente, el personal de atención al cliente es grosero y no ofrece soluciones serias. Pedí una devolución por la cancelación de mi estorage y aun no me la han realizado. El peor servicio.

CesarMiguel ReyesCruz  |  Online Move In 
Rating:
5.0

Dayna and her team were amazing and understanding for extreme situations. The only drawback to the location is the drainage. Thanks again.

Clay Gibson  |  Overall Experience 
Rating:
5.0

Love Ed it

Jelissa vazquez  |  Overall Experience 
Rating:
5.0

Thank you so much for the use of the storage unit...if I need a storage unit again I will be using U-Haul....I will recommend U-haul to my friends

Joel Marecek  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

natasha parkes  |  Overall Experience 
Rating:
2.0

The website needs to offer the option of choosing the unit location and not assign a unit. A system like that used to get tickets for a sporting event would be in my opinion better

Carlos Maysonet  |  Online Move In 
Rating:
5.0

The assistant that helped me was friendly and very knowledgeable.

bella cardoso  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

suhail cortes quinones  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

scott farquhar  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

ANDREW GALLETTI  |  First Impressions 
Rating:
5.0

I have been with U-Haul for the last 4 years with my storage unit and have been very satisfied with everything. I also use them for U-Haul moving trucks as well. Everything is very convenient and online or in person to make the experience more pleasurable. Thank you so much for making this process so easy!! I will absolutely use U-Haul again when I need to.

Denise Del Gardo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

monalisa miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOANNA GIRON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nancy Kammerer  |  First Impressions 
Rating:
5.0

This property is excellent very well kept and clean all the staff members are amazing and a pleasure to do business with.

Mark Guzzo  |  Overall Experience 
Rating:
2.0

What is the use of having when you have no light in the storage unit and you can barely see? I'm not happy with this site.

EVELYN FORD  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

kacie orr  |  Overall Experience 
Rating:
3.0

Drug activity and a meth lab in locker .. The staff and movers were wonderful

Dorothea chitur  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

fontaine ayala  |  Overall Experience 
Rating:
3.0

My only issue with UHAUL has been reported to and addressed by the office staff at 9505 N Florida Ave, Tampa, FL 33612. Basically, it should be made clear that a space reservation is not secure unless money is deposited. I was given a reservation number, but when I arrived three days before my move to the new space (in the same building) I was told it was given away to someone else who paid to move in sooner than I had told them I would move.

ELIZABETH GEDGE  |  Overall Experience 
Rating:
5.0

I've rented with uhaul for years. Very satisfied.

jennifer parker  |  First Impressions 
Rating:
4.0

Great

DONALD WILDER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GARRY KETCHAM  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heidi Coleman  |  First Impressions 
Rating:
5.0

Excelente

NANCY LABRADOR MENDEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rachell Fantroy  |  First Impressions 
Rating:
5.0

Have always used Uhaul for all my moves. As always I received excellent service.

Chiquita M Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joyce Robinson  |  Overall Experience 
Rating:
5.0

Good stuff keep ii up

sylvio desir  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Willie Dixon  |  Overall Experience 
Rating:
4.0

Ms Dana was very pleasant and straight to the point. We were pleased to work with her.

Kish Bellinger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tonya Cooper  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

THOMAS TETERS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ANDREW LOGAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ambrosio Fachini  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Fanny Correa  |  Overall Experience 
Rating:
5.0

Great manager dana

JIMMY SHANKS   |  Overall Experience 
Rating:
5.0

I will recommend uhau.l to everyone. Thanks

idabel cardona  |  Overall Experience 
Rating:
3.0

I payed my rent on the 7th of December I moved out on the 11th I should have gotten some of my money back

rosella morrison  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

carleane Conry Olczak  |  Overall Experience 
Rating:
5.0

Nice storage place, it has a lot of broken glass some people sit there doing weird stuff, spray painting, the facility is clean but has a horrible chemical smell

Anna Yus  |  Overall Experience 
Rating:
5.0

Thanks Dayna for making everything role smoothly ❗️💪🏽💯

Robert Rivers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KERIA FIGUEROA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tonya Cooper  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Beatriz Santiago  |  Overall Experience 
Rating:
5.0

La chica fue muy profesional y me ayudó mucho.

Lourdes Rosario  |  First Impressions 
Rating:
5.0

This is the first time I've ever rented a U-Haul it or a storage unit and if I ever have to do it again which I hope I don't I'll definitely go back to U-Haul

Terry Guy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

craig henshaw  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

alan mendez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anne George  |  Overall Experience 
Rating:
3.0

The clerk at the customer service desk made a questionable yet distasteful comment towards me. I would highly advise whoever her supervisor is to retrain her on customer service. If it wasn't for the cheap price I truly would have went somewhere else.

fayvritte parkinson  |  First Impressions 
Rating:
5.0

My family have always used Uhaul for all of our moving experiences.

Chiquita M Williams  |  First Impressions 
Rating:
4.0

I didn’t get the free lock for the storage

Beatriz Santiago  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

nurettin tayfun Manyas  |  First Impressions 
Rating:
3.0

Truck was not in good driving condition.

adlin santiago  |  First Impressions 
Rating:
5.0

Couldn’t of done it better myself!!! Thanks again

Robert Rivers  |  First Impressions 
Rating:
5.0

Lo único es q no ai carritos suficientes para mover las cosas es muy difícil cargar a mano eso es todo gracias

jannette rodriguez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacob SMITH  |  Overall Experience 
Rating:
5.0

I love it

Jerrard Hardy  |  First Impressions 
Rating:
1.0

Teniendo espacio y yo habiendo hecho una reservación mi esposa tuvo una emergencia de hospital y ellos no quisieron darme el spacio gratis como nos correspondía por un mes parA vendercelo a otros clientes

daniel rua  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kenneth Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charlotte Levins  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ivan Marchany  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kassie Engst  |  Overall Experience 
Rating:
3.0

My unit was one of them that had standing water in front of it after it rained. Had to walk in standing water just to access my unit 1064. Grounds and bathrooms were clean.

ROBERT RICHARDS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHANITA WEST  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bonnie Mateo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy Welch  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

garrett palmisano  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

donald poston  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Connie Spataro  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

marvin berry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

julia gadis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gisela Montalvo  |  First Impressions 
Rating:
5.0

Great experience. The staff was really nice and went out of their way to help us. Thanks for the great service!

alexandra dmytriw  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Milagros Martell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JESUS CAMARERO NEGRON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

joseph darelli  |  Overall Experience 
Rating:
2.0

False advertising. This storage is not 24 hr access as advertised. This was the only reason why I purchased this storage. It made things very inconvienent, cost me money, and caused uneeded stress!

ADRIENNE HARRIS  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

MELVIN AZOFEIFA  |  Overall Experience 
Rating:
1.0

Never again. The facility is ok. However, your customer service as a whole is trash. I will NEVER do this with uhaul ever again. Especially renting vehicles.

keynaud plancher  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT BETTS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William Dorworth  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rickie albright  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kaelyn norris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William ORTIZ  |  Overall Experience 
Rating:
4.0

None

Lance Paul  |  First Impressions 
Rating:
3.0

There were four people behind the desk, one person was on the phone and it wasn't business related for the 15+ minutes I waited in line. One person was working with the customers and was very professional and enjoyable to work with; one young lady stood around and watched the lady on the phone and walked about as slowly as possible without actually stopping; the other guy was working in and out of the yard and asked the 6+ customers in line if he could help. So 50/50: Extremely helpful and extremely not helpful - as a former manager, I am not sure what value added the tall, young lady was as other than smiling, she did exactly nothing the 15+ minutes I was there while the other young lady did all the work. Then icing on the cake, the lock on my newly rented space was missing, so I had to come back and get a lock.

Matthew Ferguson  |  First Impressions 
Rating:
4.0

Issues with initial reservations from not receiving correct storage to pickup and drop-off issues.

greg hoy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sergio pinelo  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Ertaira Rivera  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Olivia Holmes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ruby Johnson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JEFFREY DONARSKI  |  First Impressions 
Rating:
5.0

We had the pleasure of being taken care of from a young lady named Comiller ( unique name ) She was awesome .Comiller is a very helpful and pleasant young woman .our experience was very good .

edna concepcion  |  Overall Experience 
Rating:
5.0

Thanks for the free 30 days after the truck rental, and great service .

Reginald Dargan  |  Overall Experience 
Rating:
3.0

We had our storage on the second level, and the elevator DID WORK but staff put a punch of OUT OF ORDER tape everywhere. It was a terrible experience.

Kish Bellinger  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jose Hilario  |  First Impressions 
Rating:
2.0

After I payed for my storage unit and truck I find out from a customer that the elevator is broke and it would take 2 days to fix. Also there was a associate she was laughing and joking with one of the customer were uyou could barely hear the associate waiting on u

Gwendolyn Whyte  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

nadaleen guerrier  |  Overall Experience 
Rating:
3.0

The people are very very helpful and nice.

carol lacey  |  First Impressions 
Rating:
5.0

Everyone was very helpful at this Uhaul location, I was redirected here after Ybor city Uhaul failed to reserve the booked storage unit I reserved 2 weeks prior. This type of business management at the other Uhaul (not Florida Ave) is unacceptable.

garrett palmisano  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Toby Frowen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michael rodriguez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Antonio Velez  |  First Impressions 
Rating:
3.0

We were given the wrong address for the office. It was a pain..

Rebecca Wdowiak  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cynthia Torres  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amy Lastuvka  |  First Impressions 
Rating:
3.0

Would’ve been nicer to of had a unit closer to my residence. My piece of mind is slightly on edge because of my items being so far away from me.

Gary Myers  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

xavier valentin  |  Overall Experience 
Rating:
3.0

The staff that I worked with over the years were very helpful and professional. . However, I did find it very inconvenient that the office at the actual site was closed over the past year or so. I strongly believe that someone should have been available onsite to serve the customers. Thank you very much.

KAREN BUCKNER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ESSIE DAWSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christy Sherman  |  First Impressions 
Rating:
2.0

The service staff was helpful but it is a poorly run company.

Madison Sanders  |  First Impressions 
Rating:
1.0

I rented my unit (at 1030pm) and was advised it is ready to move in TODAY. This was very convenient for what proclaimed to be "My 24/7 storage facility". Upon arrival, the access number did not work and I could not access my unit (just hours after I secured it). After travelling 2+ hours to unload and store my goods, I was left at the gate locked out with no support after hours. I called every number that was posted for after hours support and no support was to be had. I left roughly 6 voicemails and never received a call back. I finally reached someone at Uhaul Cust Svc, but they said 'only someone at the sight can get me access'. So i was unable to unload my goods after waiting onsite for over an hour looking for help. Most ridiculous from this snafu, is that 'My 24/7 storage facility' was CLOSED. Nowhere EVER did it ASK if after hours access was needed, nor did it advise there is a "PREMIUM" for this service.

Andrew Eckhard  |  Online Move In 
Rating:
2.0

I was told I would be paying for a 5x5x5 and the storage unit I got barely fit the four boxes I had in there and a TV. That was super annoying, better advertising and more informed employees would be helpful. I paid 60/70 every month for a space that I was lied to about but I was desperate so I let I be.

Carmelo Cotto  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy Dymond  |  Overall Experience 
Rating:
5.0

Beverly was very help and knowledgeable. The entire staff at the location made me feel very welcome as soon as I pulled up on the property. Very help with all the equipment. I appreciate all the help that they offered.

eva chavies  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Magali Arroyo  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

andrenna brock  |  Overall Experience 
Rating:
2.0

Please understand It is nothing against any one. Ok but being I am a business analyst I need to do this review. Main issue is customers have to Wait long time in the lobby. When an agent calls us mostly they say they can not help and as they are not trained and only manager can do it. Then they sends text to manager and says manager is in the office but busy. And customer have to wait. And wait and wait. So it is not efficient. They have to be more accountable and transparent of utilization of work hours in order to help customers faster and better. Time is the essence for any one. I am giving a bold and honest feedback since you asked me. I hope it is not going to deprive me of my future rental needs. I have seen this happen many times.

Raju Chetty  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

evelyn adorno  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Victoria Alderman  |  First Impressions 
Rating:
5.0

The staff was so helpful and the Manager Dayna R. went out of her way to HELP me...😊

SHIRLEY HERBERT  |  First Impressions 
Rating:
5.0

Just one suggestion. The Uhaul facility at 9505 N Florida Ave needs a sign stating that the office is located at 10145 N. Florida Ave 3 blocks away. On that sign you need directions on how to get to the office at 10145 N. Florida Ave. Actually the sign could read head north past two traffic lights, after the second traffic light look to the right and the office will be there. Only 3 blocks away. I know this may seem petty, but you wouldn't believe all of the people that I have encountered at the 9505 N Florida facility looking for the office.

PHILIP BEETON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

LUIS ALDEA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ana Munoz  |  Overall Experience 
Rating:
1.0

Keys weren’t even on site when I got there. Ended up being late to pick up furniture in time now I have to reschedule pickup. Complete waste of time and energy-will never give uhaul my business ever again.

Julian Hunter 
Rating:
3.0

Filthy and no communication for move in.

Jeffrey Legrand  |  Online Move In 
Rating:
5.0

Great friendly staff

Shanice Cochran  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mike Walters 
Rating:
5.0

Customer did not leave a comment.

SANDY CORBETT  |  First Impressions 
Rating:
5.0

Very pleasant experience.

Richard clark  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MINELLY REYES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lakisha Coleman  |  Overall Experience 
Rating:
3.0

Retrain ALLLLL YOUR STAFF!!!

VICTORIA HOLLOWAY  |  Overall Experience 
Rating:
5.0

Comiller was fantastic she was very helpful despite the horrible day I was having.

MILAGROS CONCEPCION  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elisa Hatch  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessica Aldrich  |  Overall Experience 
Rating:
5.0

Dayna was a rock star for me and my family. The truck broke down and she did everything within her power to accommodate me. She was knowledgeable about all service's offered in my time of need. She was pleasant and very helpful throughout the entire ordeal. She definitely is a keeper.

Natasha Cooper  |  First Impressions 
Rating:
1.0

The website as well as the paperwork they gave me when I got there stated that you have 24 hour access. I was told I only have access through 10pm. I pointed out that the website and the paperwork say 24 hour access. They said there was nothing we could do and to call/email the manager. They gave me her card. When I called the cell phone number on the card and went through the prompts, the message said that they could not help me and that my number would be blocked. I emailed the manager and received no email back. The only reason I selected this facility was the 24 hour access. Never again.

Todd Rainwater  |  First Impressions 
Rating:
5.0

I made a reservation a bit more then a month prior to my move an picking up the truck was fine but then returning it was a hassle. I went to 3 different locations, the first 2 were closed an did not have storage on site as I reserved prior. I was upset driving around trying to find a location with both storage an rental drop off . Beverly was Amazing an super helpful an patient. I got there about 10 before they closed an she made sure to explain everything an made sure i has everything I needed. She is a perfect person to have in your company! Always want to be treated good an respected an helpful to your customers.

Zenia Guzman  |  First Impressions 
Rating:
5.0

Wow beverly... Everyone that was working the day I came in was helpful... I was told I have 24 hour access to my storage but it's restricted to certain hours.

Jessica Aldrich  |  First Impressions 
Rating:
5.0

I was very pleased with the service & facility

dwayne carr  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Greg Clark  |  First Impressions 
Rating:
5.0

I feel very comfortable with the service and staff

ELICK EDOUARD  |  First Impressions 
Rating:
2.0

They lied about my stuff told me a had a time to pick my stuff up and still kept it

kimiko pittman  |  Overall Experience 
Rating:
4.0

Only issue was this facility closed early and at times it Was an inconvenience, other than that this facility was great!

OSLEYDI COBAS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARLIE HERARD  |  First Impressions 
Rating:
5.0

Excelente servicio muchas gracias

Jorge Mahmund Silva  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

William Fanning  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Michael Patrick  |  First Impressions 
Rating:
3.0

I had a safe stolen from my storage facility, which I was given a number to call. I hope there was video. Also the movers we hired off of UHAUL website (which are 3rd party, but promoted by UHAUL, did severe damage to many items. I have pictures I will be getting with UHAUL on. To be clear it was Christmas Eve when we moved out, will contact UHAL Monday. I will update review after speaking with UHAUL. The management at the storage location was very nice and it was very clean.

Ron Kelly  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eileen Marsicano  |  Overall Experience 
Rating:
5.0

Staff are friendly and enough to handle customers that come in. Thank you for having extra employees.

Susan Maratea  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erin Looman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul Ribnicker  |  Overall Experience 
Rating:
4.0

needed more staff to facilitate the customer flow...the wait could shorten.

Michael Redden  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Adlin Santiago  |  Overall Experience 
Rating:
5.0

Nice staff

Pro Chef Inc Bryan DILIBERTO  |  First Impressions 
Rating:
3.0

Cleaning ladies are inefficient and ineffective. Always taking breaks and lousy at cleaning the bathroom. Went into the bathroom after it was just cleaned and slipped, nearly did the splits, and fell to the floor on the soaking wet floor from the mopping that was done. No signs up saying beware wet floor. And sink looked barely clean still.

Diane Jones  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Katherine Farney  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jasmine Alcantara 
Rating:
5.0

VERY GOOD Help

Donald Wilder  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RONALD HINES  |  Overall Experience 
Rating:
4.0

A few hiccups but overall positive. Thank you!!

Tracy Roese  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ankith Nookla 
Rating:
4.0

no problems with vehicle, or check-in check-out

George Owen 
Rating:
5.0

Dayna made the move in-process quick and easy. She was able to explain what I was being charged for and even let me confirm the unit fit my needs before purchase.

Jaylin Earl  |  First Impressions 
Rating:
5.0

Uhaul is the best

Susan Maratea  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WALTER HUEWITT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adlin Santiago  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA WASHINGTON  |  Overall Experience 
Rating:
5.0

great

BARBARA GILBERT  |  First Impressions 
Rating:
5.0

none

julious moten  |  Overall Experience 
Rating:
5.0

Store manager Dana on Florida Avenue she was an outstanding person when it comes to assisting me thank you Dana for your professionalism

dudley white  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WALTER HUEWITT  |  First Impressions 
Rating:
5.0

Everything was well as expected.

Gene Royster  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrick Flanders  |  First Impressions 
Rating:
5.0

Thank you!

Patricia Feicke  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Liset Barreto  |  First Impressions 
Rating:
2.0

I’ll Let you know when I get a response. No one answers the phone. And I have yet to get response to email requesting end of storage rental I can reassess at the time my action is complete

mark tuccillo  |  Overall Experience 
Rating:
5.0

All my Yes answers are true. Rated excellent because I have not experienced any problems in 13 years. Thank you.

STEPHEN HIZA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kimberly rollick  |  First Impressions 
Rating:
2.0

Unit and personnel were excellent but unit way too expensive. I got a unit 10x12.5 for less price than the 5x5 i had. i think that rent should be regulated bevaise i feel cheeted i was paying for more than 2 years 63+ when in the other place would ne 17 plus taces and insurance.

teresa ibrahim  |  Overall Experience 
Rating:
5.0

Very helpful and accommodating staff

Phyllis Thompson  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

TAWANA GRAY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LaMaria Wilson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LaMaria Wilson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

shirley coney  |  Overall Experience 
Rating:
5.0

I am one of your almost weekly customer These people you have are awesome I had a young beautifull very polite waited on me with beatifull smile That make my day really Her name was Courtney And also the manager KISTINA AND DANYA THEY ARE THE BEST I WILL DIFENETLY RECOMAND YOUR FACILITY TO ALL TGE PEOPLE I KNOW THANKS FOR GIVING ME THE OPPORTUNITY TO LET YOU KNOW HOW GOOD THE SERVICE WAS THSNKS A MILLION

Awni Massoud  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH GEDGE  |  Overall Experience 
Rating:
5.0

Everything is very nice very good crew Very pleasant nice staff I been renting trucks from this locations for years And its a lot better than every Company must premoting all thecstaff and shoukd give all bonuses for the job they are doing Thanks

Awni Massoud  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stanley Watson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Clarence Marino  |  First Impressions 
Rating:
1.0

Keep up with the correct mileage in the trucks and stop tryna get over on the next customer.

Arnesheaire Wilson 
Rating:
5.0

I had a good experience and the staff vwas great

Nallie Rivera  |  Overall Experience 
Rating:
4.0

Only complaint I have they were not willing to work with us on prorating our unit we closed on a house on the 20th payment due on the 21st.All I needed was one week due to he holiday.They said no

Lori Henry  |  Overall Experience 
Rating:
5.0

What a well managed facility! Very clean. My household items were there for 6 months, and I didn’t find any bugs when I unpacked. Thank you!

Joan walker  |  Overall Experience 
Rating:
3.0

I wouldhave score u haul above average but I had issues trying to close my acct out but everyone there seemed very helpful even though it took awhile to resolve

Quaneatha Perkins  |  Overall Experience 
Rating:
5.0

manger was great helped me out so much she fixed my problem and saved my day want to thank her again for being so helpful .

Richard Cunningham  |  First Impressions 
Rating:
5.0

When my reservation for the storage unit with accepted, there was no instructions as to what I needed to do to activate it as checked in and where to go, as my chosen location was a remote storage facility. It took almost an hour to get everything straight and have access to the unit. Better communication from U-Haul would be beneficial. The manager more than adequately implemented service recovery, which I greatly appreciated

Janel Harding 
Rating:
1.0

rented space in Fl via internet I live in Alaska required me in person multiple calls with out response second space rented I am billed for both

mark tuccillo  |  First Impressions 
Rating:
3.0

NA

Christopher Mattear  |  Overall Experience 
Rating:
1.0

It’s was closing time around the time I got my storage store associates failed to info me that the area she place me in is not accessible 24 hrs

Treyvon Rollins  |  First Impressions 
Rating:
4.0

Not enough employees for the volume of customes, had to wait almost 30 min to be taken care of

christina wagner  |  Overall Experience 
Rating:
5.0

Great

Louis Pimentel  |  Overall Experience 
Rating:
5.0

The worker was very respectable niceand very helpful That management at north florida is the best i ever seen Very well organized I been renting from uhaul very long time All employees are very happ

Awni Massoud  |  Overall Experience 
Rating:
3.0

When I called to reserve my storage I asked multiple times if everything on my truck would fit in the storage reserved. They said I would. I still have lots and now I have to get another storage.

Tina Faulkner  |  First Impressions 
Rating:
4.0

Smaller inside units do not have enough lighting and I accidentally picked up a box of rat poison...horrifying. I get why they are necessary, but that was beyond unpleasant. Staff were helpful & kind.

KALLEN ROMERO  |  Overall Experience 
Rating:
5.0

The process was great, I used the storage for 13 months. I was satisfied.

Terri Griffin  |  Overall Experience 
Rating:
1.0

They services are not clear on when you get your refund and we are in need of it

Terrance Smith  |  First Impressions 
Rating:
5.0

The staff is always working for thr customer

Don Calloway  |  Overall Experience 
Rating:
5.0

We had that unit for approximately 10 years and were very happy with the staff and quality of the property. Thank you for making our stay and our exit a smoothe and easy transition.

wyatt MEYER  |  Overall Experience 
Rating:
5.0

I am thankful for U-Haul. You guys stored my things for a very reasonable price. The facilities were clean and the staff was very friendly. Thank you for making my moving experience one to remember.

Rosa Baptiste  |  Overall Experience 
Rating:
2.0

7/15/19 I ended up getting stuck in the elevator for over an hour. The fire dept had to come open the door. Christine and Dayna were very helpful from the other Uhaul location. Very scary experience.

Sherrida Hunter  |  Overall Experience 
Rating:
1.0

It was the most disgusting storage I’ve ever been to with roaches everywhere never what I recommend it to anyone

Stephanie Santiago  |  Overall Experience 
Rating:
1.0

The truck was left with a bunch of garbage in it. Fortunately, the well staffed (with friendly associates) truck center up the street quickly changed my reservation and got me in a truck without too much time wasted.

Michael Leeds 
Rating:
1.0

The mobile pickup is terrible. I spent 30 minutes waiting for the approval. I tried the chat and got no response. I called the number and was on hold the entire time. I was on my way to another location (with a person) when the approval finally went through.

Peter DeBree 
Rating:
5.0

👌

Cynthia Colkmire  |  First Impressions 
Rating:
5.0

Very good customer service. Very knowledgeable and easy to ask questions and talk to

Luis Rodriguez  |  First Impressions 
Rating:
1.0

The sign outside the facility said 24hrs when I tried to enter it said access denied. I was very disappointed because had I known it wasn't 24hrs I would have made it there earlier to move in.

Stefanie Washington  |  First Impressions 
Rating:
3.0

This has nothing to do with location. This has all to do with the terrible automated system. Scheduling the truck online is a breeze but the pick up is the worst and most cumbersome thing ever. I checked in around 9:15 or so and sat there waiting until almost 9:50 !!!!! Way too long, I'm sure a live person could have gotten me out of there quicker and much more efficiently. The whole account verification deal while we are sitting there waiting to pick up the truck doesn't make sense. It easily could be done before hand. The whole process should not take more than 15 minutes or so, you have to remember what people using your trucks for.....which is moving right....so people are on a time schedule and need to get stuff done...in a hurry. Thanks will definitely look for another location next time that has a live person.

Lawrence Levine 
Rating:
2.0

Place was full of roaches! When paying my bill online I was charged a late fee unnecessarily and it took an act of Congress to straighten out and be refunded.

Ashley Chiasson  |  Overall Experience 
Rating:
5.0

Kristina was polite,friendly, and very thorough in describing the storage units available, sizes and costs, hours of operation for both staff and customers. I was very pleased with the security, too.

Jo Rodriguez  |  First Impressions 
Rating:
5.0

Richard was one of the best customer representatives I've had in a long time. He was so nice, helpful and timely, which is hard to find these days. Great guy to have on your staff :)

Annie Ferguson  |  First Impressions 
Rating:
5.0

None

Don Calloway  |  First Impressions 
Rating:
5.0

Everyone was nice and property was clean always

TONYIALISA MCCLOUD  |  Overall Experience 
Rating:
1.0

Called to get help . Left a message and never called me back . Was there for 5 months and they raised the price on me . Never again

Mary Patrick  |  Overall Experience 
Rating:
5.0

This location was perfect

JAMARI DIAZ  |  Overall Experience 
Rating:
1.0

I had a horriable experience all the way around from start to finish from uhual if anyone cares enough they can ask and I will give the details

lisa brunette  |  First Impressions 
Rating:
5.0

Storage as it should be.

Walter Green  |  Overall Experience 
Rating:
5.0

I REALLY Aprectiated the WHOLE team from the Storage Guy to the Ppl in the Truck check Building. Everytime Everybody was very helpful along my first time moving to Florida. They made my experience

Leshawn Pope  |  Overall Experience 
Rating:
5.0

The employees are outstanding and very knowledgeable. Excellent experience, great prices, and super clean and safe location.

Luis Justiniano  |  First Impressions 
Rating:
5.0

Great staff....

jennifer keaton  |  Overall Experience 
Rating:
5.0

Good service

Anton Miller  |  First Impressions 
Rating:
5.0

Great uhaul service for last minute situations...

tayatta norwood  |  First Impressions 
Rating:
5.0

Very good

Amaury Ledea  |  Overall Experience 
Rating:
4.0

Thank you for the service.

robert hernandez  |  Overall Experience 
Rating:
5.0

Great service clean property

sonae horton  |  Reservation 
Rating:
5.0

the staff friendly and helpful

Mark Cozzoli  |  Overall Experience 
Rating:
5.0

I received excellent service at U-Haul.

jeannette williams  |  Overall Experience 
Rating:
5.0

Perfect service! Clean. Friendly. Safe!!

JULIE BANE  |  Overall Experience 
Rating:
5.0

Great service.

Healthy Hair Stephaniee MATTHEWS  |  Reservation 
Rating:
5.0

Thank you l appreciated

ZDRAVKA SIMUNOVIC  |  Overall Experience 
Rating:
5.0

Awesome Customer Service!

Radhames Lajara II  |  Reservation 
Rating:
5.0

Awesome Customer Service!

Radhames Lajara II  |  Reservation 
Rating:
5.0

Awesome customer service!

Radhames Lajara II  |  Reservation 
Rating:
4.0

Good

YUSLANDI alvarez  |  Reservation 
Rating:
5.0

Very nice and patient they were very willing to work with me.

misty ward  |  Overall Experience 
Rating:
5.0

Thank you so much manager Christina Ramos for all you did for me....

ZDRAVKA SIMUNOVIC  |  Reservation 
Rating:
4.0

We had problems using the restrooms. We often found the restrooms locked and we had no access. The other problem was the gate was broken several times and remained opened for days.

O'Donavan Yarde  |  Overall Experience 
Rating:
3.0

The staff inside was not very welcoming when we arrived. We were given the wrong address initially and were late meeting our moving help. The gentleman who helped with the truck return was friendly.

Jennifer Erickson  |  Reservation 
Rating:
4.0

I like the convenience

Jeanso Delisca  |  Overall Experience 
Rating:
4.0

My experience was pleasant.

delores bennett  |  Overall Experience 
Rating:
5.0

You need accessible dumpsters for the customers. You should also let the customers know they can access the bathroom with their gate access card. Carla is very sweet, kind and helpful. Give her a rais

James Butts  |  Overall Experience 
Rating:
5.0

Great facility, and helpful and friendly people!

CHERYL VOLPI  |  Overall Experience 
Rating:
5.0

The storage space was convenient for me and the staff made my experience even better!

Ariyan Green  |  Overall Experience 
Rating:
5.0

No complaints.

Diego Suarez  |  Overall Experience 
Rating:
5.0

Made the van check out easy. Then took me down the street to show me storage space.

Carl McManus  |  Reservation 
Rating:
5.0

Excellent customer service

Khya Powell  |  Reservation 
Rating:
1.0

After almost 2 years faithful service they evicted me because I did not provide an address fast enough for their patients and because I would not provide a u-haul storage unit with my tax information.

larry edwards  |  Overall Experience 
Rating:
5.0

I recommend the Uhaul storage 100%.

josefina german  |  Overall Experience 
Rating:
5.0

Ive had more than one unit here over the years. Ive always had great customer service.

RENEE BODIFORD  |  Overall Experience 
Rating:
5.0

Everything was taken care of easily and quickly.

brandon Fuller  |  Overall Experience 
Rating:
2.0

Rent was always going up an I had a very small unit. Also why would those that rent from you need to pay a minimum of $25.00 to throw anything away in your dumpster?

EARL HARPER  |  Overall Experience 
Rating:
5.0

Amazing staff always worked with me and helped me with anything I needed thank you Uhaul on Florida Ave

China Pannell  |  Overall Experience 
Rating:
5.0

Very good, well organized.

pastor gomez  |  Overall Experience 
Rating:
5.0

The personal workers were wonderful, thanks

Miguel Torres  |  Overall Experience 
Rating:
1.0

When I got my storage unit I was promised a military discount. The manager Mark Parker forgot to put it in but promised to correct it. Never did. Went back on our co tract. Poor service. Rude.

wendy peace  |  Overall Experience 
Rating:
1.0

I was evicted due to the statements/personal issue of another tenant which has stalked, attacked me, as well as damaged my vehicle. This tenant is the ex-girlfriend of my fiance. Stick with yourpolicy

Felicia Miles  |  Overall Experience 
Rating:
5.0

Thank you for helping to make a stressful time easier for us. Everything went smoothly and your staff was great!

Joseph Fletcher  |  Overall Experience 
Rating:
4.0

Was satisfied with service

WILLIE WASHINGTON  |  Overall Experience 
Rating:
5.0

The whole experience was great and the employees were excellent.

Scott Ogden  |  Overall Experience 
Rating:
5.0

Excellent in everything.

Shirley Keeton Parker  |  Overall Experience 
Rating:
4.0

My last month I wanted to pay my storage late but my credit card was charged without my consent after the late fee was added. If I had wanted to use my card I would have done so before the late fee

Rahsaan Fraiser  |  Overall Experience 
Rating:
5.0

The guys bent over backwards to help us however they could and gave us a great deal.

JERRY BENEDICT 
Rating:
5.0

Customer did not leave a comment.

Edward Huntoon 
Rating:
5.0

Mr.Jock is very pleasant great personality I will definitely only reserve trucks here due to his outstanding service.

Shawana Mention 
Rating:
5.0

Jock was awesome!

HEIDI COLEMAN 
Rating:
5.0

Customer did not leave a comment.

Cassandra Stewart 
Rating:
5.0

I would like to say thank you to Uhaul and Jock at the N Florida location for making my move out and Uhaul Rental smooth. Thank you Jock for your service. Hope you all have a great weekend. If I ever need to rent storage or a moving truck, UHAUL and the N Florida storage loacation in Tampa will be my #1 choice. Thank you :) Crystal

crystal Munroe 
Rating:
5.0

N/A

roger crescentini 
Rating:
5.0

Customer did not leave a comment.

Ruben Cifuentes 
Rating:
2.0

Customer did not leave a comment.

KATHRYN SWEET 
Rating:
5.0

Customer did not leave a comment.

baron billieu 
Rating:
5.0

Customer did not leave a comment.

Joanna Gomez 
Rating:
5.0

Customer did not leave a comment.

Diane Walters 
Rating:
5.0

Customer did not leave a comment.

richard robb 
Rating:
5.0

Customer did not leave a comment.

Tammy Green 
Rating:
5.0

Being that there is two Uhaul facilities on FL Ave it would be a great idea to verify that the customer know exactly which one to pick up truck.

sabrina johnson 
Rating:
5.0

Customer did not leave a comment.

claudette obrien 
Rating:
5.0

I can't think of anything that I would other then there is such a very small office there and only one guy working would be much better if it was larger for two people to be in the office but the van was brand new lots of nice features that is really good

Debra Peltier 
Rating:
5.0

The best experience EVER. The person who took care of me was so pleasant and welcomed by business. The van was very clean and it drove with problems or issue. Thanks for a wonderful experience.

Betty Whitehead Mitchell 
Rating:
4.0

You're just fine as you are

Damon Alston 
Rating:
5.0

always a pleasure

james mason 
Rating:
4.0

Customer service was excellent..the gentleman was very helpfut to our need.

Jackie Gay 
Rating:
5.0

Scott was very friendly i felt like he was glad I was there he helped us out very quickly and efficiently. Very great attendant to our needs

SCOTT OGDEN 
Rating:
4.0

Customer did not leave a comment.

Nia Dena 
Rating:
5.0

Customer did not leave a comment.

William Read 
Rating:
5.0

Customer did not leave a comment.

PINILLA KATIUSKA 
Rating:
5.0

Customer did not leave a comment.

MONICA NAVARRETE 
Rating:
1.0

Email sent to traffic manager

TRINA GARCIA 
Rating:
5.0

I don’t see anything that can be done better. Everything was a real help to us. Thank you for How professional everyone was to us

Hope Lindsay 
Rating:
5.0

Customer did not leave a comment.

Monica Navarrete 
Rating:
5.0

Customer did not leave a comment.

Zack Bertrand 
Rating:
3.0

I didn’t have someone walk around with me and inspect, I had to take the truck home and clean all the windows and mirrors.

alex romero 
Rating:
5.0

Customer did not leave a comment.

Stephen Balog 
Rating:
5.0

Customer did not leave a comment.

ina ward 
Rating:
5.0

Customer did not leave a comment.

marina rodriguez 
Rating:
5.0

Customer did not leave a comment.

Jim Fagan 
Rating:
5.0

It went as smooth as glass. Will use U-Haul again.

ROBERT ASHMAN 
Rating:
5.0

Customer did not leave a comment.

Henry Moreno 
Rating:
5.0

I will come back for my next move, great costumer service.

JUAN SALINAS 
Rating:
4.0

This location is 2 thumbs up

Albert Rentas 
Rating:
5.0

Customer did not leave a comment.

Margarita Rivera 
Rating:
4.0

Customer did not leave a comment.

jeremiah Bell 
Rating:
5.0

Very quick and explained everything well

DYLAN BEALE 
Rating:
5.0

Customer did not leave a comment.

ASHTON MALACHI 
Rating:
5.0

Customer did not leave a comment.

Adrian Gonzalez 
Rating:
3.0

This is the third truck I've rented from here and they always reek of cigarette smoke. Like, the stench was pretty incredible. Impressive, almost.

Kristopher Gallagher 
Rating:
5.0

Nonthing, Commander, Scott and Mark were UNBELIEVABLE!!! I have told my entire church.. Amen!

David Byrd 
Rating:
5.0

Nothing!

MARGO Mead 
Rating:
5.0

Customer did not leave a comment.

Thomas Pannullo 
Rating:
5.0

Customer did not leave a comment.

TEODORO LEON 
Rating:
5.0

Customer did not leave a comment.

Daniel Teerlinck 
Rating:
5.0

Customer did not leave a comment.

Marie Giatroudakis 
Rating:
3.0

The seatbelt latch on the side of the driver's seat was broken so I had to drive the truck without a seatbelt.

pauline odom 
Rating:
5.0

Very professional and friendly service.I Highly recommend this location.

BOGUSLAW HAAS 
Rating:
5.0

Customer did not leave a comment.

gina lopez 
Rating:
5.0

Mark and Carol by far were the nicest people that i ever dealt with. They were very accommodating and kind and sweet. I am thankful to have met these very sweet people. I don't know if they knew how their kindness made my move much easier. God bless those 2 people. I love UHaul and would definitely use that company again.

Wade pifer 
Rating:
5.0

Nothing, people were great amd.equipment was.top notch will use again amd.again

BOBBY HILL 
Rating:
3.0

A specific worker need to learn how to speak to customers and also work on his attitude.

Deanna Butler 
Rating:
5.0

Thanks for all you do U-haul. Great service

THOMAS BUTLER 
Rating:
5.0

Very satisfied customer

Leila Ludden 
Rating:
5.0

Awesome customer service!

Tony campagna 
Rating:
5.0

Richard was very polite and professional; an absolute pleasure to work with. I intend on adding my Google review for this store.

Richard Colon 
Rating:
5.0

Service attendants professional, polite, and attentive.

keith jones 
Rating:
5.0

Customer did not leave a comment.

Bonnie Harris 
Rating:
5.0

The employee at this location named Jock deserves a raise. He was incredibly friendly, professional, and helpful. Even hitched and unhitched the trailer for me. I can't say enough kind words about him.

Brooke Nemec 
Rating:
4.0

Customer did not leave a comment.

MARINO RIOS TORRESPP 
Rating:
5.0

Customer did not leave a comment.

Maria Lopez 
Rating:
3.0

The experience was not with the location it was with Uhaul itself. I placed my reservation one week in advance but on the day of pickup all kinds of bad things went wrong. The truck size & location was changed. Pick up time was also changed. I finally was helped by Kim in the traffic area who helped. It made me not want to use Uhaul again.

michelle Hager 
Rating:
5.0

Customer did not leave a comment.

Andrea Sanders 
Rating:
5.0

Jock provided extremely good customer service.

Henry Thompson 
Rating:
4.0

Customer did not leave a comment.

LaToya Daniels 
Rating:
5.0

Customer did not leave a comment.

JOSE LUCENA 
Rating:
5.0

Customer did not leave a comment.

Don Hunter 
Rating:
5.0

Customer did not leave a comment.

joseph izzo 
Rating:
5.0

Customer did not leave a comment.

Wayne Morse 
Rating:
5.0

I was really pleased with the staff and facility, as well as the promptness in which I was able to do business here. Jock was very efficient and nice. I'm would def come here again! :)

andrea alvarez 
Rating:
5.0

Customer did not leave a comment.

Andre Dodson 
Rating:
5.0

So happy with experience from start to finish. Location employees top notch, helpful and understanding, informative, just all around nice gentleman. Equipment immaculate. Looking forward to may next rental.

James Miller 
Rating:
5.0

Jock was great! He was professional, proficient and very thorough. His customer service skills were outstanding, which is a rarity these days.

DENIS MORECRAFT 
Rating:
5.0

Customer did not leave a comment.

GEORGE TORAN 
Rating:
5.0

sales person was quick and efficient for a walk up rental. very helpful

BRYAN BRIGNER 
Rating:
1.0

I can write a book on my experience with this rental. Not Good!!!!

Theresa Shriver 
Rating:
5.0

Customer did not leave a comment.

Linardi Alimuddin 
Rating:
5.0

Customer did not leave a comment.

Lise Mettel 
Rating:
5.0

Customer did not leave a comment.

Roger Vogie 
Rating:
5.0

Jock has great customer service, Keep him!!!

Nancy Rosario 
Rating:
5.0

It needed tires services. Also being a senior my storage space don't have light . The staff specially Mark are great. Very friendly and polite.

WANDA QUINONES 
Rating:
5.0

Extremely grateful that UHaul accommodated me on short notice. Everything was perfect.

philip Beeton 
Rating:
5.0

Customer did not leave a comment.

Marc Katz 
Rating:
5.0

I had an excellent experience renting a cargo van from this office. I had some special needs with my rental and the staff were courteous and helped me every step of the way to accomplish my rental. Thank you so much for all your help. It was a life saver!

LOIS ELAINE POLK 
No reviews have been submitted for this location.

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