Customer Reviews for U-Haul Moving & Storage Of Goldenrod

8,225 reviews

508 N Goldenrod Rd   Orlando, FL 32807
(2 miles south of Hwy 50 on Goldenrod Rd, 1 mile north of the 408 on Goldenrod Rd)

(407) 282-5879

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(407) 282-5879

508 N Goldenrod Rd
Orlando, FL 32807
(2 miles south of Hwy 50 on Goldenrod Rd, 1 mile north of the 408 on Goldenrod Rd)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

John Custis Jr 
Rating:
5.0

Nice costumer service

Blanca Colon 
Rating:
5.0

Customer did not leave a comment.

Giovanni Urbina aponte 
Rating:
5.0

Customer did not leave a comment.

Henry VanDerWerken 
Rating:
5.0

Very friendly staff, made everything easy!!

Tracy Carter 
Rating:
5.0

Customer did not leave a comment.

Edward Gravddy 
Rating:
1.0

Made reservations 4 days before the date when it was time to pick up the truck there was none ,I had to change the date till the next date , miss a day off work and people that were going to help move. When pick up the truck the next day has to called road side assistance the truck will not start ,which took 2 hours from the schedule, was not too happy

Carmen Guzman 
Rating:
3.0

Truck little dirty in/out side

Pablo Torres 
Rating:
3.0

When I returned a trailer, the staff helped me unload my car and park the trailer for next use. When I dropped off the truck, one of the agents took the key and that was it, no walk around or check off first. The store was like a maze, and you can’t see the counter from the entrance; if someone hasn’t spoken up it would not have been obvious where to go.

Melvyn Cansell 
Rating:
5.0

The truck was clean. But the truck it self was horrible when in drive and you Hit the gas was really slow then it seemed like the transmission kicked in, and the from end of the truck felt and sounded like it was going to fall apart at any second. Just glad I used the truck locally and didn't have to drive far.

Jason Rosario 
Rating:
5.0

Customer did not leave a comment.

Alejandro Lanzas 
Rating:
5.0

Customer did not leave a comment.

Scott Schwartz 
Rating:
5.0

Customer did not leave a comment.

Henrietta Cannon 
Rating:
5.0

Was an excellent service.

Juan L Huertas Yambo 
Rating:
2.0

The truck was dirty and when I got there the truck I rented was not received and they gave me another one and the gas was wrong and I told the lady there but they still charged me not to happy

Jose NAVARRO 
Rating:
5.0

Giovanni the owner was nice and helpful.

Dan Bray 
Rating:
5.0

Equipment and customer service was outstanding

Nilda Ruiz 
Rating:
4.0

Customer did not leave a comment.

FABIAN CUESTA 
Rating:
5.0

My confirmation indicated I should pick up at the Primrose location. That location was terrible and did not have my trailer despite my confirmation. The golden Rod location was good.

Ernest Eubanks 
Rating:
4.0

The truck was shaking when slowing down or braking. It's gotten worse. Please do check the truck and fix it accordingly.

Vu Pham 
Rating:
5.0

Service deck workers were very helpful. Very professional 👏

Luis Felix 
Rating:
5.0

Get more employees like Stephanie

Eugenio Bird 
Rating:
5.0

Customer did not leave a comment.

ANTHONY BANKS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARCO ROSE 
Rating:
4.0

quiet and good customer service

YOVANI TORRES RODRIGUEZ 
Rating:
5.0

The associates were very friendly and helpful. The tire light was on so I was concerned that I was going to have an issue.

Nettie LONG 
Rating:
5.0

Friendly and helpful staff.

Lane Jones 
Rating:
4.0

Good job by the customer return service guy Fabian

Henry Naranjo 
Rating:
5.0

Customer did not leave a comment.

Silvio Martínez 
Rating:
5.0

Customer did not leave a comment.

Thomas Lineberry 
Rating:
5.0

Customer did not leave a comment.

Vivian Rodriguez 
Rating:
5.0

Thank you for your great job. You guys are the best. Thank you

Juan Vandesspool 
Rating:
5.0

Awesome

Jay Muller 
Rating:
5.0

Great service for over 2 years. If o ever need this service again I know where to go

Pudele Joesph  |  Overall Experience 
Rating:
5.0

Excellent costumer service and great job blessings

Lourdes Plasencia 
Rating:
5.0

Everything was Exellent..Keep up the Good Work..BLESSINGS..

JUAN ARROYO MENDEZ 
Rating:
5.0

A breakdown of how tolls work/don't work would be great. I drove I4 to 50 because I wasn't sure I could go on 408.

Samantha Kamfonik 
Rating:
5.0

Customer did not leave a comment.

Chris Penny 
Rating:
4.0

Customer did not leave a comment.

Steven Tillman 
Rating:
5.0

Excellent customer service from the representative.

Trei Johnson 
Rating:
5.0

This was the best uhaul experience we have had so far!

Madeline Tatum 
Rating:
5.0

Everything was great

Keri Smith 
Rating:
5.0

This is my home Uhaul location. Everyone in there is very helpful and professional. Everything gets done very quick also. Great customer experience always.

Levi Wilson 
Rating:
4.0

Customer did not leave a comment.

chris stickler 
Rating:
5.0

Customer did not leave a comment.

theresa staskus 
Rating:
3.0

Customer did not leave a comment.

christopher Baez  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Joey Marrero 
Rating:
1.0

They made me take a selfie which is very intrusive. Then they needed to call my friend as if my drivers license wasn’t good enough. No one should be forced to take a selfie!

John Andino 
Rating:
5.0

thanks you uhaul for your help today with truck

David Williams 
Rating:
3.0

This is the second time that I try to rent a pick up truck and I am not able to , the first time the battery was dead , the second time the vehicle was not there though I had an appointment

Alain Laffitte Gonzalez 
Rating:
5.0

Customer did not leave a comment.

NESTOR ROMERO QUIJANO  |  First Impressions 
Rating:
5.0

Nothing

Carlos Segarra 
Rating:
5.0

Customer did not leave a comment.

Geronimo Tiradpo 
Rating:
5.0

NA

RUTH RIVERA COLON 
Rating:
5.0

Quick, easy, very reasonable price and very helpful attendants. Thank UHall.

WINFRED VERREEN 
Rating:
5.0

I would very impressed by the U-Haul facility. It was clean, well run, efficient and the staff was very pleasant and helpful. I was very pleased that the cargo van that I rented was in great condition and very comfortable to drive. All in all it helped to make the move much easier.

Winifred Collis 
Rating:
5.0

O

Thomas Retherford 
Rating:
1.0

The female employee who helped me with my reservation was rude and condescending. Thankfully one of the other employees was able to help her finish my reservation and get me out of there. I would never go back there if she is still working there.

Malcolm Crawson 
Rating:
5.0

This is a prompt service and great location!

Iradly Roche 
Rating:
5.0

Online reservation was quick and easy. Picking up the utility trailer was also quick and easy. Would definitely use this location again in the future and recommend to others.

Cynthia May 
Rating:
5.0

Customer did not leave a comment.

David Espinosa 
Rating:
5.0

Great customer service

David Williams 
Rating:
5.0

Customer did not leave a comment.

Rafael LONGO 
Rating:
5.0

Customer did not leave a comment.

yamil Ruiz 
Rating:
5.0

THE ONLY THING WAS I HAD TO GO TO GET THE TRUCK IN BACK AREA WAS VERY WET TO GET TO THE TRUCK NO SERVICE TO BRING TRUCK TO FRONT FOR DISPATCH BUT OVER ALL GOOD CUSTOMER SERVICE WAS GOOD I HAVE RENT TRUCK ABOUT MORE THAN 17 YEAR ... WITH YOU GUYS

anthony areizaga 
Rating:
5.0

Customer did not leave a comment.

yamil Ruiz 
Rating:
5.0

Customer did not leave a comment.

Deliz Suarez Figueroa  |  Online Move In 
Rating:
5.0

The staff was friendly and professional.

Elizabeth Ambert 
Rating:
3.0

Wasn’t ok I had to rent the car trailer 2 times to pick the same car, I rent the trailer less then 24 hours I had to bring it back due my personal vehicle max out the towing capacity. And later in the morning I tried to explain the GM from the site and if I can get a credit to the new rental because I rent the van with towing capacity I needed for with the same trailer..end up paying twice.. it’s sad I rent a lot from that site.. they lost a good customer. And they reported in the system my gas had 7/8 of the tank I show up with the GM and it had 3/4 and he said I’ll take care of the paperwork you go ahead and drive cause you have a long trip… came back around 6:30pm to return both items.. and I return the gas tan at 3/4 the employee working at the moment said you return with missing gas it’s shows on the system 7/8 I told him what happen early in the morning.. apparently the Gm never did any changes..

Miguel Ortiz 
Rating:
5.0

Customer did not leave a comment.

Marvin Edwards 
Rating:
2.0

Customer did not leave a comment.

Adela Rivera 
Rating:
5.0

Customer did not leave a comment.

ROBIN CARTER 
Rating:
5.0

Jovanny,Jamillio, and and all his staff are very attentive and professional. Good customer service is extremely rare nowadays. Jovanny has been at this location for several years. I am a frequent customer and have spent thousands of dollars over the last 17 years. If I had to give Jovanny a letter grade it would most certainly be an A+. Jovanny is a great credit to your organization, and makes customers want to return and do business with him. In closing I would like to commend Jovanny on a job well done, and I encourage him to continue the outstanding job that he is doing. I am retired military and it pleases me to see a hard-working young man lead from the front. Regards, Travis Clemons

TRAVIS CLEMONS 
Rating:
5.0

Customer did not leave a comment.

Carlos Sierra Soler 
Rating:
5.0

Customer did not leave a comment.

Chris River 
Rating:
5.0

Your attendant was very good. Had a great attitude and was very helpful in answering our questions.

james benzing 
Rating:
5.0

It was fast and easy.

Eric Rohner 
Rating:
3.0

Customer did not leave a comment.

Dennis Hernandez 
Rating:
5.0

Truck was dangerous and couldn’t be used due to acceleration issues!! While in satellite beach for a wedding, several times while braking, accelerator would stick and I couldn’t get truck to stop, one time I almost slammed into a condo wall, only thing that saved us was slamming it into neutral Again, this truck is dangerous!!!!! I almost rear ended a car due to Same issue, it was while pressing brake pedal I drive U-Haul’s weekly Jan-April and never have I had this issue!!! Retire this truck

JOHN GRINER 
Rating:
5.0

This location is the best!!!!

TRACY HARRIS  |  Overall Experience 
Rating:
5.0

The experience was great. Thank you knowledgeable, courteous and efficient staff.

Marvin Edwards 
Rating:
5.0

Customer did not leave a comment.

Jersy Mora 
Rating:
5.0

Vehicles tire were not balanced therefore the truck shook badly. Horrible vehicle

RON RODI 
Rating:
5.0

Customer did not leave a comment.

iralia hernandez 
Rating:
5.0

Customer did not leave a comment.

Ruth Varas 
Rating:
5.0

Customer did not leave a comment.

Gary Resetar 
Rating:
5.0

N/A. I needed a vehicle in a pinch and Randy and his team were able to help me out.

Luis Rosa 
Rating:
5.0

Great customer service every time

Steve Comeau 
Rating:
5.0

Customer did not leave a comment.

Thomas Rawson 
Rating:
5.0

I have had seat belt problems with both trucks which T recently rented. The belt on the first truck jammed and woudn't pull out. The second one wouldn't release unless pounded on. This is obviously a SAFETY hazard and has to be solved!

chris stickler 
Rating:
5.0

Customer did not leave a comment.

Tegina Allen 
Rating:
5.0

Customer did not leave a comment.

Luis Anibal Garcia 
Rating:
3.0

Check your truck before giving a truck so big with a check engine on and with bad tires it felt I was driving a frog it was jumpy and customer service only one girl new what she was doing it took me 3 of your representatives to get the truck I rented 2 hours later time that I lost get your things together I drove for FedEx so I know what is something drivable and not imagine having to unload a 26 foot truck and loading it again to unload again because you didn’t do your job right or somebody who didn’t have the experience driving that jumpy truck anything could’ve happened

angel rodriguez 
Rating:
4.0

Customer did not leave a comment.

Tiphanie Robinson 
Rating:
5.0

Customer did not leave a comment.

Melvin Rolon 
Rating:
5.0

so quick and simple. thanks so much

Angelia Majewski 
Rating:
5.0

Todo muy profesional

Teresita Gutierrez 
Rating:
4.0

Customer did not leave a comment.

DANILO SUANSING 
Rating:
5.0

The people that very nice and friendly, willing to help you, and that’s a good thing. The lady at the front I don’t know her name, but she was very very nice.

Cindy Gordon 
Rating:
5.0

As always easy transaction and helpful friendly staff

Ariel Lopez 
Rating:
5.0

I have to say, the young lady behind the counter (Iris) would be the main reason I will definitely use this location again. She is absolutely the most pleasant person there. I am so glad that she was the person that helped me. Thank you so much

Edward Sasturrias 
Rating:
4.0

Customer did not leave a comment.

Emilio Guadarrama 
Rating:
5.0

Customer did not leave a comment.

Luis Rivera 
Rating:
5.0

If ever again I would be to move back to Orlando that will be my place to use for moving again 🙂👍

David Roman  |  Overall Experience 
Rating:
5.0

Buen servicio

Jesus Penaranda 
Rating:
5.0

Customer did not leave a comment.

Rene Plasencia 
Rating:
5.0

Customer did not leave a comment.

Rene Plasencia 
Rating:
5.0

Customer did not leave a comment.

Nicaury Rodriguez-Galva  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jomyra Mercado  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Erick Knowles  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Erick Knowles  |  Overall Experience 
Rating:
5.0

If I need to I would choose uhaul again thank you dianna

Dianna Beacham  |  Overall Experience 
Rating:
5.0

Great Customer Service.

PETER CHEVALLIER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARK MILLER  |  Overall Experience 
Rating:
5.0

While I am sad to have to go, life is going well for me and it’s time to spread my wings. Your location and staff were always amazing and I appreciate it. Thank you all for being you!!

abilio burgess  |  Overall Experience 
Rating:
4.0

Service has been pretty good. My unit does have an issue with the ceiling. I advised the workers and he said they advised me they would have it looked at,

Diann Brooks  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

ALADDIN SMADI  |  First Impressions 
Rating:
5.0

Very good Customer Service.

PETER CHEVALLIER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ramses Morantes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALEXIS MUNIZ VALDEZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

George Hagley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angie Rose  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Maria Rivera  |  Overall Experience 
Rating:
5.0

Keep up the good work.

David Roman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Frank Molina  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tamika Harper  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maricel Delvalle  |  Overall Experience 
Rating:
5.0

Giovanni was very professional and courteous

FAROOK MOHAMMED  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Antoinette McIntosh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gordon Graves  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICHARD COLON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lourdes Garay  |  Overall Experience 
Rating:
4.0

Everything went smooth and all the staff were very polite and helpful. 👍🏽

Kenia Romain  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

David Self  |  Overall Experience 
Rating:
4.0

Security gate was often out of order and left open. We understand there was a work order in but for the past few months, the gate has been open 24 hours.

Dennis Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Myrtis Thomas  |  Overall Experience 
Rating:
5.0

Very friendly service staff and easy to use services.

Gregory Gragg  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gawin Gooden  |  First Impressions 
Rating:
5.0

At this location great. Just some locations like S Orange St orlando fl that ruins the reputation of the company.

Christian Geronimo  |  Overall Experience 
Rating:
5.0

It wa very efficient

Israel Ramos  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Myrtis Thomas  |  Online Move In 
Rating:
5.0

Easy, fast, and a lot of space

Mercedita Burgos  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Edwin Alvarado  |  Overall Experience 
Rating:
4.0

Office at location was extremely friendly and provided great service.

RICARDO RIVERA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jamiesue Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Haydee Cornier  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Aisha Brooks  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Carmen Cruz  |  Overall Experience 
Rating:
4.0

At current this location has had road construction going on for the last 2 years. This make road access a little difficult. I know that is not the facilities fault.

Harry Lugo  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Miredel Cortes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wayne Francis  |  Overall Experience 
Rating:
5.0

They were very professional, friendly and helpful he store was clean the storage was clean .. you need more climate control storage.

Maria hernandez  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Maria Rivera  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSE SERRANO  |  Overall Experience 
Rating:
5.0

Todo estuvo muy muy bien y me trataron súper bien 100 por ciento recomendado

Braulio Irizarry  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sharika Yelverton  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

MARY DUNLAP  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angie Rose  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Madeline Ovido  |  Overall Experience 
Rating:
5.0

When I called the UHaul 800 number to get a different store facility because my original reservation was completely messed up I was told by the representative that I was getting a 10x10x10 Environmentally controlled storage room. We we arrived at the Goldenrod location it was a 10x10x6 which does not accommodate a King size mattress so I had to use a secondary storage facility. I am giving the facility an excellent rating but UHaul and my move get a poor rating at best.

Scott Heffner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Teaira Gordon  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

PEDROANTONIO PRESINAL  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KATHY MARTE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

yahaira santiago  |  Overall Experience 
Rating:
5.0

I have, in the past couple weeks, had way more experience working with storage solutions than I want to contemplate. But, U-Haul has been exemplary both in terms of storage and truck rental.

Karina Wright  |  Online Move In 
Rating:
5.0

They were amazing

Tabatha Newman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ASHLEY KAYLA SHARPE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

abilio burgess  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bianca Diaz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TAMMY DILKS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ASHLEY KAYLA SHARPE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yvette Bencebi  |  Overall Experience 
Rating:
5.0

always friendly and very helpful!

Bryan Morris  |  First Impressions 
Rating:
5.0

Good 👍❤️👍👍❤️👍👍❤️👍

Jorge De Jesus  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PEDROANTONIO PRESINAL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tiffani Crawford  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Reinaldo Gonzalez  |  First Impressions 
Rating:
5.0

One thing am not sure if there is any lighting in the unit for when it start to get dark while am in the unit. thank you.

Maria Rivera  |  First Impressions 
Rating:
5.0

Richard and his staff was absolutely amazing but especially Richard! Awesome manager!!!!!!!

Lynette Rocha  |  Overall Experience 
Rating:
5.0

We moved down in June, had problems back home with Uhaul and absolutely no problems with this one! Amazing staff, very friendly and helpful.

Amber Appling-Gilday  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deneene Gonzalez  |  First Impressions 
Rating:
3.0

I was supposed to get a free month rent and they still charged me the month.

Mileslie Gonzalez  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Alston Phillips  |  Overall Experience 
Rating:
5.0

Regular storage was clean, convenient but a bit overpriced. Staff s friendly and helpful.

Irene Patina  |  Overall Experience 
Rating:
4.0

Thank u so much wonderful service

ALICIA CASADA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jovel Williams  |  Overall Experience 
Rating:
5.0

I have never had a complaint and the manager was very professional and helpful during the pandemic time. Thank you

Maribel Alicea Hernandez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Raber  |  Overall Experience 
Rating:
5.0

El manager muy atento con los clientes y servicial

Luis Posada  |  Overall Experience 
Rating:
4.0

quick and friendly

Seccionie Davidson  |  First Impressions 
Rating:
4.0

I thought storage would be bigger b/c it says 1-2 bedroom luckily for me I didn’t have furniture

MAQUITA COLEMAN  |  Online Move In 
Rating:
5.0

Todo Super bien y el trató y servicio bueno ya q es mi tercera vez q usó el servicio de store Super.

Jorge De Jesus  |  First Impressions 
Rating:
2.0

In the 8 years that I have been there. Staff has been awesome the few times that I was there. Highly recommend this location. Thank you so much. And appreciate you all.

SYLVIA GUADALUPE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Victor Maysonet-Santiago  |  First Impressions 
Rating:
3.0

I closed out my unit with almost two weeks left that I paid for and was not given any money back. Very disappointed.

Gina Roldos  |  Overall Experience 
Rating:
5.0

I have used this location many times before and it has been pleasant and useful for me.

David Roman  |  Overall Experience 
Rating:
5.0

It was the manager Richard who went over and beyond to help me, if it wasn't for him my experience with this location would have been horrible.

Tanya Jones  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Judith Turney  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

BRIAN DASHIELL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrea Harris  |  Overall Experience 
Rating:
3.0

Not much space for big rental trucks. Very crowded facility.

Kristie Katkavich  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AMY DOBSON  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Joseph Gilley  |  Overall Experience 
Rating:
4.0

My unit had an immense amount of spiders. I left my things for a month and pretty much any item that was touching walls of the unit had super webs and a possible large spider. I killed 18 just in the process of moving my things out of the unit and have been finding sneaky ones in my new place since bringing my stuff back.

Alecia VanBuren  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Victor Morante-Donayre  |  First Impressions 
Rating:
5.0

Excelente todo gracias

Nestor Rojas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANDRE JACKSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JANETTE CIRILO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Khourshid  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

John Corbin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sean Ferreira  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amy Cook  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Gloria mcswin  |  Online Move In 
Rating:
5.0

Very good on time

Carlos Bustos  |  Online Move In 
Rating:
2.0

This was the worst move of my life, I get to the storage, when I reserved I explained I needed the biggest size, I was told I would get the biggest one because I explained I had a 3/2 I was moving out of. Get to the storage I was given a small storage and told they had no more available I ended up having to leave some of my items outside of the storage unit knowing they would be stolen, they did nothing to try and resolved this problem and yet my sister in law saw empty units that was bigger than mine empty. I am beyond mad and won't use their storage units after this!

Tanya Jones  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Eldred Carty  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Amina Gomango  |  First Impressions 
Rating:
5.0

Brian was very efficient, courteous and professional. I was rather impressed with his outstanding customer service. This is extremely rare with many young people. Someone has trained him well.

TRAVIS CLEMONS  |  First Impressions 
Rating:
4.0

It was very clean, but the hallways are way to narrow.

Gina Roldos  |  First Impressions 
Rating:
5.0

I love the SERVICE. Everyone was friendly and courteous.

Emma Pena  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TRAVIS CLEMONS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew Slider  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Santos Cabrera  |  First Impressions 
Rating:
5.0

Happy with the service and help the employees provide me very professional and respectful.

ZUGEIRY MUNIZ  |  Overall Experience 
Rating:
5.0

Staff was outstanding and incredibly helpful.

Drew Arnwine  |  First Impressions 
Rating:
5.0

Great customer service from the staff, really appreciated it !

sharon petrelles  |  Overall Experience 
Rating:
1.0

I moved out of this unit on June of 2020. I paid the balance and went in the office, the clerk told me to empty the unit and take the lock with me. I did. On my way out I stopped at the office again and he told me no docs need to by signed. I then get bills for each month after my move out. In multiple attempts to contact this store the phone was hung up. Terrible expierence! And I moved out on June/2020 not Jan/2021.

Roberto Hernandez Borras  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose Ruiz  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

TIRZA AUSTIN JENKINS  |  Overall Experience 
Rating:
5.0

bien information de los services que Preston Buena atencion

Luis Posada  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Harry Ingersoll  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mona Staples  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dayana Nieda  |  Overall Experience 
Rating:
5.0

Thank you for providing great service!

Latosha Hightower Hayes  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Phillip Shivel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Irma Pinero  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vaughn Goover  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Shania Frazer  |  Overall Experience 
Rating:
5.0

The manager Richard is an awesome and kind man! The staff was nice and helpful as well! Thanks guys!

princess ortiz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MELMAR ORDINARIO  |  First Impressions 
Rating:
5.0

Fast, Friendly service

Armod Bass  |  First Impressions 
Rating:
2.0

False advertising on storage unit. The truck I rented had the check engine light on the entire trip.

TIRZA AUSTIN JENKINS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lori Hill  |  Overall Experience 
Rating:
3.0

when I moved my stuff to the storage gate was broken so gate had to be left open and this went one for at least a week. another time I went there at 6:30 pm lights for building 6 and 7 were out..

Delores (Lori) Diaz  |  Overall Experience 
Rating:
5.0

Always dealt with friendly staff

FRANCISCO BERMUDEZ  |  Overall Experience 
Rating:
5.0

the young woman who helped me was professional and took care of all of my needs , I will refer any friends to your location.

Susanne Cherkowsky  |  First Impressions 
Rating:
5.0

Thank you for your help very helpful

Nelson Fairfoot  |  First Impressions 
Rating:
1.0

Terrible service. The employees were dishonest. Never again.

Ada Nnadi  |  Overall Experience 
Rating:
5.0

Very easy to use

Valarie Zawacki  |  Overall Experience 
Rating:
4.0

I checked in online. it was fast & easy. when I got to the storage it was clean & they had left me the lock with keys. the only negative is gate was open because it was broken.

Delores (Lori) Diaz  |  First Impressions 
Rating:
5.0

You are the best

Heady Torres  |  Overall Experience 
Rating:
5.0

I have nothing negative to say.

Jonathan McNair  |  Overall Experience 
Rating:
5.0

This location has the best staff!!! They have been wonderful during the tough situation that my daughter and I have been going through. The manager and staff have compassion and a good heart.

TRACY HARRIS  |  Overall Experience 
Rating:
4.0

None

Carmen Cirilo  |  First Impressions 
Rating:
3.0

The staff was great once you got to them. The wait was extremely long they really need more help at this facility. Happy the storage was ground level and accessible.

Santoria Johnson  |  First Impressions 
Rating:
5.0

I moved from Texas to Orlando using U-Haul truck for my moving, I kept my unit #543 for 2 years, I used U-Haul truck for my moving to my apartment. Thank you U-Haul for making everything easy for me!!

Diana Ramos  |  Overall Experience 
Rating:
5.0

Great place!

KARIN SALLENT  |  Overall Experience 
Rating:
5.0

Friendly staff. Got us in and out in a matter of minutes. Great location.

FRANCISCO BERMUDEZ  |  First Impressions 
Rating:
4.0

For the most part everything worked out as planned with moving 2 u boxes across the country. One minor glitch along the way however it was handled quickly and the GM Richard was a great help.

Craig Kennedy  |  Overall Experience 
Rating:
4.0

One small hiccup from customer service phone call that was resolved the next day other than that it was a very smooth delivery from start (San Diego) to finish (Orlando). Thank you

john Virissimo  |  Overall Experience 
Rating:
1.0

Was billed several times after I turned in my UPod!!! One time being a charge over $500!!! This issue wasn’t fixed for months and continued to happen. I’m not sure if it is fixed now!!

JULIANA SANTIAGO  |  Overall Experience 
Rating:
5.0

Thank you guys. Awesome customer services. Nice facilities. Will use them again if I’m in need again.

marjorie pratts  |  Overall Experience 
Rating:
5.0

Excelente atención ...muy buen trato

Luis Urdaneta  |  First Impressions 
Rating:
3.0

I did not go into the store or office just spoke with the personnel on the phone

RAYMOND POWERS  |  Overall Experience 
Rating:
5.0

Outstanding service and folks.

Gerald Narlock  |  Overall Experience 
Rating:
4.0

Staff there deserve the best ratings available. They went over & beyond

Lilyanna Martin  |  Overall Experience 
Rating:
5.0

Adam and his crew are the BEST

ROBERT FALZONE  |  Overall Experience 
Rating:
4.0

Great customer service with a smile.

SHALONE MATCHEM  |  Overall Experience 
Rating:
5.0

Great customer service at this location. Plenty of trucks and trailers to choose from. Everything you need to do it yourself. Gated access works great.

JAVIER SANTIAGO  |  Overall Experience 
Rating:
1.0

THE STAFF OF THIS FACILITY DO NOT HAVE ANY COMMUNICATION WITH OTHERS FACILITIES THAT ARE IN OTHER CITYS THE COMMUNICATION LEVEL IS LOW AND ONE HAND DO NOT KNOW WHAT THE OTHER HAND IS DOING VERY POOR.

eleonora dijon  |  Overall Experience 
Rating:
5.0

Great service!!!!

Yolanda Colondres  |  Overall Experience 
Rating:
5.0

Thanks for everything

LaKeatha Harris  |  Overall Experience 
Rating:
5.0

Like the covinience of having everything in climate control where none of my stuff would get damage, staff was really helpful and friendly

Luis Colondres  |  Reservation 
Rating:
5.0

Thank you

Velindia Marks  |  Overall Experience 
Rating:
3.0

Out of the many times I called back for this location to reach out to me for inquiries or even lost and found items, not once did i ever recieve call backs pertaining to my immediate account with'em.

curtis parham  |  Overall Experience 
Rating:
3.0

Very nice customer service !

Yvonne Rogers  |  Overall Experience 
Rating:
5.0

Excellent customer service 👍

BRENDA James  |  Overall Experience 
Rating:
2.0

a blow out on the trailer; bad wind shield wiper I arrived in in Fl. was told you had a unit I needed it was the only one left had to pay first month rent if I get it frustratin

Yvette Coleman  |  Reservation 
Rating:
4.0

24hrs acess shouldn't be charge others dont charge that...only thing other then that was a great location

Jose Ortiz  |  Overall Experience 
Rating:
5.0

Very helpful and extremely curtious staff.

Alan Kirschman  |  Overall Experience 
Rating:
1.0

You charge us for a storage unit we moved out before the payment date. We asked you on the 10th of July to take us off auto pay cause the unit was going to be empty on July 11th. Refund. Is due..

joseph roberts  |  Overall Experience 
Rating:
5.0

Excellent!

Yunelkis Redonavich  |  Overall Experience 
Rating:
5.0

The Goldenrod location is an above-average UHaul experience. The staff was extremely friendly and helpful. The store was well organized.

Christina Farid  |  Overall Experience 
Rating:
5.0

It’s a excellent company in my 3th time keeps me going back every time prices y services you can beat them.thaks again.

MARCO SANCHEZ  |  Overall Experience 
No reviews have been submitted for this location.

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