Comentarios de los clientes para U Store South Lyon

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U Store South Lyon

Clasificación general:

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cindy S.
Clasificación:

Service was excellent

steve M.
Clasificación:

El cliente no dejó un comentario.

DALE LYNN H.
Clasificación:

El cliente no dejó un comentario.

Tony T.
Clasificación:

The woman there was waiting outside for me to park the trailer and quickly unhooked it and sent me on my way, explaining that my receipt would be emailed to me.

MARCELLA LYNN S.
Clasificación:

The woman who took my reservation and helped me was so very thorough, like and helpful. She was a fabulous person to work with going above and beyond to ensure I had a pleasant experience. Thank you!!

MICHAEL TODD A.
Clasificación:

El cliente no dejó un comentario.

DANIEL BEN L.
Clasificación:

Martina was awesome to work with! Very polite and kind. If I use U-Haul again I'll definitely be coming back to the U Store South Lyon location.

CHRISTINE ESTHER M.
Clasificación:

El cliente no dejó un comentario.

Daniel Y.
Clasificación:

El cliente no dejó un comentario.

Williamleo R.
Clasificación:

Overall experience was good. Customer service was excellent.

robert H.
Clasificación:

why does my invoice emailed to me say charge of $ 76.15 but my debit card shows i was charged $85.60 ??

Craig P.
Clasificación:

El cliente no dejó un comentario.

WESLEY JAMES H.
Clasificación:

Store manager provided exceptional service (5 star).

FAITH ANN S.
Clasificación:

El cliente no dejó un comentario.

BRIAN E T.
Clasificación:

The U-Haul representative was nice and courteous, but the location had a closed gate during normal operating hours and it was not clear how to gain access. I used the intercom button on the push pad, but there was no answer. The representative happened to be taking out the trash and saw me waiting at the gate. This is how I entered the storage facility. It was frustrating for me and I would not pick this location again.

David K.
Clasificación:

El cliente no dejó un comentario.

LAWRENCE EARL R.
Clasificación:

El cliente no dejó un comentario.

JOHN O.
Clasificación:

A trailer jack should be included w/ a trailer rental. It was very inconvenient not to be able to disconnect the trailer.

Eugene M.
Clasificación:

El cliente no dejó un comentario.

MEGANLEIGH D.
Clasificación:

El cliente no dejó un comentario.

Amy H.
Clasificación:

This was so easy and seamless. Thank you!

Timothywayne B.
Clasificación:

El cliente no dejó un comentario.

MICHAEL ROBERT B.
Clasificación:

El cliente no dejó un comentario.

DENNIS PATRICK P.
Clasificación:

Streamline your process. I have rented a truck several times in the past 3 months, and the system seems to take forever. It's not the fault of the rep, Martina, either. Not having a chair to sit on, per Covid-19 rules, exacerbates the problem for someone who has difficulty standing. Martina did offer a chair when I brought that up last time, but I had already set down on a flat dolly.

Adelaineriche M.
Clasificación:

I was called a day earlier saying that i had to go to this location to pick up a 15' truck at same price as 10' truck but was charged 15' price. I didn't notice till i left.

Jonathan Z.
Clasificación:

El cliente no dejó un comentario.

DAVID JAMES L.
Clasificación:

El cliente no dejó un comentario.

jack P.
Clasificación:

El cliente no dejó un comentario.

David K.
Clasificación:

The person at the center was amazing, friendly, helpful and made the experience really great.

William U.
Clasificación:

Place call in number on the fence. The sight is completely fenced in.

Thomas B.
Clasificación:

El cliente no dejó un comentario.

Rhonda G.
Clasificación:

El cliente no dejó un comentario.

Stanley Z.
Clasificación:

El cliente no dejó un comentario.

Matthew M.
Clasificación:

El cliente no dejó un comentario.

DAVIDCLIFFORD F.
Clasificación:

El cliente no dejó un comentario.

CAROL LOUISE M.
Clasificación:

Martina was WONDERFUL!! Love the service at this place.

TODD J.
Clasificación:

El cliente no dejó un comentario.

Michael H.
Clasificación:

El cliente no dejó un comentario.

Lisa M.
Clasificación:

Very professional and a very convenient location. I was very impressed on how clean the rental van was. Thank you.

Jeffrey C.
Clasificación:

El cliente no dejó un comentario.

Jeff R.
Clasificación:

We used the app to get the truck and it took 40 minutes to get approved. We went over on time because of that.

Jeff B.
Clasificación:

El cliente no dejó un comentario.

Stefano S.
Clasificación:

Lady that i rented from was nice and helpful.

Craig F.
Clasificación:

Martina was very courteous and helpful.

Ross W.
Clasificación:

El cliente no dejó un comentario.

Phyllis K.
Clasificación:

El cliente no dejó un comentario.

Randy V.
Clasificación:

El cliente no dejó un comentario.

Samuel K.
Clasificación:

El cliente no dejó un comentario.

Michael P.
Clasificación:

The staff here where great. Very friendly will come here again when I need there services.

Heather C.
Clasificación:

El cliente no dejó un comentario.

David S.
Clasificación:

El cliente no dejó un comentario.

Glennmitchell K.
Clasificación:

El cliente no dejó un comentario.

Josephgeorge N.
Clasificación:

Very helpful and friendly person working the desk.

DENNIS R.
Clasificación:

Nothig, Very courtious thank you

Anthonyfilomeno M.
Clasificación:

keep up the exc. work.

Arjun B.
Clasificación:

Good service

Chris H.
Clasificación:

El cliente no dejó un comentario.

Robert M.
Clasificación:

Open store at a reasonable hour on Saturday, and when an Uhaul Ustore employee opens for you let it be known. Told I couldn't pick up till 10 on Saturday only to find out the gal was there and open at 8:30. No excuse or apology for the missed communication.

Williamlaverne S.
Clasificación:

El cliente no dejó un comentario.

Diane T.
Clasificación:

El cliente no dejó un comentario.

Douglas C.
Clasificación:

El cliente no dejó un comentario.

Steven S.
Clasificación:

1.) The truck radio had tons of static and almost unlistenable. 2.) A backup camera is almost an expectation these days, especially on a much larger vehicle tgan most people are accustomed to.

Glenn L.
Clasificación:

El cliente no dejó un comentario.

Lisa F.
Clasificación:

nothing experience was great

Alan B.
Clasificación:

El cliente no dejó un comentario.

STEVE K.
Clasificación:

El cliente no dejó un comentario.

RANDY C.
Clasificación:

El cliente no dejó un comentario.

Brett C.
Clasificación:

El cliente no dejó un comentario.

JEFF B.
Clasificación:

Was just hoping to pick up a trailer closer to home but that is how it goes sometimes.

joe W.
Clasificación:

Pick up trailer with a flat tire. Had to return to the location & wait for someone to come and change the tire . Trailer should have been checked before hand. They had plenty of time to do so before we picked it up.

James M.
Clasificación:

Martina was very nice. She was knowledgeable, courteous and helpful. We had absolutely no issues! Thank you very much.

mike H.
Clasificación:

El cliente no dejó un comentario.

Craig B.
Clasificación:

Very friendly and helpful lady at the desk

David S.
Clasificación:

The truck I ordered wasn't available and the facility provided me the next size larger truck free of charge, which was great as it allowed me to move all my items in one trip.

Bruce M.
Clasificación:

I always get great service at U store South Lyon.

josh G.
Clasificación:

El cliente no dejó un comentario.

Susanne M.
Clasificación:

Drop off through your smart phone process easy and efficient!

Susanne M.
Clasificación:

El cliente no dejó un comentario.

KEN M.
Clasificación:

El cliente no dejó un comentario.

Jim F.
Clasificación:

El cliente no dejó un comentario.

Michelle S.
Clasificación:

El cliente no dejó un comentario.

Zachary C.
Clasificación:

I have rented from U-Haul before, and this location was great. My only suggestion would be that you make some sort of email notification that says how to return the equipment. Especially if you do remote pickup, and you reset the code dial, there's no way that I'm aware of to get that code back without calling uhaul (unless you have an impeccable memory)

Jennifer M.
Clasificación:

The transmission on the vehicle I rented seems to be slipping. It was loud when switching gears and the vehicle jerks when switching gears. Recommend someone take a look at that.

Scott M.
Clasificación:

El cliente no dejó un comentario.

KEN M.
Clasificación:

Trailer was clean but we transported furniture during a rainstorm and it leaked. Our furniture was wet and a mattrice and box springs got soaked. Hopefully we can salvage them. Feel do to these problems there should be no charge at least for renting such old - non maintained equipment. Considering other options.

Gary L.
Clasificación:

Excellent person running the location. She was especially helpful and made the overall experience great.

rodney W.
Clasificación:

Nothing

PETER L.
Clasificación:

El cliente no dejó un comentario.

KEVIN M.
Clasificación:

The lady working the store was great. Lot of people you deal with now a days are just rude she was a pleasure to work with.

Matt P.
Clasificación:

El cliente no dejó un comentario.

Neil B.
Clasificación:

No improvements needed. The woman working the desk at pick and same for the drop off was excellent and one of the nicest people I've ever dealt with!

Robert L.
Clasificación:

Staff was excellent and very helpful. Highly recommended

Cheryl P.
Clasificación:

El cliente no dejó un comentario.

Donald W.
Clasificación:

I didn't get her name, but the person who helped me was friendly and knowledgeable about the trailer I rented. She paid particular attention to safety as she double checked the hitch twice to make sure it was secure. I dropped the trailer off after hours and everything worked just as she said it would.

Terry M.
Clasificación:

We rented the truck online from Waterford Twp but the day we were to pick it up, we were diverted to another office in South Lyon. That change added 60 extra miles that we had to pay for.. really disappointing.

Matthew A.
Clasificación:

El cliente no dejó un comentario.

JOSEPH G.
Clasificación:

El cliente no dejó un comentario.

erika M.
Clasificación:

El cliente no dejó un comentario.

DAVID T.
Clasificación:

El cliente no dejó un comentario.

FAISAL K.
Clasificación:

El cliente no dejó un comentario.

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