Comentarios de los clientes para U Store Mini Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U Store Mini Storage

Clasificación general:

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Jerry E.
Clasificación:

Smoker in the office, vehicle. Mud on the tires and vehicle. Not very tech savvy. Not practicing social distancing nor wearing a mask.

Mary S.
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El cliente no dejó un comentario.

Sandra G.
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Nothing. Everything was perfect. They even stayed over because I was running late. Great people!

RENEE M.
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The owners were so friendly and helpful. They even helped me hook up the uhaul to my truck! Very nice people!

Jennifer M.
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The cab of the truck was not cleaned out. There was a metal hanger under the driver seat, and I cut my leg on it and then fell out of the truck as a result. I have about a 3 inch cut on my leg, along with several bruises. I tried MANY times to call uhaul, but all I kept getting was a recording saying you were having technical difficulties. I was injured as a direct reault of the cab not being fully cleaned out and could not drive the truck for 3 days. That is why I had to keep it extra days. I got ZERO reaults or help when trying to call you.

Lena C.
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El cliente no dejó un comentario.

Timothy H.
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El cliente no dejó un comentario.

Dottie R.
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El cliente no dejó un comentario.

Jeff C.
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El cliente no dejó un comentario.

Dennis S.
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Business manager was helpful, knowledgeable, and friendly.

bradley A.
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El cliente no dejó un comentario.

Starlet N.
Clasificación:

Nothing

Darlene T.
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I would suggest that your people stay open at the times they are scheduled and be there if they have someone scheduled for a pickup.

Thomas E.
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El cliente no dejó un comentario.

Dick D.
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El cliente no dejó un comentario.

Mal H.
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The location was not in a good area. There appeared to be weird activity in the area.

Jeff B.
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El cliente no dejó un comentario.

Nancy K.
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El cliente no dejó un comentario.

Michael A.
Clasificación:

Customer service would be needs much improvement. When a truck is not available at a particular location do not advertise that there is availability. MOST IMPORTANTLY MAKE SURE THE LIGHTS ARE WORKING WHEN YOU RENT A TRUCK TO SOMEONE DRIVING TWO STATES AWAY. I HAVE NEVER HAD SUCH A TERRIBLE EXPERIENCE IN MY LIFE. I ALMOST CRASHED AND DIED DUE TO THE POOR QUALITY OF THE TRUCK THAT I SPENT $600 FOR!

Anthony B.
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Experience was great, no improvement needed

Jim H.
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El cliente no dejó un comentario.

cynthia I.
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El cliente no dejó un comentario.

joel E.
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El cliente no dejó un comentario.

Cynthia I.
Clasificación:

Great People

cynthia I.
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Great experince at both ends Thanks

KATHLEEN A.
Clasificación:

I rented a 12 ft trailer. It did not have a jack to help get the trailer on and off the hitch.

GENEVIEVE S.
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El cliente no dejó un comentario.

John P.
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I will not recommend Uhaul yo anyone ever. The staff at this location was great though.

Wisam G.
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Truck did NOT have AC and was overheating the whole trip

Anthony B.
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No improvements needed. The people were great and very friendly, and the trailer I rented was well maintained.

Danny K.
Clasificación:

The power outlets DID NOT WORK when I brought it to the attention of the Mgr all he did was shurrged his shoulders and said OH WELL , we are lucky to even have a truck ....wow maybe Ryder would have been a better choice for us....thanks

John B.
Clasificación:

Attendant had trouble with the computer system even though I had done everything necessary previously on-line. She also had trouble getting the system to take my credit card info. I don't know if she was less than knowledgeable about the systems and process or if the systems are inferior in some way. But I worried that I would not get my dolly because of it. Thankfully, she figured things out.

William W.
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El cliente no dejó un comentario.

SARAH P.
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Service Could Not Have Been Any Better, Very Pleased !

JON T.
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great service!!! friendly people, professional

bonnie M.
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El cliente no dejó un comentario.

SKIP C.
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El cliente no dejó un comentario.

James M.
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We had an appointment at 8 by 5 til 9 the uhaul people were still not there. Would never use this place again!!!! This was at bemis rims & tires.

Jon T.
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Best Guy Ever, Super helpful and professional !!!!!!!!!!!

TERRON V.
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El cliente no dejó un comentario.

SAM C.
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El cliente no dejó un comentario.

RONALD W.
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El cliente no dejó un comentario.

Monica G.
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El cliente no dejó un comentario.

Richard W.
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Professional and courteous

Winston B.
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El cliente no dejó un comentario.

Brandy G.
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El cliente no dejó un comentario.

Mark J.
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El cliente no dejó un comentario.

Winston B.
Clasificación:

El cliente no dejó un comentario.

Peter W.
Clasificación:

It would be nice when you request a truck, moving pads, and a appliance dolly if U-haul could arrange for all the requested items to be at the pick-up location. In the past, I have had to go searching on the day I pick up a truck, trying too find the other items I need. U-haul used to be more customer oriented and responsive to the customer's needs. Something has changed dramatically in the last 3-4 years.

Stan A.
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El cliente no dejó un comentario.

Winston B.
Clasificación:

Owner very nice. We will be back for future rentals.

TERRAKE S.
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they stay open later like everyone else instead of closing at 5 pm close at 7 pm

Gregory S.
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Great customer service. Small operation, but incredibly helpful and kind.

Amanda H.
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I was way over charged for a trailer and was not aware of it

Bill S.
Clasificación:

Tell me before I arrive you don't have the blankets I ordered

CHAD P.
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El cliente no dejó un comentario.

terron B.
Clasificación:

I was charged for 3 day use. Only used one day and turned in equipment.

NATHANIEL S.
Clasificación:

El cliente no dejó un comentario.

Jeffery S.
Clasificación:

The transmission had difficulties shifting, especially up hill's to the point where I thought the motor would possibly explode. This may have resulted in excessive gas usage of this particular truck. The fuel tank was atleast 3/16 full when I acquired this particular truck.

Jennifer M.
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The folks at 914 Peach Street were very friendly and accommodating with more than a dash of Southern hospitality. The trailer was ready when I arrived late due to the rain.

RICHARD M.
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El cliente no dejó un comentario.

SHARYN E.
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This is not my first experience with this location and they are kind and helpful all of the time.

Lisa R.
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You cancelled my initial reservation forcing me to take a smaller truck. I was due a 50 credit which has never been credited

STEVE S.
Clasificación:

I was very disappointed in the scheduling for the pickup of the uhaul. I reserved my truck 10 days in advance and was told I could pick it up at the site I selected. The day before pickup I called to get the details and was told my pickup location had changed to another destination 100 miles away. This is very poor management and scheduling and the only reason I kept the truck was it was to late to do anything else. I assume this means that reserving a truck and having that reservation confirmed means nothing to uhaul. Needless to say I was extremely disappointed in the way this was handled and will have to think twice before I ever use this service again. Also, the lady handling the reservations at the central office was not helpful nor even very nice when I talked with her. However, everyone else that I dealt with was very nice and did all they could to assist with the situation that was caused by uhaul. My cost was discounted by $50 due to the inconvenience but that hardly made up for the time and trouble their failure to manage properly caused.

TONY B.
Clasificación:

El cliente no dejó un comentario.

robert B.
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El cliente no dejó un comentario.

Richard W.
Clasificación:

I received prompt efficient service.

WAREN B.
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El cliente no dejó un comentario.

CHARLES B.
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El cliente no dejó un comentario.

RANDALL E.
Clasificación:

El cliente no dejó un comentario.

Lawrence A.
Clasificación:

The raising of the mileage rate 20 cents on the weekend is the one reason I will never use U-Haul again. It's not that I can't afford it, it's the principle. 240 miles on a Wednesday is the same as 240 miles on a Saturday.

Jennifer L.
Clasificación:

El cliente no dejó un comentario.

Allen F.
Clasificación:

droped off after hours.

TOMMY B.
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Very slow, was busy with her dog and family. Couldn't find my name. Not very friendly

RANDY H.
Clasificación:

El cliente no dejó un comentario.

TOM O.
Clasificación:

Very Friendly Service!!!

BRIAN B.
Clasificación:

El cliente no dejó un comentario.

SHANNON M.
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El cliente no dejó un comentario.

Sheila T.
Clasificación:

No lights on the trailer and the registration service took three hours.

JOSEPH G.
Clasificación:

El cliente no dejó un comentario.

FRANCIS L.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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