Customer Reviews for U Stor Self Storage
(Distribuidor de U-Haul del vecindario)

331 comentarios

1885 Main St   Weaverville, CA 96093
(Hwy 299 & Ranson Rd)

(530) 623-6444

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 2 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(530) 623-6444

1885 Main St
Weaverville, CA 96093
(Hwy 299 & Ranson Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 2 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

Keep up the Great Work!!!

CAROLYN C. 
Clasificación:
5.0

Beyond Great Customer Service Super clean vehicle.

ROBERT C. 
Clasificación:
5.0

Great customer service. Very helpful

ANNETTE G. 
Clasificación:
5.0

Great employees and good service.

ELIGIO V. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOYCE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

GINA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN I. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ronald G. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY R. 
Clasificación:
5.0

Nothing great customer service

KATHRYN H. 
Clasificación:
5.0

Steve runs a great store thanks

GARY B. 
Clasificación:
5.0

All good

george W. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT H. 
Clasificación:
5.0

The people here are great. But my experience was awful. I paid $250 to go pick up a fridge that was an hour away. I told the guy what I was needing the truck for. I rented a ten footer or a “one bedroom apartment” size and the fridge was almost a foot and a half from fitting and I had to leave it there and return the Uhaul . I'm so frustrated and out $250- and still without a fridge.

WENDY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

John G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARC H. 
Clasificación:
5.0

Everything was great except for one thing. I thought I had arranged to have my Ubox delivered to the Vallejo Ubox warehouse and was told that that was the case by several Uhaul reps. However, I learned while the Ubox was enroute to the bay area that there is no Vallejo Ubox facility and the closest one was in Hayward. It would have been more convenient to me to have the Ubox stored at a Ubox facility in Vallejo than having it stored in my driveway. Please make sure your reps have correct information in the future, especially about Ubox warehouse facilities.

JANE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILIP S. 
Clasificación:
5.0

This is one of your best locations. They have a great staff, and the big thing, is they are consistent with their level of service. Never an issue, always done properly, and I'm always satisfied when I use this UHaul location.

BRIAN P. 
Clasificación:
5.0

Great in and out less than 3 minutes.

ALAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PERRY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERALD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAMERON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Courtney C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN A. 
Clasificación:
5.0

My only complaint was that I had to drive 45 minutes (& back) to this location because of limited inventory in the many other U-Haul affiliates that were much closer to Anderson, CA.

Vincent B. 
Clasificación:
5.0

The only improvement I could think of would be that the sofa in the lounge was a little soft but the coffee was hot the donuts were delicious the widescreen TV was wonderful having all the channels that I watch.The sandwiches at noon were delicious complete with avocado cream cheese sprouts on Artisian bread...The only addition that I can think of would be maybe to have an additional foot massager as there wasn't enough to go around

CHRISTOPHER P. 
Clasificación:
5.0

The man was friendly and the service was fast!

Shannon M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

alan S. 
Clasificación:
3.0

I was fined bc

heather S. 
Clasificación:
5.0

Both of the gentleman that helped us at the Weaverville U-Haul were exceptional. They were friendly informative and very very helpful

Tracy L. 
Clasificación:
3.0

Be real wipe that 19.95 bull crud off the truck they charge you for all kinds of be 28 bucks for cleaning I drove 17 miles and I guess that's 28 bucks in fuel bs be real with your prices and tell people to wash the truck when you bring it back or 25 bucks overall for 17 miles at 68 cents a mile will cost 106 bucks I feel raped I couldn't of burned more then a gallon and a half of gas in 17 miles 19.95 my butt. Bs give detailed instructions on how not to get burnt

Ashley F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHEAL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

U-Stor Self Stor Q. 
Clasificación:
5.0

Not charge 3x the normal price for people leaving California! I realize it cost more for your company to move the equipment around, but to overcharge certain customers is not right and I will never use you again!!!

Deborah S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUNE N. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOYCE M. 
Clasificación:
5.0

Wonderful experience!!!!

THOMAS L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Max T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Courtney C. 
Clasificación:
5.0

nothing to improve !!!

PATRICIA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert L. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALAN B. 
Clasificación:
5.0

Have the truck I reserved available when I come to pick it up. I'm going to have to make a second 5 hour trip now because I reserved a 15' truck and I was only provided a 10' truck. I was told "lots of people are moving this time of year." Guess what? I'M MOVING this time of year. Extremely disappointed. May simply no longer use uhaul.

Brian L. 
Clasificación:
4.0

El cliente no dejó un comentario.

GALE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN M. 
Clasificación:
5.0

Quick and easy return

Stephen S. 
Clasificación:
5.0

No improvement needed

robin T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cherney X. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret M. 
Clasificación:
5.0

Great management

Hans H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Myrna D. 
Clasificación:
5.0

Great truck, great service.

Jason B. 
Clasificación:
4.0

Weaverville is always helpful and service is great

Richard H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith G. 
Clasificación:
5.0

The man who helped me was very knowledgeable and had great customer service!

Cathryn D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAMERON B. 
Clasificación:
5.0

They were very accommodating and polite

Jana K. 
Clasificación:
5.0

Steve Quaid is an excellent owner to work with whenever a U-Haul is needed. Friendly, prompt, kind, and makes any changes easily.

Edward T. 
Clasificación:
5.0

I would rate this location a great but I would not refer you haul to my friends ever again. I was told my pick up would be in my home town of Redding California and instead it was 40 miles away.

monica L. 
Clasificación:
3.0

I pick up my truck and trailer for cash and make cash deposit, you manager tell me, when i return truck and trailer, they will give me back my cash, but when i return it, they send me just a check on mail, which i can use only about two weeks later.

Alexey T. 
Clasificación:
5.0

This is a very well-run business.

elizabeth J. 
Clasificación:
5.0

Nothing. Everything was excellent. Thank you.

Robert S. 
Clasificación:
5.0

I would consider putting locking gas caps on your trucks.

tina W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark C. 
Clasificación:
5.0

Fast, friendly service. Was very helpful, even attached trailer to our truck.

Jeff B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael F. 
Clasificación:
5.0

Very courteous as always.

RISE M. 
Clasificación:
5.0

Steve is a great guy. Always helpful.

JAMES D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Grace H. 
Clasificación:
5.0

El cliente no dejó un comentario.

jerry B. 
Clasificación:
5.0

The trailer I reserved was not available at the local store so a reservation was made in the next nearest store roughly 50 miles in the opposite direction from which I was traveling. When I explained this to the rep at the national contact hub, they found a slightly larger trailer was available at the local store and gave me an upgrade at the original price.i am VERY HAPPY with the service and equipment I received from U-HAUL and will highly recommend them to anyone with truck or trailer rental needs. A big THANK YOU U-HAUL!

BRYON T. 
Clasificación:
5.0

Excellent service and advice!

STEPHEN M. 
Clasificación:
5.0

Great to work with, flexible and accommodating. A++

doug H. 
Clasificación:
5.0

I was charged for a cleaning fee. The trailer was dirty to start. I shouldn't have to pay for it.

nathan B. 
Clasificación:
4.0

El cliente no dejó un comentario.

michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brady M. 
Clasificación:
5.0

I didn't realize that there was such a large U-Haul facility in such a small town. They unhooked the unit and got me on my way very quickly

jim G. 
Clasificación:
5.0

check in was so easy and efficient

Mason M. 
Clasificación:
4.0

Tell weaverville to post a sign on the door closed on Sunday's we wil not answer the phone and post a large sign 24 hr drops off!

OMAR W. 
Clasificación:
5.0

El cliente no dejó un comentario.

shea B. 
Clasificación:
5.0

You need to look at inventory, the equipment that I needed to rent ended up being 92 miles out of my way. 46 miles each way to pick up the equipment. I do appreciate the fact that your company reduced the price by $20 to help with gas cost so I can go pick the car dolly up. All in all everything worked out great. Not unhappy at all. Thanks again!!

Dwayne K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNA R. 
Clasificación:
5.0

The Weaverville team were helpful and pleasant. When I need a rental, I'll definitely choose them again. Thanks.

brad M. 
Clasificación:
5.0

Highest mark's to super helpful Steve Quaid (Weaverville, CA, U-Haul) and to Ruben (Redding, CA, U-Haul Contractor who came a long way to my aid to replace a tire) and to the fellow in Chicago (U-Haul Roadside Assistance) who did a great job coordinating with Ruben to come out so late at night to the remote locale I was at. My only hitch in the trip was finding a U-Haul Drop-off site on Easter Sunday; but again, one call to your 800 number got me to a safe drop site to park the trailer, thanks to a friendly, confident U-Haul rep on the other end of the line. You guys are tops!

ERNEST G. 
Clasificación:
5.0

Keep up the great work!

Ricardo P. 
Clasificación:
5.0

El cliente no dejó un comentario.

janet B. 
Clasificación:
1.0

Rain for 2 months solid in that area, pay a fortune for the rental, and get charged for mud on the tires. Wouldn't recommend uhaul to anyone in the future.

Ricky J. 
Clasificación:
5.0

Staff was very helpful

geroga S. 
Clasificación:
5.0

great as always.

SCOTT B. 
Clasificación:
5.0

extremely clean truck, professional staff, great U-Haul experience,.

henry V. 
Clasificación:
2.0

i was not told about the gas fee if it drops below 1/4 tank and since we only went 8 miles I didn't think about it, so I was charged an extra $30. the people there were frustrated because the printers and computers weren't working and didn't go over the contract with me. the dolly that I picked up got rusted water all over the inside of the trailer. that got all over my things and I made sure it was cleaned up so that I wouldn't get a fee. if you rent from them make sure you know all the details or you'll get charged for something that's not fair.

rebecka R. 
Clasificación:
5.0

Maintain your equipment better!

RICHARD S. 
Clasificación:
5.0

Weaverville has always been a great place to rent or return a U-Haul truck. They are friendly and all of the trucks are clean and well maintained.

Gregory T. 
No se han enviado comentarios para esta ubicación.

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