Comentarios del cliente para U Stor It Mini Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U Stor It Mini Storage

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Jaquelin P. en

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El cliente no dejó un comentario.

Lena M. en

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El cliente no dejó un comentario.

Mark S. en

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This location was very helpful.

JOYCE G. en

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El cliente no dejó un comentario.

Kenneth D. en

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El cliente no dejó un comentario.

HERB P. en

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El cliente no dejó un comentario.

CANDICE L. en

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El cliente no dejó un comentario.

DANIEL W. en

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Great customer service!!

Pamela H. en

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El cliente no dejó un comentario.

Derrell M. en

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El cliente no dejó un comentario.

LELAND W. en

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The Peterson's are wonderful owners/managers. They couldn't do enough for me. Highly recommend this u-haul dealer and storage location for anyone needing storage or a moving truck or supplies. 5 out of 5 stars.

ANDREW D. en

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Herb and Lisa were so helpful through this process with everything. They made sure we had everything we needed for for our move and offered so much help and support. They made our DIY move a super positive experience for us! Thank you!!

TALI S. en

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El cliente no dejó un comentario.

Carl J. en

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You cannot ask for better service and professionalism than what we got from Herb in the office. He is top notch and I will definitely be back to do business in the future !!!!!

Spencer C. en

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The managers at U-Stor-It, Herb & Lisa Petersen, are the most helpful and friendly people I have ever met in the moving and storage business. They worked with me to determine the best solution for my needs, even viewing the contents of my storage unit and asking about what was also coming from the house. My son, who is helping me move, was very impressed by their customer service.

Alan K. en

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El cliente no dejó un comentario.

Dot J. en

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El cliente no dejó un comentario.

david W. en

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El cliente no dejó un comentario.

John B. en

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El cliente no dejó un comentario.

Angela S. en

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El cliente no dejó un comentario.

PATTY C. en

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Wonderful service, Renee stayed late and waited for me. She went above and beyond to be helpful. Excellent service! We are moving soon and I promise we will be a repeat customer at this location

Jason P. en

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Seriously the best experience I have ever had at a U haul location. Super friendly owner and staff that go the extra mile. Just amazing customer service.

Anthony P. en

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Outstanding location, they communicated with me prior and during the day checking if i need any assistance, or any issues they could help me with. Definitely coming back to this location.

Frederick W. en

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Herb is just such a good guy. He made this work and saved us money. Honestly the best U-Haul experience I’ve ever had.

Romain P. en

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Excellent service. Courteous and kind. Unfortunately, we were less content with the vehicle itself which was old and dirty, smelly and debris had been left in the haul, the glove box and "grandma's attic". No powered windows, which is really a problem when you are the only driver and want to open or close the passenger window and you are driving.

Iva G. en

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I would not want to use a different location. They are amazing. I used this location one other time. When in VA I will always use this location. They go the extra mile for the customers

Catie M. en

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El cliente no dejó un comentario.

Rachelle R. en

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El cliente no dejó un comentario.

Rhonda D. en

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Herb is awesome! Very inviting and personable. You wish you could get this type of customer service everywhere you'd go.

Samantha W. en

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El cliente no dejó un comentario.

Elvis J. en

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Great customer service. What a difference one location can make. Was very apologetic for my bad experience.

Zachary W. en

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Herb was fantastic. His level of customer service is unmatched. Highly recommend.

Marie O. en

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Herb and Lisa are absolutely amazing. I would recommend everyone using them. They are so helpful. The second truck we got had the driver side mirror dangling off. My boyfriend drove the truck and said it scared him because he couldn't see (and he drove moving trucks for a living). So, U Haul definitely has to fix that! Other than that, everything is always clean, Herb and Lisa are great and out of two times renting a truck from U Haul there, that was the only issue (they DID tell us so we knew the mirror was messed up, they are very honest and caring people). Overall, we always have a great experience with Herb and Lisa.

Marcus G. en

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El cliente no dejó un comentario.

ruchar W. en

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El cliente no dejó un comentario.

David D. en

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El cliente no dejó un comentario.

Martin R. en

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El cliente no dejó un comentario.

Dennis P. en

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El cliente no dejó un comentario.

Heather E. en

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El cliente no dejó un comentario.

David T. en

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Windshield had a major crack running through it. Also several pieces of furniture came out of the truck with black grease on them. That grease was transferred to carpet before it was discovered. Apparently is was on the floor of the truck.

DEBRA J. en

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Nothing comes to mind regarding improvement; experience was excellent - fantastic customer service!

Luz S. en

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El cliente no dejó un comentario.

Dot J. en

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El cliente no dejó un comentario.

LARRY S. en

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All representatives should be as customer centered as Herb. Herb went above and beyond to make this a pleasant experience. Thank you, Herb Larry Smith

Herb P. en

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El cliente no dejó un comentario.

Joe W. en

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El cliente no dejó un comentario.

DAVID E. en

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AT THAT LOCATION HERB AND HIS WIFE ARE GREAT, ALWAYS GOING ABOVE AND BEYOND

Robert A. en

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El cliente no dejó un comentario.

Roberto P. en

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El cliente no dejó un comentario.

JANET F. en

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El cliente no dejó un comentario.

Timothy B. en

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I only rent from here! Herb and Lisa are the best UHAUL peopIe have ever worked with!

Angela H. en

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The staff is amazing and so joyful best husband and wife in the world! This was the best experience I've had with uhaul

Daniel V. en

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El cliente no dejó un comentario.

Jesse H. en

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Have ALL customers work with Herb! Of course, I know that last not truly feasible, but his expertise and assistance led to an amazingly easy process of rent and return. He was very friendly and caring, certainly did NOT come off with the ‘pushy sales’ attitude, and actually even cautioned us on ways to avoid extra unnecessary costs and fees. With service like this, I’ll never rent from another location. Thank you for all of your help.

TIANA M. en

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El cliente no dejó un comentario.

Robert S. en

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El cliente no dejó un comentario.

Vitor R. en

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El cliente no dejó un comentario.

Joseph S. en

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Awesome customer service. Very friendly office.

John G. en

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Herb and Lisa made sure everything was on time and assured me not to worry. The trailer that i requested was awaiting for me and they made me feel that i was at home with them. They told me to double check that my load was secured. They even told me how to load the trailer so it would ride smooth going from Fredericksburg, VA. to Chicago IL. If you need a questioned to be answered then you need to call Herb and Lisa at U-Haul. These two are "Beyong the Ordinary" They are outstanding in service in every way. I am very proud to have meet theses two people I consider them family. Again thank you Herb and Lisa. at U Haul behind Purvis Ford in Fredericksburg, VA.

KALI J. en

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Excellent customer service!

AL C. en

Grado:

Staff was friendly and as a walk in was able to accommodate me very quickly. I was in need not only of a large storage space but also a large (26') truck. A customer had just moved out of the last large unit and although the only large truck on the lot was booked for the day, the person rescheduled. So not only was it lucky day but thanks to the staff going above and beyond with a few phone calls and checking the yard for impromptu moves, I was able to complete my move the same day.

EDWARD Y. en

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The staff is great - friendly, helpful, always with the client’s best interests their primary focus.

Sharon G. en

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Herb and his staff were wonderful to us, I would recommend anyone in area use this location. I know we will the next time we need to rent.

Timothy H. en

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Great service from start to finish.

tasha B. en

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El cliente no dejó un comentario.

shawn D. en

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El cliente no dejó un comentario.

John D. en

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Herb and his wife were the greatest, would recommend there location to anyone. John & Hea DeMars

John M. en

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El cliente no dejó un comentario.

Tommy M. en

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El cliente no dejó un comentario.

ELISA J. en

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This was the best U-Haul rental I've every had. I'm never going to any other U-Haul place. It was hard to find them behind the Ford dealership but I'll never forget where they are now.

MAJID I. en

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El cliente no dejó un comentario.

Paula S. en

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El cliente no dejó un comentario.

Debra H. en

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El cliente no dejó un comentario.

GREGORY B. en

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Lisa & Herb were great and the service was a step above. Herb was always working to find the best options for me instead of just asking what I wanted & charging me.

Neville J. en

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excellent service

Kate M. en

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El cliente no dejó un comentario.

Valerie P. en

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Herb was great and super helpful. He definitely made our weekend of moving much easier and handled my anxiety/stress like a champ! He’ll definitely be our go to U-Haul guy for future rentals.

CAROLYN B. en

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I can not thank herb and his staff for making a very difficult situation for me and my family much easier ! The staff treated me like family not a customer!! I would recommend them to anyone and will always tell everyone how wonderful they are !!!

Robert L. en

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El cliente no dejó un comentario.

Tiffani B. en

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These are the nicest people in the business. Helpful, friendly, knowledgeable. They did everything in their power to make me feel welcome in Fredericksburg!

Timothy B. en

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Change Nothing. Best UHaul experience ever!

Laura G. en

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El cliente no dejó un comentario.

Fred G. en

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Very professional individuals at this location. Herb explained the details of the 26 foot truck I rented and he could not have been more helpful, and that also goes for Lisa who took care of the paperwork.

JAMES M. en

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El cliente no dejó un comentario.

Phyllis F. en

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El cliente no dejó un comentario.

David T. en

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A little difficult to find as it is in the back of a car dealership location.

Cathy R. en

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There was a major snafu with the pickup of a trailer I had rented for our cross country move. The location I had originally rented thru didn’t have the trailer and uhaul wanted me to drive 1hour north on I95 on a saturday morning to pick up another one. If you are at all familiar with I95 you will know this is a huge deal I wasn’t about to deal with. I called Herb at U stor it mini storage 20 minutes from me and he was AWESOME. He went way beyond customer service. By far the best in the uhaul industry!! Thanks Herb

ELIZABETH S. en

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Herb & Lisa have helped me with every move in the last three years !!! I could not have had a better experience and I highly recommend them

TATA M. en

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N/A

Chardonney W. en

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Great customer service

ELIZABETH S. en

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this is the second time I have used this facility and I am even more pleased this time !!

Roshier H. en

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I am always satisfied with Uhaul they are the best

David K. en

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Fantastic customer service experience. Greatly appreciated the friendly atmosphere and rental information.

JANE G. en

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El cliente no dejó un comentario.

Aaron Z. en

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Great staff, worked with me even though the online feature didn’t work out too well

Thomas L. en

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El cliente no dejó un comentario.

ROBERT B. en

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Herb was over-the-top helpful and knowledgeable. Our truck broke down on the way home from a family visit and he went above and beyond to help get us home. For his sake, I won't go through all of the wonderful things he did for us so as not to pin him in a corner, but I will just say that anytime he and his wife make their way to South Carolina, they're welcome at our home or as our guests for dinner.

Kyle D. en

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El cliente no dejó un comentario.

gerald A. en

Grado:

Small U Haul location, a little difficult to find, poor signage on road The truckwas in poor condition 140,000 miles, shook so badly it did not feel safe, drove at 55 MPH on highway due to shaking DO NOT continue to RENT THIS TRUCK withour repairs

Jon M. en

Grado:

El cliente no dejó un comentario.