Comentarios del cliente para Twin Rivers Auto LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Twin Rivers Auto LLC

Grado total:

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yolanda B. en

Grado:

El cliente no dejó un comentario.

jimmy I. en

Grado:

El cliente no dejó un comentario.

Nicole M. en

Grado:

Unpaved and dusty

Juan David B. en

Grado:

all the service was excellent, thanks you

Hiram C. en

Grado:

El cliente no dejó un comentario.

Tracey K. en

Grado:

Staff was really nice and accommodating. They made me feel welcome while waiting for my ride to pick me up.

Joseph W. en

Grado:

Terrible. Charged me for insurance and would not remove the charges. Bunch of clowns running show there. See google review to see similar negative reviews. Avoid if you can.

Sheelah K. en

Grado:

El cliente no dejó un comentario.

Kimberly L. en

Grado:

El cliente no dejó un comentario.

Paul P. en

Grado:

They charged me multiple times and wouldn't give me a refund. The receipt says everything should be $48 I was charged $123. They had me register the appointment online I paid online and then for some reason they ran my card again in store and now I have a pending charge for $123. I tried to call customer service and no one will pick up the phone. That location was the worst dealership I've ever been to their scam artist. I didn't even know U-Haul had third-party carriers. I'm currently disputing the charges with my bank I will not be using the service anytime soon. Worst most dirtiest place I've ever been to the truck was garbage as well and almost broke down on us. It was jogging in the whole ride.

Tyler C. en

Grado:

Staff had no idea what they we're doing. We drove to drop off location and it was a gas station, the lady told me to just drop the uhaul by the dumpster and leave. I didn't feel comfortable so I called costumer service, while I was waiting on hold she came out to find me to tell me she couldn't check in the trailer. If I would have left I would have been fucked. So I told costumer and they found another drop off location. I drove it there and dropped it off. When I called costumer service the next day you tell them about my experience, they told me I was going to be charged a wrong destination fee and that the trailer hadn't been checked in. So I had to wait till the next day to call the drop off location to ask them to check in the trailer. They we're incredibly rude. The most stressful part of my move wasn't driving 2000 miles, it was fighting uhaul to take their damn trailer back. I don't ever plan on using uhaul, I'd rather walk 2000 miles dragging a sled filled with all my shit while barefoot then step foot in a uhaul store. Fuck uhual, use literally any other moving service. Fucking FedEx all your shit to the next place, it would be easier.

Carl P. en

Grado:

There was an item on my contract (hand cart) that was not noticed before I left with the truck and for which I had to return to get. There was also an item on the contract (furniture cart) that I did not select and was not in the truck at pick up. I was not given a written copy of the contract at pick up. When I returned the truck the next day I was asked were is the furniture cart. I was told I paid for both. I am asking for a refund. I

doug B. en

Grado:

El cliente no dejó un comentario.

James R. en

Grado:

I only worked with the owner's son, but he was very welcoming and made the drop-off a pleasant experience.

Curtis A. en

Grado:

Employees who were at the location didn't know how to perform the check-in process and it took almost 20 minutes for them to figure it out.

Jonathan M. en

Grado:

It was smooth and easy to get the truck. The location is not very attractive or "tidy," but I got what I needed and returning it was a breeze. So I'd recommend it.

Nakia S. en

Grado:

U-Haul was very clean and in a convenient location. The gentleman that helped were friendly.

Kaela C. en

Grado:

El cliente no dejó un comentario.

Kemi H. en

Grado:

The drop off location charged me $12 to fuel the car even though I returned the car with more fuel than I rented with!

David S. en

Grado:

Just not one of the best places to rent. Checkin for returning vehicle are unprofessional.

Charles L H. en

Grado:

El cliente no dejó un comentario.

Maria U. en

Grado:

It is a rustic makeshift. However the people were extremely helpful.

StClair F. en

Grado:

No U-Haul person was on site/I wasted a lot of previous unpacking time sitting around waiting for confirmation of return. Had to take pictures for my own protection to avoid any bogus charges .??????

AMAX B. en

Grado:

Make sure someone is available that knows what they are doing at the store during store hours.

shreekrishna R. en

Grado:

Mabye

carlos B. en

Grado:

El cliente no dejó un comentario.

India E. en

Grado:

El cliente no dejó un comentario.

Sherry V. en

Grado:

El cliente no dejó un comentario.

Earl Y. en

Grado:

El cliente no dejó un comentario.

roselyn M. en

Grado:

El cliente no dejó un comentario.