El cliente no dejó un comentario.Tyler S.
Customer Reviews for Twin Motorsports
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Staff very helpful and accommodating; positive experience.Don E.
Excellent service no room for improvement !!Corey B.
El cliente no dejó un comentario.Craig C.
Keep up the great work.Rocky K.
El cliente no dejó un comentario.Kelsey O.
The service was top notch. No improvements needed.Dean B.
Nothing that I can see Very accommodating and helpfulJill O.
El cliente no dejó un comentario.Greg E.
needs to be more professional and check equipment properly, had to go to location in St Johns to have air put in all the tires and the driver mirror adjustedRose H.
El cliente no dejó un comentario.Julie S.
Jeremy was very professional, polite and knowledgeable. Excellent service!Vicke D.
We made a reservation for a truck for a one way trip St. Johns to Clarenville only to be told one day before this reservation that there were no trucks in St. John's. The accommodation was a truck in Clarenville and a two way trip which cost us $80 extra in gas. When you make a reservation, it should be confirmed so your plans can be relied on. If UHaul cannot commit to having a truck available, then dont create the reservation. I will be very hesitate to rely on UHaul in future because reserving equipment doesnt really mean anything.Darren J.
Lower rate per kmCynthia L.
Excellent customer serviceCLIFFORD H.
El cliente no dejó un comentario.Gary M.
Excellent serviceInderjit S.
El cliente no dejó un comentario.Darryl F.
Was the easiest part of moving. Everything was explained really well and there were no surprises. Fast and great customer service.Shannon R.
El cliente no dejó un comentario.Sherri H.
My experience was a â€œgong showâ€ from beginning to end. Although staff at the three locations were respectful they were limited in their ability to deal with issues. I booked a 10' truck early before our move for a cost of $1049.00; however, several days before the pick up the cost was increased to $1400.00. Although I inquired with the Grand Falls-Windsor location where the booking was made and the truck to be picked up they could not explain it or rectify it. Likewise, when Chris from St. John's was advised no action was taken. A day before the due to pick up date I went through a nightmare of picking up a truck that changed three times and was 2.5 hours away in Clarenville. After returning the truck and truck I was then harassed, offended, and abused by the owner/manager of a different location than where the vehicle and trailer were returned. She also threatened me.Aubrey R.
El cliente no dejó un comentario.Aiden C.
No improvement needed. Jeremy was friendly and knowledgeable. He took the time to answer questions over the phone when inquiring about the UHaul and was patient during the whole process as this was our first time renting a UHaul.bernetta R.
El cliente no dejó un comentario.larry W.
El cliente no dejó un comentario.Ean P.
Great servicekeith G.
El cliente no dejó un comentario.tina O.
El cliente no dejó un comentario.Hilda C.
El cliente no dejó un comentario.Hazel S.
El cliente no dejó un comentario.Neil C.
First of all, I was supposed to pick up a 6x12 enclosed trailer in St. John's. 2 days before the date of my rental I was called and informed that they couldn't locate that size trailer in my area, so I would have to drive 1.5 hours (one way) to pick up the trailer in a totally different location. I called the Clarenville location to confirm and make sure my parents could pick it up as I only had June 30th to get the last few things I needed before driving across the country and July 1st was a holiday. The man at that location was great and very understanding, but when he was confirming my rental, he said 5x8. So U-Haul had taken it upon themselves to change the size of my trailer WITHOUT me knowing to one much too small to transport the things I needed to bring for a permanent move. The closest trailer that was the size I wanted was a 4 hour drive in one direction, and totally not feasible. All that I was told was that a reservation made more than 3 days out from the day you need is not guaranteed. So there's no point in being proactive and booking it 2 months prior to a big move because chances are they won't have what you need available. Instead of spending $1200 for the trailer I needed, I ended up paying $450 for the trailer (they at least gave it to me for half price) and another couple THOUSAND to move the rest of my things with a moving company, on short notice, so none of it has arrived yet. I wouldn't recommend U-Haul to anyone if they can avoid it.Allison M.
Great customer service, fast and friendly.neville F.
El cliente no dejó un comentario.Ralph R.
El cliente no dejó un comentario.joy B.
El cliente no dejó un comentario.mike J.
Had a terrible time trying to pick up the u haul. Took from7:30am - 10:00 just to get the truck. Followed the steps on the email and it said I didn't have a reservation.mean while I had a email with a reservation number on it. If the worker had not showed up early like he did (9:30am) then I would of had to wait till he got there at 12:00pm. Definitely was not impressed by the pick up situation.beau E.
Jeremy was awesome. He was there to greet me and had me on my way in a timely manner. He was very friendly and professional.Hubert S.
El cliente no dejó un comentario.Peggy P.
El cliente no dejó un comentario.Ivan A.
El cliente no dejó un comentario.BJ D.