Comentarios del cliente para Twin Lakes Outfitters

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Twin Lakes Outfitters

Grado total:

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Jack E. en

Grado:

People were not respectful. Kept referring to me as "Buddy"

Richard B. en

Grado:

The link for after hours return would be more helpful if sent out earlier. I had returned the trailer couple hours before I received the link. Since it uses your phone GPS and I was about 20 miles from rental location did not work for me.

leonard P. en

Grado:

The staff at this location are very inexperienced and difficult to call. Worse yet, since the gate to the storage area is locked, we were unable to return the trailer either late Saturday or early Sunday which we had planned so when we returned the trailer on Monday as requested, we were charged 1 extra day rental for the convenience of Twin Lakes Outfitters. Either of the two locations in Clarksville would have been able to accommodate us. Note: The trailer was rented for the Bluestone Robotics Team for an off season competition to train the new Drive Team. The trailer itself was good Thank you,for providing us an opportunity to submit feedback on the Twin Lake Outfitter location. Leonard Passmore Mentor Team 1413 ph 434-374-2398 or cell 423-676-2069 Chief Engineer for Elixsys leonard.passmore@elixsysinc.com

ROBERT M. en

Grado:

Great folks there at Twin Lakes. I would absolutely rent from there again. The trailer worked great. No issues whatsoever.

ryan W. en

Grado:

El cliente no dejó un comentario.

Frank L. en

Grado:

Super friendly. Very quick drop off!

chris W. en

Grado:

El cliente no dejó un comentario.

Brian J. en

Grado:

Old cigarette package in cab. Windshield wipers were terrible.

Frank L. en

Grado:

Quick, friendly, professional service. Highly recommend.

Frederick B. en

Grado:

Nothing

WAYNE N. en

Grado:

Wonderful customer service with a big dose of southern friendliness.

william R. en

Grado:

El cliente no dejó un comentario.

James C. en

Grado:

I will never rent online again. It was a terrible experience. I paid online and was given location and time for pick up. 3 days later in informed I need to travel out of town to get truck 2 hrs later! 3 hours on phone with customer service to no avail. Promised $50 check which I doubt I'll see and charged extra for truck I already paid for, terrible!

Lucy S. en

Grado:

El cliente no dejó un comentario.

jamica N. en

Grado:

El cliente no dejó un comentario.

SHEKELA L. en

Grado:

Nothing. Customer service was great and Auto transport worked just fine.

John B. en

Grado:

My experience with them was very good.

Richard D. en

Grado:

Again unable to utilize my location feature and had to call Uhaul. Took me about 15 extra min to finalize my drop off and the business was closed at the time.

KAYE B. en

Grado:

Twin Lakes Outfitters is excellent in helping the customer.

simon G. en

Grado:

El cliente no dejó un comentario.

Tim S. en

Grado:

El cliente no dejó un comentario.

William B. en

Grado:

Go over the equipment with the customer and look for damage , the proper operation of doors, and make sure the lights work.

Douglas D. en

Grado:

There is only one person in the shop that knows the U Haul business. Once you get to her all is well.

Michael J. en

Grado:

El cliente no dejó un comentario.

Curtissa P. en

Grado:

Went to return and they said I owed them $6 and sum change for gas even tho I had proof and showed them the pics that the pick up place told me to take with the miles and gas they still charged me, they was rude all the way round like I was dumb luckily I had pics for proof just waiting for my refund before I make a complaint

cindy F. en

Grado:

Great transaction

Candyce W. en

Grado:

El cliente no dejó un comentario.

Electa V. en

Grado:

El cliente no dejó un comentario.

Rebecca S. en

Grado:

El cliente no dejó un comentario.