Customer Reviews for Twin Bridges Mini Storage
(Distribuidor de U-Haul del vecindario)

134 comentarios

211 E 9th Ave   Twin Bridges, MT 59754

(406) 684-5212

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(406) 684-5212

211 E 9th Ave
Twin Bridges, MT 59754

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Karen P. 
Clasificación:
4.0

Note that the pickup location is in a remote area; I was very happy to be able to pickup a trailer close by. Customer service was great.

Eric J. 
Clasificación:
5.0

Clean and dry.

Gary C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney V. 
Clasificación:
5.0

Matt us very helpful. Excellent customer service.

Diane A. 
Clasificación:
5.0

Really great customer service. Could not have gone smoother.

Diane A. 
Clasificación:
5.0

Matt is great to work with!!!

KENT EDWARD D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Troy M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mark W. 
Clasificación:
5.0

Facility #88 next to mine has a lock on it, but is not secured. I accidently tried opening it thinking I was opening mine, and the door began to open. Realizing it wasn't mine, a closed the door. You folks might want to let the renter of that stall he or she needs to secure their possessions. Thank you. For me everything was great. See you in may

Doug O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James D.  |  Overall Experience 
Clasificación:
5.0

Great experience. Thank you.

Carl H.  |  Overall Experience 
Clasificación:
4.0

Called on way to unload trailer and was able to drop off quickly.

Kent T. 
Clasificación:
5.0

El cliente no dejó un comentario.

VIRGINIA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brien G.  |  Overall Experience 
Clasificación:
5.0

Happy with rental

CORD T. 
Clasificación:
3.0

Could not find lock box to put key

Joe T. 
Clasificación:
5.0

Andy and his staff were really great. The facility itself was clean and secure. What really set them apart was customer service. Andy helped me on a Saturday afternoon to made sure I got the insurance I needed. He even went out to my unit and put on two round locks after our discussion about security. I live several hours away and could not easily complete that task myself. Many thanks to everyone at the Ice House!

Diane A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KENT EDWARD D. 
Clasificación:
5.0

Excellent place to store my goods for many years!

ANN G.  |  Overall Experience 
Clasificación:
5.0

The guy was very nice and answered all my newbie questions. He sent me to a local hardware store because my ball hitch was assembled wrong and waited for me to come back. I didn't have any issues besides learning how to back a trailer on the fly. He got it secured to my car and there were no problems. Only suggestion is to let customers know their office is at the Ice House. I was very confused when I didn't see uhaul trailers when I got there.

AMY R. 
Clasificación:
3.0

El cliente no dejó un comentario.

STEVEN M. 
Clasificación:
5.0

Nothing!!!!!!

KENT EDWARD D. 
Clasificación:
5.0

Very accommodating and friendly staff!

Kyle J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Louis R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Clarissa W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia B. 
Clasificación:
5.0

fantastic customer service.

RONALD T. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENT EDWARD D. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENT EDWARD D. 
Clasificación:
5.0

Great place

CHARLES C.  |  Overall Experience 
Clasificación:
5.0

The staff was awesome, couldn't get any better. I definitely recommend this facility. The staff and owner are very friendly, helpful and just plain great. Couldn't be more satisfied

Lois B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOAN P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ralph B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARSHA G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Trina W. 
Clasificación:
5.0

El cliente no dejó un comentario.

OLIN KEVIN L. 
Clasificación:
5.0

Very friendly and helpful!

Sandee B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
5.0

Just as perfect service as the pick up location.

James F. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTIE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gordon A. 
Clasificación:
5.0

I was reserved for Butte Montana at Harts RV but while driving over from west Yakima wa. I received a call from U Haul center saying we have bad news ? I was told that the Trailer available was some 60 miles south of Butte . not only was it over a 100 mile round trip it was way out in the sticks and even my GPS had me in some very difficult situations finding the place ,down into farm dirt snow covered farm roads etc.. I never want to experience some thing like this again with out at the very lease a day or two or longer to prepare ,extra gas food etc.. it was way out in the wilderness few services in between . the guy was very nice who I did get the trailer from . it was your call center who after I reserved for Butte who called me while in transit. there was a full week to notify me WHY DID YOU WAIT TIL I WAS ON MY WAY That very same day ??????

RICK V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth Raymond F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joan P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Timothy W. 
Clasificación:
4.0

Thanks Matt!

Jonathan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria H. 
Clasificación:
5.0

The service was exceptional, convenient, and very helpful. Thank you for making my move easier!

Richard M. 
Clasificación:
2.0

The drop off location is actually at a group of storage buildings located outside of Twin Bridges rather than the address in town that was on our paperwork. This required some extra driving around and frustration plus a phone call so we knew where to go. The address we were given on the papers was in reality an ice distribution facility. Very confusing!

terry B. 
Clasificación:
5.0

nothing everything was great

glen C. 
Clasificación:
5.0

Since 2012 I have used the UHaul location in Twin Bridges, MT on several occasions for both rental trucks and trailers. Each time the Uhaul equipment was clean and ready for use and the customer service from this location has been excellent. I will continue to be a UHaul customer from this location when I need this type of service in the future.

Rodney V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dwayne K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry S. 
Clasificación:
4.0

El cliente no dejó un comentario.

richard K. 
Clasificación:
3.0

I did not end up using this storage facility as it was too far away from my location.

Megan T. | Reservación
Clasificación:
5.0

I have used this location to drop off Uhaul equipment on several occasions and always had a positive experience. Very helpful personnel.

Rodney V. 
Clasificación:
2.0

Our drop off location was changed to Twin Bridges from Three Forks, MT. There was no cell service to log out so it was a shot in the dark when we dropped the keys in the box that was next to the door. Only a small UHaul sticker was any indication that this was a UHaul location at all. When I tried to call UHAUL customer service there was no answer. The only reason we left the vehicle was because we knew the area and people well enough. Had that not been the case we would not have been comfortable at all dropping off the unit.

Laura B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dwayne K. 
Clasificación:
5.0

Nothing. Everything worked out fine, and the local Uhaul person was very helpful.

David D. 
Clasificación:
5.0

Nicest folks I've ever dealt with. Very helpful and always answers the phone!

JD L. 
Clasificación:
4.0

Twin Bridges was convenient. Staff was very helpful. Truck was getting old and had some minor issues. Overall a good experience.

Dave S. 
Clasificación:
5.0

A really great experience all around

Robert B. 
Clasificación:
5.0

My biggest problem was that while.driving through Colorado from Colorado Springs to Cheyenne Wyoming the roads were cement and that stretch was horrible. For some reason the truck bounced so bad I could not get much past 40mph on that stretch making for a very long day. On regular asphalt it was ok. Did have one old large crock break. It was well over a hundred years old. Also the seal.around the window came.loose on the passenger side and flipped.around for the last.day of the trip. The people I worked with were great. But I will NEVER rent that size and model of uhaul truck.again and cannot.recommend it to friends.

Artie R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joyce L. 
Clasificación:
1.0

more training

alan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Randall B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason B. 
Clasificación:
5.0

El cliente no dejó un comentario.

paul S. 
Clasificación:
4.0

El cliente no dejó un comentario.

larry B. 
Clasificación:
5.0

Absolutely wonderful and helpful in more ways than I can name Highly recommend!

Clasificación:
5.0

Excellent customer service

DAVID K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michaela H. 
Clasificación:
5.0

I rented a 4x8 enclosed UHaul trailer from Twin Bridges Mini Storage on Monday, 5/15/2017 to take to the Seattle, WA area to pick up an electric organ that I had purchased there. All went well and Matt was very helpful.

Jim S. 
Clasificación:
5.0

Was not provided a padlock

Marlina W. 
Clasificación:
1.0

I was asked to drop it off 30 miles north of my destination because they didn't want this old trailer either. When I asked what I'd get for doing it, she offered me more miles and more days. That's ridiculous since I'm already where I needed to be. Want a customer to do you a favor, make it worth it. I left it in Twin Bridges where I made the original arrangements.

john L. 
Clasificación:
5.0

Very helpful and professional service

George J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Callie M. 
Clasificación:
5.0

Matt and Andy did a fantastic job and demonstrated world class professionalism. Despite being closed, they got me on the road. Very friendly!!

David C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Roy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jody P. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAVID H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy B. 
Clasificación:
3.0

El cliente no dejó un comentario.

AUSTIN J. 
Clasificación:
3.0

Post a U-Haul sign out front.

BRIAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRIS D. 
Clasificación:
3.0

The transaction was professional and well executed. I'm a happy customer!

DEBRA M. 
Clasificación:
5.0

Great job.

BRAD A. 
Clasificación:
5.0

I have done business with the folks at this location several times within the last 3 years and have always received excellent service. Thanks Andy and Matt.

ROD V. 
Clasificación:
3.0

El cliente no dejó un comentario.

AARON D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Connie C. 
Clasificación:
3.0

The tires on the truck were already bald. This led to driving 200 miles away and the one of the back left tires blowing and almost causing an accident. The second tire on the back left side was down to the belt as well. I understand that tires wear out, but it was a hazard when it was picked up and the tire condition was noted but we were told it would be "alright."

GAGE Z. 
Clasificación:
4.0

Have used this location several times and everything always goes smoothly. Great personnel who are always professional and friendly.

RODNEY V. 
Clasificación:
3.0

We ended up having to drive to Twin Bridges to get a truck to come back to Butte (55 minutes each way) because the Butte facility messed up our reservation twice- the person in Butte is not doing a good job- at all! The guy in Twin Bridges was very professional, organized and nice. The Butte facility is extremely unorganized and made us rearrange our trip for three days later than our original reservation, and made us drive to Twin Bridges at the last minute- costing us three hours more of time- before we could get on the road.

TAMMY F. 
Clasificación:
4.0

El cliente no dejó un comentario.

katie W. 
Clasificación:
3.0

El cliente no dejó un comentario.

BRENDA O. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAMES C. 
Clasificación:
4.0

I needed a bike trailer, and they had one..They were reasonable and competent...I would go there again if I was in the area and needed a trailer..

JEAN H. 
Clasificación:
4.0

Very professional and friendly.

TIM K. 
Clasificación:
4.0

El cliente no dejó un comentario.

MIKE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TARA B. 
Clasificación:
3.0

Never received copy of contract/bill. Is there any way to get an email copy of this bill? Original place we contacted in Whitehall called us to say they didn't have time t go pick up truck so we had to drive to Twin Bridges & pick up. This move didn't start out well

JOE D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ted W. 
Clasificación:
5.0

Nothing.

JON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel T. 
Clasificación:
2.0

Can't think of any improvements I could suggest. I was glad that a small town like Twin Bridges had a Uhaul representative. I have dealt with this location and the employees on 3 occasions this year and have found them to be very helpful and professional. I will definitely use them again if the need arises.

ROD V. 
Clasificación:
3.0

El cliente no dejó un comentario.

LYNNE F. 
Clasificación:
3.0

I needed to return the trailer and rent a larger one. Because this location was closed on the weekend I was unable to do this. Uhaul should allow an equipment trade at any location, not just the location where the transaction began. The wiring harness fell apart and we had to rewire it. I had a Bad experience with Uhaul all weekend long.

JILL W. 
No se han enviado comentarios para esta ubicación.

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