Very nice very helpful and pleasant serviceEmilio F.
Customer Reviews for Turf Paradise LLC
(U-Haul Neighborhood Dealer)
Tucson, AZ 85713
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 6 a. m. - 4 p. m.
- Sáb.: 8 a. m. - 2 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
- habla español
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The dolly I reserved was not in my UHaul. Also called to let them know the ramp was jammed and we were not able to use it & ac didn't blow cold air and had to drive with the windows down but they didn't answer their phone. I let them know about the ramp when we returned the UHaul, the lady who was working said â€œWe'll see what we can do about the rampâ€ but no discount was applied to the final charge. They also charged $10 for â€œoil & tireâ€ . Truck was dirty (not the back loading area but where you sit and front windshield.... it seems to be the only truck they rent out and is never cleaned) I will be leaving a bad review on other websites as well because this location cares more about money than actual good service. To point out the obvious I will not be using this UHaul location again.Frank M.
I am grateful to the man who unhitched my car. I will remember his helpfulness.Margo D.
El cliente no dejó un comentario.kathy H.
El cliente no dejó un comentario.KENNETH G.
Far, from everything. Cost extra miles in gas. Check in process was not very fast.Michael V.
When I picked up the trailer in Tucson I asked the individual whether or not he checked the tires. Answer was everything is good.When I got home I looked at the tires. One had 15 lbs air pressure the other has 55 lb Both tires were bald. I was in lied to about a life threatening situation as I drove from Tucson to my home 20 miles away.EARL S.
El cliente no dejó un comentario.Sarina L.
Thanks for your helpJannette S.
What we reserved wasn't available at the store we reserved it. We had to go to 2other sites to get everything we needefScott K.
El cliente no dejó un comentario.Earl S.
El cliente no dejó un comentario.Jose R.
El cliente no dejó un comentario.Michele M.
First, already had a rental for a 10-foot truck and she wrote me a NEW order for a 15-foot truck. Yes, I signed it but I was grieving and tired. I assumed I messed up my original order and could not find it (phone dead) but turns out I did not. Second, did not receive dolly and furniture pads I was charged for (which I did not want by that point). Super-difficult process.Sean M.
El cliente no dejó un comentario.DAVID D.
Nothing. The person I dealt with at the location of my pickup was the nicest guy . I enjoyed dealing with him both on my pickup and my drop off. The next time I need a rental I will be going back to that location.DAVID N.
El cliente no dejó un comentario.Ramon M.
El cliente no dejó un comentario.RICHARD A.
El cliente no dejó un comentario.MICHAEL F.
I appreciate the help in Spanish that I received very kindlyMARIA M.
Very helpful and very nice best experience in renting a uhaul would recommend this location to anyone looking to rent a uhaul excellent customer service.YAZMINA R.
My reservation was not at the original location and then I was sent to this location, promised an upgrade for a 26in but there also was not a truck there to pick up. After two different locations I had to settle for an smaller truck to complete my move and there was no moving accessories (blankets etc.) with the truck. Truck and location was dirty.JOHN C.
The UHaul.com/share did not work for our after hours return but the UHaul representatives were very helpful in making our return easy.Kennard F.
El cliente no dejó un comentario.NORBERTO V.
El cliente no dejó un comentario.JESUS R.
El cliente no dejó un comentario.JESSICA F.
Friendly and efficient.ENRIQUE T.
Raul is very professional and helpfulJESUS S.
Paper contract mileage listed and fuel level indicated, as was I could've cheated on amt of miles and gas also. Pick up was a pain but return great I'd recommendBENJAMIN S.
El cliente no dejó un comentario.JOHN B.
Raul was awesome and very professionalJESUS S.
El cliente no dejó un comentario.Ismail P.
Free drinks...IVAN A.
El cliente no dejó un comentario.DANIEL R.
Great ServiceJESUS R.
El cliente no dejó un comentario.RUBEN B.
Fast and excellent service! Definitely will recommend! GraciasGUADALUPE R.
El cliente no dejó un comentario.Tad B.
Great customer service!Moses V.
El cliente no dejó un comentario.VERONICA C.
El cliente no dejó un comentario.Carmen L.
El cliente no dejó un comentario.JOSE M.
Raul was amazing. He met us after business hours so that we could return the trailer.RHONDA M.
El cliente no dejó un comentario.Logan G.
the office was closed upon my arrival.Vick G.
El cliente no dejó un comentario.Jule B.
I did have a very unpleasant experience getting my truck initially. I reserved a 20 foot truck weeks in advance. When the time came to pick up the truck, I was sent to a location that was not open - when someone finally arrived at 9 :15 am, I was told that there was no record of my reservation. I was then sent to a second location- no truck! That location was at least kind enough to call Traffic for me (Camacho's Mest Market). Andy at Traffic was finally able to locate a 15 foot truck for me at a third location. (Turf City)). I lost 2.5 hours just picking up a truck thst I had reserved weeks in advance and was not the size I had reserved. Very poor experience. The rest was fineluana N.