Excellent service!! We will definitely use this location again
Terry C.
Customer Reviews for Tulsa Auto Repair LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
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DALE C.Tight parking spot to hook-up/unhook trailers.
Roy B.No real issues, we were in and out quickly for both pick up and drop off. Invoices were sent timely.
Travis F.This is not even where I dropped off my rental!!!
Amisty G.one wheel on 5 x 8 cargo trailer had a lot of UGLY rust trailer # "AV 5814 J" TRAILER ia now in Sapulpa, OK, at 1107 E. McKinley Ave., Sapulpa, OK 74066 corner of S Mission St and E. McKinley Ave, Sapulpa OK 74066 Agent very Helpful, bu used a walking cane, Mgr. Josh contact was phone calls and TXT Msg, very helpful. Was contacted Wednesday 10/18/23 7pm while on the ROAD, I told Josh, we were delayed 5 daze, Jose extended us till Sunday, arrived Sapulpa 10am Thursday, quick unload, drove to 1107 E. McKinley Ave., Sapulpa, OK 74066, backed into space Agent helped unhook trailer. sent ugly wheel picture to Jose also showing trailer trailer ID, :-) << happy face!!
Charles T.The lot was a little congested but not so much that it hindered the transaction.
Chris P.Would Like To Get A Discount For Renting Twice In A Short Time! Also Would Like To Get Free Rental
Debra W.This is the best location in town highly recommend this rental location.
James J.Truck check engine light stayed on. Truck needs front end alignment and wheels balanced, driving was a challenge
Denise B.Joshua is always very accommodating. Nice man to do business with.
Valerie L.The best very easy to deal with great experience overall👍
BIL R.The person that assisted me saw that I were doing a local move and changed our reservation so that I would save money. They even provided a larger truck for just $10 more. I'm glad they did because I underestimated the size truck that was needed. Overall 5 stars! The only negative was the location wasn't easily identifiable. The only reason we knew it was the pickup location was becasue of all the U-Haul trucks outside. Great customer service!!!!
Roger R.Josh was very helpful he needs a pay raise💵🤑! Thank you Josh for being helpful!
Suzanne B.I wanted a 6 x 12 with ramp when I put in the reservation but they only had a 5 x 9 with ramp. When I arrived they had a 6 x 12 with ramp that came in early and the man saved it for me. Great customer service.
Robert B.A/c was very cold.
Jason R.First off stop triple booking people since a person doesn't know exactly how long it's going to take to move things and you get cut off if you need another day to finish moving. I will not be renting from Uhaul ever again because of that bullshit. I will use Penske from now on there trucks aren't ragged out and never break down.
Carla D.Wet friendly service - have used them a couple of times and both have been very positive experiences
Lisa C.Josh was great!!
lori P.Josh is awesome
Cathey O.Excellent all around. Very kind people staffing the location and will use again when needed.
Jordan P.Hours listed were open at 8:30 am, my reservation was at 9 am but no one was there until 9:15 am. Everything went great after he got there. No one there when I dropped trailer off, and the lot is long and narrow so it was difficult to maneuver trailer into a parking space, especially by myself. It's a convenient location, but next time will be easier to drive further and get better service.
Randy B.Josh responds to my request quickly and we had no problems at all
Teressa T.There was below a half of tank of gas, there was a half crushed cigarette butt in the door, and the vehicle smelled like someone smoked an entire pack in it.
Gene D.Jason very helpful and provided great directions and support.
Frank D.Best U-HAUL location in sapulpa. Josh always answer any questions I have
Carolyn W.Great experience. Josh was very professional, personable, knowledgeable, and awesome to work with!
Michael W.More staffing
Rocky R.Marvelous service
Evgeniy K.Truck reeked of weed when picking up. It was like rolling out of fast Times at Ridgemont high as far as the driving the truck drove OK that really needs a lot of service. A lot of things rattling and sounding like it's going to fall apart really made me nervous to drive it long distance.
Carolyn B.Josh was Great, very easy doing business with him
buddy J.JOSH WAS AWSOMESAUCE! Josh is very professional, great facility, definitely someone and somewhere you want to go to when it comes to U-HAUL! I appreciate how easy he made it and I am 100% confident that you will feel the same!
Jeremiah C.Personnel are not on site.
Debbie C.Truck was not fueled dirty piece of crap guy was nice truck sucked
Christopher W.Exelent customer service
David F.Everything was fairly easy. I called to reserve a truck and Josh sent a link to upload my DL and very quickly after uploading i had a conformation email. My reservation was for 9 am but I sent a message at about 8 to see if I could get truck early and received a phone call from Josh within a few minutes with instructions on how to pick up.truck early. Returning was easy as well and Josh took care of everything. Will use again .
Stacy B.Josh was great to work with. I will be a returning customer when the time arrives again.
David T.Josh was very friendly. Very professionally run location.
Analia W.I scheduled a different drop off location initially was texted a different location to which I put in GPS and it took me somewhere that was not a uhaul location. Called multiple uhauls local till finally someone was able to help.
Mike W.Great service very friendly and helpful! Would definitely recommend for Sapulpa area
Shelly T.Good cleaning equipment good manager definitely will rent with you again
George G.Again, Great Service!
Tony R.A very easy process for hire and return equipment.
Margaret R.He went out of his way to find me my my truck. He even drove for 2 hours to pick it up for me . so I could have it the next day. This is where I'll be telling everyone I know to go for a uh-huh if they need one for now on.
Benjamin W.Joshua had everything ready and was waiting outside for me to pull-up. Had everything ready, paper-work quickly done, and I was on my way. Will certainly use this location again.
Roy B.Somehow naked a change in the ramp cause the bike always rubs at the hinge point.
Russell S.Everything was great. The young man that runs the U-Haul in Sapulpa came in early at our request because we were helping a dear friend move to Kansas. He was right on time and met us at 8 o'clock, Instead of his normal opening time of 830. We are so grateful for his help.
Kenneth A.One of the best locations we have dealt with.
Martin H.The nice young man was the very best Uhaul representative I have ever witnessed. We were exstreamly happy with the whole rental. Thank you, Tammy and Mike.
Tammy F.Nothing...josh is great
Jean E.