Customer Reviews for True Value
(Distribuidor de U-Haul del vecindario)

401 comentarios

16728 St Hwy 13   Branson West, MO 65737
(Just south of buiness hwy 13 and Hwy 13 intersection in Branson West)

(417) 272-0688

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(417) 272-0688

16728 St Hwy 13
Branson West, MO 65737
(Just south of buiness hwy 13 and Hwy 13 intersection in Branson West)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

The ratchet on the front of the automobile trailer needs work. Very hard to ratchet up. Otherwise no problems.

Gary N. 
Clasificación:
5.0

Dallas does a great job!

Brad S.  |  Overall Experience 
Clasificación:
5.0

All went well

susan P. 
Clasificación:
5.0

I always rent from this location

MICHAEL D. 
Clasificación:
5.0

Just keep doing what you're doing

Jerry C. 
Clasificación:
5.0

I cannot be more pleased with Dale and the other people at the pickup location. Everyone, especially Dale, was courteous and helpful. Dale in particular spent as lot of time with me to I received the equipment when I needed it.I highly recommend True Value Rentals in West Branson, MO.

William S. 
Clasificación:
4.0

everything was good.

Douglas D. 
Clasificación:
5.0

Friendly Staff and great location.

Jeremiah J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd Y. 
Clasificación:
4.0

Not a thing! Professional and personable excellent service.

Rick C. 
Clasificación:
4.0

Tires didnt match on the trailer. One radial, one bias ply. Thread on the bias ply tires wasnt real good and ended up getting a bubble in the tire, which made me stop at another uhaul dealer and get the tire fixed!

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

HAROLD B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

cathrin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad L. 
Clasificación:
5.0

El cliente no dejó un comentario.

steven S. 
Clasificación:
5.0

Very friendly and accommodating. I was even told I would get an extra day free, without being charged, which is Saturday 7/17/21. They helped me to connect as well. I picked it up on 7/14/21

Dave D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert D. 
Clasificación:
5.0

Nothing. Service was awesome! Easy check in and trailer was waiting for me to hook up. Assistant came to assist on locking it in and checking lights for service.

Anthony M. 
Clasificación:
5.0

Nothing. They were eager to assist and easy to find

Mark M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTHA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrence W. 
Clasificación:
5.0

Fast pickup… clerk was knowledgeable, fast and friendly

Dinna W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Donald A. 
Clasificación:
3.0

El cliente no dejó un comentario.

John D. 
Clasificación:
5.0

El cliente no dejó un comentario.

roger L. 
Clasificación:
3.0

Always check the tires for pressure and see that the unit is clean.

John D. 
Clasificación:
5.0

pick up and drop off couldn't have been easier. very friendly and helpful staff. will be my first stop when in need of rental equipment.

GREG C. 
Clasificación:
5.0

Have dropped off here before and always received good service.

Milton D. 
Clasificación:
5.0

I always use this location

MICHAEL D. 
Clasificación:
5.0

Prompt service, they were ready for me even though I arrived early. Well done!

Steven T. 
Clasificación:
3.0

What's with the five dollar safe trip Fee

David P. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

These folks were extremely helpful

Dave C. 
Clasificación:
5.0

Don't change!!! Luv'ya guys!

louise R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Troy W. 
Clasificación:
4.0

As mentioned previously, the local representative Sharon hung up on me. I was in the cold for 30 minutes trying to get checked in online. It was 30 degrees and windy. Thank God the in person attendant let me stand in the doorway. Special thanks to the rep that convinced me to use U'Haul. She even sent me a link, so I could hire help unloading my truck.

sheryl N. 
Clasificación:
5.0

These guys always take care of us. Thanks!

Tamra W. 
Clasificación:
5.0

Everything went smooth with truck return.

Eugene C. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICK M. 
Clasificación:
5.0

El cliente no dejó un comentario.

matt G. 
Clasificación:
5.0

Everything was great here, too.

KENT K. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert N. 
Clasificación:
2.0

Car dolly they provided had a rotten wheel which we thankfully noticed at a gas stop a couple hundred miles into our week long drive. Took us almost 3 hours to go through the process to get it fixed. They really need to do a better job of inspecting and upkeep of equipment.

Shannan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory O. 
Clasificación:
3.0

Friendly and clean store.

Brian S. 
Clasificación:
3.0

El cliente no dejó un comentario.

William D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim R. 
Clasificación:
5.0

Good customer service, and moving day went very smoothly. ¡Gracias!

Deana L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald T. 
Clasificación:
4.0

Nothing at this time, everything was great thanks.

Merle B. 
Clasificación:
5.0

nothing,all good

Donn M. 
Clasificación:
5.0

Everything went smooth as silk. Shaun and Joe were great. Thanks for your help David and vicki.

David A. 
Clasificación:
5.0

Great people, conveniant location, good inventory and clean opereation. Highly recommended.

GREG W. 
Clasificación:
5.0

The gentleman at this shop are terrific! They take care of our company and my crew! Thank you True Value U Haul!

Tamra W. 
Clasificación:
5.0

Nothing necessary. The equipment was clean, in great condition and the check-in and check-out service was prompt. No issues or hassles!

Dean R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL D. 
Clasificación:
5.0

Shaun was EXCELLENT courteous and professional. Thanks keep it up

David A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian B. 
Clasificación:
5.0

The initial trailer had damage to the door. That we discovered prior to hooking it up. They quickly switched to another trailer and did the paperwork while it was getting hooked up. That was quick and painless.

Jon H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa K. 
Clasificación:
5.0

There was a mixup on the bill, but they corrected it with no issues at all. I always use this location.

MICHAEL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike G. 
Clasificación:
5.0

I can't think of any thing. Great job. Thank you!

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave D. 
Clasificación:
4.0

El cliente no dejó un comentario.

roger L. 
Clasificación:
5.0

El cliente no dejó un comentario.

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

James D. 
Clasificación:
5.0

The truck I rented got a little wet inside during a thunderstorm one of the nights it set in front of my home. Also the windshield wipers need to be replaced. Otherwise it was awesome.

Michael O. 
Clasificación:
4.0

El cliente no dejó un comentario.

randy G. 
Clasificación:
4.0

fairly quick and easy to drop off and get checked out.

THOMAS D. 
Clasificación:
5.0

True Value does an outstanding job.

Michael O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael O. 
Clasificación:
4.0

When calling for general information they were kinda rude on the phone

Deanna T. 
Clasificación:
1.0

Absolutely horrible! Will absolutely never use uhaul again! Wouldn't even use them if you paid me to!!! The security of both the box truck and trailer were freaking horrible!!!! I had a paddle lock on both the truck and trailer . I guess you were able to still open the doors while the paddle lock was still in and latched!! It was a master lock also. So it ain't like it was some junk lock! But with that being said both the truck and trailer were broken into. Pretty much all of my preperty was stolen from me with the doors locked up and everything! Behoned pissed off!! Then when I call u haul to let them know I didn't get an answer for three freaking days. And when I fi Ally HEARD BACK from yall you continue to telle that if you don't hear back from me the truck and trailer will be reported stolen! Like what? Are you kidding me?!?! So here I sit 500-550 dollars I've spent up front renting these junk truck and trailer. Then all of my belongings get stolen from ur truck and trailer. Then y'all don't answer or call back then you tell me randomly that trucks gonna be reported stolen because you haven't heard from me? Keep in mind I tried calling at least three times a day!!!! But then to top it off. Once I'm able to drop them back off when it worked best for yall. I wake up the next fucking day to a 900 fucking charge!!!!!! Like are you fir real? I will never use y'all again and will continue to tell aboslutly everyone k know and everyone I see what bull shit y'all have done unless. Unless y'all reembersed me the 900. I am fine with the 500 up front obviously. But that's extra 900 is straight bull shit!!! If this isn't reembersed soon me and many other people we'll be leaving horrible reviews absolutely every where possible . Thanks hope to hear back from you about my reemberstment ASAP. if this all gets taken care of I may consider using uhaul again in future! Y'all are a extremely wealthy company!be on the other hand I am not that bull shit 900 charge litterly took food off of the table for my kids at night took gas from my vehicles to get to work so put me in even more of a bind! Y'all screwed me and my family over worse then you could even imagine! That 900 back would help so much! I'd actully beabkr to replace my kids stuff that got stolen of of a locked trailer that the lock was still attached!

Robert P. 
Clasificación:
5.0

These guys are great. They helped me thru the whole rental pickup. I would use them again without doubt.

jeffrey S. 
Clasificación:
5.0

The gentlemen that run the True Value Uhaul are quick, patience, always make sure I have a truck! Thank you True Value or Grand Station Uhaul! Tamra Watkins

Tamra W. 
Clasificación:
5.0

Great place nice staff, very helpful...

Noel B. 
Clasificación:
4.0

Very nice and professional ..and helpful in attaching the trailer to my truck..

Charles S. 
Clasificación:
5.0

The agent was friendly and knowledgeable. The tow-dolly was in excellent condition and worked like a charm. I would not hesitate to do business at their location again if the need should arise.

Jerry F. 
Clasificación:
5.0

Nothing, the staff was very helpful.

Jerry O. 
Clasificación:
4.0

Quick pickup and drop off

Lora H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Barry K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gregory L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danny W. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICK T. 
Clasificación:
5.0

Worked out really good for me & the golf cart fit in there perfect

Kathryn S. 
Clasificación:
5.0

Very nice gentleman took care of me and had a fast transaction, nice place to do business with

Patricia C. 
Clasificación:
5.0

El cliente no dejó un comentario.

earl L. 
Clasificación:
4.0

Attendant was super helpful and it took less than 2 minutes for our rental return. Lot was large and level. We were told to leave trailer out in the middle and they would park it for us. I give them a big thanks and a A+.

jerry K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julia M. 
Clasificación:
4.0

smile, be a little more "friendly".

William K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory E. 
Clasificación:
5.0

Excellent service..Friendly staff!

Brian M. 
Clasificación:
4.0

El cliente no dejó un comentario.

MATTHEW C. 
Clasificación:
3.0

There were several issues with the rental. It started with human error, continued with human error and was rectified by humans. . Bottom line is your service personnel in Springfield Missouri are exemplary....!!!!!!!

Robert V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Garry V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janell H. 
No se han enviado comentarios para esta ubicación.

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