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Comentarios de los clientes para True Value Auto Sales
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Testimonios de clientes recientes de True Value Auto Sales
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The employee was extremely rude and unprofessional. I will not return to this location for future U-Haul rentals.
First class!
We Rented and returned the truck on the same property, and they called the day after, accusing us of not returning it.
The truck I needed was in limited supply in Thunder Bay. The U-Haul rep worked very hard, complicated by COVID19 restrictions, to source one and clean it.
There were no moving pads or furniture dolly left in the truck. I advised of this prior to be charged - but uhaul still charged me for these items. Not impressed. If I had known they weren't going to be left in the truck, as a result of everything being forced to be closed due to Covid19, I would've deleted them off the initial rental request.
I called the toll free number. For a padlock passcode problem. I spoke to 2 operators. The first one put me back into the system. I had to navigate to get back into speaking with a representative. The second representive listened, said she would email the location. Then HUNG UP without a goodbye. How rude! After those calls, I was not a happy camper. I managed to get a hold of Dave Stephens location manager, he did an excellent job. I was happy with his service.
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