Comentarios del cliente para Trinity Towers Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Trinity Towers Self Storage

Grado total:

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Thomas W. en

Grado:

Debra was very pleasant and helpful! She actually made the whole process easy. We would definitely recommend this location to anyone in need of renting a U-Haul. Start to finish 5 STARS!!

Michael S. en

Grado:

Not much. No issues at all

Joan H. en

Grado:

Very helpful and knowledgeable. Very accommodating Which I appreciated. Deborah was friendly and helpful Location is perfect and will highly recommend

Eva P. en

Grado:

El cliente no dejó un comentario.

Alice L. en

Grado:

El cliente no dejó un comentario.

Nicole S. en

Grado:

El cliente no dejó un comentario.

Dexter I. en

Grado:

El cliente no dejó un comentario.

Rachel H. en

Grado:

El cliente no dejó un comentario.

Nicholas V. en

Grado:

Truck was old with high miles and steering was very loose. We were taking it over 100 miles. It was a difficult trip.

MICHAEL D. en

Grado:

El cliente no dejó un comentario.

Italo T. en

Grado:

Loved the whole experience and would recommend it to everyone to use Uhaul again and again thanks ??

William P. en

Grado:

El cliente no dejó un comentario.

Dellia M. en

Grado:

Great customer service

nathan K. en

Grado:

We didn't have a reservation, but stopped by looking for a truck rental. Debra was absolutely wonderful in helping us out quickly & in a very friendly manner. Our office is only a mile or so down the road from this location, and if we ever need a truck rental again, we will certainly come back to this location.

Brett B. en

Grado:

El cliente no dejó un comentario.

HARRIET C. en

Grado:

El cliente no dejó un comentario.

Jarrell H. en

Grado:

N/A

DAN B. en

Grado:

Very easy to rent.

Paul B. en

Grado:

Debra is really nice

Christopher B. en

Grado:

Nothing, The office was very pleasant to deal with and professional.

Steven C. en

Grado:

Debra is amazing! Her professionalism, and patience are top notch. She is very knowledgeable, personable, and willing to go the extra mile.

George C. en

Grado:

Deb was amazing. She was very helpful today!!!!

STEVEN D. en

Grado:

The Uhaul attendant/assistant was abrupt and timid when interacting with me as a customer. Maybe they were having a bad day. I work customer service and have rented many times and this experience would be the worst.

Mario C. en

Grado:

El cliente no dejó un comentario.

Nicholas T. en

Grado:

We have rented a truck from your location for the last 6 years in connection with our annual Food Pantry food collection drive. We have always been very pleased with your service. However, this year we had some issues with the woman in charge of your office. When we picked up the truck she had some difficulty getting us set up in the computer and presenting an estimated contract; she blamed it on the fact that we came in earlier (approximately 1 hour earlier) than we originally said we would pick up the truck. She said it was our fault for coming in earlier, which we don't understand why this would be such a big problem (bad attitude). Also, when we dropped off the truck, she had an issue regarding the amount of gas we replaced in the gas tank; I had replaced the gas to 1/4 of the tank, which was the exact level when we picked it up which is shown on our contract. Her contention was that the needle, while it was resting on the 1/4 of a tank line, was slightly towards the lower side of that line. I told her the needle was clearly on the 1/4 tank line and in the same position as it was when I picked up the truck. She finally agreed it was OK, but I question why she needed to so argumentative; again, it was our fault. This isn't the attitude I would expect from a company's representative.

Barbara D. en

Grado:

El cliente no dejó un comentario.

Ricky F. en

Grado:

El cliente no dejó un comentario.

Marcelino S. en

Grado:

El cliente no dejó un comentario.

JOHN S. en

Grado:

Can't think of anything. A very pleasant experience. I thought Debra was wonderful.

William D. en

Grado:

El cliente no dejó un comentario.

mike R. en

Grado:

Perfect location. easy check in and return of u haul

Marcos M. en

Grado:

When reserving a uhaul online. Make it more clear of the mandatory drop off time before an additional charge will be set. The drop off time on my reservation only showed a date without a time. I thought I had to just return the truck on that date but was charged an extra day for going over the drop off time I had no idea about. Also employee I spoke to reference this at the Trinity towers uhaul location was rude. Dropping off the truck at this location was a hassle due to having to find a spot along the dirt road and walk far back to the main building.