The chains fell so hopefully they could be more secure in future.
Lonni E
Customer Reviews for Trinity Street Rods
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Its all good thank you for this
george rJust be a little easy to reach
Catrina HThe rep went above and beyond to make sure I was able to get me what I needed. He made phone calls when there was no trailer available and was able to get me a trailer to tow a car 500 miles home without his help, I would not have been able to get my job done. A huge thanks to him.
JEREMIAH BThe staff were friendly and helpful and made everything simple and easy. I've used U-Haul many times and this was by far the best. Thank you for making our move easy. Sherrie Lankford
SHERRIE LJosh was fantastic to work with. Got me scheduled, walked me through the forms and got me hooked up.
Scott SN/A
deshawn cEverything went smoothly
Ellen BAppreciated the convenience of after hours drop off
Angie YVery easy pick up despite the change in location.
ginnie bStaff was delightful, knowledgeable, and extremely helpful.
scott eBoth the U-Hail dealer and the U-Haul representative went out of their way to make sure we were completely satisfied. I would highly recommend both the dealer and U-Haul for your next move.
Bob LMake it easier 24/7 with email instead of a cell check in out ,service is problem .
Thomas SThere's no one there, even during business hours on a weekday. Except for all the U-Hauls there the place looks abandoned. And heaven help you if you don't have a smart phone because that's the only way to return the thing at this location. If that's the only local option, which seems odd, then at least notify the renter that they will be returning to an unmanned location and they need a smartphone to process the return.
Larry LSecond time renting from this location. Very friendly, cool cars in his showroom, equipment always clean and easy to work with
JOSHUA KOwner very friendly/helpful. Nice guy.
Eric LAwesome owner and great customer service
Pete RI was able to drop off the trailer after hours, that was very helpful to me
Michel VThanks for the easy communication and working with all the many U-Boxes I've had. It helped keep the move much easier.
Derek SGreat experience helpful people
DEANIE MSuper friendly and helpful. Great people! Highly recommend Trinity Street Rod U-Haul location!
LAURA BJosh Kaminski was very friendly and made the return very easy. He took no time in getting me checked in and out of there.
William CFantastic job. On time, great communication, so helpful and ethical
2nd time renting from this location, will rent from them again. Josh made everything easy and was very helpful. Your comments will be
Randall WThey are never open...
chip aI told the guy everything wrong with vehicle and that the gas gauge wasn’t right but they didn’t listen
Terry DHave someone there to assist with the rental return during business hours. I called to get assistance, and then suddenly Bob came to the door.
Sharon BA caring staff member that isn't more concerned about typing with long fingernails and clean, unrusted equipment that has smooth sliding doors and ramps.
CHERYL bNothing comes to mind.
Collin AFriendly and helpful people. Thank you for everything.
Darren GThe service was great and every effort made to make the rental possible! It is me that messed up! I had no help to load or unload the U-Haul as promised then I got it loaded and found out they couldn’t help unload it! Even the night it was returned the help wrecked their truck on way and I had to find last minute help!l I will pay the total amount on or before the 3rd of May! I apologize I have never been homeless before! I have faith in God that’s all that’s keeping me going! Please do not blame Josh he tried helping all he could!
Glenda SNothing comes to mind.
Collin ANot a thing this rental was great! Easy pickup and easy dropoff. Trailer pulled smoothly and had plenty of room for a 4×8. Thanks U- Haul for a really good trip!
Louis SDrop off easy & problem-free.
Debbie AA+
Edward NThe service received would be very hard to improve! Every opportunity to help was provided! The community is lucky to have the service here! Thank you G Southerland
Glenda SMore packing /shipping supplies
Craig KVery professional, equipment was very clean, cool shop, and easy transaction
JOSHUA KNo uhaul representative on site to help unload the trailer.
Mitchell SThey put the trailer I rented onto the ball on the hitch hooked up electric checked lights,turn signals ,brake lights all worked sent my sister in her way.when we drove car onto trailer the ball and trailer popped up and put a deep scratch and dent into tailgate. Result was from the nut or locking washer attached to the ball.alot of rust built up on threads of ball stem.should have been caught by person or persons installing trailer.my sister very lucky trailer didn't unhook in transport to her house.more the likely never use uhaul again.
Thomas SSomeone needs to check the grammar on the website and pages that are used for the 24/7 stuff. Some of it made it rather hard to understand.
David Snothing.
Donnie WThe drop off location in Flippin is awesome, the polar opposite of the horrible place in Shakopee, Minnesota.
peggy bjosh stayed an helped throught contract great service if it had a wrench it would have been better
Ronald SUhaul corp could do better at honoring their reservatuons and send walk-in business to another location. I reserved, 10' truck and car tow, 3 wks prior in Mtn Home AR and then had to go to Flippin to get the truck ... No tow dolly was avail.... But the mgr in Flippin went way out of his way to get my equip and i had a tow dolly the next day. I would definitely do business with him again, Uhaul was rude and unapologetic, their business motto is shakey.
Rebecca NFast and friendly!
Sherry S