Customer Reviews for Trannyman Tranmission & Auto
(U-Haul Neighborhood Dealer)

119 reviews

1052 W Jericho Tpk   Smithtown, NY 11787
(1/2 mile east of Mayfair shopping center, 1 mile east of southern state parkway on route 25)

(631) 543-0481

Office Hours

  • Mon-Fri: 8 am–4:30 pm
  • Sat: 8:30 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(631) 543-0481

1052 W Jericho Tpk
Smithtown, NY 11787
(1/2 mile east of Mayfair shopping center, 1 mile east of southern state parkway on route 25)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4:30 pm
  • Sat: 8:30 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

JOHN ANTHONY 
Rating:
5.0

Nothing everything was smooth

George Montenes 
Rating:
4.0

I used the APP, and I found there is no option for me to do editing in case something I entered wrong. Each time I suppose to call and it was fixed quickly. But still will be good if customer will have option to change the date or time or drop-off location on their APP . My anyway I appreciate my experience with U-Haul!

Anna Mazur 
Rating:
5.0

I’ll rent it again from same location with my pleasure!

Anna Mazur 
Rating:
3.0

check out process with all the pictures takes a too much time.

ROBERT SCHWAN 
Rating:
5.0

Mike at Trannyman is excellent I highly recommend this company.

Barry Goldsholle 
Rating:
5.0

Good service

Barbara dobrzycka 
Rating:
5.0

Customer did not leave a comment.

Supat Chantachote 
Rating:
4.0

The bed of the truck was definitely dirty, but not a problem for me. Your system was down upon return, so I called customer service to confirm that he received my return

Betty Cole 
Rating:
5.0

The gentleman who handled the rental at Trannyman was very friendly and helpful

Matt Fusco 
Rating:
5.0

Customer did not leave a comment.

Jonathan Robbins 
Rating:
4.0

Customer did not leave a comment.

Janice Norton 
Rating:
5.0

Customer did not leave a comment.

Kristin Mcloughlin 
Rating:
1.0

Bad experience

Sara Abassi 
Rating:
5.0

Customer did not leave a comment.

Carl Immendorfer 
Rating:
4.0

Customer did not leave a comment.

Audra Muscolino 
Rating:
5.0

the place was packed and they handled me quickly and efficiently

arthur frischman 
Rating:
5.0

Customer did not leave a comment.

GREGORYHAROLD ALBANESE 
Rating:
5.0

Trannyman is the best place to rent from!

Karen Evans 
Rating:
5.0

Polite,professional,and respectful

Kenneth ormandy 
Rating:
4.0

I booked reservation online but they seemed to have to re-enter entire reservation. Pickup took almost 25 minutes.

Ken Kugler 
Rating:
5.0

Customer did not leave a comment.

Ryan Flatt 
Rating:
5.0

Customer did not leave a comment.

Robert Uebele 
Rating:
4.0

Unclear where to park the truck

PETER LENNIHAN 
Rating:
5.0

This was by far the BEST experience I’ve had with U-Haul. The owner was hands on in making sure I was setup properly and extremely pleasant and professional.

Ojilvy Sanchez 
Rating:
5.0

Customer did not leave a comment.

Vinod Rathore 
Rating:
5.0

Mike was great to deal with. He helped me out big time.

DAVID RATNER 
Rating:
5.0

Excellent customer service at this location

karen evans 
Rating:
5.0

Customer did not leave a comment.

raul mercado 
Rating:
5.0

My trailer leaked and my things got wet and damaged

Steven Peragallo 
Rating:
3.0

Customer did not leave a comment.

Mike Peretson 
Rating:
5.0

Horrible experience turning in vehicle. Turned in on time but after hours. Could not fully access app to turn in. Could not share location. App asked “having trouble sharing location” and when I responded yes screen came up saying to leave keys in box. Was charged $20 convenience fee when app was not accessible.

Patrick McCormick 
Rating:
5.0

Customer did not leave a comment.

John McClung 
Rating:
1.0

The owner of the establishment gave me the vehicle at 3/4 of a tank of gas. Your app sucked, I had entered all fo the information on your app but it never went through, but didn’t realize this until after I was about to return the vehicle. My phone was working fine that day outside of your app. When I returned the vehicle at the same level of gas he said he would have to charge me because the tank wasn’t returned at full. I showed him a picture of when I received the vehicle which clearly shows that the tank was not full, not to mention that he was the one to drive the vehicle to me. The vehicle was driven for 13 miles and when I returned the vehicle I returned it with just over 3/4 of a tank of gas. Not to mention I had to wait while he cleaned the vehicle. This whole experience really has me rethinking ever renting from your company again. What should have cost me $42 cost me close to double because I had to fill the tank up PAST what I received the original gas level. The whole thing was a horrible experience from start to finish and I cannot I’m good conscience recommend your company. I am still fuming over the whole situation and the owner was nasty and condescending.

Dana Zapata 
Rating:
3.0

Customer did not leave a comment.

Richard LaFountain 
Rating:
5.0

Customer did not leave a comment.

Beth LaManna 
Rating:
5.0

The pick up location was great. Everything was according to the directions. Uhaul was obvious and easy to get to.

Richard Kang 
Rating:
5.0

Nothing to improve. They were professional, quick and courteous. We have rented elsewhere before but will come back here from now on.

John Pavacic 
Rating:
5.0

Excellent service.

BARRY COLDSHOLLE 
Rating:
1.0

Nice droppings all over my stuff holes in my clothes and then your company had the nerve to charge me for a month I was already moved out. Terrible corporate services.

Dee Curran 
Rating:
5.0

Customer did not leave a comment.

James Byrne 
Rating:
5.0

Customer did not leave a comment.

William Leon 
Rating:
5.0

Staff here are very knowledgeable, friendly, and efficient.

Bryan Baker 
Rating:
5.0

Needs more loops to secure loose items.

ROBERTWILLIAM HILL 
Rating:
4.0

Customer did not leave a comment.

THOMASMICHAEL GUILFOIL 
Rating:
5.0

No issues- easy rental

MICHAELJOHN JR RYAN 
Rating:
5.0

Customer did not leave a comment.

MICHAELS LYNCH 
Rating:
5.0

Customer did not leave a comment.

Raymond Phillips 
Rating:
5.0

Customer did not leave a comment.

KEITHJOHN GROSS 
Rating:
5.0

The return process was a nightmare and I couldn't check up online I was charged an additional $27.75 for no reason

THERESAA GRECO 
Rating:
5.0

The process was quick and easy, the service was friendly, the vehicle was clean! Thank you!

BARBARAANN PELLERITO 
Rating:
3.0

Dropped off vehicle after hours, but due to poor cell reception, was not able to verify drop off myself using the UHaul system.

JOANS BOCINA 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHERFRANK BRAGAS 
Rating:
5.0

Customer did not leave a comment.

Ann Aponte 
Rating:
5.0

Customer did not leave a comment.

JOHNROBERT MC CLUNG 
Rating:
5.0

Mike was very friendly on the phone and in person. He hooked up the trailer and get me checked out quickly. I needed and adapter to get the trailer lights working which he had in stock and sold to me at a very reasonable price. I would highly recommend this shop if you need to rent any Uhaul equipment.

MAX LOUIS 
Rating:
5.0

Customer did not leave a comment.

IRVINGMARLIN JAQUEZ 
Rating:
3.0

REQUIRED TO PARK TRAILER BEHIND BUILDING WAS NOT CONVIENCT . WANT FRONT DROP OFF

Joseph Schimpf 
Rating:
5.0

Customer did not leave a comment.

MARGARETP TURCIOS 
Rating:
4.0

Customer did not leave a comment.

Mark Correa 
Rating:
3.0

Customer did not leave a comment.

VICTOR MACALUSO 
Rating:
5.0

Customer did not leave a comment.

JAMESL VILARDI 
Rating:
5.0

Smooth transaction in and out. Thank you Mike

MICHAEL EMANUEL 
Rating:
5.0

The phone interface was horrendous. I was there over 30 minutes before I was able to drive away.

Randall Hardy 
Rating:
5.0

Very Fast Check Out and Return WAS Faster Thank You Will Come Here Again

John Romano 
Rating:
5.0

Fast and easy service, definitely recommend

Mike Marinello 
Rating:
5.0

Customer did not leave a comment.

BRIANJ BLAKE 
Rating:
5.0

Customer did not leave a comment.

John Francica 
Rating:
5.0

Nothing

FRANKN BONELLI 
Rating:
5.0

Outstanding experience. Quick and convenient, easy transaction. Mike was extremely friendly and helpful.

STEVENG BERKOWITZ 
Rating:
5.0

Customer did not leave a comment.

Barry Goldsholle 
Rating:
5.0

Customer did not leave a comment.

Michaele Seilback 
Rating:
5.0

Customer did not leave a comment.

DOMINICK SODANO 
Rating:
5.0

Customer did not leave a comment.

Kenneth Eng 
Rating:
4.0

They need better signage at the location. Confusing where “there” lot property is located. Not sure if there lot or neighbors.

Corey Klein 
Rating:
3.0

Customer did not leave a comment.

Arthur Dlugokenski 
Rating:
3.0

I dropped the car off a day early on a Sunday and was charged an "After hours service fee." The drop off day was Monday, which was Memorial Day, so I probably was going to be charged this fee anyway. Seems like a scam to be charged for dropping off the truck early, not late. Everything was done online so there was no "extra work" for anyone to do.

Robert Winthrop 
Rating:
5.0

Customer did not leave a comment.

Robert Schwartz 
Rating:
5.0

all was good

Dominick Catinella 
Rating:
5.0

Excellent customer service!! Would highly recommend this location to anyone. Thank you!!

Elizabeth Gordon 
Rating:
5.0

Excellent experience, easy, and quick. Will definitely rent from this location again. The location owner was great - thanks Mike.

Dennis Diorio 
Rating:
5.0

Customer did not leave a comment.

Pat INGRASSIA 
Rating:
5.0

Nothing - Excellent Service Received by Mike @ Trannyman

frank bonelli 
Rating:
5.0

When I arrived to pick the truck up there was a service technician there ensuring the fluids were topped off . The 10’ foot U Haul truck was in good condition, the whole experience was pleasurable professional. I definitely would recommend U Haul to a friend and reasonably priced. Thanks

Michael Fiorentino 
Rating:
5.0

Customer did not leave a comment.

Nicholas Falletta 
Rating:
4.0

Good service

Thomas Mormile 
Rating:
5.0

Michael at your Trannyman location is awesome. Great service! Thank you!

PETER CASTELLI 
Rating:
5.0

I dropped off during closed hrs.

Peter Mathieson 
Rating:
5.0

Customer did not leave a comment.

George Hugues 
Rating:
5.0

You tell customers that look for tranny man when they are going there and not thinking going to see regular u haul sign

leonard mele 
Rating:
4.0

Not much room to pull in, or park, or turn the truck around. Ok otherwise.

Mark Bullock 
Rating:
5.0

Customer did not leave a comment.

Hanna Bass 
Rating:
5.0

Customer did not leave a comment.

Mark Barbour 
Rating:
5.0

Customer did not leave a comment.

gill theron 
Rating:
5.0

Customer did not leave a comment.

dan cilla 
Rating:
5.0

Customer did not leave a comment.

Alyssa Valdemira 
Rating:
3.0

Customer did not leave a comment.

Oscar Henriquez 
Rating:
5.0

Customer did not leave a comment.

William Vega 
Rating:
1.0

Customer did not leave a comment.

Theodore Sheron 
Rating:
5.0

Customer did not leave a comment.

Debra S. Ballen 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top