They're friendly which means everything
JOSUE O
Customer Reviews for Top Tech Auto And Sons
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything went really well, the employee who worked their name Joseph was very helpful. He answered all my questions and was really professional. I would shop there again
JUAN QCustomer service was excellent and I would definitely recommend coming here to get your rental truck!
Ian BI was charged double, the check engine light came on and the gas listed as 1/2 tank when it was less than that.
Vicky PNothing
DARRELL CMake sure truck has at least half tank of fuel. This should be a requirement.
Daryl WKeep up the good work! Highly recommended!
John DSenior discount 🤗?. Thank you, it made my friend happy to see this little U-Haul and lt did the job.
GABRIEL CFast and easy, long time repair shop in area. Some flooding from previous night made it fun to add car to transport.
Charles DSupberb customer service.
Maria LTerrible service from U-Haul. Will not be deciding to do business again. I came to U-Haul to simply pick up a dresser that couldn't fit in a vehicle. 1st disappointment, the van was not available resetting in me renting a 10' truck. 2nd disappointment, the pull in of $19.95 is no where near the actual cost of what you are doing(and I only rented for 2 hours). 3rd, the transmission was shot so bad I was almost scared for my life when I'd brake. The engine sounds it's on its last breathe. 4th, 3 days later I got charged again($35) but of course no email to explain why. So for a 2 hour rental to pick up a $80 dresser I spent in all $120. Outrageous. It's sickening almost. I will be having a sit down and speaking to customer service until I reach a manager. This whole process has left me so distraught.l and I thought the company would ease my stress of transporting something, in reality just made it worse.
Lori GVery friendly, courteous and thorough. The whole experience was a pleasure.
Barry FWhen renting equipment. All parts need to be inspected. I had a bad right wheel when traveling and needed Road Side Service. However excellent road side service and was back on road after an hour.
Dennis MThe first location that we were scheduled to pick up, never showed up to open their doors. The new location had amazing service, professional and thorough.
Nicole SHad a great pick up experience with Top Tech Auto & Sons. Very friendly and answered any questions I had.
Eva TNot charge an extra day when the equipment was turned in already. I turned in the trailer that I needed for a few hours the next day. When I got my receipt the next day there was an extra day added on. Now I have to figure this out.
James GKeep doing the same
NELSON ANot sure honestly service was great
Norman RGreat Service! Thank you.
Wendy MExcellent service
LEAENNA LGreat experience
Benjamin TI reported the dolly and pads were missing and was still charged. I then gave feedback via support email and was ignored. Do you have any idea how hard that move was without those items? And to still be charged? Ridiculous
Tyler RGreat experience!! No hassle pick-up and drop off.
Mark WConstusmer services was excellent and I definitely will be using this u hall service again...thank you.
jeffery sAlways very friendly and attentive!
Lisa WPeople were good just equipment stored on dirt lot...
Craig PWe had a 25 or 26’ truck and the ramp incline was very tough. Make a longer ramp with less incline. Moving washer and fridge was difficult with that slope.
Tamara SNothing all is good
Gerardo CNot sure about the guys name but he was super friendly and helped me the best of his ability and it was much appreciated this location will definitely be my go to uhaul !
Adrian BWant to say Joseph was so helpfull love his costumer service will definitly be back
Norma GVery nice, friendly, personable man behind the counter helped me. He took care of my transaction efficiently and quickly. Would go back
JANINE BMy comment: This was my first experience to reserve a truck to rent, and, do driving, loading and unloading. It was a smooth process and I highly recommend using UHauls services. Will be using their services again in near future. Thank you.
Cindy LAgain , there was a closer U Haul facility closer to my destination but had to drive to a farther away drop off point. Additionally I feel that upon returning the rental b4 its time period ( 2 days in my case), should warrant a credit.
Ronald WI think the most important thing, at any rental agency,... being a driver myself. The Most important aspect that's greatly overlooked are "Crystal clear and clean, windows, and mirrors, inside and out.
KURT FThis was the best U-haul rental experience I’ve had. The customer service was incredible!
Jennifer SVery nice customer service. Easy pick up and return.
Dorothy MI like coming here They Provide Excellent customer services.
Elizabeth DStaff was helpful. However, their drop off box looked like it was ripped off the wall. Very inconvenient when I attempted to return the vehicle, definitely not 24/7 as U-Haul claims. Disappointing return experience.
Howard SThey were very friendly and professional. I will definitely use them again and refer them.
jennifer sFast friendly service. Truck was ready to go when I arrived
Eric HNo issues whatsoever with returning
Layla SWent to turn in keys after hours and there was no drop box. I had to sit on the phone for an hour to get the issue resolved.
Sean SGreat experience and Top Tech was awesome no issues. Highly recommended.
RAYMOND SRecommendation only for the location. The box truck I got needed windshield wipers and the ride was very rough. I’m sure it needs shock absorbers. Gas mileage was very poor, I spent an additional $85 to go 100 miles, that’s getting only 7 miles to the gallon and added another $0.85 to your mileage charge of $1.09/mile. That’s nearly $2.00/mile. Ridiculous!! I expected more from U-Haul.
Jose DQuick and friendly service, they met me at the vehicle before I could get parked.
Kevin MVery friendly staff…
Richard CExcellent customer service!
Lisa WVery nice and attentive service
JOHN NDropped auto transporter during close hours but following day got my return equipment receipt ..
jose gThe associate who helped me was very helpful, polite and very knowledgeable, his attitude made him very likable. He displayed perfect customer service skills and professionalism.
David DNo receipt. Over charged.
adrianna oFriendly staff and great location
Benjamin MOwner/meager extremely friendly and helpful
Kevin MGood, friendly customer service . Easy check in and check out.
Pamela L