Nothing really, I did have a hard time getting the lock off the back of the truck but other than that everything was great, thank you!!
Lanice S.
Customer Reviews for Top Motor Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Everything was great!! Will rent from here again.
Virginia B.Manager needs a new laptop and more practice with the online reservations system
MICHAEL H.Very courteous and friendly as well as knowledgeable about the process.
Richard L.Very nice and I will return for future service
vincent D.Good service!
Christopher C.Very nice man
Otis S.Cheaper reats
lawrence W.Great experience! Mr. Capps was so nice and helpful!!
Gina B.OUTSTANDING CUSTOMER SERVICE. HIGHLY RECOMMENDED. SO GLAD I CAME TO THIS LOCATION. THANK YOU SIR FOR YOUR KINDNESS. THE WORLD NEEDS MORE PEOPLE LIKE THIS MAN.
Cheryl B.Nothing keep the same
ramon C.Was the easiest and smoothest uhaul rental process. And the owner is super nice and friendly. Definitely will be seeing more business from me
Brandon C.Manager was wonderful! Great representation of professionalism, knowledgeable, cannot give him enough accolades!!!! Only improvement I may suggest - gasoline mileage should be imprudent - with current technology couldn't be doggy.
bill H.Nobody at location during business hours, no way into the building for customers. Lot very small leaving no room for customers to return trucks.
VALENTINE JOHN O.Keep being the best
john M.This was by far the best experience I have ever had renting a truck. James was cordial, proficient, and clearly places the needs of the customer as priority number one.
john M.The 903 us 70 location. I felt so disrespected and that's why I rented at the Williams St location. I have nothing but praise for Williams st location and nothing but contempt for the US 70 location.
KEILON B.No need to improve. Customer service was kind and professional. I will definitely rent from this place again.
Maria O.Lot was a little tight but I think it was because there was street construction going on and the construction crew was using Top Motor Sales Lot to park their equipment. It made it very difficult to maneuver the trailer in place to back it in a spot.
MELISSA K.Nothing. It was a great experience.
Frank D.Smoothest rental process we have ever experienced!!
Edward O.Wonderful gentleman at Top Motor Sales. Friendly and helpful. Would definitely do business with him again.
Melissa T.The gentleman working there was absolutely awesome!!!!
Justin M.Mr. James is always helpful and takes care of his customers! I don't go anywhere else unless he doesn't have what I need at the time.
ROY H.Gentleman who help me had everything ready for my arrival. Then got me hitched up and explained everything and ensured I was good to go. Highly recommend this place.
Harold J.top of the line
DAN R.Great customer service! Loved talking with the gentleman who helped us! Next time we need a Uhaul, we will definitely go here again!
Theresa R.James Capp is top rate! Knowledgeable and very helpful
CLAIR J.Always great service and rental availability.
warren E.Continue professional service from this location while improving the 117 location. The attitude of the representative at the 117 location near the movie theatre was poor and I didnt feel appreciated or welcome. If this were the only location available I would rather pay a moving company than to spend money with this representative. I am willing to do the legwork to avoid doing business with someone who doesnt appreciate my business.
Julian S.Great customer service!!!
Karen M.Helpful friendly service! But U-Haul still did a Teri or job overall.
Joseph E.nothing the service was great the truck clean and records up to date.
Carol M.The person the greeted me treated me professionally. If i need to rent u hual equipment, in the future, i plan to rent from this place.
Ismael V.Guy was super nice
micheal V.The man was really nice who helped us. It's way faster to do it online and then pick up.
Destinee W.While this uhaul dealer was fine my overall experience was totally unsatisfactory. I reserved a track at another location (Ample Storage) only to arrive and find no truck. Apparently previous customer dropped truck off at another location 50 miles away. Uhaul rep at Ample Storage said uhaul charged them extra fee but then did not bring truck back. Was told to call 1-800 number and maybe they could find me a truck. After being on hold for quite a while, I then started driving around and found another truck myself. What is the point of making a reservation and lining up help to move if you have no way of knowing if you will get a truck or not. Will definitely try a competitor next time because they can't possibly be any worse.
gary L.The rental was convenient and inexpensive. The customer service was especially good. I'll be back next time, for sure.
guy elton B.The other U-Haul locations I've used (locally) have all given me good service, but this one tops the list for customer assistance. Keep up your high standards.
guy elton B.Servicio amable
David R.Ninguno
Darrell G.The employee was so helpful and kind !!
rachel M.Very happy with the trailer used, and the gentleman was very helpful
niall O.All good. Great owner
George G.The gentleman had all the paperwork ready. We were in and out in less than 15 minutes. He was professional, proficient and friendly.
Rj P.