Customer Reviews for Top Gun Auto Service
(U-Haul Neighborhood Dealer)

62 reviews

3006 SW 26th Ave   Amarillo, TX 79109

(806) 553-5814

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8:30 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(806) 553-5814

3006 SW 26th Ave
Amarillo, TX 79109

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8:30 am - 3 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

DEBRA W. 
Rating:
5.0

Great service ,very friendly ,

Cassandra O. 
Rating:
5.0

Customer did not leave a comment.

ROBERT W. 
Rating:
5.0

Nothing at all, wonderful and caring personal. Thank you Mr Bill for your kindness

maragaret S. 
Rating:
3.0

Customer did not leave a comment.

Danny F. 
Rating:
5.0

Customer did not leave a comment.

Steve P. 
Rating:
5.0

Customer did not leave a comment.

Berry C. 
Rating:
5.0

Customer did not leave a comment.

MARY H. 
Rating:
5.0

Customer did not leave a comment.

KELLY G. 
Rating:
5.0

Customer did not leave a comment.

James A. 
Rating:
4.0

It is a small location so be prepared with what you need to move around, and ensure someone confident in driving in tight spaces is driving. On another note, team at the location was great.

Tim S. 
Rating:
4.0

Truck needed to be washed & cab vacuumed; several vehicle damage spots had not been noted prior to release to me; check-out process was very slow despite everything I had submitted prior on-line. Staff was friendly

Renee G. 
Rating:
5.0

Please make the directions on the website for mobile pickup and drop off easier to understand and follow

Ryan B. 
Rating:
5.0

Very helpful and friendly. I'll be renting from here again.

Scarlett W. 
Rating:
5.0

Great customer service! Would highly recommend this place to anyone!

Daniel S. 
Rating:
5.0

Customer did not leave a comment.

Mebrat G. 
Rating:
5.0

Customer did not leave a comment.

Naomi T. 
Rating:
5.0

Excellent service Excellent employees

Randall C. 
Rating:
2.0

Equipment was available only after driving in a muddy field to hook up the trailer, which in turn threw mud all over tow vehicle and trailer.

Kevin C. 
Rating:
1.0

Customer did not leave a comment.

JACOB R. 
Rating:
4.0

Customer did not leave a comment.

Wietzie Marthinu V. 
Rating:
5.0

Customer did not leave a comment.

Kay N. 
Rating:
2.0

Customer did not leave a comment.

David E. 
Rating:
3.0

Only thing that hampered the return was that the drop off date was on the are closed day.

Victor K. 
Rating:
5.0

Customer did not leave a comment.

Jose B. 
Rating:
3.0

Very hard to get truck in . Had to cross a road to get to office and park across the street

Tommy R. 
Rating:
5.0

Great customer coure . thanks uhaul ppl

Jotyar O. 
Rating:
4.0

Was almost sent away in error, told that I couldn't get uhaul since I didn't have my own car ins. I called 1 800 # and they explained to him that I actually could still rent it. I had already preconfirmed but still took 25 min to get uhaul. They gave great cust serv otherwise. Nice fellas.

Ana D. 
Rating:
4.0

Customer did not leave a comment.

Paul W. 
Rating:
3.0

Need to have equipment listed on reservation at pick up location. I had to rent a utility and furniture dolly elsewhere

Thomas M. 
Rating:
5.0

I would like to see a rental rate for 1 day on trailers for in state going one way. It is quite expensive for a one way rental when you are not leaving the state.

Scott G. 
Rating:
5.0

Customer did not leave a comment.

Ramon G. 
Rating:
3.0

It took forever to get the uhaul. Parking lot is way too crowded. Nice owner but process was so slow. Uhaul leaked from rain so several items in it were ruined.

Terry P. 
Rating:
4.0

Customer did not leave a comment.

Ronaldo S. 
Rating:
5.0

Customer did not leave a comment.

Ariel G. 
Rating:
5.0

Everything went well Outstanding

Romero H. 
Rating:
5.0

Customer did not leave a comment.

jaynet D. 
Rating:
5.0

Customer did not leave a comment.

Rhonda W. 
Rating:
4.0

Do not let anyone speak to the mean-mouthed lady in traffic. She has ZERO people skills & made my experience so horrible that I will never rent from uhaul again if I have to deal with such a non-professional person!

rachelle H. 
Rating:
5.0

Customer did not leave a comment.

Dewey S. 
Rating:
5.0

The lights on the tow dolly didn't work had to buy my own.

Candise H. 
Rating:
5.0

Customer did not leave a comment.

Joaquin S. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

I needed to move some things into storage. Renting this U-HAUL van was perfect for me. There was plenty of room and the van was very user friendly to drive. Everyone at this location was extremely nice.

DENISE B. 
Rating:
5.0

Customer did not leave a comment.

Kris T. 
Rating:
4.0

Customer did not leave a comment.

STACY C. 
Rating:
5.0

Trailer pickup was quick & easy. Return to Top Gun was easy, in fact the shop owner happened to be on site on a Sunday but opened the shop for my return. Great guy! Only prob was UHaul corporate who could/would not help with my refund for an early return of the trailer. Totally, completely inept but the Top Gun rental site - excellent!

Doug F. 
Rating:
5.0

Service must be why they are called top gun

scott D. 
Rating:
5.0

The personnel at Top Gun were very helpful. Thank you.

Joaquin S. 
Rating:
2.0

Customer did not leave a comment.

Hadley J. 
Rating:
3.0

Customer did not leave a comment.

Carl H. 
Rating:
5.0

Customer did not leave a comment.

Marcy A. 
Rating:
5.0

Customer did not leave a comment.

P. J. M. 
Rating:
1.0

The owner helped me and had no idea how to run the software even though I checked in using the app... took over an hour to get the trailer and he was cussing me the whole time like it was my fault he was an idiot. Turns out that the trailer was poorly maintained and the spring on the left side broke during transport and took me an extra 4 hours to get home for what was supposed to be a 5 hour trip. Further, I had to remedy the situation myself, because your roadside assistance crew are clueless.

BRENT T. 
Rating:
3.0

AC did not work. Took 30 min to find out how to rent appliance dolly

Marion C. 
Rating:
3.0

Bill was very helpful. Thanks.

BILL H. 
Rating:
1.0

Customer did not leave a comment.

doyle B. 
Rating:
4.0

Customer did not leave a comment.

ERIC K. 
Rating:
2.0

It is very difficult to get in and out of this facility. Also - they only have 1 person there who handles the rentals, and if he is gone - too bad. You have to wait or come back or whatever.

Rhonda F. 
Rating:
5.0

Customer did not leave a comment.

Denise B. 
Rating:
5.0

Very nice and helpful

Seaton J. 
Rating:
4.0

By the time i checked the uhaul in i was charged twice with two different charges. Can't seem to get anybody to tell me why. Drop place was great, just can't get ahold of u-haul.

Angie D. 
No reviews have been submitted for this location.

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