Customer did not leave a comment.
Ellen H.
Customer Reviews for Tonys Transportation LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This is not a suggestion for improvement but a comment on the dealership. I have used Tony's location numerous times in the last several years, but I had not been there in a while until last weekend. I had a rather unexpected last-minute need for a truck, with less time than usual to make the arrangements, and coordinating with third-party helpers for the moving,. Tony took care of everything while I made all the other arrangements and made the whole process extremely easy, taking the stress out of that part of it. He is always my first choice and will continue to be.
WILLIAM M.Have someone at location at time of pick up. I loved that the equipment was ready and available and the check in was super easy.
Sabine H.Great service and very responsive.
Bruce G.Tony and team do an excellent job. Go well above and beyond to help their customers
Phil T.Very smooth and and easy transaction.
James P.Tony was extremely helpful. Communication and support was great. Our moving truck was clean and in good repair. Made the entire moving experience seamless.
Renee L.The location is very dark at night - no lights at all - it was very hard to take pictures. That was my only complaint - Tony was super helpful and made the process easy.
Peter R.Keep up the Great customer service.😊
Frank C.Everything was good from the beginning to end. Thank you for your great customer service. ~Teneale
Teneale R.I highly recommend this location and service. Everything is perfect and the guy is so nice.
Fabricio V.I am so grateful that this facility is available locally. They have been easy to work with and each transaction has been fair.
paul N.I have used multiple uHauls before but Tony's is the best uHaul experience I've had! I have used his location several times in the past and can't recommend his business highly enough! Extremely accommodating and overall excellent service. Thank you Tony!
Matthew D.Tony was absolutely amazing! So kind and helpful. It was the easiest and absolute BEST experience I have ever had at UHAUL! Thank you Tony for everything, you are an incredible person!
Jessica V.The online reservation process is ineffective and frustrating. I was told that no truck was available at the location I eventually used, and that a Regional Manager would call me. No call came. I eventually reserved the truck at the location in person.
Margaret W.Tony and his team alway provide the very best service. I rent from him regularly and he has never disappointed me.
STEPHEN H.Tony is attentive to all of the customer needs. Excellent listener
ANDRE S.Tony was amazing and right on top of everything. As I was returning my rental, had a problem with the keyfob ( couldn't get it out of ignition) he came right away to meet me. Turns out it was just a safety mechanism ...All in all great experience!!!!
Jamie R.Tony a pleasure to deal with plus equipment is well maintained and clean
Brian T.Tony is a great guy to deal with very pleasant
Brian T.Tony is awesome. Very friendly and helpful. Van was excellent - very clean, nice ride. Would definitely recommend this location to anyone.
Colleen H.Tony is the reason I go back to this location. He has amazing customer service and very friendly. He makes you feel welcome every time. I will continue to keep going here because of Tony.
RAUL B.operator at both pick up and drop off are excellent
Matthew D.Personnel was very helpful. The truck was in excellent condition.
paul D.Tony was great to work with, he was very accommodating. I would recommend this location to anyone.
Virginia F.Tony was absolutely amazing. Such a convenient and affordable service. I would definitely recommend my friends and family and rent again!!!
Aldrich C.I would not change anything. This location was very well organized and demonstrated a very easy and efficient rental process.
Ron J.I used my own EZ pass my last trip and was still charged by UHaul even though I provided the EZ Pass information/receipt. Hopefully that will not happen again for this trip.
Christopher B.Everything went as well and expected. No wait times, everything was available when I arrived for pick-up. Appreciated very well.
Kenneth J.Tony was quick, officiant & helpful! Highly recommend & will continue to use Tony's for my moving needs !
Christine T.Very responsive and would highly recommend
Devin O.He is a great guy helped me out to the fullest even let me use a tow ball mines was to big with no charge recommend 👍
Alex C.We left our expass in the truck, the place is closed till Monday. Can someone please contact us , 201-421-5541
Donald P.Tony is very helpful
DAWIN M.Very polite, He did a great job in getting my vehicle set and ready.
Jacky G.Tony is a very nice person and love his communication
DAWIN M.To y was amazing, a very humble guy. I definitely will be visiting this uhaul going forward. Thank you Tony
Raul B.Tony is always very fair and very helpful especially when I'm setting up last minute reservations etc. I always call him first if I need something in a hurry. Also very polite, something one doesn't always see these days.
WILLIAM M.Spoke to Tony directly, he had everything ready to go when i arrived. Super easy!!! I'll be back!!
MICHAEL I.As usual Tony did a great job getting me something when I needed it in a hurry. Everything went smoothly and I am sure I'll be back at his place shortly.
WILLIAM M.Actually this location is probably the best I have encountered I I have probably rented a dozen times from this place over the last year and a half. Some of the time it was work-related, other times personal use. Tony is the best agent I have worked with at U-Haul. His customer service is excellent, he is very responsive, he goes out of his way to find me something even when it's last-minute, and overall he would always be my first choice when I need a truck.
WILLIAM M.Very friendly and willing to go the extra mile to make sure your satisfied.
robert R.The payload lock for roll up door didn't work
jace A.have a coffee ready when picking up
todd W.The experience was smooth and easy. Tony was always available if needed help even though I did the transaction on my phone. Thank you
Saif Q.Quoted me a cheaper price per mile than charged me the higher price.
Barbara R.Excellent 24 hour service!! I could not believe it. I called and booked a truck saturday night at 10pm for pick up sunday morning at 8am. Great customer service and the process was very easy and done via the phone. The person I talked to on the phone was very helpful.
luis f L.I have rented trucks and vans from Tony many times. He has helped me "get" trucks by navigating the uhaul system. He has been a great help with my business and a big move I did from my house.
PHILOS K.Tony was awesome in setting up everything and making sure I have all the information I need before I picked up the truck! Everything went very smooth! Highly recommend!
Stanislav D.Tony was very helpful throughout our rental process. The equipment was ready for pickup at the scheduled time and the return was seamless. The entire rental experience was terrific!
Carla J.Tony is a superstar!
Thomas Z.I was told specifically to return the vehicle with 1/4 of the tank full. I returned it a little over that for good measure. I then see I got charged extra for fuel since it wasn't returned at 7/16. Unacceptable. Spent an hour sorting this out on the phone. Very disappointed with this facility as I was not given correct instructions when I was signing out the vehicle.
Brian R.