Truck was way overdue for an oil change.Robert G.
Customer Reviews for Tonys Transportation LLC
(Distribuidor de U-Haul del vecindario)
Ringwood, NJ 07456
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - dom.: 9 a. m. - 7 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
From start to finish working with Tony was great. He was very helpful.David W.
Be there? He called me the night prior and asked if I could come then to pick it up. I replied that I could not. Then he asked if I was able to hook up the trailer myself. I replied no. When I went to pick it up he was not there. There was a sign to call a number and he sent a guy over from the shop next door who told me he wasn't sure how to hook it up either. Said he was "not responsible if anything wasn't right". He neglected to attach the brake chain and did not notice that the wiring was cracked and my right hand blinker was out.ALAN K.
good friendly serviceRoman S.
I want to be understanding if there was an emergency, however when I went to drop off before the location closed, I waited for a half hour trying to call the number to drop the truck off. I wasn't sure if where I left it would be OK, but at least was able to fill out info online to leave the carJosh B.
El cliente no dejó un comentario.Robert G.
Tony was amazing. He was pleasant and so accommodating. I was very happy.carmella R.
This location is un-manned, but the person running it is very nice. A little unconventional of an operation, but nonetheless, very cordial.PATRICKHENRY R.
El cliente no dejó un comentario.william W.
El cliente no dejó un comentario.ALEXANDER V.
El cliente no dejó un comentario.Mark S.
El cliente no dejó un comentario.Tracey M.
El cliente no dejó un comentario.Rob T.
tony was a great guy. very friendly and helpful. awesome experience.Rick T.
Equipment was available when needed, used this location before Tony is great to deal withWayne L.
The person who assisted my return was excellent and politeDavid W.
El cliente no dejó un comentario.Alisa S.
Uhaul changed our reservation several times due to website showing availability that was not accurate. We ended up having to drive an hour away for a truck that was half the size that we needed. Because it was an hour away and we needed to get it back at a certain time, we lost an hour of use that was needed. Now we have to get a truck for another day. We prepaid for a hand truck that when we got there they didn't have available. We still need to now call and get a refund. We had to buy a new hand truck for $60 due to the poor communication on uhaul.Garret T.
El cliente no dejó un comentario.Jason M.
El cliente no dejó un comentario.Abderrahim F.
El cliente no dejó un comentario.Linetty R.
tony took care of in every way that i needed very professionalBuddy F.
El cliente no dejó un comentario.Frank T.
Will rent again if needed thanksFrancisco S.
El cliente no dejó un comentario.Michael N.
Tony is great to deal with, rented from him in the past and will do in the futureWayne L.
Tony was amazing. He was very attentive to my needs and went above and beyond to make sure I got my rental on time.Jaime B.
El cliente no dejó un comentario.mark G.
El cliente no dejó un comentario.HAL S.
El cliente no dejó un comentario.Noel M.
El cliente no dejó un comentario.Taha S.
El cliente no dejó un comentario.Anthony M.
Nothing else I can think of you guys are great thank youJoel V.
Tony was very helpful, always available and made the process stress free! I will definitely be renting from him again. Thanks Tony!Patrick H.
El cliente no dejó un comentario.Christopher M.
El cliente no dejó un comentario.Andrew L.
Tony is just an amazing person. Always willing to accommodate you and make adjustments for the customer. I have rented from him three times and ithe experience always gets better.Jacob P.
This is our favorite location. The owners are outstanding. They get you in and out fast and everything is perfectSERGIO A.
Tony was awesome and very easy to deal with. He went out of his way to make my Moving experience a success.michelle O.
Gas gauges in truck wasn't moving during fill-up so I put an extra $20 in, guy should have warned meKONSTANTI H.
El cliente no dejó un comentario.Leo C.
Very nice man to work with thanksMelissa T.
Drop off was in Bloomingdale New JerseyGary R.
El cliente no dejó un comentario.Jason A.
El cliente no dejó un comentario.Raul A.
My original drop-off location was 8 Countryside Lane. That location was abandoned. It is no longer in service. I tried calling U-Haul and waited 15 minutes on the phone but never got a Rep. So I had to find an alternate location. Then after wasting my time and extra driving to the new location, I was charged for 2 gallons of gas. Very poor experience.John H.
Great rental location.Peter S.
El cliente no dejó un comentario.JAMES S.
Tony is a fine gentleman. He was helpful and attentive to my every need. Will definitely recommend his service to friends and family. I would not hesitate to use his service again.Greg I.
El cliente no dejó un comentario.Andrea S.
El cliente no dejó un comentario.Joseph D.
From the time Tony answered the phone it was a great experience. I posted a detailed review on Google about my Uhaul experience. The place in West Milford that is a paint ball, bait shop and garbage dump inside was HORRIBLE! Disgusting, dirty, smelled so nasty I gagged when I walked in and the lady behind the counter acted like we were interrupting her solitaire game. Back to the great experience with Tony. He confirmed the truck would be there even after I got a call from another location telling me my reservation with Tony was cancelled and I would have to drive 45 minutes to pick up a truck from him! I called Tony and he said he has my truck and it will be there for me when I needed to pick it up on Saturday morning. I got there Saturday am and the truck was there, cleaned, filled with gas, ready to go. I will use this location again if needed and tell people I know to go to him! Thanks Tony for helping our stressful move not be as bad as we thought it would be!Mark C.
El cliente no dejó un comentario.sean V.
Nothing. Everything went smoothly. They called me prior to pickup and worked with me when the app wouldn't work.Richard S.
They were closed at drop off time around 10:30.JAMES M.
El cliente no dejó un comentario.Bruce S.
El cliente no dejó un comentario.Mark J.
El cliente no dejó un comentario.Wayne B.
The truck was on empty. It should have a full tank of gas.Michael S.
Great JobSteven D.
Make sure that there's a truck/van available to your customers in a locations that they select instead of 20 min. out of their way. This is for U-Haul. Not the people who run the garage we picked the truck up from.Delia F.
El cliente no dejó un comentario.Doug K.
El cliente no dejó un comentario.Michael M.
Windshield was dirty which wasn't great and airbag light was on the whole time. Also only got 10 blankets and wanted 24. But the location was great and Tony was in touch by phone to make sure he pickup was easy and the return was easy too.Armand D.
I waited 1 hour for someone to show up with the key (the lock box was empty). I had to pay movers extra for that hour and I think some sort of refund is warranted.Mary Ellen W.
Very helpful and professionalbert L.
El cliente no dejó un comentario.Scott N.
El cliente no dejó un comentario.KAYLA B.
El cliente no dejó un comentario.ROBERT W.
El cliente no dejó un comentario.Allen D.
El cliente no dejó un comentario.tonya S.
El cliente no dejó un comentario.MARVIN M.
Very rude customer service not friendly at allMIGUEL V.
Very friendly staff! This process was super efficient and stress free. Rental was exactly as described, no last minute substitutions or location changes. Staff confirmed my reservation the night before, which was much appreciated! Will absolutely rent from them again.Joel C.
The van smelled so horribly like horse poop....had to continuously spray febreeze to make it bearable. It was clean but the smell was so offensive my daughter and I had to drive with the windows open. Other than that the experience was okayLisa H.
El cliente no dejó un comentario.LISA R.
El cliente no dejó un comentario.MARIO L.
This owner went the extra mile for us. Can't say enough about how accommodating and caring they were.LARISSA F.
nothing. perfect experience. was even offered a drink while waiting!MICHAELJ P.
El cliente no dejó un comentario.JAMES E.
El cliente no dejó un comentario.Jose J.
El cliente no dejó un comentario.Clark F.
El cliente no dejó un comentario.tracy J.
El cliente no dejó un comentario.Jeff S.
El cliente no dejó un comentario.Casandra O.
El cliente no dejó un comentario.Eduardo F.
El cliente no dejó un comentario.Ebenezer L.
El cliente no dejó un comentario.Jeff W.
El cliente no dejó un comentario.JUAN S.
El cliente no dejó un comentario.Mike M.
My credit card was charged an additional $21 and the receipt showed drop off time 24 hours after equipment was returned to this location. The equipment was used for approximately 4 hours; picked up and dropped off on same day. No explanation for additional charge.Michael B.
Truck was old and the front end was very loose. On the highway you had to fight the wheel to stay on the road. The clerk just shook his head when I complained.Alan B.
I was abit annoyed because the location I was supposed to p/u at did not have truck available and needed to drive 1/2 hour longer to a different location. Truck on empty. Filled up. Spent way to much because of unforeseen charges. Just paid because wasn't able to reach anyone to question.Kenneth F.
Umar and Tony were awesome! I was able to rent the vehicle right away. The entire process was so easy. Thanks!!Mary S.
The truck was very nicely clean and disinfected with bleach . The staff was really friendly , also they provided me gloves and hand sanitizer. Thank you for the great service in town! Highly recommendedJackie M.
El cliente no dejó un comentario.Jesse T.
Could not find keys for first vehicle and 2and vehicle had check engine light on. Nothing like driving 250 miles and hoping it is nothing serious like the Uhaul rep stated on pickupSCOTT G.
El cliente no dejó un comentario.Michael F.
It was a bad experience. I had to call uhaul like 6 or 7 times to make sure I wasn't charged a late payment for dropping off at this different location. I had to text the boss the person who checked me in because he incorrectly read the gas and forgot the dolly which I still ended up paying in the end because of â€œrental costsâ€. I had to argue with the person I dropped the truck off with to do the paperwork bc he wasn't assigned to be the drop off. He told me to pick up the truck from him and drop it off at the original drop off which is an hour half away. I had to go back and forth with him negotiating the closing of the contract. He was taking everything personally and told me that he gave me a ride somewhere so everything was ok. It was just a lot and I didn't expect all of it. I was overcharged by $10 which is fine but didn't have to be that way.Alex B.
Thank you Tony, for your help, cooperation, and professional care. Especially during this time of crisis. We will certainly refer you to anyone we know, moving. Thank you again, the Pete'ssherry P.