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Shawn R
Customer Reviews for Tonys Transportation LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Tony is by far your friendliest uhaul next door kind of guy! I cannot believe how helpful he is to me from the time I made reservations until after return and billing!! I will definitely come to him for future local/in town easy rentals! Please support local, he is the best in Wanaque, NJ!!! I really appreciate your kindness to your renter.
Mary MHaving rented both cars and trucks from many places over the years, I can easily say that my experience renting from Tony is by the far best. Tony is easy to reach, easy to work with, and there to make sure you have a great experience. Both pickup and drop off were smooth and I really appreciated Tony’s flexibility around the timing of both. Tony made today’s move a lot less stressful than it otherwise would have been. The truck itself was clean and well maintained and had the appropriate level of fuel. I would certainly rent from Tony again.
Ryan KNot sure whom this would fall upon, but the vehicle when picked up should be on at least half-tank FULL, NOT 1/4 tank full. Especially a Truck Rental. Otherwise, Tony's location and Tony himself is an OUTSTANDING Character and businessman whom cares extremely about his customers. He wants to deliver an excellent experience upfront for his clients and he's very involved making sure everything meets your expectations upon delivery of the Trailer / Truck.
Kenneth JTony - an outstanding businessman, truly concerned about the satisfaction of a positive rental experience.
Kenneth JVery easy and convenient rental. Thank you!
Phil RTony got me in and out of there in 5 minutes same on return. I’d rent there again!
Paul CTony is great.
Craig KTony is very attentive and detailed. Continue to be kind and personable to customers.
ANDRE SHan helped us with the reservation and was wonderful. He worked with us to switch vehicles till we had the perfect size. Thanks so much!
Danielle RKhan helped me with my rental and he was great. I was very late for my pickup time and he stayed to assist me. He even let me take a more appropriately sized truck that wasn’t available when I made my reservation. I would definitely recommend you use this location for your rentals.
Kimberly ATony the manager & his son Umar are terrific & always ready to help out.
Peter BExcellent and very nice owners. I will definately use them again.
Joshua MInitially I called the Locations personnel number I had let the location reserve me a truck since they didn’t have the truck i needed, well Tuesday morning I found out where I was expected to pick up the truck rented for me it was clearly to far especially because I was expecting a 10 hour use time and with extra mileage and traffic it would not be possible to adhere to the 10 hour limit. This would have added 4 hours to my day, I was told it was 9 miles from my location, of course if I was flying in a straight line there but driving would be 25 to 35 miles one way and in morning rush our traffic, so I called U-haul and they were able to reschedule for another day and for my convenience of location. Well done
jose sThe friendliest service ever solved all issues with the app and answered questions. Thank you.
Alexander GEverything was perfect
jose sTony is wonderful to work with, the best!
John NVery good 👍
Khaled OThank you very much for the service
Robert STony was great!
Richard WLight inside the cargo part of the truck was burned out.
Craig KTony was very nice and helpful. He made the process easy and answered all of my questions.
Dennis DI would like to express my admiration for Mr. Tony's exceptional professionalism, his warm and approachable nature, and his truly remarkable personality.
Johnny DThis is not a suggestion for improvement but a comment on the dealership. I have used Tony's location numerous times in the last several years, but I had not been there in a while until last weekend. I had a rather unexpected last-minute need for a truck, with less time than usual to make the arrangements, and coordinating with third-party helpers for the moving,. Tony took care of everything while I made all the other arrangements and made the whole process extremely easy, taking the stress out of that part of it. He is always my first choice and will continue to be.
WILLIAM MHave someone at location at time of pick up. I loved that the equipment was ready and available and the check in was super easy.
Sabine HGreat service and very responsive.
Bruce GTony and team do an excellent job. Go well above and beyond to help their customers
Phil TVery smooth and and easy transaction.
James PTony was extremely helpful. Communication and support was great. Our moving truck was clean and in good repair. Made the entire moving experience seamless.
Renee LThe location is very dark at night - no lights at all - it was very hard to take pictures. That was my only complaint - Tony was super helpful and made the process easy.
Peter RKeep up the Great customer service.😊
Frank CEverything was good from the beginning to end. Thank you for your great customer service. ~Teneale
Teneale RI highly recommend this location and service. Everything is perfect and the guy is so nice.
Fabricio VI am so grateful that this facility is available locally. They have been easy to work with and each transaction has been fair.
paul nI have used multiple uHauls before but Tony's is the best uHaul experience I've had! I have used his location several times in the past and can't recommend his business highly enough! Extremely accommodating and overall excellent service. Thank you Tony!
Matthew DTony was absolutely amazing! So kind and helpful. It was the easiest and absolute BEST experience I have ever had at UHAUL! Thank you Tony for everything, you are an incredible person!
Jessica VThe online reservation process is ineffective and frustrating. I was told that no truck was available at the location I eventually used, and that a Regional Manager would call me. No call came. I eventually reserved the truck at the location in person.
Margaret WTony and his team alway provide the very best service. I rent from him regularly and he has never disappointed me.
STEPHEN HTony was amazing and right on top of everything. As I was returning my rental, had a problem with the keyfob ( couldn't get it out of ignition) he came right away to meet me. Turns out it was just a safety mechanism ...All in all great experience!!!!
Jamie RTony a pleasure to deal with plus equipment is well maintained and clean
Brian TTony is a great guy to deal with very pleasant
Brian TTony is awesome. Very friendly and helpful. Van was excellent - very clean, nice ride. Would definitely recommend this location to anyone.
Colleen HTony is the reason I go back to this location. He has amazing customer service and very friendly. He makes you feel welcome every time. I will continue to keep going here because of Tony.
RAUL Boperator at both pick up and drop off are excellent
Matthew DPersonnel was very helpful. The truck was in excellent condition.
paul dTony was great to work with, he was very accommodating. I would recommend this location to anyone.
Virginia FTony was absolutely amazing. Such a convenient and affordable service. I would definitely recommend my friends and family and rent again!!!
Aldrich CI would not change anything. This location was very well organized and demonstrated a very easy and efficient rental process.
Ron JI used my own EZ pass my last trip and was still charged by UHaul even though I provided the EZ Pass information/receipt. Hopefully that will not happen again for this trip.
Christopher BTony was quick, officiant & helpful! Highly recommend & will continue to use Tony’s for my moving needs !
Christine TVery responsive and would highly recommend
Devin OHe is a great guy helped me out to the fullest even let me use a tow ball mines was to big with no charge recommend 👍
Alex CWe left our expass in the truck, the place is closed till Monday. Can someone please contact us , 201-421-5541
Donald P