Comentarios de los clientes para Tonys Transportation LLC

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Tonys Transportation LLC

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Bruce S.
Clasificación:

El cliente no dejó un comentario.

Mark J.
Clasificación:

El cliente no dejó un comentario.

Wayne B.
Clasificación:

El cliente no dejó un comentario.

Michael S.
Clasificación:

The truck was on empty. It should have a full tank of gas.

Steven D.
Clasificación:

Great Job

Delia F.
Clasificación:

Make sure that there's a truck/van available to your customers in a locations that they select instead of 20 min. out of their way. This is for U-Haul. Not the people who run the garage we picked the truck up from.

Doug K.
Clasificación:

El cliente no dejó un comentario.

Michael M.
Clasificación:

El cliente no dejó un comentario.

Armand D.
Clasificación:

Windshield was dirty which wasn't great and airbag light was on the whole time. Also only got 10 blankets and wanted 24. But the location was great and Tony was in touch by phone to make sure he pickup was easy and the return was easy too.

Mary Ellen W.
Clasificación:

I waited 1 hour for someone to show up with the key (the lock box was empty). I had to pay movers extra for that hour and I think some sort of refund is warranted.

bert L.
Clasificación:

Very helpful and professional

Scott N.
Clasificación:

El cliente no dejó un comentario.

KAYLA B.
Clasificación:

El cliente no dejó un comentario.

ROBERT W.
Clasificación:

El cliente no dejó un comentario.

Allen D.
Clasificación:

El cliente no dejó un comentario.

tonya S.
Clasificación:

El cliente no dejó un comentario.

MARVIN M.
Clasificación:

El cliente no dejó un comentario.

MIGUEL V.
Clasificación:

Very rude customer service not friendly at all

Joel C.
Clasificación:

Very friendly staff! This process was super efficient and stress free. Rental was exactly as described, no last minute substitutions or location changes. Staff confirmed my reservation the night before, which was much appreciated! Will absolutely rent from them again.

Lisa H.
Clasificación:

The van smelled so horribly like horse poop....had to continuously spray febreeze to make it bearable. It was clean but the smell was so offensive my daughter and I had to drive with the windows open. Other than that the experience was okay

LISA R.
Clasificación:

El cliente no dejó un comentario.

MARIO L.
Clasificación:

El cliente no dejó un comentario.

LARISSA F.
Clasificación:

This owner went the extra mile for us. Can't say enough about how accommodating and caring they were.

MICHAELJ P.
Clasificación:

nothing. perfect experience. was even offered a drink while waiting!

JAMES E.
Clasificación:

El cliente no dejó un comentario.

Jose J.
Clasificación:

El cliente no dejó un comentario.

Clark F.
Clasificación:

El cliente no dejó un comentario.

tracy J.
Clasificación:

El cliente no dejó un comentario.

Jeff S.
Clasificación:

El cliente no dejó un comentario.

Casandra O.
Clasificación:

El cliente no dejó un comentario.

Eduardo F.
Clasificación:

El cliente no dejó un comentario.

Ebenezer L.
Clasificación:

El cliente no dejó un comentario.

Jeff W.
Clasificación:

El cliente no dejó un comentario.

JUAN S.
Clasificación:

El cliente no dejó un comentario.

Mike M.
Clasificación:

El cliente no dejó un comentario.

Michael B.
Clasificación:

My credit card was charged an additional $21 and the receipt showed drop off time 24 hours after equipment was returned to this location. The equipment was used for approximately 4 hours; picked up and dropped off on same day. No explanation for additional charge.

Alan B.
Clasificación:

Truck was old and the front end was very loose. On the highway you had to fight the wheel to stay on the road. The clerk just shook his head when I complained.

Kenneth F.
Clasificación:

I was abit annoyed because the location I was supposed to p/u at did not have truck available and needed to drive 1/2 hour longer to a different location. Truck on empty. Filled up. Spent way to much because of unforeseen charges. Just paid because wasn't able to reach anyone to question.

Mary S.
Clasificación:

Umar and Tony were awesome! I was able to rent the vehicle right away. The entire process was so easy. Thanks!!

Jackie M.
Clasificación:

The truck was very nicely clean and disinfected with bleach . The staff was really friendly , also they provided me gloves and hand sanitizer. Thank you for the great service in town! Highly recommended

Jesse T.
Clasificación:

El cliente no dejó un comentario.

SCOTT G.
Clasificación:

Could not find keys for first vehicle and 2and vehicle had check engine light on. Nothing like driving 250 miles and hoping it is nothing serious like the Uhaul rep stated on pickup

Michael F.
Clasificación:

El cliente no dejó un comentario.

Alex B.
Clasificación:

It was a bad experience. I had to call uhaul like 6 or 7 times to make sure I wasn't charged a late payment for dropping off at this different location. I had to text the boss the person who checked me in because he incorrectly read the gas and forgot the dolly which I still ended up paying in the end because of “rental costs”. I had to argue with the person I dropped the truck off with to do the paperwork bc he wasn't assigned to be the drop off. He told me to pick up the truck from him and drop it off at the original drop off which is an hour half away. I had to go back and forth with him negotiating the closing of the contract. He was taking everything personally and told me that he gave me a ride somewhere so everything was ok. It was just a lot and I didn't expect all of it. I was overcharged by $10 which is fine but didn't have to be that way.

sherry P.
Clasificación:

Thank you Tony, for your help, cooperation, and professional care. Especially during this time of crisis. We will certainly refer you to anyone we know, moving. Thank you again, the Pete's

Richard B.
Clasificación:

El cliente no dejó un comentario.

william S.
Clasificación:

Tony is a real credit to U-Haul. Outstanding service

william S.
Clasificación:

Tony was a perfect businessman.

Elbrus E.
Clasificación:

El cliente no dejó un comentario.

Lynn D.
Clasificación:

El cliente no dejó un comentario.

HECTOR C.
Clasificación:

Excellent service Tony gives us Handsenitizer and glows to save us from virus

Jonathan Z.
Clasificación:

El cliente no dejó un comentario.

Michael P.
Clasificación:

El cliente no dejó un comentario.

Scoot F.
Clasificación:

El cliente no dejó un comentario.

Laurie S.
Clasificación:

El cliente no dejó un comentario.

James T.
Clasificación:

After some frustrating experiences with uhaul, I was glad to have Tony help me.

Mark C.
Clasificación:

El cliente no dejó un comentario.

Roberto R.
Clasificación:

THis place accommodated me with a last minute booking. I was able to move out on time!

German R.
Clasificación:

Very friendly and nice customer service

MARIO L.
Clasificación:

El cliente no dejó un comentario.

John P.
Clasificación:

El cliente no dejó un comentario.

Deborah S.
Clasificación:

Tony was great! wonderful communication skills.

Robert W.
Clasificación:

Fast, easy, good pricing!

justin L.
Clasificación:

El cliente no dejó un comentario.

Vernon J.
Clasificación:

The equipment was clean. Wonderful customer service Highly recommended!!!

Darl G.
Clasificación:

Why was I charged for cleaning $25 please respond

rafael S.
Clasificación:

I have used uhaul many times for out long distance moves( To and from NJ-Florida) and have always had a great experience. Unfortunately this time was the exemption, first of all I was charged nearly $1000 more than our previous rental( keep in mind the locations have been exactly the same all times)Second we where not given instructions on how to mount our vehicle to the car cargo( I was told to you tube it). And third the vehicle was not running properly had problems shifting gears which made the trip extremely scary. The vehicle was also not cleaned their was paperwork in the glove compartment from a previous person who rented it previously and a toothbrush. I am completely unhappy with this experience will look elsewhere for my futures moves.

Yardley W.
Clasificación:

Tony is really great and understanding about our rental needs. There were some concerns about the check engine light and tow/haul light, but he put me at ease. In addition, I really don't like the return the gas back as you got it. I don't know why it isn't full to begin with and return it full. Anyhow, looking forward to using Tony and his UHaul service again in the future.

arnita B.
Clasificación:

Tony and his daughter were very pleasant to work with

arnita B.
Clasificación:

El cliente no dejó un comentario.

Philip T.
Clasificación:

El cliente no dejó un comentario.

Yahaira S.
Clasificación:

Tony was great. Very clear about the process and friendly.

Robert F.
Clasificación:

Tony and his Team/Family are EXCELLENT. I will always use them from now on. UHaul should be proud to be represented by them!

John M.
Clasificación:

The entire process for accessing the vehicle after hours is a mess. Users are required to take photos of themselves and their drivers licence, but there is simply nowhere to do so. There should be some sort of weather protected and lighted booth where users can take the required photos and access the keys to the vehicles upon confirmation. Also, the app is terrible. It works intermittently at best, restarting the procedure several times, and after finally accessing the vehicle, the app would not allow me to update the vehicle mileage at the time of pickup. this resulted in me being charged for 495 MILES of travel - a physical impossibility in the 1 hour and 15 minutes the vehicle was in my possession, unless I were driving 396 MILES PER HOUR!!! When I questioned the charge at the time of vehicle return, I was advised by the app that I would be contacted within 48 hours. I was never contacted, and then more than 30 days later I received a bill for $500. This is simply unacceptable

erika A.
Clasificación:

Let costumer know ahead of time they aren't getting the size truck they asked for.

Kenneth W.
Clasificación:

I went to receive my truck at 7:30 am and no one showed up. I was assured on the phone that someone would be there when I arrived. No one there till 9 am. Had to wait for the man to wake up a little more befor I could get moving. Lost a lot of time and it was t pleasant. I returned the truck swept and clean. It wasn't clean in the cargo at all when I got it. I drove there 20 miles to get the truck. None of the local places had one. I think mileage should be reduced to 10 miles and it would be more to my liking. I'm having to use your services again and it is going to be for a short distance and I'm afraid I'll choose another truck rental

Trishanna R.
Clasificación:

Nothing. The manager went out of his way to be helpful!

Michael G.
Clasificación:

El cliente no dejó un comentario.

Kelly L.
Clasificación:

El cliente no dejó un comentario.

Jeanclaude K.
Clasificación:

Staff was very professional and worked around our schedule. Highly recommend this location to our community.

William H.
Clasificación:

Nothing Tony was outstanding and is highly recommended.

New Herizon H.
Clasificación:

El cliente no dejó un comentario.

Margaret F.
Clasificación:

None

bryan C.
Clasificación:

Location had no 7 to 4 pin adapters. Had to purchase an adapter and nearby AutoZone. Vehicle Dolly had plastic fender rubbed through on inside - Pictures for pickup did not show damage.

Roger M.
Clasificación:

Tony's U Haul Rentals made our move much easier than moving actually is.. They were extremely cooperative and efficient in all our interactions and went over and beyond to accommodate us. Thank you very much, and we shall definately recommend your establishment to our friends and family. R, Matthes

mario R.
Clasificación:

El cliente no dejó un comentario.

GIOVANNI C.
Clasificación:

The agent at this location was very friendly and helpful. Very accommodating and would recommend them and calling them directly. My only issue was with the customer service on corp chat. Was not helpful and did not care about my worries of having to go to a different location for pickup. Seemed to say take it or leave it.

Stuart R.
Clasificación:

Very friendly to deal with

Wayne K.
Clasificación:

My original rental location was switched to this location which added an additional 30 miles to my trip and cost @ $1.99 per mile. The location was late to open. The representative was rude and smelled horribly.

Thomas B.
Clasificación:

The one person on premise and the person on the phone were both helpful but the facility needs some TLC. Not very inviting.

Nadin B.
Clasificación:

El cliente no dejó un comentario.

Jonathan Z.
Clasificación:

El cliente no dejó un comentario.

louise P.
Clasificación:

Hate being told a van or truck will be available, and then it isn't. Really dislike being told I will be called back and the I'm not.

Jose A.
Clasificación:

El cliente no dejó un comentario.

John K.
Clasificación:

El cliente no dejó un comentario.

Scoot F.
Clasificación:

El cliente no dejó un comentario.

Mootaz B.
Clasificación:

I was over charged. I had to pay $65 for an hour. The whole point of me going to uhaul was to drop off the truck at the nearest location from my house. So I had to drive it 18 miles back... Sitting in traffic and I had to pay for those 18 miles. I was going to use uhaul for when I move next month but I'd rather rent from anywhere else.

Roy C.
Clasificación:

Omar was a great help and his knowledge of the equipment is excellent.

Dawn R.
Clasificación:

El cliente no dejó un comentario.

jeff L.
Clasificación:

i could not believe that they are not allowed to accept cash a payment. i understand holding a credit card for deposit, but CASH is the only way i like to pay for things. therefore i cannot do business with u-haul anymore

No se han enviado comentarios para esta ubicación.

Volver
arriba