Always helpful thanks
MILTON B.
Customer Reviews for Toni's Canine Castle
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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The owners of this site were very friendly and helpful in giving me directions to my destination. Their location was easy to find and access. Thanks for all your help.
JEREMIAH M.Costumer service was excellent!
william J.They are always friendly and efficient.
Marvin C.Friendly, fast, and efficient.
SCOTT GORDON G.Very helpful staff when picking up and dropping off. Very friendly and easy to work with. Much appreciated.
Joyce A.equipment in great shape, excellent customer service
James W.Very nice people. Will definitely use this lication again
leon S.We had bad tires on the trailer and had to travel from Florence Oregon to Las Vegas Navada and I'm badger Mountain we were sliding all over the place and the trailer put two dents in my car so I would like a refund or a phone call to talk about this not very happy 541-991-1880
Taren K.Very friendly staff
Jackie H.They were outstanding in helping us After getting too small of a trailer they got us a larger one with no questions asked and in and out in 5-10 minutes Had a wonderful conversation with the owner about family and just a wonderful experience with the owners !!
Joseph C.I definitely would recommend
Ken P.Toni and her husband always takes excellent care of us!
Karl E.Toni was great
scott J.Toni and Charlie were so cooperative and willing to be flexible and accommodating in helping us move our household with 2 trucks and a auto carrier. They really care about their customers.
Michael J.On Oct 6th I received an email guaranteeing my reservation (see below). Then, 1 hour before pickup I get a phone call that the reserved truck was not available. Do you not know what guarantee means? So I had to drive a larger truck through the Cascades (more difficult), with less gas mileage. No one even suggested compensating me for this failure of your guarantee. I would be surprised is someone actually reads this feedback and calls me but you are welcome to do so at 512-891-6200. Dear Mitch Chazan We have a 15' Moving Van reserved for you and guaranteed Friday, 10/9/2020 at 9:00 AM, returning Monday, 10/12/2020 at 9:00 AM. We are located at 4370 HWY 101, FLORENCE, OR 97439 and our phone number is (541) 744-4480.
Mitch C.My only problem was locking the keys in the truck. It was my mistake; however, getting the problem resolved was a time consuming nightmare. U-haul was no help. Again, it was my mistake, but I Truly believe U-haul needs a better system. Remote door locks for instance would help. This way you can only lock the truck with the keys in your hands. A three hour delay and trying to get the truck open probably cost me another day of fees. Other than this the equipment and rental was great.
Chuck J.when I arrived at this Location the gentleman told me that he had to charge me a $25.00 cleam fee. When I explained to him that I received the truck in this condition he waived the cleaning fee.
Larry M.Toni and her husband made me feel like part of the family...providing recycled boxes, revising my time limit with the trailer to accommodate a closure of the main highway to our destination, and providing a 20' truck with same day service.
Michael J.Everything was perfect. No improvement needed.
Colleen C.Have rented 2 trucks within last week. Toni went through everything with me, made renting the truck easy. Easy to get location with plenty of parking. I will go back to the same place.
Bruce W.Toni is awesome !!!
AARON Y.Friendly, convenient, reliable, and animal lover. Grateful for their quality and convenience.
James S.They were not open, but had a camera doorbell. Responded instantly with drop off instructions. No complaints about the drop off.
David C.They are good. Knowledgeable and helpful. I rent there a few times a year.
Karl E.The local Florence Rental staff was excellent and very helpful both in making and confirming my reservation and in the pick up and drop off processes.
Cedric T.Nobody there looked like a junk yard.
Craig C.Hard to improve on what they're doing.
Charles L.Second time I have used this location. Very good experience.
Carol C.Good experience with these folks. Thank you!
tom W.Nice people
Daniel B.Fast and friendly service!
Scott B.Both the wife and the husband were very helpful. Would rent from them again.
David I.The best as usual! Toni rocks!
Dion M.Very little people were courteous and helpful
Kathryn J.Toni is absolutely the best!! Fast and friendly service.
Dion M.Outstanding and professional service
Richard L.Nothing, Toni was super helpful and made this experience very easy. ????
Len L.These people are awesome...
Diane D.Excelente
Sylvianne I.Toni was excellent. She was helpful friendly and professional. Thank you Toni :-)
TREVERT M.0
michael G.Wonderful people and great service!
Nicholas J.Absolutely the best experience! We all know moving is stressful. I am very thankful for everything this Florence location provided! Thank you! Absolutely recommend!
JAMES W.Toni is the Best, friendly, professional, on top of it !
Mike K.Nothing at all great service.
Todd B.The customer service was excellent. The people there were very kind and helpful. They went above and beyond.
carrie T.Big uhaul SIGN
Don C.I always rent from Toni! She's the best and most ecperienced uHaul franchise in Florence.
Bernard V.Nothing. This was our best truck rental experience ever. Bar none.
Jane C.Excellent, knowledgeable and prompt service!
Naomi H.