El cliente no dejó un comentario.Nick L.
Customer Reviews for Tommys Tire & Auto Service LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Sarah M.
Very limited room for the drop offGary T.
El cliente no dejó un comentario.brittney P.
El cliente no dejó un comentario.Nick W.
El cliente no dejó un comentario.Michelle S.
The car dolly didn't turn at all when I had the car on it. When I make a left or right turn the car just slide over it was a terrible experienceRashad B.
El cliente no dejó un comentario.Kimberly M.
El cliente no dejó un comentario.Troy R.
El cliente no dejó un comentario.Richard M.
El cliente no dejó un comentario.Sandra H.
very nice peopleBrian B.
El cliente no dejó un comentario.Erik L.
Very good I am happyshirish P.
Super fast. Helpful. Would recommend to orhersBrianna M.
Truck wasnt clean, and i wasnt able to pick up the truck without contact. Making me lost a lot of time.Jessica A R.
El cliente no dejó un comentario.Donald H.
El cliente no dejó un comentario.Patrick M.
Quick and easyPatricia F.
El cliente no dejó un comentario.Darryl B.
Rental process, pick-up and return were all smooth as could be! Excellent experience.EMILY G.
Uhaul costumer service was horrible I was on hold for 45 minutes and got hang on after all that timeSaber Z.
El cliente no dejó un comentario.Kelly V.
I need a bigger size truck next time because that back and forth got to me.JOHN J.
The reason I would recommend Tommy's Tire is because the people were very friendly and helpful and for that, They represented UHaul well. They helped me with my hitch that would make towing it smoother for traveling. The cargo trailer could have been a little cleaner inside and I learned upon returning it, the tire tread was damaged and should have been replaced . Someone missed that, probably at several locations. I don't think thorough inspections are taking place like they should.PHILIP G.
El cliente no dejó un comentario.Amber J.
The Guys at Tommys Tires are very helpful and well informed great reps for uhaul!!!john Z.
El cliente no dejó un comentario.Joshua H.
Excellent experience! Highly recommend!!Brooke E.
Helpful friendlyCynthia C.
El cliente no dejó un comentario.JOSE G.
El cliente no dejó un comentario.Vanessa H.
El cliente no dejó un comentario.David G.
El cliente no dejó un comentario.Farrukh Q.
El cliente no dejó un comentario.KENNETH P.
The staff was great. The lot is just pretty tight.SCOTT N.
El cliente no dejó un comentario.Wanda C.
El cliente no dejó un comentario.WESTON S.
El cliente no dejó un comentario.WHITTANY O.
El cliente no dejó un comentario.emad S.
El cliente no dejó un comentario.JEANINE O.
El cliente no dejó un comentario.Michael M.
Friendly service!Christine R.
El cliente no dejó un comentario.JAYSON J.
El cliente no dejó un comentario.Jason B.
Give em a raise.joseph H.
Can't ask for a better service... Thanks Tommy.... Thanks U-haulRandy R.
El cliente no dejó un comentario.SYLVIA J.
Discount rate for regular customersGARY R.
Nice guys.PATRICK RYAN R.
My rental was not ready/returned at my reservation time. Staff was not concerned. I had to rent a 15' instead of my 10' reservation.CHAO V.
Excellent customer service the best in town.ABNIEL G.
El cliente no dejó un comentario.crisanto O.
El cliente no dejó un comentario.Lance S.
El cliente no dejó un comentario.victoria K.
El cliente no dejó un comentario.Yasser E.
I called the day before to confirm my reservation and was told they didn't have any trailers, but that I should call back to talk to the owner (Tony). I called back and he still was not available, and I heard the person that answered ask someone else, and "heard if we don't have it we don't have it). I then called uhaul support and they contacted "Tony's" and confirmed that they did have a trailer, and confirmed my reservation. When I showed up, there was cars everywhere and the lot was jammed up, you could move forward or backwards (this is an automotive repair shop). When I went to the office, I was told they had to find the person that new how to do a uhaul reservation (apparently, just one person). The staff was very unpleasant as if since I was not there for an auto repair, I wasn't important. I took 45 minutes to get out with the trailer, which threw my entire schedule off. Was supposed to be back at work by 1pm, and didn't get back until 2:15. Not good!Patrick T.
El cliente no dejó un comentario.Rebecca R.
El cliente no dejó un comentario.Yolanda H.
Can't find oneHAUDELE R.
El cliente no dejó un comentario.TROY D.
El cliente no dejó un comentario.Morgan C.
Truck was not clean and had a strong smell of stale smoke. There was also trash from previous renter. It took 45 minutes to rent a truck that I had reserved weeks earlier. Was told that truck hadn't been checked back in from previous renter. The first person who helped me kept answering the phone and holding conversations, which hindered my rental process. This happened twice.Stephanie R.
El cliente no dejó un comentario.RONALD J.
be upfront about all costs associated with serviceANTHONY R.
Had a 4x8 trailer out on for a trip across the country and nothing was installed properly. The chains and wiring were dragging on the ground for the entire trip and caused the wiring for the break lights to break halfway without my knowing. This could have caused the trailer to detached from my car and cause serious injury for my car and those surrounding.Melissa W.
El cliente no dejó un comentario.Michael F.
El cliente no dejó un comentario.MARC M.
Have more than a quarter tank of gas onboard at pickup.David S.
El cliente no dejó un comentario.Manuel A.
El cliente no dejó un comentario.James S.
Great service!Patrick D.
El cliente no dejó un comentario.Constance P.
Nothing to improve because everything's was finerose W.
El cliente no dejó un comentario.Tiana S.
El cliente no dejó un comentario.Celisia I.
They did not go over mileage, odometer, gas, or anything. I received NO paperwork. Very unprofessional. The truck had cigar butts in it and was very dirty. Hard to locate an employee at the location.Nicholas W.
El cliente no dejó un comentario.Jorge C.
El cliente no dejó un comentario.Marc M.
Only one at shop when it opened, yet it took them 45 minutes to check me out. Elderly owner kept complaining about how bad U Haul is and the problems the computer system has been having and how they're about to quit being a location. Trailer was dirty full of leaves. Even though they were closed the following day I was told I had to drop it off or receive additional charges. Was given a phone number for a worker who would let me in the gate, Sam. 8 the following morning Sam did not answer the phone and didn't until calling back several hours later. Had already driven the location and home then was instructed to go to my closest agent. Then waited there an hour to drop off. Overall almost four and a half hours of my time was wastedGeorge W.
El cliente no dejó un comentario.Elizabeth F.
El cliente no dejó un comentario.David H.
nothing awsome serivce!!ADOLFO A.
First of all, I told the agent I didn't want the furniture pads and needed that taken off my bill. It wasn't. Instead, he crossed out furniture pads and scribbled his initials and told me Tallahassee agent would know what that means and they will take the furniture pads off my bill. Secondly, he didn't want to give me the dolly I rented and after some time, he gave me a dolly. His reasoning was the size truck I rented didn't come with a dolly, even though I told him I paid for one.Jessica S.
El cliente no dejó un comentario.Demosthenes M.
El cliente no dejó un comentario.steven C.
El cliente no dejó un comentario.Donna W.
El cliente no dejó un comentario.Christopher B.
El cliente no dejó un comentario.Jermequa H.
IT WAS VERY PROFECIONALLUIS P.
Uhaul changed my pickup location 3 times without telling me first. I had to drive 14 miles out of my way all over Tampa Florida to the 3rd location to finally pick up my auto transport that I reserved a day ahead of time. Very unorganized and wasted 2 hours of my day and the people that I had to pay to help me. Very disappointed with uhaul.Ruby D.
El cliente no dejó un comentario.Joseph G.
El cliente no dejó un comentario.Timothy G.
Tommie was awesome! He explained everything ; good experience!Priscilla P.
El cliente no dejó un comentario.PEDRO G.
El cliente no dejó un comentario.george Z.
This location was not the the location that i requested. This location was in the inner city which made it very difficult to get to and also load my car since I had a 40ft motorhome and I wanted to make sure II was very clear to the location I requested. After waiting over 30 min. on hold and being transferred to other locations that were not in my area, plus i went to the location I requested to confirm they would be my location twice which they said Yes. The morning to pick up my car dolly they said they did not have the dolly and sent me to another location the was on a two lane road with no possible way to load my vehicle. I"m very upset with your company and its phone contacts. I would never use your company again!!!frank K.
Service was excellent. Vehicle was excellent. Location was close. Everything worked out great.Kimberly P.
People at Tommy's auto were exceptionally friendly and helpful!James K.