Comentarios de los clientes para Tommys Tire & Auto Service LLC

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Tommys Tire & Auto Service LLC

Clasificación general:

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Rebecca R.
Clasificación:

El cliente no dejó un comentario.

Sean C.
Clasificación:

N/a

Yolanda H.
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El cliente no dejó un comentario.

HAUDELE R.
Clasificación:

Can't find one

TROY D.
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El cliente no dejó un comentario.

Morgan C.
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El cliente no dejó un comentario.

Stephanie R.
Clasificación:

Truck was not clean and had a strong smell of stale smoke. There was also trash from previous renter. It took 45 minutes to rent a truck that I had reserved weeks earlier. Was told that truck hadn't been checked back in from previous renter. The first person who helped me kept answering the phone and holding conversations, which hindered my rental process. This happened twice.

RONALD J.
Clasificación:

El cliente no dejó un comentario.

ANTHONY R.
Clasificación:

be upfront about all costs associated with service

Melissa W.
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Had a 4x8 trailer out on for a trip across the country and nothing was installed properly. The chains and wiring were dragging on the ground for the entire trip and caused the wiring for the break lights to break halfway without my knowing. This could have caused the trailer to detached from my car and cause serious injury for my car and those surrounding.

Michael F.
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El cliente no dejó un comentario.

MARC M.
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El cliente no dejó un comentario.

David S.
Clasificación:

Have more than a quarter tank of gas onboard at pickup.

Manuel A.
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El cliente no dejó un comentario.

James S.
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El cliente no dejó un comentario.

Patrick D.
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Great service!

Constance P.
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El cliente no dejó un comentario.

rose W.
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Nothing to improve because everything's was fine

Tiana S.
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El cliente no dejó un comentario.

Celisia I.
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El cliente no dejó un comentario.

Nicholas W.
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They did not go over mileage, odometer, gas, or anything. I received NO paperwork. Very unprofessional. The truck had cigar butts in it and was very dirty. Hard to locate an employee at the location.

Jorge C.
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El cliente no dejó un comentario.

Marc M.
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El cliente no dejó un comentario.

George W.
Clasificación:

Only one at shop when it opened, yet it took them 45 minutes to check me out. Elderly owner kept complaining about how bad U Haul is and the problems the computer system has been having and how they're about to quit being a location. Trailer was dirty full of leaves. Even though they were closed the following day I was told I had to drop it off or receive additional charges. Was given a phone number for a worker who would let me in the gate, Sam. 8 the following morning Sam did not answer the phone and didn't until calling back several hours later. Had already driven the location and home then was instructed to go to my closest agent. Then waited there an hour to drop off. Overall almost four and a half hours of my time was wasted

Elizabeth F.
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El cliente no dejó un comentario.

David H.
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El cliente no dejó un comentario.

ADOLFO A.
Clasificación:

nothing awsome serivce!!

Jessica S.
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First of all, I told the agent I didn't want the furniture pads and needed that taken off my bill. It wasn't. Instead, he crossed out furniture pads and scribbled his initials and told me Tallahassee agent would know what that means and they will take the furniture pads off my bill. Secondly, he didn't want to give me the dolly I rented and after some time, he gave me a dolly. His reasoning was the size truck I rented didn't come with a dolly, even though I told him I paid for one.

Demosthenes M.
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El cliente no dejó un comentario.

steven C.
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El cliente no dejó un comentario.

Donna W.
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El cliente no dejó un comentario.

Christopher B.
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El cliente no dejó un comentario.

Jermequa H.
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El cliente no dejó un comentario.

LUIS P.
Clasificación:

IT WAS VERY PROFECIONAL

Ruby D.
Clasificación:

Uhaul changed my pickup location 3 times without telling me first. I had to drive 14 miles out of my way all over Tampa Florida to the 3rd location to finally pick up my auto transport that I reserved a day ahead of time. Very unorganized and wasted 2 hours of my day and the people that I had to pay to help me. Very disappointed with uhaul.

Joseph G.
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El cliente no dejó un comentario.

Timothy G.
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El cliente no dejó un comentario.

Priscilla P.
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Tommie was awesome! He explained everything ; good experience!

PEDRO G.
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El cliente no dejó un comentario.

george Z.
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El cliente no dejó un comentario.

frank K.
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This location was not the the location that i requested. This location was in the inner city which made it very difficult to get to and also load my car since I had a 40ft motorhome and I wanted to make sure II was very clear to the location I requested. After waiting over 30 min. on hold and being transferred to other locations that were not in my area, plus i went to the location I requested to confirm they would be my location twice which they said Yes. The morning to pick up my car dolly they said they did not have the dolly and sent me to another location the was on a two lane road with no possible way to load my vehicle. I"m very upset with your company and its phone contacts. I would never use your company again!!!

Kimberly P.
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Service was excellent. Vehicle was excellent. Location was close. Everything worked out great.

James K.
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People at Tommy's auto were exceptionally friendly and helpful!

Kristopher G.
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El cliente no dejó un comentario.

Adam S.
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setup was as expected, owner was nice, he made convenient drop off accommodations and quick turnaround.

Jonathan B.
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El cliente no dejó un comentario.

Charles B.
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There is no safe place to drop a truck after they closed. We had a 20ft truck and no where to park it because their property is completely fenced off. We ended up parking in a parking lot next door. They are rude and nasty people. They act bothered because you need to rent a uhaul and they actually have to work. The absolute worst customer service!!!! Do not rent from this location!!!!

Chris Z.
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El cliente no dejó un comentario.

JUAN S.
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El cliente no dejó un comentario.

Haron S.
Clasificación:

Needs to check gas gauge.

Randall T.
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El cliente no dejó un comentario.

KISHOR M.
Clasificación:

Excellent service, professional personnel

terry B.
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El cliente no dejó un comentario.

Debbie C.
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El cliente no dejó un comentario.

michael C.
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El cliente no dejó un comentario.

timothy G.
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El cliente no dejó un comentario.

RIGOBERTO A.
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The man in charge did not know what was going on it took for ever to get my trailer. Also I had reserved a utility Dolly and they did not have one I was not informed of it till I got there

shirly L.
Clasificación:

no

Damon D.
Clasificación:

Tommy and his crew were great. I got there later than expected and it was 5 minutes before close on a Friday night. I had one of those days that if it could go wrong it did. The weather was rainy, I was tired, I had the kids and I was not in the best of moods. Tommy and his crew were finishing their day and with hesitation provided great service. I have been other places that would have asked me to come back the next day. Which would have been the fork in the turkey for me that day. I am grateful for their kindness and compassion in understanding of how my day was going. They took the time to get me out the door and safely on my way. I will use them again! Thank you!

juanita F.
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Keep a friendly and caring atmosphere

PEDRO P.
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Great and friendly service

Arlene M.
Clasificación:

Need a other person in office

rosalis C.
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El cliente no dejó un comentario.

Stephen B.
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El cliente no dejó un comentario.

Cathy B.
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El cliente no dejó un comentario.

Ana F.
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They were very helpful, super nice and go above and beyond to provide the best customer service.

Tylon B.
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They were slow didn't know how to properly use the u haul system. Took almost an hour to check out which was rediculous

Ryan W.
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El cliente no dejó un comentario.

Candice W.
Clasificación:

Great customer service

AARON J.
Clasificación:

In & out service

LUCIANO C.
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El cliente no dejó un comentario.

KIRA A.
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El cliente no dejó un comentario.

Rhonda R.
Clasificación:

All went great, someone even pulled out the truck for me. It was a tight squeeze for me.

Junior H.
Clasificación:

El cliente no dejó un comentario.

LORALEI H.
Clasificación:

El cliente no dejó un comentario.

Jason H.
Clasificación:

Drop off was a bit strange, we dropped off at 3pm, shop was supposed to be open until 5pm, but it was closed when I arrived. Thankfully, Steven explained the after hours drop-off process so I knew what to do.

Jeff W.
Clasificación:

Service was great. Friendly people, excellent equipment. Thanks Tommy's.

Kenneth G.
Clasificación:

El cliente no dejó un comentario.

susan B.
Clasificación:

Tommy & Steve were both so very nice and helpful. They are great examples of what customer service is all about!!! Thanks Susan

Simone J.
Clasificación:

This location was in a mechanic shop. It was super close to my house which was great.

Jeremy D.
Clasificación:

No moving supplies available that we needed. Arrived to pick up my truck just before my scheduled pickup time of 9 am. Uhaul systems were apparently down. Sat there for over 3 hours before they could give me the truck, which cost a lot of time and extra money for the hired help that had to wait on us. Had to pre pay for the rental to be able to add my daughter as a driver, other wise I would have gone somewhere else to rent the truck. Worst truck rental experience ever.

J. D.
Clasificación:

Tommy and steve were very friendly and tremendously helpful.

Jeffry V.
Clasificación:

El cliente no dejó un comentario.

KALESSA U.
Clasificación:

People were very rude they used fowl language and treated me as if I was a problem..I don't know if I will utilize uhaul again it was a mess and stressful to do so this time

Tim S.
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El cliente no dejó un comentario.

JOHN D.
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staff was knowledgeable and respectful.

KIMBERLY H.
Clasificación:

Very friendly courteous and helpful.

GARY T.
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El cliente no dejó un comentario.

VALENCIA A.
Clasificación:

It's a really small tight area

bradley S.
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They were courteous professional and helpful. Answered all my questions and took good care of me all around. I would recommend them to anyone. Truck was clean and well maintained also. Thank you for helping me with this move

JERRY K.
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El cliente no dejó un comentario.

MADELINE M.
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Great customer service!

ROBERT W.
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the windshield was leaking water all in the truck when it was raining and the truck had low oil pressure sitting at a traffic light in gear almost a 0 reading

KEVIN H.
Clasificación:

The location was not easy to find off of Nebraska Avenue, but the staff there were very helpful once I finally found it. The trailer I rented looked good upon leaving, but once I got home and opened it, the roll-up door jammed open and I had to call for assistance to have someone come fix it so it was usable. During our trip

Kevin C.
Clasificación:

My only complaint is that I wanted a small truck and the one I rented wasn't there. Now they did give me a larger one for the same price as the smaller but it would have been nice if they had told me ahead of time the situation. They said I could go to a different store to get the smaller truck but since I was already there...well if they had called me as soon as they knew the truck wasn't there, I could have gone straight to the other store.

Christian C.
Clasificación:

Over all good experience, i reserved a moving truck with my credit card and im still waiting for the return of my money on my card.

DAKOTA F.
Clasificación:

This was absolutely the best experience I have ever had with U Haul on all levels. Courtesy was above and beyond exceptional. This is my forever U haul location. I will recommend everyone use this location. Unbelievably amazing service.

LYNN E.
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Fast service and great people!

Jonathan N.
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El cliente no dejó un comentario.

ECHO B.
Clasificación:

The guys at the shop are always friendly and helpful. Im so glad they are only one block away from me, they will always be my first choice when renting a U-Haul or when I need my vehicle serviced. Love this place!

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