Customer Reviews for Tolars Feed
(U-Haul Neighborhood Dealer)

337 reviews

602 N Magnolia St   Woodville, TX 75979

(409) 331-0340

Office Hours

  • Mon-Fri: 8 am–4:30 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(409) 331-0340

602 N Magnolia St
Woodville, TX 75979

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4:30 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very helpful staff.

CHRISTOPHER CROWLEY 
Rating:
5.0

Customer did not leave a comment.

Arland Hill 
Rating:
5.0

Customer did not leave a comment.

Marti McCoy 
Rating:
5.0

Customer did not leave a comment.

James EDWARDS 
Rating:
5.0

Customer did not leave a comment.

Jennifer Rowland 
Rating:
2.0

The truck cab was very dirty with dog hair on the passenger seat, food on the driver's seat, and mud & grass all over the floor. The truck ran ruff like it had bad gas. I made note of the above on my check out and informed the rental agent.

Leslie Eaton 
Rating:
5.0

Customer did not leave a comment.

KAYLA PITTS 
Rating:
5.0

Customer did not leave a comment.

Alexa Snowden 
Rating:
2.0

Drop-off area is overgrown. The feed store is okay, and the staff is always helpful. I have never rented from them though.

Jeffery Browning 
Rating:
5.0

Excellent service both at pickup and dropoff

James Kirker 
Rating:
5.0

Customer did not leave a comment.

Franklin L Keenan III 
Rating:
3.0

Customer did not leave a comment.

Jason Glende 
Rating:
5.0

Customer did not leave a comment.

Cynthia Weston 
Rating:
5.0

Good

Clint Childres 
Rating:
5.0

Customer did not leave a comment.

James Whatley 
Rating:
4.0

Customer did not leave a comment.

Ernest Hirsch 
Rating:
3.0

Customer did not leave a comment.

Mike Satterthwaite 
Rating:
5.0

Customer did not leave a comment.

Robert Cline 
Rating:
5.0

Great customer service nice and friendly staff, would definitely recommend.

David Gray 
Rating:
3.0

Customer did not leave a comment.

Robert Faulkner 
Rating:
5.0

Nicest people. I locked my keys in my car while dropping the U-HAUL off and the owners went out of their way to take me to town to get what I needed to get in! Even purchased it with their own money because my wallet was locked in the car as well. Will do business with them as often as I need to! Very pleasant experience.

Ashley Sessions 
Rating:
5.0

Customer did not leave a comment.

thomes THORNTON 
Rating:
5.0

Very fast checkout & friendly.

Emily Hanson 
Rating:
5.0

Customer did not leave a comment.

Daniel Strafel 
Rating:
5.0

Had to put 2 new tires on the hauler after a blow out. The other tire was worn down to the ware bars. Still waiting for reinvestment on the tires.

Richard Norris 
Rating:
5.0

Tolars was great

regina hogan 
Rating:
5.0

Easy pick up and return equipment.

James Harwell 
Rating:
5.0

All good here

LARRY SOPCHAK 
Rating:
2.0

I had to park the truck next door because there was no place at Tolars Feed to park it.

gretchen cook 
Rating:
5.0

Customer did not leave a comment.

Matthew Mentzel 
Rating:
5.0

Customer did not leave a comment.

antonio medina 
Rating:
5.0

Customer did not leave a comment.

jeff O'day 
Rating:
5.0

Customer did not leave a comment.

Bill Robson 
Rating:
5.0

Nothing GREAT experience

Curtis Gibson 
Rating:
5.0

Customer did not leave a comment.

Kenneth Hunter 
Rating:
5.0

Great experience! Friendly and knowledgeable staff @

DONELLE WRIGHT 
Rating:
5.0

Customer did not leave a comment.

DONELLE WRIGHT 
Rating:
5.0

Customer did not leave a comment.

Robert Mann 
Rating:
4.0

Customer did not leave a comment.

James Longtin 
Rating:
5.0

Customer did not leave a comment.

Michael Burnitt 
Rating:
5.0

Customer did not leave a comment.

John A Cooley 
Rating:
5.0

Customer did not leave a comment.

Millie Martinez 
Rating:
1.0

I have a dispute regarding the fuel charge. The truck was filled prior to returning the truck. Originally I was charged $58.95 for 13 gallons and the gauge reflected 1/2 tank. Now the I'm charged 32.40 for 7 gallons and gauge right under 3/4 tank which is where the gauge was when I pick the truck up. Obviously there are discrepancies and this very inconvenient for me. I do not believe I should be charged for this and I would like this resolved immediately. Please have someone contact me regarding this.

Orrin Collins 
Rating:
3.0

The running lights were never checked and did not work. This postponed my trip by 7 hours. When I later called to report this I was on the road. I was told it was not the trailer it was my truck fuse. Stopped at 2 different Uhauls where they tested my fuses. They were good. Uhaul never fixed the problem and cost me about 8 hours on my trip.

Jill Andoff 
Rating:
5.0

Awesome customer service

Michael Lezama 
Rating:
4.0

Customer did not leave a comment.

Michael Rogers 
Rating:
4.0

Fix the side, I completely forgot that it was pulled back as I walked by with my arms I scraped my side very painful.

MARY LEWIS 
Rating:
3.0

Customer did not leave a comment.

GLORIA THROWER 
Rating:
1.0

No one knew what they were doing .they had to start over 4 times .I feel like I was over charged .I just needed the truck for 1 day and moved one way to next town witch was 33.6 miles and maybe 2 more back to drop off truck at location .dropped truck off same day as rented so was charged for an extra 4 days .also told them I didn't want coverage at least 1 of the 4 times the person took before he got it right .truck was dirty inside when we opened it .very disappointed with how it all went .

Angela Crick 
Rating:
3.0

Drop off through the app is super easy!

teresa freese 
Rating:
5.0

Drop off location is awesome!

Bryan Wollam 
Rating:
5.0

Customer did not leave a comment.

Michael Browning 
Rating:
5.0

Customer did not leave a comment.

Lana Cox 
Rating:
5.0

Very helpful and friendly staff

Leonard McCalla 
Rating:
5.0

Customer did not leave a comment.

WILLIE KENEBREW 
Rating:
5.0

This location is great no problems at all great in person service and excellent equipment we had a great experience with Toler feed & U-Haul rental.

Samantha Putnam 
Rating:
5.0

Good place

Shaun Neely 
Rating:
5.0

Customer did not leave a comment.

patrick randall 
Rating:
5.0

Customer did not leave a comment.

Lori Bronstad 
Rating:
5.0

Tolar’s is always conveniently available to drop off our Uhaul. Personnel is always helpful and professional.

BURTON NORINE 
Rating:
5.0

Customer did not leave a comment.

RUTH BROWN 
Rating:
5.0

Customer did not leave a comment.

James Eldert 
Rating:
5.0

Customer did not leave a comment.

JOHN RICHARD HALLIBURTON 
Rating:
5.0

Great Service!

VERNICE DAVIS 
Rating:
5.0

Nothing it was an excellent experience no issues customer service was excellent

JANE BLANCETT 
Rating:
5.0

Customer did not leave a comment.

Natisha Jones 
Rating:
5.0

Customer did not leave a comment.

Leslie Chandler 
Rating:
5.0

Customer did not leave a comment.

Marcella Phillips 
Rating:
5.0

Dropped off after hours

Cleon Walden 
Rating:
5.0

Customer did not leave a comment.

Don LeBlanc 
Rating:
5.0

Extremely satisfied with the service from Tolars Feed.

EVERETT ROBINSON 
Rating:
5.0

Excellent customer service from start to finish!

DON LEBLANC 
Rating:
5.0

Very nice and helped me find another truck

Bryan Wollam 
Rating:
5.0

Question: Do you have ys d trailers this size for sale at a reasonable price a senior citizen on fixed income can purchase? Tolars provided excellent customer service. Staff there is very helpful and courteous. They care for their customers!

BETTY BULLARD 
Rating:
3.0

Truck was dirty in the cab. You could tell where liquids were spilled and not cleaned up, windshield was very dirty inside and out

ADAM MARLOW 
Rating:
5.0

Customer did not leave a comment.

Charles Strength 
Rating:
5.0

Customer did not leave a comment.

Lori Bronstad 
Rating:
5.0

Customer did not leave a comment.

Lori Bronstad 
Rating:
5.0

Customer did not leave a comment.

Scott Kaiser 
Rating:
5.0

Customer did not leave a comment.

RANDI ALCALAIS 
Rating:
5.0

Customer did not leave a comment.

GINGER PARKER 
Rating:
3.0

Customer did not leave a comment.

Brittany Hebert 
Rating:
5.0

ABSOLUTELY NOTHING !!!

HAROLD BROUSSARD 
Rating:
5.0

Customer did not leave a comment.

Bill Hale 
Rating:
5.0

Customer did not leave a comment.

EARL SHIPMAN 
Rating:
5.0

Customer did not leave a comment.

DANIEL STRAFEL 
Rating:
3.0

What kind of questions are these? You pretty much ask all the wrong questions just do you can get a good review ? Unbelievable, if you actually cared about your customers and not just your rating then you would ask more than how was the location !

KRISTI STRAWSER 
Rating:
4.0

Customer did not leave a comment.

ROBIN STEPHENS 
Rating:
2.0

My complaint is with Uhaul. I rent 10 to 15 trucks a year. I had to drive over 600 miles in a POS, the worst truck. Noisy, dirty, dinged up and paid a premium price. I am moving my business to budget rental, where i always get a good truck. It is not right to charge any customer $700 for a truck where the door does not shut right, its so noisy you cannot use a phone, the seats are uncomfortable and it does not drive smooth. This is not what is adverstised on the truck or the websites, and Uhaul should refund 30 to 40% of the fee. This is my 2nd bad experience in the past 3 months, so i wont have another one.

BRYAN WOLLAM 
Rating:
5.0

Customer did not leave a comment.

KEVIN DALE WILLIFORD 
Rating:
4.0

Very helpful!

BRYAN WOLLAM 
Rating:
5.0

Customer did not leave a comment.

Lisa Thaxton 
Rating:
3.0

Tail light and turn signal were out. There was another exactly the same setting right next to the one that was put on my truck. Kinda didn't appreciate it much.

William Dear 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS WOOD 
Rating:
5.0

Used the online drop off. Really quick and easy.

Tracy Ludewig 
Rating:
4.0

Customer did not leave a comment.

aaron swartz 
Rating:
5.0

Tolar’s has knowledgeable staff that are extremely helpful. They walked me through the rental process & explained all aspects. Calmed my anxiety.

JUDITH HANEY 
Rating:
5.0

Customer did not leave a comment.

DONELLE WRIGHT 
Rating:
1.0

I requested a 26ft truck. When I arrived it was not available. I then called customer support and they told me that my pick up location had changed to 30 miles away. I then proceeded to go to the next pick up location only to find that the 26ft truck was not available. I ended up having to rent two trucks which increased my cost. I ended up having to go back to Tolars feed 30 miles back to pick up the other uhaul vehicle. Overall not a pleasant experience due to additional cost, and time wasted.

JANICE GOMEZ 
Rating:
2.0

The location put the padlock to our truck on a different vehicle. We did not have the correct code for the padlock to get inside the actual truck we rented. We spent 2 hours in the parking lot on hold trying to get help from Uhaul customer service since the business was closed today. The regional manager was heard arguing to the representative in the back ground and questioning our intelligence on the matter. We tried explaining calmly..after getting the run around and being told they would “call us back in 5 minutes” and waiting 30+ on top of the almost two hours we had already waited, we called THEM back and were given a possible 10 codes it could be. We finally got in our truck and got on the road to move way later in the day that planned. Uhaul had no apology or any ounce of remorse for the 3 hour delay. The underlying issues wasn’t Uhauls fault, but the lack of assistance and how the regional manager handled the issue needs to be evaluated by their corporate office and delt with. I NEVER complain about businesses like this. I’m usually the patient one, but today was absolutely horrible!

Caleb Fortenberry 
No reviews have been submitted for this location.

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