Customer Reviews for TNT Storage
(U-Haul Neighborhood Dealer)

467 reviews

21810 Spruce Rd   Waynesville, MO 65583

(573) 433-3136

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: 10 am - 2 pm

Services at this Location:

Contact Us

(573) 433-3136

21810 Spruce Rd
Waynesville, MO 65583

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: 10 am - 2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

JOSEPH GERALD T. 
Rating:
5.0

Customer did not leave a comment.

DADRIAN B. 
Rating:
5.0

Nothing, great people to work with, no problems with the equipment. Thanks

JAMES C. 
Rating:
5.0

Trailer had some mud on the tires, footprints in the bay and regular road grime but other than that very nice.

THOMAS S. 
Rating:
5.0

Best customer service one could ask for! Will definitely use this location again and refer others!

APRIL B. 
Rating:
5.0

Everything was perfect

ALEXANDER J. 
Rating:
5.0

the guy was helpful and friendly.

GERARDO F. 
Rating:
5.0

Customer did not leave a comment.

Mickey H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nick A. 
Rating:
3.0

Confirm if the uhaul has been paid online before charging again on your end to avoid double charges

Jeric D. 
Rating:
5.0

Customer did not leave a comment.

TIYOHN T.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

WILLIAM D. 
Rating:
4.0

Customer did not leave a comment.

MONA E. 
Rating:
5.0

Customer did not leave a comment.

TIFFIANY H. 
Rating:
5.0

Dropped off after hours

Aaron M. 
Rating:
3.0

Customer did not leave a comment.

Kendall T. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM D. 
Rating:
5.0

Customer did not leave a comment.

Rene S. 
Rating:
4.0

Customer did not leave a comment.

CHARLES C. 
Rating:
4.0

Customer did not leave a comment.

Kurt H. 
Rating:
5.0

Friendly service

LORETTA R. 
Rating:
5.0

Tim at T&T was fantastic to deal with.

CHRISTOPHER P. 
Rating:
5.0

Customer did not leave a comment.

DAVID P. 
Rating:
5.0

Very knowledgeable explained everything to as this was our first experience at towing. Very nice and friendly

MELINDA T. 
Rating:
5.0

She was very helpful and professional.

JANETTE F. 
Rating:
5.0

Great location for Soldier's and Service Member's relocating on Fort Leonard Wood. It is right outside the gate, and the staff were amazing. Great customer service and they allowed me to keep the Uhaul a few extra hours after my deadline to complete my move. All they asked of me, was to call around 0900 to make sure no one made a reservation the same day of my return. I would recommend this location and give them 5/5 stars!

RICARDO G. 
Rating:
5.0

Customer did not leave a comment.

KEITH R. 
Rating:
5.0

Customer did not leave a comment.

Randle D. 
Rating:
5.0

Customer did not leave a comment.

Randle D. 
Rating:
1.0

Customer did not leave a comment.

Zak K. 
Rating:
5.0

Nothing this place was extremely helpful

ARIELLE L. 
Rating:
5.0

Customer did not leave a comment.

alma S. 
Rating:
5.0

Customer did not leave a comment.

Daniel L. 
Rating:
5.0

Customer did not leave a comment.

leaman N. 
Rating:
5.0

Very friendly and pleasant to deal with

Butch O. 
Rating:
4.0

Customer did not leave a comment.

Joshua M. 
Rating:
5.0

We were so happy with the service we received. Claude walked us through the entire process. Awesome professionalism, customer service and just genuine concern for our needs! Thank you, thank you, thank you!

WILL C. 
Rating:
5.0

Customer did not leave a comment.

JIM S. 
Rating:
3.0

Don't charge someone for the moving pads if you aren't even going to put them in the truck. Also, if someone reports it then it'd be nice for you to respond.

Krista L. 
Rating:
1.0

When we got the truck the gas gauge read less than half a tank, we were told it was almost full. We reported it and they changed it but we didn't think about the mileage being wrong. When we turned it in we were charged for 75 miles. We had driven it for less than 25 miles. When we pointed it out they said, sorry you should have found the problem earlier. We won't be using them again.e

CHARLES G. 
Rating:
5.0

Customer did not leave a comment.

Kendra N. 
Rating:
5.0

Customer did not leave a comment.

ROGER M. 
Rating:
5.0

Knowledgeable and helpful; service was beyond great!

Shalitta E. 
Rating:
4.0

Attempted to make reservations on line, was unsuccessful in obtaining what I needed, went to TNT and was quickly taken care of, and that made it a easy adventure.

Bob M. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA W. 
Rating:
5.0

The gentleman that serviced me was Courteous and Honest and Knowledgeable. I ran into an issue along my one way trip towing a trailer and he fixed it quickly and to everyone's satisfaction. This is why I continue to use this location. I highly recommend this location of the 5000 in the Waynesville/St Roberts/Fort Leonard Wood area. He's there to provide you a good honest service not there to just get your hard earned little monies. Just check him out.

SCOTT S. 
Rating:
5.0

I think you all are doing an excellent job! Keep doing what you're going.

Gary P. 
Rating:
5.0

If you're moving to the Fort Leonard Wood area this is the Uhaul facility for you! Everyone is amazing

Carrie S. 
Rating:
5.0

Customer did not leave a comment.

Orlando C. 
Rating:
2.0

Drop off location was change::not the same location I put in for drop off......also thought if you ask for credit information they would charge the card.... sent husband to pick up and he had to pay.... why put on credit information if you would rather use it

Jack S. 
Rating:
5.0

Customer did not leave a comment.

David P. 
Rating:
5.0

This is th third time I used Uhaul and by far the easiest experience I have had with service, Thank you and keep doing what you are doing. Great equipment and service.

James R. 
Rating:
5.0

The service was awesome, spectacular, he needs a raise and bonus! Nice, polite and professional.

lisa J. 
Rating:
5.0

Customer did not leave a comment.

Shelly C. 
Rating:
5.0

Customer did not leave a comment.

Brendan S. 
Rating:
5.0

TNT Storage is where I always go when I need a Uhaul. The staff is always very helpful and friendly. The best in town!

Brandon L. 
Rating:
5.0

Customer did not leave a comment.

Randle D. 
Rating:
5.0

Customer did not leave a comment.

JAMES MICHAEL N. 
Rating:
4.0

Customer did not leave a comment.

sarai J. 
Rating:
4.0

Customer did not leave a comment.

JONATHAN S. 
Rating:
5.0

Customer did not leave a comment.

Stephanie S. 
Rating:
5.0

Customer did not leave a comment.

Josh H. 
Rating:
5.0

It was outstanding above measure

DARELL A. 
Rating:
5.0

Second time I have used TNT for truck rental. Being retired military I have moved quite a bit. This place has been the best I have experienced.

Dean C. 
Rating:
5.0

Great service and very friendly.

Jeffrey C. 
Rating:
3.0

When people pay cash and return equipment due to a drastic change in the moving plans the customer should be able to receive his/her money back at the time of return and not have to wait for a check from Uhaul. You take my money right now at the time of rental, but have to wait for my money to come in the mail. I cant mail my money to you for renting equipment, why should I have to wait?

Joshua B. 
Rating:
5.0

Customer did not leave a comment.

Thomas D. 
Rating:
4.0

Customer did not leave a comment.

Dean C. 
Rating:
4.0

Customer did not leave a comment.

HANNAH W. 
Rating:
2.0

Customer did not leave a comment.

JAILYN S. 
Rating:
3.0

Ensure cab of truck is clean and sanitized.

STEVEN A. 
Rating:
5.0

Customer did not leave a comment.

Jack S. 
Rating:
5.0

Have used this location twice always very nice and helpful if I need to move something again I will use this location

Patricia P. 
Rating:
5.0

Customer did not leave a comment.

EDRIKA M. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
5.0

I've used U-Haul across the country. Most a quite good, but Tim and the folks at TNT Storage are fantastic. The best ever. I would highly recommend them without question.

ANDREW N. 
Rating:
5.0

Very friendly staff and clean vehicle!

Michael G. 
Rating:
5.0

Great service! Gave us great tips for our move and saved us some money!!

jenny P. 
Rating:
5.0

Customer did not leave a comment.

GEORGE C. 
Rating:
5.0

The guy made my day he did everything in his power to get me the equipment I needed to salvage an already terrible day He went above and way beyond what I thought could be possible thank you for your help

MARK C. 
Rating:
4.0

Customer did not leave a comment.

JERRY H. 
Rating:
5.0

Customer did not leave a comment.

Timothy A. 
Rating:
5.0

I had no problems dropping the truck off.

Philipp V. 
Rating:
5.0

This place is the best. I couldn't ask for any friendlier people to rent my U-haul from!!

Rebekah B. 
Rating:
5.0

Great service!

Jeffrey C. 
Rating:
5.0

Highly recommend

Mike D. 
Rating:
5.0

Customer did not leave a comment.

Ruby R. 
Rating:
5.0

Customer did not leave a comment.

Alan N. 
Rating:
5.0

Customer did not leave a comment.

James F. 
Rating:
5.0

Staff was very friendly and courtious.

brenda S. 
Rating:
5.0

Customer did not leave a comment.

Edgar W. 
Rating:
5.0

The gentleman who I worked with at this location was amazing. He was super friendly and super knowledgeable. I was in and out with no problems. Wish I could remember his name. Give that man 5 stars out of 5!

Kurt C. 
Rating:
5.0

A quick lesson on how to unload and load car into trailer

Shayla J. 
Rating:
5.0

No complaints. Friendly and efficient.

Martha R. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER P. 
Rating:
5.0

Customer did not leave a comment.

Kenneth C. 
Rating:
4.0

Customer did not leave a comment.

Phillip P. 
Rating:
5.0

Customer did not leave a comment.

Lisa L. 
Rating:
2.0

Customer did not leave a comment.

tom G. 
Rating:
4.0

Location forgot to include out dolly

Joshua E. 
Rating:
5.0

No complaints with store, but was upset that I wasn't able to use the self check in app - it couldn't recognize my location. Now I'll be charged $20 because the app & I couldn't connect.

Angie K. 
Rating:
5.0

Customer did not leave a comment.

Julia S. 
No reviews have been submitted for this location.

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