Customer Reviews for Tnt Auto Sales
(Distribuidor de U-Haul del vecindario)

184 comentarios

3215 S Poplar St   Marion, IN 46953
(@ 32nd St)

(765) 662-3392

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 7/4/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(765) 662-3392

3215 S Poplar St
Marion, IN 46953
(@ 32nd St)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 7/4/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Roy H. 
Clasificación:
3.0

The truck was overdue for an oil change according to the odometer. I returned the key the next morning because the mailbox out front was unsecured.

Lori R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew N. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRANCE R. 
Clasificación:
5.0

Excellent customer service at TNT Auto.

CHRISTOPHER O. 
Clasificación:
4.0

El cliente no dejó un comentario.

shon N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela M. 
Clasificación:
5.0

Our experience with the Uhaul truck/company was very good except we wanted a 26 ft truck and were given a 20 ft truck. However, the movers we contracted with through Uhaul, Ruffing Cody Movers, were terrible!! They had double booked the day of our move and arrived 4+ hrs. late. We contracted and paid for 4 hrs but they stayed 2 hrs. They were going to come back the next day and give us a free hour. They didn't come back, and half our furniture was not loaded and unloaded. They charged an additional $100 cash to move our piano. That had not been discussed. We had to disassemble and reassemble everything even though Cody said they would do everything we wanted. They rushed so much that several pieces were damaged. It was a terrible experience!

Joan N. 
Clasificación:
2.0

There were 3 employees there but only 1 new how to do U-Haul and he was on the phone loudly talking and laughing. My reservation was for 11 am. It was after 11:45 before we were helped. Lady I made reservation with said picking up would only take few minutes.

JOSHUA J. 
Clasificación:
1.0

So this poor review has nothing to do with the location. We spent over an hour trying to get the app to work correctly. The shop people were polite, but couldn't help us because they said we had to go through the app, so we made multiple calls to Uhaul's 800 number waiting 15+ minutes each time. Then when we finally did get the code, it didn't work and we had to go inside the auto shop to have someone let us into the truck. After 90 minutes of trying, we finally got into the truck. In the meantime, the people who were helping us move were just standing around waiting for the truck. So frustrating. Will never rent from UHaul again.

Gary H. 
Clasificación:
5.0

It was a great experience

Patrick M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA J. 
Clasificación:
3.0

The cab of the truck was dirty. The trailer was clean inside. We were told that was what we needed to bring back clean. We were charged a cleaning charge for the dirty cab when we dropped off the vehicle. Also, the windshield wipers were in shreds. When we ran into bad weather, we had to pull over and wait.

STEPHEN W. 
Clasificación:
2.0

No U-Haul labeled key return box.

Amanda T. 
Clasificación:
5.0

Everything was fine

MARIANNE S. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEPHEN C. 
Clasificación:
5.0

Very helpful and great customer service!!

John B. 
Clasificación:
5.0

Excellent service as always.

TROY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SETH R. 
Clasificación:
5.0

El cliente no dejó un comentario.

pauleen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALICIA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda B. 
Clasificación:
5.0

El cliente no dejó un comentario.

david A. 
Clasificación:
5.0

Nothing is required to improve this location.

MATTHEW G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Elizabeth H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Araceli C. 
Clasificación:
1.0

I dropped off at night. There was no security for the rentals. The lot was overgrown and crowded. there was no clear drop-off point for anything and I could hardly tell it was a Uhaul location.

AUSTIN P. 
Clasificación:
3.0

The guys at the store were nice and friendly. When I arrived home I realized the car dolly was broken. The plastic was broken and I was unable to use the dolly for my actual move.

Nathan R. 
Clasificación:
5.0

Second window to reduce wait time behind people who are wanting to rent. Separate counter for people who are returning equipment.

john M. 
Clasificación:
3.0

Confusing to say the least but it worked so..................

DIXIE D. 
Clasificación:
5.0

Keep on having a great service!!

JOHN D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Matthew E. 
Clasificación:
5.0

We ordered a dolly and when we got the U-Haul it wasn't in there. Also the van was super dirty in the cargo area and got our couch and mattress super dirty.

Lindy G. 
Clasificación:
5.0

The employee was very helpful and really provided us great customer service.

Todd G. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID M. 
Clasificación:
4.0

The people there were very friendly and pleasant to deal with.

JOHN K. 
Clasificación:
5.0

Good people to work with

Larry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill M. 
Clasificación:
4.0

El cliente no dejó un comentario.

linda L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa C. 
Clasificación:
5.0

These folks are great!!

Harold R. 
Clasificación:
1.0

El cliente no dejó un comentario.

Christopher T. 
Clasificación:
3.0

El cliente no dejó un comentario.

JEFF D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sarum O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thaddeus H. 
Clasificación:
2.0

El cliente no dejó un comentario.

Bradon G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kyle M. 
Clasificación:
4.0

Make sure the truck is clean especially during covid 19 also not charging a customer 20 dollars when they drop a truck off

Christopher T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven N. 
Clasificación:
5.0

Site had what I needed on very short notice from mu\y side

Charles R. 
Clasificación:
4.0

Troy is great

Jack B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ronald R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Troy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

denese M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bethany M. 
Clasificación:
4.0

El cliente no dejó un comentario.

bob R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory S. 
Clasificación:
1.0

Be on time, be organized, don't call the day before and switch locations

Kyle C. 
Clasificación:
2.0

Had to drive 35 miles from my home to get the truck instead of the location in my hometown, which I was "compensated" 30miles, which didn't help my total mileage because I had to drive further in the first place. Additionally, the location listed the gs tank as "FULL" on the paperwork, when in fact it was approx 5/6 full upon receiving the truck

Julian B. 
Clasificación:
3.0

El cliente no dejó un comentario.

DIANA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dustin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
3.0

He wanted me to back it up into a little space. No, sir it was in the lot. That's where it is being left.

ERIC A. 
Clasificación:
4.0

Owner of this shop was friendly and easy to work with. I will be happy to refer people there.

Craig W. 
Clasificación:
4.0

El cliente no dejó un comentario.

rodney H. 
Clasificación:
5.0

Very friendly and helpful staff. Pleasure to work with.

jon C. 
Clasificación:
5.0

El cliente no dejó un comentario.

phil W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter C. 
Clasificación:
4.0

Very good customer service

ann G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kari G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pete T. 
Clasificación:
5.0

El cliente no dejó un comentario.

susan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank G. 
Clasificación:
5.0

The uhaul was in very rough shape. The door fell apart while we were driving. There was no AC and the overall experience was not good. I appreciate this location and they are always helpful. I was disappointed by the quality of the vehicle though.

taylor U. 
Clasificación:
4.0

We had to wait 30 minutes for our truck. Troy said that someone had cancelled our reservation, even though I had called to confirm the night before per instructions from an email. However, Troy gave us good customer service once he arrived.

NANCY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glen G. 
Clasificación:
5.0

Great service.

ED B. 
Clasificación:
5.0

Great customer service as always.

ED B. 
Clasificación:
5.0

Excellent customer service

ED B. 
Clasificación:
5.0

Very friendly.Always ready to help.Even after hours.

ED B. 
Clasificación:
3.0

I purchased tape, rented blankets and a hand dolly online. None were available and I had to be reimbursed. I asked for a 17 ft truck and got a 26 footer. When I arrived in Dallas, there were no hand dollies to unload either. So frustrating to not have the tools needed.

David H. 
Clasificación:
1.0

The boss was late for our pick up by 1 hour and then proceeded to lie to us about when we scheduled our pick up as if we were early. One of the employees told us that their boss who is uhaul certified shows up late a lot so it's not uncommon for this to happen. Having the boss be 1 hour late put me in a huge bind because my move was very time sensitive. Also, the inventory was incorrect online to what was at the store. They didn't have any of the items we asked for in getting our uhaul.

Jordan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DYER G. 
Clasificación:
2.0

El cliente no dejó un comentario.

SCOTT H. 
Clasificación:
5.0

Great customer service.

LARRY M. 
Clasificación:
4.0

Very friendly staff and very helpful.

teddy C. 
Clasificación:
5.0

Excellent customer service

maria O. 
Clasificación:
3.0

No U-Haul rep was in the office at 0900 when I attempted to return trailer. I had to ask for when they would be in and was told "an hour". The counter person appeared he didn't want to be bothered with your product. No one checked the trailer for cleanliness or damage. There was not a clear parking area for the trailer (I apparently put it in a nearby business' parking space). I won't use this business again either. On a positive note, the gear worked perfectly just a bad experience with people.

George B. 
Clasificación:
5.0

Great service

Clasificación:
5.0

El cliente no dejó un comentario.

ED B. 
Clasificación:
5.0

El cliente no dejó un comentario.

doug L. 
Clasificación:
5.0

Great care was given.

mildred W. 
Clasificación:
5.0

Great experience

Leon S. 
Clasificación:
5.0

Great customer service.Truck was clean and ready to go on time.

TREE O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon H. 
No se han enviado comentarios para esta ubicación.

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