El cliente no dejó un comentario.
Charlie H.
Customer Reviews for TMI Express Lube
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
Improve the pickup by phone procedure with better instructions and what will be required at the time of pickup if using your phone. Luckily the shop was still open to get me checked out as the phone process was not clear how to do it.
Freddie M.Thanks for Everything
JAMES C.Make space for over night drop off
Ashleigh M.Awesome ace and friendly people.
Micheal U.Keep on keep on you are doing a great job!!
David N.He was friendly and down to Earth. He knew his equipment and had excellent customer service. Don't think you could improve him. He was awesome!
WILLIAM W.I told them I was going more than 60 miles and only got about that but I told them I needed more miles but did not get it. So I ended up paying almost $40 extra dollars I really didn't have.
norma V.Great location and fantastic customer service.
Bill S.Gentleman handling rental was pleasant, helpful, and clearly knew what he was doing to make this an efficient process, and he delivered good equipment. He obviously had done safety check of unit including tires. Trailer was outstanding - pulled cleanly with virtually zero sway and noise. Lights all worked entire trip, doors worked flawlessly.
Chris P.Great experience! Simple, fast.
Katie F.No recommendations!
CHARLES B.If the prices matched the website. Website.74 per mile was charged .89 per mile!
Peggy A.Dealership was great!
Antoinette H.Very friendly very professional
Lethia B.This location is handy and always has the equipment I need
Gregory T.I was extremely satisfied
June F.I requested a drop off at Florence Arizona but the Wagoner Oklahoma Uhaul agent booked to another location an hour away from our home in Florence Arizona. Not good.
Sandra D.Cannot give enough thanks to Charlie for his exceptional help. This was my first time using mobile pickup and thanks to him I was able to not only navigate the system buy was also able to change my reservation. Thank you sir.
Michelle B.Nothing! Service was fast, friendly, and easy best experience I have had at any Uhaul location
Jeffrey R.Make the app better. Could not us it to check out as it would not recognize the location which is the same location I picked it up at. I'm a service type guy. I come to pay you money and you want me to work for you taking all those pictures to up load to an app that does not work and it's 95 outside. So when you get hot and something that is to make your life easier (not mine) I'm not happy. Don't know that I would recommend U-Haul. The folks at the location took care of me. Also. The attendant said the info I typed in for the rental did not take and had to go over all the stuff I keyed in again. So the truck was great and the service at the location good, but your tech app. -1.
Dennis B.The equipment was excellent. The staff was friendly. But U Haul corporate placed a hold on my account that took forever to come off, even when I was already charged for the rental. When I called the location, I was referred to corporate. I waited on hold for the 1800 number, and was only given a authorization code to give to my bank to release the funds. Total, I spent over an hour on hold to get my money back. If I ever need U haul services again, I will pay cash.
jake M.Very helpful and quick return.
Beni G.Great customer service. Will use the TMI location for all future Uhaul needs.
Karen D.The U-Haul truck rental allowed us to move a household across town in pouring rain with no major issues. Everything worked out very well. The TMI Express Lube, U-Haul rental provider was very professional and courteous in the rental process. We look forward to using U-Haul the next time we need a rental.
Javan H.Repair the box trailer for all leaks!! Had some of my belongings ruined due to leaks somewhere in the roof. I will be filing a complaint and pictures of damages of items for damages.
Stanley S.Great, friendly service!! They were fast and even helped hook the trailer up and disconnect upon return! Probably the best experience i have ever had with U-haul! Will definately return for my future needs.
Daniel M.