Customer Reviews for TMC Automotive
(U-Haul Neighborhood Dealer)

454 reviews

N7329 State Rd 58   New Lisbon, WI 53950

(608) 562-5038

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(608) 562-5038

N7329 State Rd 58
New Lisbon, WI 53950

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

I don't have any negative aspects about the rental process and had great customer service from the location I worked with in TMC automotive out of New Lisbon

Mark K. 
Rating:
5.0

Customer did not leave a comment.

LINDA J. 
Rating:
5.0

Nice place and great service.

DONALD D. 
Rating:
5.0

Customer did not leave a comment.

Trevor L. 
Rating:
5.0

Customer did not leave a comment.

roger B. 
Rating:
5.0

Easy rental and return. Easy to extend use.

JANNA M. 
Rating:
3.0

available. We were forced to drive back to the interstate to access internet service.

Charles S. 
Rating:
5.0

The team at TMC are knowledgeable and helpful. No issues with them, would use them again in the future!

Henry B. 
Rating:
5.0

Service was beyond what was required

JOHN F. 
Rating:
5.0

Customer did not leave a comment.

Peter B. 
Rating:
1.0

Customer did not leave a comment.

Rhonda M. 
Rating:
4.0

Everything went great!

Donna S. 
Rating:
4.0

Customer did not leave a comment.

fred K. 
Rating:
5.0

Abrir los Domingos y serrar más tarde.

ANTONIA A. 
Rating:
5.0

Customer did not leave a comment.

Debra L. 
Rating:
4.0

Customer did not leave a comment.

Brian W. 
Rating:
5.0

Stay open 24 hours a day .

GILBERT C. 
Rating:
5.0

The customer service was above and beyond. The staff was very friendly and accommodating.

LIZ M. 
Rating:
5.0

Customer did not leave a comment.

DAVID F. 
Rating:
5.0

Customer did not leave a comment.

Kelly K. 
Rating:
5.0

Everything went quick and smooth.

DONALD D. 
Rating:
5.0

Customer did not leave a comment.

Roberta S. 
Rating:
5.0

Everything went well.

TOM M. 
Rating:
5.0

Customer did not leave a comment.

jeff T. 
Rating:
4.0

Dropped off after hours

Michelle L. 
Rating:
5.0

Very helpful and responsive. This location has a great selection of rentals. I would highly recommend using TMC for your next UHaul rental.

Gregory A. 
Rating:
5.0

I was contacted about possibly returning my rental early to help out waiting renters. I did so, but no one was around. So, I was not credited with returning my rental early, nor was anyone waiting to rent my dolly.

JARVIS R. 
Rating:
5.0

Great service and assistance!

ROBERT P. 
Rating:
5.0

Customer did not leave a comment.

Peyton M. 
Rating:
5.0

Customer did not leave a comment.

DAVID F. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

PAUL E. 
Rating:
4.0

Customer did not leave a comment.

JAMES G. 
Rating:
5.0

Customer did not leave a comment.

Barry F. 
Rating:
5.0

Mariah, was super helpful, she went above and beyond to help me out! 5 out of 5 stars!

dennis B. 
Rating:
5.0

Great service

Tony C. 
Rating:
5.0

Customer did not leave a comment.

Rob J. 
Rating:
4.0

Your system was down when I dropped off my rental but I did not receive a receipt or any type of "official" proof that everything was good on your end. I know I had the gas more than filled to my pick up level and the 12 moving blankets were in the back. I guess I would like to know that we are all square...Thank You.

Jeffrey V. 
Rating:
5.0

Fix your scheduling department

jeff E. 
Rating:
2.0

Have equipment available at the reserved location. I booked about a month before my move. The equipment was at the location at the time.

Jody C. 
Rating:
5.0

Customer did not leave a comment.

Hannah V. 
Rating:
3.0

Customer did not leave a comment.

Danielle R. 
Rating:
5.0

Customer did not leave a comment.

Linda B. 
Rating:
4.0

Customer did not leave a comment.

Makayla K. 
Rating:
5.0

Customer did not leave a comment.

Karen I. 
Rating:
5.0

Quick and easy drop off. Very friendly and helpful. 1st place I will go when needing another rental.

scott A. 
Rating:
5.0

Between the online booking and easy pick up and drop off, this was a great experience.

MARK C. 
Rating:
5.0

Customer did not leave a comment.

Michael E. 
Rating:
5.0

Customer did not leave a comment.

Todd K. 
Rating:
5.0

Customer did not leave a comment.

Allen F. 
Rating:
5.0

From the first call for information to scheduling the truck was so fast, helpful and easy. Talked to owner when scheduling the truck and was treated so professionally and kind& so helpful with moving tips. Then when picking the truck up on Sat morning it was just as easy. Truck did have a dead battery, we went in & within a couple minutes a guy came out and jumped started the battery. He apologized to us saying that this happens once in awhile. I am very very impressed with TMC Automobile their UHAUL service. I have already recommended them to several people I know who are getting ready to move.

DAWN M. 
Rating:
5.0

Customer did not leave a comment.

Amanda B. 
Rating:
5.0

Extremely friendly and efficient. Love these ladies.

Amanda B. 
Rating:
5.0

Outstanding customer service. Taylor Made Customs went out of their way to make sure I was secure and comfortable with the equipment.

MIKE T. 
Rating:
5.0

Always friendly and attentive.

Daryl T. 
Rating:
5.0

The team at this location were fantastic, very friendly and made a difficult for me much easier. Thank You!

Lillian S. 
Rating:
5.0

Customer did not leave a comment.

Elley D. 
Rating:
5.0

My issue is not with the location or it's staff. My issue is with U-Hauls ridiculous rate. $29 base rate plus .69 cents a mile drove 240 miles round trip picking up supplies. Came out to $217 for using the truck for a day THEN another 80 for gas. That's $300 a day you got me for and that is insane for a little 15' truck. I will never use U-Haul again. I repeat, the location and it's staff are awesome, but U-Hauls prices are ridiculously unnecessary for local customers.

Katryna B. 
Rating:
5.0

Customer did not leave a comment.

Antoine W. 
Rating:
5.0

Customer did not leave a comment.

Lorrie S. 
Rating:
5.0

Great staff at this location. They were very informative and friendly.

Jason G. 
Rating:
1.0

Customer did not leave a comment.

Scott D. 
Rating:
5.0

Customer did not leave a comment.

Brandon W. 
Rating:
5.0

Customer did not leave a comment.

Margaret B. 
Rating:
5.0

Customer did not leave a comment.

Robert K. 
Rating:
5.0

Customer did not leave a comment.

Rebecca Q. 
Rating:
3.0

Have vehicle prepared with snow and ice removal before pickup. OR, have a prompt that gives a warning that customers may have to check for frozen locks and doors. Maybe advise bringing tools that would help frozen truck parts.

Melissa B. 
Rating:
4.0

Customer did not leave a comment.

Chris F. 
Rating:
5.0

Customer did not leave a comment.

Jennifer S. 
Rating:
5.0

None- TMC is excellent at all they do!

Jim D. 
Rating:
3.0

Customer did not leave a comment.

Daniel G. 
Rating:
5.0

Customer did not leave a comment.

Lynn K. 
Rating:
5.0

This was the nearest, most accesible location that was open on a Saturday. I know of 3 locations that are closer. I had to pay for 40+ miles (roundtrip) that would not have been a factor if any of the other 3 locations had been open. Also, it is not in New Lisbon - it is closer to Necedah. The clerk was very efficient and the truck was ready to go.

Meritt H. 
Rating:
5.0

Customer did not leave a comment.

Robert K. 
Rating:
4.0

Customer did not leave a comment.

Chris S. 
Rating:
3.0

Customer did not leave a comment.

Dwayne J. 
Rating:
5.0

Customer did not leave a comment.

SCOTT J. 
Rating:
5.0

Great people fun to talk to. Gets the job done. And gives information you need.

michael V. 
Rating:
5.0

Very helpful. Looking out for the customer.

Michael R. 
Rating:
5.0

I was charged a cleaning fee when I cleaned the vehicle. No happy!!!

MandyRae C. 
Rating:
4.0

Customer did not leave a comment.

Steve H. 
Rating:
5.0

Not a thing.

Don S. 
Rating:
5.0

Easy process of returning the rental truck. Helpful and friendly.

Jeffrey V. 
Rating:
2.0

Customer did not leave a comment.

DAWN M. 
Rating:
5.0

Maria was extremely kind an helpful. She went well beyond providing good customer service, and all of her efforts were very greatly appreciated.

Gary G. 
Rating:
5.0

Everyone was very helpful and accommodating! I didn't catch the guys names, but the 2 of them were the best, helping me getting my Jeep on the trailer and secured.

Gail B. 
Rating:
5.0

Customer did not leave a comment.

carl P. 
Rating:
4.0

Customer did not leave a comment.

Leslie B. 
Rating:
5.0

The personnel that assistance me are very friendly and answered all my questions. Picking up and returning the truck was easy.

Melissa V. 
Rating:
5.0

Friendly female at counter helpful answered questions. Will rent again from there.

michael V. 
Rating:
5.0

Customer did not leave a comment.

Stephanie F. 
Rating:
5.0

Customer did not leave a comment.

dave W. 
Rating:
4.0

Customer did not leave a comment.

James P. 
Rating:
4.0

The upper right corner of the "mom's attic" area leaked during the move in the rain, causing some items to get wet.

John H. 
Rating:
5.0

Customer did not leave a comment.

Tonya S. 
Rating:
1.0

This experience was a nightmare, which is a shame as I've had very smooth experiences with you in the past. On the day I was to pick up my uhaul at a location only a mile away from where I was living, I receive a message that my pickup location has been moved 30 miles out of the way. I called to see if this could be changed to any of the other locations closer to me only to be informed that I was out of luck, however the cost per gallon would be discounted, and that genuinely is appreciated, so thank you for that. Once I got the uhaul, the move went smoothly. My TV did break, but it may have been my own fault, I'm not too heartbroken over that honestly. When I looked at my drop-off location, I learned it was back at the same location out of the way I picked it up. I called to see if it could be changed to the dropoff location it was originally, and was informed there could be a fee for that. So I went to return the uhaul in New Lisbon, and before I deposited the key, I had to try and find an uber or lyft or taxi since I was dropped off the day before and that ride was not available today. Unfortunately, there were no services available, so if I dropped the truck off there I would have been stranded 30 miles away from my place. So I did the only logical thing I could think of and drove and dropped the truck off instead where it was originally scheduled to be dropped off (and picked up) in Wisconsin Dells. It was all very exhausting and frustrating. The move itself was fine, but pickup and drop-off was a nightmare. I just hope that you don't charge me an extra fee for the location I left it in, I really did try all that I could to do everything exactly as you desire, in fact the photos I took of the truck for the drop-off were done at the New Lisbon location just as I was about to deposit the key, but realized I would be stranded if I did.

Michael W. 
Rating:
5.0

Customer did not leave a comment.

Ray J. 
Rating:
5.0

Customer did not leave a comment.

DAVID F. 
Rating:
5.0

Customer did not leave a comment.

Ryan W. 
Rating:
4.0

Customer did not leave a comment.

Scott D. 
No reviews have been submitted for this location.

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