Customer Reviews for TMC Automotive
(U-Haul Neighborhood Dealer)

395 comentarios

N7329 State Rd 58   New Lisbon, WI 53950

(608) 562-5038

Horario

  • Mon–Fri
    9 a. m. - 6 p. m.
  • Sábado
    9 a. m. - 1 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(608) 562-5038

N7329 State Rd 58
New Lisbon, WI 53950

Servicios en esta ubicación:

Horario

  • Mon–Fri
    9 a. m. - 6 p. m.
  • Sábado
    9 a. m. - 1 p. m.
  • Domingo
    Cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Lorrie S. 
Clasificación:
5.0

Great staff at this location. They were very informative and friendly.

Jason G. 
Clasificación:
1.0

El cliente no dejó un comentario.

Scott D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca Q. 
Clasificación:
3.0

Have vehicle prepared with snow and ice removal before pickup. OR, have a prompt that gives a warning that customers may have to check for frozen locks and doors. Maybe advise bringing tools that would help frozen truck parts.

Melissa B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chris F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer S. 
Clasificación:
5.0

None- TMC is excellent at all they do!

Jim D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Daniel G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynn K. 
Clasificación:
5.0

This was the nearest, most accesible location that was open on a Saturday. I know of 3 locations that are closer. I had to pay for 40+ miles (roundtrip) that would not have been a factor if any of the other 3 locations had been open. Also, it is not in New Lisbon - it is closer to Necedah. The clerk was very efficient and the truck was ready to go.

Meritt H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chris S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dwayne J. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT J. 
Clasificación:
5.0

Great people fun to talk to. Gets the job done. And gives information you need.

michael V. 
Clasificación:
5.0

Very helpful. Looking out for the customer.

Michael R. 
Clasificación:
5.0

I was charged a cleaning fee when I cleaned the vehicle. No happy!!!

MandyRae C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steve H. 
Clasificación:
5.0

Not a thing.

Don S. 
Clasificación:
5.0

Easy process of returning the rental truck. Helpful and friendly.

Jeffrey V. 
Clasificación:
2.0

El cliente no dejó un comentario.

DAWN M. 
Clasificación:
5.0

Maria was extremely kind an helpful. She went well beyond providing good customer service, and all of her efforts were very greatly appreciated.

Gary G. 
Clasificación:
5.0

Everyone was very helpful and accommodating! I didn't catch the guys names, but the 2 of them were the best, helping me getting my Jeep on the trailer and secured.

Gail B. 
Clasificación:
5.0

El cliente no dejó un comentario.

carl P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Leslie B. 
Clasificación:
5.0

The personnel that assistance me are very friendly and answered all my questions. Picking up and returning the truck was easy.

Melissa V. 
Clasificación:
5.0

Friendly female at counter helpful answered questions. Will rent again from there.

michael V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie F. 
Clasificación:
5.0

El cliente no dejó un comentario.

dave W. 
Clasificación:
4.0

El cliente no dejó un comentario.

James P. 
Clasificación:
4.0

The upper right corner of the "mom's attic" area leaked during the move in the rain, causing some items to get wet.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tonya S. 
Clasificación:
1.0

This experience was a nightmare, which is a shame as I've had very smooth experiences with you in the past. On the day I was to pick up my uhaul at a location only a mile away from where I was living, I receive a message that my pickup location has been moved 30 miles out of the way. I called to see if this could be changed to any of the other locations closer to me only to be informed that I was out of luck, however the cost per gallon would be discounted, and that genuinely is appreciated, so thank you for that. Once I got the uhaul, the move went smoothly. My TV did break, but it may have been my own fault, I'm not too heartbroken over that honestly. When I looked at my drop-off location, I learned it was back at the same location out of the way I picked it up. I called to see if it could be changed to the dropoff location it was originally, and was informed there could be a fee for that. So I went to return the uhaul in New Lisbon, and before I deposited the key, I had to try and find an uber or lyft or taxi since I was dropped off the day before and that ride was not available today. Unfortunately, there were no services available, so if I dropped the truck off there I would have been stranded 30 miles away from my place. So I did the only logical thing I could think of and drove and dropped the truck off instead where it was originally scheduled to be dropped off (and picked up) in Wisconsin Dells. It was all very exhausting and frustrating. The move itself was fine, but pickup and drop-off was a nightmare. I just hope that you don't charge me an extra fee for the location I left it in, I really did try all that I could to do everything exactly as you desire, in fact the photos I took of the truck for the drop-off were done at the New Lisbon location just as I was about to deposit the key, but realized I would be stranded if I did.

Michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ray J. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Roger T. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIM C. 
Clasificación:
4.0

Make sure equipment is fixed.

John B. 
Clasificación:
4.0

Seems more like a drop off site than a Uhaul location. They do a good job though, prompt.

Scott D. 
Clasificación:
5.0

Fantastic and over the top customer service. We'll organized and super friendly staff.

James J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey V. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Staci K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley E. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOLLY T. 
Clasificación:
5.0

Perfect this time... I wish last time I had a one-way rental I could have returned by trailer here versus 20 minutes away.

Maesha S. 
Clasificación:
5.0

Mariah at TMC Automotive was extremely helpful and made the return process a breeze especially since they closed in 15 minutes and there was no local phone service where we would have been able to do mobile return.

Terese J. 
Clasificación:
5.0

Excellent. Veteran friendly, although U-Haul doesn't give discounts. People there put on the hitch needed for the trailer and we're very helpful and nice! Much appreciated!!

Penny K. 
Clasificación:
5.0

El cliente no dejó un comentario.

David A. 
Clasificación:
5.0

The Staff were so helpful and very professional. They really helped make my move easier.

Patricia R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip P. 
Clasificación:
5.0

El cliente no dejó un comentario.

brian B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRIS W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Warren S. 
Clasificación:
5.0

They are great! Friendly, reliable sand great customer service.

Angela S O. 
Clasificación:
2.0

Suggestion: Have the attendant do a walk-around the vehicle with the renter to inspect for cleanliness (inside and out), previous damage to the vehicle (if any) and answer any questions about the operation of the vehicle. Send a damage report along with the vehicle or copy the existing report to the receiving facility.

yvette S. 
Clasificación:
3.0

Make sure you check the lights to see if they are all working… the plug was missing a pin and one of the tail lights was not on

MICHAEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris S. 
Clasificación:
5.0

Staff attitude is professional and friendly

Peter G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wlodzimerz P. 
Clasificación:
5.0

Angie was willing to come in an hour earlier to get us on our way earlier in the day!

Kevin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ross B. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS K. 
Clasificación:
5.0

they were super helpful with paperwork , hookup to my truck. I have used their services before . Trailers were safe and easy to hail and load and unload. Would use them again,no problems of any kind.

ruth R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jason B. 
Clasificación:
5.0

I only use TMC to rent my UHaul trailers. I was the first customer when they started and will never go anywhere else. They are awesome to work with.

Jerry H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig B. 
Clasificación:
5.0

Nice place, easy to find. People were super friendly.

DONALD D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janelle E. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLENE B. 
Clasificación:
5.0

Great truck, very comfortable and handled well, will use U-Haul next for another move to Illinois

ED N. 
Clasificación:
5.0

Awesome friendly staff

Scott L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Steve G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason O. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIRSAD H. 
Clasificación:
5.0

The employees were very helpful. I would go here to rent a trailer.

RODGER H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jozef L. 
Clasificación:
4.0

Appliance dolly I ordered was not in the truck when I picked it up after hours. That put extra strain on us during the move. No refund was offered either.

Emanuel N. 
Clasificación:
5.0

They were very nice and friendly.

RANDALL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russell D. 
Clasificación:
5.0

My issue is with U Haul itself, not the dealers.. First I get a call telling me my trailer I had reserved at Truck Shop USA in Steven's Point Wi was given to someone else, and I had to drive an additional 70 miles to pick one up in New Lisbon WI. I received a discount, which helped make up for it. However when we hooked up the trailer in New Lisbon, the taillights did not work properly and we had to wait an hour for a mechanic, who was very nice, helpful, and courteous to trace the wiring issue and rewire it. We finished our trip to Arizona without issue, but as he just used electrical tape instead of joining the wire ends properly with appropriate splices, I'd say we were lucky. U Haul needs a documented inspection program to insure the equipment is ready to pickup. M95

TIMOTHY H. 
Clasificación:
5.0

Great folks.

John S. 
Clasificación:
5.0

The ladies at TMC were amazing ...

Amy S. 
Clasificación:
4.0

The staff were courteous and helpful. The Uhaul computer system was in error and tried to charge us for some one else's 100 miles. The staff worked with the pick up site manager and corrected the error.

Stephen W. 
Clasificación:
2.0

Company is fine but no service to do the check in over the phone, we got our truck 2 hours after scheduled ans couldn't reach anyone for hours and was charged for a dolly that wasn't in the truck

Jolen C. 
Clasificación:
5.0

Amazing from start to finish!!!

ANGELA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy K D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Matthew W. 
Clasificación:
5.0

Very friendly employees!

CASSANDRA G. 
No se han enviado comentarios para esta ubicación.

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