Comentarios del cliente para TMC Automotive

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de TMC Automotive

Grado total:

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Matt M. en

Grado:

El cliente no dejó un comentario.

Sandy W. en

Grado:

TMC made pick up of a Uhaul for me extremely helpful. I would highly recommend doing business with them.

William K. en

Grado:

The locations closed at 1:00p on Saturday. It took me over an hour to check in the truck at the drop off because the cell service was so weak and the drop off facility didn't have a guest wi-fi to use. It you are going to require me to check the vehicle in online, you should make sure ALL LOCATIONS are capable of providing a suitable environment.

Jeremiah H. en

Grado:

Staff is well above courteous and knowledgeable. I ONLY use TMC for my UHaul needs.

Fred V. en

Grado:

El cliente no dejó un comentario.

Sandy W. en

Grado:

Pick up truck or cargo van would have served my purpose better but was told they are located in Madison. Way too far of a drive for what I needed a vehicle for.

Frank O. en

Grado:

El cliente no dejó un comentario.

Thomas W. en

Grado:

Everything was great!

Steve R. en

Grado:

The people were very helpful and professional. I will use them again.

Thomas W. en

Grado:

Very friendly and helpful.

Allen L. en

Grado:

Very courteous and helpful staff.

James J. en

Grado:

Very nice place!!

Andrew N. en

Grado:

First booked/confirmed a reservation at Tomah, WI location. The day before i was to rent, i was notified the closest location was now 25 miles away. Leaving me no choice, i had to accept and could not even return it to a closer location. When i asked how they were going to compensate me for the change? She replied "i'd be willing to take 2$ off your mileage fee." What an insult. On top of that, the fuel gauge didn't work, the check oil light was on leaving me nervous the entire trip. And even FURTHERMORE, they messed up my receipt and overcharged me for things i didn't even use. Worst rental experience of my life, and i travel a TON.

Jason C. en

Grado:

Not about this location - they were great. Online reservations, improve your location attributes and don't let customers select a location that doesn't do long distance moves. The only friction around the whole thing was having to wait until right before my trip to figure out where the truck was getting picked up. Your online systems can be improved through some simple software dev work

Mark S. en

Grado:

It was a convenient place for me to drop off the truck and the place was nice and the people were very kind!

George G. en

Grado:

El cliente no dejó un comentario.

rich K. en

Grado:

But not for a U Haul rental!

david F. en

Grado:

El cliente no dejó un comentario.

david F. en

Grado:

El cliente no dejó un comentario.

Jim L. en

Grado:

This location ran a clean shop & knowledgeable personal. After looking for a 5 x 8 trailer at several locations within 10 - 15 miles I was notified of this location. I have worked with CJ's in Mauston in the past and rate their service 5* as well. Kris is vary helpful but did not have a 5 x 8 on their lot. They did let me know of the New Lisbon location.

ANNA F. en

Grado:

Very helpful for me for getting the dolly drop off at there location.

Staci K. en

Grado:

El cliente no dejó un comentario.

david F. en

Grado:

El cliente no dejó un comentario.

mike W. en

Grado:

Wasn't there long enough to form an opinion for improvements. The person at the desk was friendly and helpful. Obviously a large operation and seems to do a good trade.

Lyubomir M. en

Grado:

El cliente no dejó un comentario.

Larry D. en

Grado:

El cliente no dejó un comentario.

Thomas W. en

Grado:

El cliente no dejó un comentario.

david F. en

Grado:

El cliente no dejó un comentario.

Paul C. en

Grado:

El cliente no dejó un comentario.

JOSHUA A. en

Grado:

The woman who held me was so kind and beautiful.

david F. en

Grado:

My only suggestion is if the hours on Saturday could be extended (especially an earlier opening)

DUSTIN C. en

Grado:

El cliente no dejó un comentario.

JAMES K. en

Grado:

Windshield was cracked. Although serviceable, not well maintained. Also right front tire although serviceable in dry weather was well below the Lincoln penny test criteria. This certainly is a liability risk to Uhaul.

DONALD JOHN S. en

Grado:

Friendly, courteous and professional service.

JOHN G. en

Grado:

El cliente no dejó un comentario.

jean N. en

Grado:

Nothing the staff was very helpful

anne K. en

Grado:

El cliente no dejó un comentario.

Kevin W. en

Grado:

Trailer performed very well, roads as you well know, are not in the greatest shape. I would rent one again.

Mike B. en

Grado:

Outstanding customer service great folks.

SCOTT G. en

Grado:

El cliente no dejó un comentario.

THOMAS R. en

Grado:

PERSON AT COUNTER NOT THE FRIENDLIEST.

JEFF S. en

Grado:

Service was personal, timely and excellent all around. I will use this location again in the future -- thank you!!

Bill K. en

Grado:

El cliente no dejó un comentario.

John A. en

Grado:

El cliente no dejó un comentario.

ROGER H. en

Grado:

El cliente no dejó un comentario.

Curt L. en

Grado:

I was charged to refill gas on a truck that was broken down. I will never recommend Uhaul to anyone. Customer service was horrible at best.

Ryan R. en

Grado:

Not Sure. Easy to find ample room to navigate when dropping off trailers. Friendly staff.

Lori M. en

Grado:

El cliente no dejó un comentario.

Kira F. en

Grado:

El cliente no dejó un comentario.

Brittany L. en

Grado:

El cliente no dejó un comentario.

Jeff C. en

Grado:

This place was had the cleanest U-Haul equipment I have ever seen. Extremely well kept. The women at the front desk was helpful and professional. Just overhearing the staff dealing with another customer they genuinely seem to have the customers best interest. I wish they were not so far away or I would seal with them exclusively.

Doreen M. en

Grado:

El cliente no dejó un comentario.

daryl T. en

Grado:

Perfect! Thank you.

Perry C. en

Grado:

El cliente no dejó un comentario.

lori S. en

Grado:

Had to find right trailer alone, had to go to Napa and get right adapter for lights. Customers should be informed of what type of light hook up is needed ahead of time

David T. en

Grado:

I'm not sure how you could change this, but we had limited cell phone service while mobile checking-in out uhaul. It kicked us out of where we were at least once because there was limited cell service.

Christopher B. en

Grado:

The lady at the counter was great!

George G. en

Grado:

El cliente no dejó un comentario.

JUDY V. en

Grado:

El cliente no dejó un comentario.

shirley V. en

Grado:

El cliente no dejó un comentario.

Joseph S. en

Grado:

El cliente no dejó un comentario.

Jessica H. en

Grado:

N/A

HOLLY S. en

Grado:

They were very helpful and knowledgeable. Easy to work with + kind. They guaranteed our 15’ rental with no surprises. We were able to meet up with our moving crew, and destination, on time. Thank you

Ronald Y. en

Grado:

El cliente no dejó un comentario.

Carl R. en

Grado:

Not open when I dropped it off

mike F. en

Grado:

El cliente no dejó un comentario.

TOM K. en

Grado:

Great trailer for hauling a bike. The staff here was really nice!

Ian T. en

Grado:

El cliente no dejó un comentario.

Lisa M. en

Grado:

I didnt rent from here, but I dropped a uhaul trailer here and the young lady was very knowledgeable, professional, and as I was very upset, and she handled the situation perfectly, I appreciate being made aware of how to proceed with my complaint, even with a smile and an apology, I own my company, and we have used uhaul a few times over the last year, and twice now, I have had my experience, become dissapointing.

LAURA F. en

Grado:

Ask price before u get it

Carol L. en

Grado:

Best U-Haul service and equipment in the area. Staff always ready, willing, and able to provide excellent service, equipment, and advice. Super friendly who go out of their way to be helpful.

Carol L. en

Grado:

No improvement needed, as staff, service, and equipment was excellent.

Debra W. en

Grado:

No problems with drop-off location. Parking lot was clean and clear so we could pull in with no issues.

Angelica K. en

Grado:

We had to come tell them the wires were stripped out. There is no way it was checked

Dianne B. en

Grado:

El cliente no dejó un comentario.

Larry W. en

Grado:

They had no boxes for sale.

darwin F. en

Grado:

El cliente no dejó un comentario.

David K. en

Grado:

El cliente no dejó un comentario.

Donald H. en

Grado:

El cliente no dejó un comentario.

Robert H. en

Grado:

El cliente no dejó un comentario.

MIKE G. en

Grado:

Nothing bad to say we were in a bind and the people there were great help if I need one again I will go there in a heartbeat

Steven W. en

Grado:

El cliente no dejó un comentario.

Gerry F. en

Grado:

El cliente no dejó un comentario.

JOHN B. en

Grado:

El cliente no dejó un comentario.

JOHN B. en

Grado:

Keep up the good work

Kenneth B. en

Grado:

El cliente no dejó un comentario.

Jeanna T. en

Grado:

It was a great experience, the gal at the desk was super helpful. It was a very easy process, will definately recommend to friends and family and will use them again if needed. Thank you!!

Tammy P. en

Grado:

El cliente no dejó un comentario.

doug L. en

Grado:

El cliente no dejó un comentario.

Mary S. en

Grado:

El cliente no dejó un comentario.

Connie G. en

Grado:

After you haul double booking for the same truck this company went above and beyond to help out especially since I had earlier issues of the place being 30 minutes away from where I needed it

william G. en

Grado:

El cliente no dejó un comentario.

ALLEN G. en

Grado:

El cliente no dejó un comentario.

KEITH F. en

Grado:

Prompt service, nice personnel. Good truck

Anne N. en

Grado:

El cliente no dejó un comentario.

Gary F. en

Grado:

Was not escorted to tow-dolly. Went inside to report problems and had them note on the contract. The dolly was stuck and would not rotate.

roger B. en

Grado:

I have used Taylor Made Customs a couple of times and they (John) has always gone out of his way to make my special requests work out to my satisfaction.

Tammy J. en

Grado:

Nothing, they are excellent and go above and beyond for the customer. They drove 30 minutes to pick up a uhaul for me to have at the shop so I wouldn't have to. Life saver.

Roger T. en

Grado:

$0.69 per mile just seems a little excessive

jessie S. en

Grado:

The employees were very cool and helpful. They hooked me up and double checked everything and I was outa there in no time. U- Haul has excellent well maintained equipment. Everything went easy. I will recommend them to my family and friends. Good Job! U-All at U-HAUL!