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THEODOREJ K.
Customer Reviews for TK Auto Sales
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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ARBEN T.Perfect !!! Thank you :)
ALBERT P.Our entire experience with U-haul and TK Auto Sales was wonderful and easy. I would definitely work with both places again.
Johnna D.Excellent experience. The owner even gave me a ride back to my house when I returned the vehicle.
DOUGLAS F.Personal remain helpful and polite
FRANKCLEMENT II T.Very nice people, helpful.
Joann M.This is the best rental experience I've ever had. The people were friendly and helpful. It was a pleasant surprise, given the troubles in the world. Five Stars!
Steve M.overall very good experience would recommend this location to others
Susan B.Online return didnt work had to call
Adam S.Very pleasant & smooth experience with TK Auto Sales!
William O.The owner was very friendly
TONIAJ M.Was all roped off too uhaul to other store in bainbridge
MATTHEWT F.The trailer I rented was in excellent condition but not as advertised. It is not 5' (60"0) wide and my cargo almost didn't fit. I discovered at pick up that it has an actual width of 57" and it was too late to search for a different model. I used it to pick up a UTV and I unfortunately suffered some minor damage as a result. I am a very long U-Haul customer so I wanted to bring this to your attention. Thanks, Tom
THOMASALOYSIUS K.When I requested the truck online, the time to pick up could only be changed to earlier in the morning. When I tried to setup a time to pick up if I wanted it for a longer period of time it wanted me to pick up earlier.???? Why?? The longer I wanted to keep it the earlier in the morning it wanted me to pick it up ðŸ¤" I will probably not use the phone no contact thing again
LAURAB B.The furniture pads in my contract were not available. The representatives at this site were quick to correct this by seeing to it that a refund was made. However, I would have much preferred not having to drive 120 miles round trip to pick up the truck. U-Haul should hire local drivers to deliver trucks to the desired pick-up location.
WILLIAMM M.The truck I rented has a transmission problem
MICHAELJAMES V.Excellent, courteous, professional service
JEFFREYL S.The whole process was easy and care free. Easiest part of the whole move. Would definitely recommend and use again if needed.
Stephen M.Customer service was top notch!! The only improvement I could think of is All trucks should gave a ramp.
STEPHANIEN E.Nice guy, thank you
Tulen R.Nothing at all, owner was outstanding!
THOMASLOREN W.Overall was a good experience, I just had a little trouble with the app but Ted helped me so it worked out fine! Would recommend, great customer service!
CHERYLDENISE L.Rate the trucks at unlimited miles so the rental is transparent prior to setting it up. I frequently rent with another company that does and I prefer that and will continue to use them.
APRILLYN W.I was initially disappointed that the truck I was trying to reserve doesn't even exist at the location listed online and was forced to get a smaller truck that cost the same to rent. The transaction only got worse. This was by far the worst attempt by a company to complete a transaction virtually that I have ever experienced. My registration got changed to my alternate driver. This caused major issues when trying to check in since he didn't have his passport and I couldn't use him as the alternate contact. I actually could not use the check in at all the day I went to pick up the truck, not even with the app. No one would answer the phone. It took me 45 minutes to pick up my truck!!! Dropping it off was even difficult. I would never recommend using this process to anyone. Ever. Frustrated does not even begin to describe how I felt at the end of what should have been a very straight forward and simple transaction.
BRYONL B.Do not uniaterally change the drop-off location without agreement from the customer during a real-time voice conversation between a U-Haul agent and the customer
john S.I was double charged for my rental.
NOORIJAMES B.Veterans discount?
Ernie J.Update location, many signs no where near business location.
Patricia M.Very respectful. Always had the answer when needed
bradley S.The trailer 1st tried had a defective jack. The 2nd one was old. One tire is ready for a tire swing. It was heavy for our little motor to pull. The chains and ratchet were rusty and didn't work very well, one came loose and the tire net came off. Not impressed with the equipment !
GERALDW H.Nothing. The guy was super nice, totally got me ready for the road some of the best customer experience I've had! Thank you so much.
Rebecca U.Nothing very nice people and great response.
John C.