Customer Reviews for Tire & Brake Outlet
(U-Haul Neighborhood Dealer)

142 reviews

55 Amanda Ave   Pittsburgh, PA 15210
(Serving Mt Oliver South Side Carrick Arlington and surrounding areas)

(412) 208-4760

Office Hours

  • Mon: Closed
  • Tue-Fri: 9 am–5 pm
  • Sat: 7 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(412) 208-4760

55 Amanda Ave
Pittsburgh, PA 15210
(Serving Mt Oliver South Side Carrick Arlington and surrounding areas)

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Fri: 9 am–5 pm
  • Sat: 7 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

These guys were great very friendly and helpful!

Dennis Mickey 
Rating:
3.0

Customer did not leave a comment.

Donald James 
Rating:
4.0

Customer did not leave a comment.

Scott Cyr 
Rating:
5.0

None. Great experience.

William Shimko 
Rating:
5.0

Customer did not leave a comment.

Tracey Wells 
Rating:
5.0

The owner was very nice and professional and the equipment did the job. I'll rent from here again.

DENETTA ROWE 
Rating:
5.0

Customer did not leave a comment.

Wafa Koubaa 
Rating:
5.0

Customer did not leave a comment.

ROBIN WILLIAMS 
Rating:
5.0

Everyone was really friendly and pleasant. I wouldn't change one thing.

katherine houston 
Rating:
5.0

Customer did not leave a comment.

ROBERT POOLE 
Rating:
3.0

The truck wasn’t cleaned out. It had ashes from a cigarette in the cup holders and window frame from someone smoking

JULIA CARPENTER 
Rating:
5.0

Customer did not leave a comment.

keith taylor 
Rating:
5.0

Say park on left side of street when returning truck , kinda obvious but otherwise all good

Patrick Harah 
Rating:
4.0

Give free miles

Charlene Jackson 
Rating:
5.0

Customer did not leave a comment.

NANA COLEMAN 
Rating:
5.0

Mike Terreri is the best! So honest, thorough and helpful!!

JESSICA NORMANDY 
Rating:
5.0

Staff was helpful and kind. Helped me with the check out.

Ashtin Hill 
Rating:
1.0

First of all I paid 78 dollars for the rental where I selected 1pm as the return time. I am not an experienced mover and didn’t realize it took longer so I returned the truck by 5pm and you charged me another $35 which I paid on top of the $78, then your collections team sent me a threatening email saying I owed another $68. This is all after your team called me Monday to ask if I returned the vehicle which I returned SATURDAY, the SAME DAY. Why wouldn’t you know that? And why would I owe you so much money for a one day rental 10ft box truck??? And why are you threatening me with collections when you have my card on file and also my phone number to call me and have a conversation like a professional and human being. I don’t appreciate it at all. And I’m not paying you $68 addition dollars. I’ve already paid you over $100 for a one day rental!

Zachary Prystash 
Rating:
5.0

I had amazing service

Tameka Kendrick 
Rating:
5.0

Customer did not leave a comment.

michael crauso 
Rating:
1.0

Dropped vehicle off 7/29/23 same day I rented the truck only to be charged another 2 days for the truck because this location was closed until the following Tuesday and was not properly checked in due to app not working even though I messaged and called to verify the vehicle was already returned.

James Cottrill 
Rating:
5.0

Customer did not leave a comment.

RaKeya Ellsberry 
Rating:
4.0

The address listed online makes it difficult to find. Clearer directions should be provided

John McConvery 
Rating:
4.0

Customer did not leave a comment.

TONYA FLEMING 
Rating:
3.0

Customer did not leave a comment.

Matthew Shipman 
Rating:
2.0

I need a refund for the moving supplies I never received.

Stephen Tate 
Rating:
5.0

Customer did not leave a comment.

Storie Cipranic 
Rating:
5.0

Customer did not leave a comment.

Chris Griffith 
Rating:
5.0

Truck was clean and in good shape. Staff was friendly and helpful.

Dennis Schmidt 
Rating:
5.0

Staff were very proffesional. Would rent a uhaul van or truck from them again.

David Schroyer 
Rating:
5.0

Customer did not leave a comment.

TeAndria Weaver-Stallworth 
Rating:
5.0

It was an overall great experience. Great customer service and the vehicle was clean and reliable

Michael Cooper 
Rating:
1.0

Got a truck for 19.95 and was charged quadruple the amount with fees and only had the truck 2 hrs total paid over $130.00. Terrible!

George Ware 
Rating:
5.0

Customer did not leave a comment.

Noreen Stanford 
Rating:
5.0

Nothing. My truck was available and the customer service was responsive. It was quick and easy.

Mark Hamilton 
Rating:
1.0

Worst experience I've ever had. 600 plus dollars. Im homeless and poor . no empathy. I will never use Uhaul again. Money hungry company.

Erin Bragano 
Rating:
3.0

The website was not user friendly. Had to search 24/7 pick up and return to get to process needed.

Paige Shank 
Rating:
5.0

Everything and everyone was great. Can’t think of any improvements. Easy to pick up and return. Customer service excellent.

Sharon Suska 
Rating:
5.0

Customer did not leave a comment.

Joshua Haugh 
Rating:
4.0

very friendly service!

stephanie hughes 
Rating:
5.0

Customer did not leave a comment.

Kim OConnor 
Rating:
5.0

My rep was amazing and understanding probably the best location I’ve been to, he understood my frustration trying to find the location because the addresses for the location is incorrect and he shared how he went to the postal service to get the right address but the postal service denied his request. But absolutely loved this location.

Janel Brown 
Rating:
3.0

I said N/A to the questions because I dropped the truck off after hours.

DEAN DOMINICK 
Rating:
5.0

Customer did not leave a comment.

Christian Ghilani 
Rating:
5.0

Customer did not leave a comment.

JESSICA NORMANDY 
Rating:
2.0

The location was not at the address listed above. Took me around 30 mins to find location while on phone with uhaul. The lady I spoke with was not nice, nor understanding.

Robert Pedersen 
Rating:
3.0

Just an after hours drop off. We did notice the box wasn't locked so that's probably not safe

MICHON WARREN 
Rating:
5.0

Customer did not leave a comment.

Matthew Smith 
Rating:
5.0

Customer did not leave a comment.

JILL BAXTER 
Rating:
4.0

Customer did not leave a comment.

BETH BEDNAR 
Rating:
5.0

Uhaul is the best !

ASHLEY MAYERS 
Rating:
5.0

Everything was perfect!

ROGER ROMAN 
Rating:
3.0

Customer did not leave a comment.

CHRISTOPHER SINISI 
Rating:
5.0

Customer did not leave a comment.

William Williams 
Rating:
5.0

Customer did not leave a comment.

Yvette Peterson 
Rating:
1.0

Someone else used my information and account to rent a truck in Pennsylvania, I have never been there or needed to rent a truck. U haul needs to look closer at a person before allowing them to use someone else's account. Need better protection.

MATTHEW MUEHLBAUER 
Rating:
5.0

Have something in place if truck you’re looking for is available but customer should have limited time to call and cancel. My truck was deleted and waited for almost an hour when it only took me less than 30 minutes to move.

CHRISTINIA PATTERSON 
Rating:
5.0

Nothing it was great.

MARY MOSLEY 
Rating:
2.0

Not only was the truck dirty with an entire front compartment of pads, but I ordered 2 different types of Dollie’s and only got one. It wasn’t even secured!

Derek Addy 
Rating:
5.0

Make the approval process a bit quicker.

Zachary Dissen 
Rating:
1.0

We drove 6 miles the fuel gage was already lower than they said it was when I got it then they charged me for 5.5 gallons of fuel after driving a total of 6 miles

NICHOLAS COLLINS 
Rating:
5.0

Customer did not leave a comment.

Tara Thomas 
Rating:
4.0

Customer did not leave a comment.

JULIE THOMAS 
Rating:
4.0

The shop and employees were great. I would not choose to pick up in the city again because returning after hours and parking was a pain. This was the only location option with the equipment available when I requested it.

James Rowlands 
Rating:
5.0

The people at Tire & Brake Outlet were really nice and helpful. I will definitely go there again.

KIMBERLY BORZA 
Rating:
5.0

Customer did not leave a comment.

WAYNE WILSON 
Rating:
3.0

With the slopes at the uhaul store and the nearby gas station, you'll struggle to guess just how much gas you need based the gage. Levels dropped by 1/8 when I parked at the uhaul location

Steven Przybyszewski 
Rating:
5.0

Customer did not leave a comment.

HARRY SEGELEON 
Rating:
2.0

Very bad location, everyone without masks inside store, one person was coughing constantly as he was sick. Truck was very old and performance was very low, it’s already 100k miles driven

SHASHANK AGGARWAL 
Rating:
5.0

Customer did not leave a comment.

Christine Zirckel 
Rating:
5.0

Customer did not leave a comment.

JUSTIN DWYER 
Rating:
2.0

I refilled gas and it was as I got it.... anyway it chanrged me $18 of gas...

Jean Scholtz 
Rating:
5.0

This was a good experience. Also the guy in the KC hat was very helpful

Bob Charland 
Rating:
5.0

Customer did not leave a comment.

Hanh Trinh 
Rating:
3.0

headlights were out when I started the vehicle

Michael Marts 
Rating:
5.0

Customer did not leave a comment.

Graham McFarland 
Rating:
5.0

Customer did not leave a comment.

Duane Coleman 
Rating:
1.0

We had 24/7 pickup scheduled and they didn’t do it so we were there at 6am with no way to get the truck

ELIZABETH CAYOUETTE 
Rating:
5.0

Customer did not leave a comment.

Lauren Powers 
Rating:
5.0

Customer did not leave a comment.

Angela Reed 
Rating:
5.0

No improvements necessary

allan moyer 
Rating:
5.0

Customer did not leave a comment.

Theodore Peterson 
Rating:
5.0

Customer did not leave a comment.

Wayne Wilson 
Rating:
5.0

The guys here are always super friendly and professional.

Laneah McBride 
Rating:
5.0

Customer did not leave a comment.

Charissa Ruth 
Rating:
1.0

There was posted notices arguing against practice of social distancing and wearing face masks. The sign on the door stated. "My freedom does not end where your fears begin". Although I am fairly conservative, I found this type of verbal confrontation aggressive and intimidating for a U-Haul representative.

craig becker 
Rating:
3.0

Provide information on parking?

Lonnie Myers 
Rating:
4.0

Customer did not leave a comment.

Ryan Campbell 
Rating:
5.0

Great experience, thank you!

James Paul 
Rating:
5.0

Customer did not leave a comment.

mark marci 
Rating:
4.0

Employee was helpful and friendly

Wayne Lewis 
Rating:
5.0

Customer did not leave a comment.

Krystal Pinero 
Rating:
5.0

This location is outstanding. I wouldn’t recommend anywhere else !

Joseph Post 
Rating:
5.0

Customer did not leave a comment.

Alexander Minton 
Rating:
5.0

Customer did not leave a comment.

DENISE DUNNER 
Rating:
5.0

Customer did not leave a comment.

Carla Parker 
Rating:
5.0

Customer did not leave a comment.

Kyle Bargo 
Rating:
2.0

Better designation of where to park vehicles after hours

Brien Smith 
Rating:
1.0

The location wasn't even open. No one was there. I called a month ahead of time and asked if they would be open and I was told yes. I wasn't notified of there being a change and that they would be closed. I didn't receive the utility and furniture dollies that I reserved and was not notified that I wouldn't be receiving them. It's fine that the keys were left in a locked box for me to pick up. HOWEVER, no one ever contacted me with the code nor did a receive an auto email with the code. So I spent about 30 minutes on the phone with 3 Uhaul call representatives to resolve this. HORRIFIC customer experience.

Sara Bruno 
Rating:
2.0

The following was prominently posted at the entrance to this facility. « Attention! Our freedom doesn’t end where your fear begins. If you are scared stay at home. If you are afraid to be within six feet of another person then do not enter this business. God bless America the land of the »Free » and home of the brave. ». I am personally not afraid of getting Covid-19 since the risk to me is quite low. However, the reason that I wear a mask (which the person behind the desk at this facility was not doing ) and practice social distancing is to help check the spread of this virus and keep it from killing hundreds of thousands of elderly persons and individuals with pre-existing conditions. I therefore resent being called a coward for trying to save other people’s lives.

Kenneth Lee 
No reviews have been submitted for this location.

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