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Gregory B.
Customer Reviews for Tint Shop Plus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The lady who took the return was excellent and made the process far easier than any other step in the entire rental.
Leslie C.The rental office was so cluttered with junk and trash and mini porcelain figurines that you could barely get inside. Very dirty and unprofessional staff and setting. Would never rent here again.
Roger M.Location did not have the truck or the padding that was reserved, and the staff did not seem interested in solving either issue. Just told me who to call if I wanted to complain.
John B.First off I wouldn't recommend u-haul for anything especially if they going to over charge you for cleaning fees that wasn't even true. Charge someone $25 FOR THREE LITTLE PIECES OF PLASTIC. But I will say there was one person who was of great help Vyckie Christensen.. so for her I want to say thank you.. everyone else I dealt with what a shame still ended up being over charged
Wesley F.They are so nice here. I had a bad experience at UHaul once, and this location has renewed my faith in your customer service.
Laurie O.I was charged a additional $25 fee and the furniture pads wasn't in it.
Kristin R.After hours drop-off makes this location hard to rate
WILLIAM K.Yes, but I would have liked a Uhaul representative to have been there to receive it. The location was not open. But on line worked nicely
QUENTIN S.The truck I picked up had an existing hole in the roof. I was told no other trucks were available to replace this one. I had taken off work and planned to move, so I took the truck with the hole in the roof and continued on. Of course it rained the hole day and my stuff got wet. Very disappointed.
Benjamin D.Nice people
Chet A.It was a learning experience to reserve and to pick up the truck remotely through iphone ! All went well
Warren Scott H.The rear door to the truck I rented was left open throughout the night before I picked it up. Which caused condensation to form on all the walls and ceiling if the back of the truck. I could not move any of my items in to the truck until I dried it out. The rear door was already left unlocked so I don't think there was a need to leave it open.
Gregory H.Not double charge for miles or charge for moving pads and dolly that were not asked for
Donny D.Jana was so helpful and courteous. Very customer service oriented!! Thank you!
CHARLES B.Stop charging me a cleaning fee after I return a clean truck
Joseph T.All was friendly and helpful
Andrew B.Put jacks on the front of the trailer's to make hooking and unhooking easier. It's hard for one person to do by themself especial on the 6x12 trailer!!!
Thomas P.Overall a great experience
BARON E.!
Robert P.Very easy rental
Marc H.+worked out real well
James F.Always a great experience.
Tab M.Great customer care
George J.Work on your computer system so that accurate printouts of transactions can be produced in a timely fashion.
James R.We just dropped the truck off no interaction with anyone was necessary.
Dawn T.Great customer service!
Tab M.Rented truck to move some flooring that couldn't get wet , took truck back got charged $25 cleaning fee for mud in the floor board from the rental place parking lot where the truck was picked up at , I had my dog with me in pouring down rain so I guess when you rent there trucks you got to clean them spotless and don't get in or out of the vehicle ! Have them pull it out for you and return it on the pavement so you don't get the floors dirty!
John T.I really wish having someone help wouldn't have cost so much more. My husband had heart surgery 2 weeks ago and even though we had the uhaul it was still a little much on him and the rest of us. I understand you all would have to pay someone to help someone else move, however it would have been nice to be able to have some much needed help. It's just to expensive. Please consider that for future customers! Not everyone is as healthy as a horse.
Thomas L.This person operates a window tenting business with u-haul on side. Seemed ok.
james F.The trailer was not fit for highway use. I pulled the trailer to execute a local move in anticipation of using it hit an interstate move to Florida. The wheels were out of round so bad that it bounced and shook causing an intolerable vibration and noise. Because it was a holiday I was not able to return it and had to make do for the cross town move. I returned it first thing this morning as it is unsuitable for use on an interstate move.
Keith C.Everything was awesome
Sonja S.not much.the people were very courteous,and friendly.will do business there again.
Charles B.The truck had transmission issues. Took three times to get it started.
Aaron H.My experience with this vendor was positive. However, my overall experience with U-Haul was an absolute nightmare, causing major problems and much more expense than the move ever should have. U-Haul corporate is obviously uncaring when it comes to reliability and any sort of quality customer service.
Craig C.All went very well. No additonal comments
Jane Bell M.FREE TINT FOR U-HAUL CUSTOMERS :D
Robert K.sorry to this location more on corporate customer service. I was a formwr dealer and this location did fine.but i had 2 trucks prepd on coporate acct. Both res were canceled rhis one by the traffic office and other by a bad dealer. I understand in depth how this works but really having me pick up both trucks at 2 diferent locations in diffrent towns. No attemot was made or offered to these dealers to run for ewuipment and offer great customer service. Love uhaul bit dropped ball on this one.
Adam M.Have to say I had a completely bad experience with U-Haul this time around. Rental location changed by U-Haul from where I booked rental. Showed up at new location at 9:21, Saturday hours listed from 9-noon. Note on door saying won't be in at all that day. I call the number and speak to the owner. He says he's 15 minutes away. 40 minutes later he shows up. Drug needles in cup holder. Empty boxes in back of truck box. Original reservation cancelled two weeks ago by U-Haul at a different location.
Christopher S.Quick, easy pick up. Nice staff, clean facility. No hassles at all.
brian A.I had reserved an appliance dolly a week prior to showing up. When I arrived, one was not available.
Brandon B.