Customer Reviews for Tint Masters Auto Sales
(U-Haul Neighborhood Dealer)

69 reviews

5908 US Hwy 90   Theodore, AL 36582

(251) 661-1082

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(251) 661-1082

5908 US Hwy 90
Theodore, AL 36582

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

jimmy chareunsouk 
Rating:
5.0

Submit correct hours of operation for this location

JENESTA JENKINS 
Rating:
5.0

Customer did not leave a comment.

leon melazzo 
Rating:
4.0

Customer did not leave a comment.

robert davis 
Rating:
5.0

Have one ready

bryan campbell 
Rating:
5.0

The guy was very professional and helpful. I don’t normally write reviews but pickup and drop off went very smoothly. Everything was good except he did charge me a little extra fee for gas even though I thought I put enough fuel on the fuel gauge but then again I could’ve been a little off on the fuel but I wasn’t going to dispute it because it was a fast and easy experience. Truck was clean and in good working condition.

Jose Ramirez Deciga 
Rating:
3.0

Customer did not leave a comment.

Blake Harris 
Rating:
5.0

Customer did not leave a comment.

James Finlen 
Rating:
5.0

Customer did not leave a comment.

Tanaia Lewis 
Rating:
4.0

Customer did not leave a comment.

Vernon Henley 
Rating:
5.0

Customer did not leave a comment.

George Vestich 
Rating:
5.0

The guy who checked me in was really nice and professional.

Ronald Ward 
Rating:
5.0

Very knowledgeable.

ERIK MORRIS 
Rating:
5.0

Customer did not leave a comment.

DONALD COBB 
Rating:
5.0

Very helpful and friendly.

Sam Jones 
Rating:
5.0

Customer did not leave a comment.

Edward Shancey 
Rating:
3.0

Fireants inside cab. Grass high, along with muddy areas. Staff was pleasant.

Brian Slover 
Rating:
5.0

Customer did not leave a comment.

Darren Brinkley 
Rating:
5.0

I was very impressed with the pick up experience. The systems worked flawlessly and I was in and out in just a few minutes as the attendant was able to access my previous rental information and work from thet.

MICHAEL WILLIAMS 
Rating:
3.0

Did not have the size truck I reserved but did provide me with smaller truck. That was not the local agents fault but should receive the $50 credit as advertised.

LORETTA ANTHONY 
Rating:
4.0

great customer service.relations

leonard morris 
Rating:
1.0

Customer did not leave a comment.

Amber Holloway 
Rating:
5.0

Customer did not leave a comment.

Carey Eddins 
Rating:
5.0

Customer did not leave a comment.

Carey Eddins 
Rating:
5.0

Customer did not leave a comment.

brian smith 
Rating:
3.0

The uhaul had really bad gas fumes to the point we had to roll the passenger side window down because the driver side window wouldn’t roll down.

Joseph Vandiver 
Rating:
4.0

Customer did not leave a comment.

Kurt Neufang 
Rating:
5.0

Customer did not leave a comment.

Clay Washington 
Rating:
4.0

Customer did not leave a comment.

SAMUEL OLIVER 
Rating:
5.0

Every aspect was excellent!

Tina Wilson 
Rating:
5.0

Very smooth truck return.

Al Stewart 
Rating:
1.0

I thought my rate was high for the rental, but maybe because i was taking it so far. The remtal site did t have the pads I ordered so i had to drive ~35 mile to get pads. The next site told me there was a special going on and it would have been SO MUCH less than inn Iliad I made a complaint not heard back!

Susan Lee 
Rating:
5.0

There was old seafood in the back of the truck which made my furniture smell like I’ve been fishing I can’t get it out.. I wish I could have some of My money back

Dominick Davis 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Hess 
Rating:
5.0

great people to rent from i will be renting from them again

Edward Hardesty 
Rating:
5.0

Great people highly recommended

BRANDON HARTLEY 
Rating:
5.0

They were the only part about this whole Uhaul experience that stopped me from calling Uhaul's CEO and telling him what he can do with this company. Uhaul is the cheapest 95% of the time, but here on out I will pay twice as much OR buy my own trailing to avoid dealing with Uhaul. -Todd

Kenneth Fetterhoff 
Rating:
5.0

Customer did not leave a comment.

WILLIAM JENNINGS 
Rating:
5.0

Very convenient to our daughters home!

SAMUEL RAY JONES 
Rating:
4.0

Improve the app for no contact rental. I rented the U-Haul a few days prior and when I went to pick it up the app said I still needed to be approved. I didn’t have the information until I was already at the location attempting to get my rental. It held me up and made it more difficult to rent.

Mary Burns 
Rating:
3.0

Customer did not leave a comment.

Samuel sordahl 
Rating:
2.0

Make sure your equipment is clean and without problems before renting.

ERIC ADAMS 
Rating:
4.0

We had to wait a while for the U HAUL computer terminal to come up as I was the first customer there to pick up the trailer. Enjoyed visiting with your rep while I was waiting.

Roy King 
Rating:
5.0

Daniel was very helpful. My UHaul experience at Tint Masters was one of the Best! I will definitely use this location in the future.

Troy Harrison 
Rating:
5.0

Not a thing it was all good

steven massengil 
Rating:
5.0

This rental was perfect I’ve had issues in the past but this one went very smooth

Kelly Ramanauskas 
Rating:
5.0

Nothing he did a fantastic job I really enjoyed my experience with him.

Cindy Brown 
Rating:
5.0

Customer did not leave a comment.

GAY PAVEY 
Rating:
2.0

The hook up was substandard. Uhaul ball was the improper ball for the hookup causing the truck and trailer to bow down close to the road and the chains to be too close to the road.

Harold Hawes 
Rating:
5.0

Customer did not leave a comment.

Milton Perry 
Rating:
3.0

I'm not sure I would recommend this location to anyone. I was there to p/u the truck at 9:00 when business stated it was open, the attendant didn't arrive until 9:15. I rented the truck for 24 hrs w/the understanding that I was just using the truck in town and would probably return within a few hours. I was told the less hours I used the truck would reduce the hourly charge for mileage. I used the truck from 9:30 to 2:30 but was still charged a $1.00 an hour so I didn't have to hurry because the rate was NOT reduced. The app didn't work when returning so I had to place to call to UHaul and spend over 30 minutes to return. Overall not a good experience. I will say that when I contacted this location they did have the courtesy to return calls. I first called a location on Hillcrest Road to inquire about using a truck, it would have been closer for us, but they have never returned my call to date!

susan allen 
Rating:
5.0

Customer did not leave a comment.

Mathilda Richard 
Rating:
5.0

Customer did not leave a comment.

bRANDIE BUZBEE 
Rating:
5.0

Customer did not leave a comment.

Travis Maxson 
Rating:
3.0

Customer did not leave a comment.

Sarah Rhodes 
Rating:
5.0

Nothing, everything was quick and easy

Carolyn Quinnie 
Rating:
5.0

Customer did not leave a comment.

jacob tompkins 
Rating:
5.0

Very knowledgeable about Uhaul contracts and noted an incorrect charged amount; called billing center and resolved issue. Very helpful and was definitely customer focused.

John Shoemaker 
Rating:
5.0

Return was a ease

carl tone 
Rating:
3.0

The cab of the truck was a mess.

Tom Lawrence 
Rating:
1.0

I was suppose to pick up my truck at 10am that Saturday. They guy was an hr late. I was suppose to return the van with a quarter tank. I filled a lil more than quartet tank. And was still charge a $50 fee. They said it was at an 1/8 tank. Also I requested 2 dozen furniture pads. The guy said he only had 11. So I went again and got them. Then when I returned, they charge $20 cause there were missing 13. I only had 11in the first place. Very unorganized, and overcharged for things that were not my fault.

Dino Maristela 
Rating:
4.0

Customer did not leave a comment.

CYNTHIA GARTMAN 
Rating:
3.0

It wasn’t clean. But the personal was nice.

anneliese diaz 
Rating:
3.0

The person who attended me was really nice, but I am not happy with u haul, because they made me to pick the van up 12 miles from my home, and I know that there are other locations near my home ??

Francisco Carcamo 
Rating:
5.0

Customer did not leave a comment.

STEWART VAUGHN 
Rating:
5.0

Customer did not leave a comment.

BOB JOHNSON 
Rating:
5.0

Customer did not leave a comment.

Gina Mackbee 
Rating:
5.0

Nothing. I just need to make improvements on my reservations in the future. I would like to have a more flexible pick up especially when traveling like last night.

PAULFRY JACKSON 
Rating:
4.0

I rented the 26 ft truck. ALL WAS GOOD EXCEPT THE LOADING RAMP WAS TOO SMALL FOR THIS SIZE TRUCK. TROUBLE LOADING AND UNLOADING WITH SUCH A SHORT RAMP.

JUNE TEAGUE 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top