Customer Reviews for Tinkertown Hardware
(U-Haul Neighborhood Dealer)

251 comentarios

833 Route 244   Alfred Station, NY 14803

(607) 587-9642

Horario de oficina

  • Mon-Fri: 7:30 am - 4:30 pm
  • Sat: 8:30 am - 11:30 am
  • Sun: Closed

Servicios en esta ubicación:

Contáctanos

(607) 587-9642

833 Route 244
Alfred Station, NY 14803

Servicios en esta ubicación:

Horario de oficina

  • Mon-Fri: 7:30 am - 4:30 pm
  • Sat: 8:30 am - 11:30 am
  • Sun: Closed
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

Very welcoming and professional. Explained everything fully- I felt like a valued customer. Thanks so much!

John P 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin C 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN B 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger W 
Clasificación:
5.0

El cliente no dejó un comentario.

robert s 
Clasificación:
5.0

I can’t think of anything of hand, you were very courteous and helpful.

Richard L 
Clasificación:
3.0

El cliente no dejó un comentario.

Patricia C 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew E 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas J 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph S 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT V 
Clasificación:
4.0

Dropoff was very fast with no issues

Scott D 
Clasificación:
5.0

El cliente no dejó un comentario.

RIVER R 
Clasificación:
5.0

I called and they took my info. I drove up a little later and the truck was ready and waiting. The staff were friendly, efficient and helpful, Made my day easy. THANKS!

Bicycle M 
Clasificación:
5.0

Great hometown service. Had a problem with my lights and Randy helped me get them going.

Paul C 
Clasificación:
4.0

El cliente no dejó un comentario.

Fernando L 
Clasificación:
5.0

El cliente no dejó un comentario.

Faye D 
Clasificación:
5.0

Very helpful, friendly staff.

lee m 
Clasificación:
5.0

El cliente no dejó un comentario.

Colin B 
Clasificación:
5.0

El cliente no dejó un comentario.

Bicycle M 
Clasificación:
5.0

Helpful and friendly staff, dolly was out and ready when I arrived.

Chris L 
Clasificación:
5.0

Nada

John S 
Clasificación:
2.0

A lot of confusion and miss information. Said it'd be $60, get there and there needs to be $100 on the card. Said there'd just be a hold on the 100.. & it gets completely taken out of my account. Return the truck, they noted the truck had less gas in it than when I had received it, false. There was more in it than when I received it. Then I ask how the remainder will be given back to me & they said it should be back immediately bc it was just on a "hold".. UPDATE the money is still not refunded into my account. Money that should be of a higher amount but it's not because they lied about the gas being lower than what it actually was.

logan b 
Clasificación:
5.0

Wonderful local location and great customer service.

Jamie J 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander R 
Clasificación:
5.0

U-haul website and app say TinkerTown is closed Saturday but they aren't. It was great to have the truck clean of snow and warmed up when I arrived.

JESSE H 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark C 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT S 
Clasificación:
3.0

El cliente no dejó un comentario.

Allison G 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennie B 
Clasificación:
4.0

El cliente no dejó un comentario.

Wesley K 
Clasificación:
5.0

I think the name of the person we dealt with is Roger. He was so kind to us and treated us like family when we unexpectedly needed a car transporter to take our 1978 MGB back home to Wisconsin. This is exactly what a small town hardware store should be like. ¡Gracias!

christina j 
Clasificación:
4.0

El cliente no dejó un comentario.

Alecia R 
Clasificación:
5.0

Good experience

robert t 
Clasificación:
5.0

El cliente no dejó un comentario.

James F 
Clasificación:
5.0

The only bad thing that I would say is that I left $25 for gas, and instead of it being used for gas I was charged $50 on my card for gas, and a $30 fuel service charge, which I think is ridiculous, but staff was very friendly, and helpful. I physically couldn't get the gas because it was after hours, and the pumps were shut off

Bryce B 
Clasificación:
5.0

Fix the application for check in

RICHARD J 
Clasificación:
5.0

The app actually worked there.

Diane M 
Clasificación:
4.0

Emergency situation and location had everything we needed in a pinch. Very courteous staff and helpful.

Samantha B 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert A 
Clasificación:
4.0

El cliente no dejó un comentario.

nona m 
Clasificación:
4.0

The iPhone app tends to crash making the mobile check-out/in process quite difficult.

Oliver W 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick F 
Clasificación:
5.0

El cliente no dejó un comentario.

Tannis S 
Clasificación:
5.0

They were very friendly and understanding. We need more people like these two.

beverly a 
Clasificación:
5.0

It was great to be able to drop Off after hours.

Gayle P 
Clasificación:
5.0

Very friendly, and assisted me very quickly.

Jeffrey W 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETHJOHN S 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan S 
Clasificación:
5.0

Great people to work with

Roger k 
Clasificación:
3.0

El cliente no dejó un comentario.

Christopher P 
Clasificación:
5.0

Keep up the good work.

Gary B 
Clasificación:
5.0

I was satisfied and no complaints

Cynthia D 
Clasificación:
5.0

El cliente no dejó un comentario.

George M 
Clasificación:
5.0

Thank you for your patience and good service

ROXANNE S 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark C 
Clasificación:
5.0

Roger was very helpful & made this really easy!

Bicycle M 
Clasificación:
5.0

They were very nice it's u haul them self I have a problem with

Alan C 
Clasificación:
5.0

Staff is always super helpful with the students moving in and moving out.

Roy G 
Clasificación:
5.0

Great service!!

Charles B 
Clasificación:
5.0

Of the 4 locations I've used within reasonable distance to my house, this is hands down my favorite location. Great service, super nice folks, always helpful.

Colin B 
Clasificación:
5.0

Easy in and out. Perfect

Suzanne B 
Clasificación:
5.0

The guys at this location are the best! They were there for me and focused on me as the customer and took the time to make I had everything that I needed. One fellow brought the truck around front and made sure everything was working good. The other fellow walked me and made sure I was satisfied!

Janice B 
Clasificación:
5.0

Nothing. Tinkertown was great.

Kenny B 
Clasificación:
5.0

Tinker Town went above and beyond for use to get this u-haul!! Thank you!!

ANTHONY K 
Clasificación:
5.0

Again, great customer service!

Ryan H 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc H 
Clasificación:
5.0

Very friendly and knowledgeable staff

spencer s 
Clasificación:
4.0

El cliente no dejó un comentario.

Willard M 
Clasificación:
5.0

Great staff!

Dimitri J 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH W 
Clasificación:
4.0

Keep up the good work.

JASON H 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C 
Clasificación:
4.0

I got charged for a cleaning fee. Why? I don't know.

Kevin W 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN B 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter S 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald C 
Clasificación:
5.0

El cliente no dejó un comentario.

Hope B 
Clasificación:
3.0

El cliente no dejó un comentario.

Joshua R 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul C 
Clasificación:
5.0

Everything was as good as can be. Very nice and helpful people.

robert d 
Clasificación:
5.0

The reporting of road side assistance was horrible. I had to wait over 2 hrs for a blown tire. Tinkertown was great getting us checked in. Love the staff there and would rent again.

Randall B 
Clasificación:
5.0

Great service

Timothy H 
Clasificación:
5.0

Easy made easy. This was a great ecp

joseph z 
Clasificación:
3.0

You need to eliminate the minimart location.

Cole C 
Clasificación:
5.0

The U-Haul website was giving troubles but they were able to resolve it.

Bicycle M 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan W 
Clasificación:
5.0

El cliente no dejó un comentario.

LEE S 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacy C 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill C 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert A 
Clasificación:
5.0

Nothing, pickup was seamless and easy. Roger and Tim know their stuff.

Daniel E 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle C 
Clasificación:
5.0

El cliente no dejó un comentario.

Allison S 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGER W 
Clasificación:
5.0

Visible signage to where a customer needs to go to get the key.

Jonathan M 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle B 
Clasificación:
5.0

This has nothing to do with either location but is about Uhaul as a company. I reserved a 10 ft truck almost a month ago in Syracuse and a couple days before picking it up was told I had to drive to Oswego to pick it up. After driving 47 min out of my way I was told that the truck had never shown up and that there were no trucks in the area and there was simply nothing they could do. I had to be out of my apartment the next day so took a trailer instead and the whole debacle took 5 hours out of my day, being hung up on with Uhaul, driving around Oswego, purchasing a ball for my hitch, and towing a trailer back. I did not want a trailer and was terrified of driving it on the highway-at 45-50 mph it began to sway and I instinctively tapped on the brakes and tried to steer. Due to inexperience I jackknifed across three lanes of traffic and ended up facing oncoming traffic. I may have mentioned this, but I had reserved a truck in Syracuse, not a death trap from Oswego. I will not be using this service again if there are any other options.

Elizabeth V 
Clasificación:
5.0

Very good experience. The personnel were very helpful,courteous and very professional. Very definitely glad to do it again . I will be moving into a permanent residence 8-1-22 and will most likely rent a unit again at that time from Tinkertown Hardware.

Joe F 
Clasificación:
5.0

I was satisfied with the impeccable customer service and how hands on the associates were I am very pleased....

evellia b 
No se han enviado comentarios para esta ubicación.
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