They are so easy to work with and very efficient!TONIA S.
Customer Reviews for Timpanogos Storage
(U-Haul Neighborhood Dealer)
Heber City, UT 84032
Servicios en esta ubicación:
- Mon–Fri8 a. m. - 5 p. m.
- Sábado8 a. m. - 4 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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The woman that helped me pickup and drop off my rental was so sweet and friendly and understanding!!Elyssa B.
Staff at the site was extremely helpful and made the experience seamlessKathleen A.
El cliente no dejó un comentario.Peter R.
El cliente no dejó un comentario.KENNETH S.
El cliente no dejó un comentario.Steve H.
El cliente no dejó un comentario.Byrke B.
El cliente no dejó un comentario.Peter L.
All good. Friendly and competent staff.Clive S.
El cliente no dejó un comentario.Hilario V.
no improvement neededArthur C.
staff was amazing. friendly and helpful. would definitely rent from them againJohn M.
The local staff was very helpful and professional. The rental and return went very smoothly.GREG M.
Out of all the U-Haul places we have rented from, they have the cleanest trucks by far! They are always very friendly and easy to work with and I know they will take care of me should there be any issues. Thank you!!Dustin E.
El cliente no dejó un comentario.Steve H.
Close to me, great service, fair pricing. GraciasScot Z.
The young man who helped us was also very helpful and professional. I experienced some of the best customer service at U-Haul that I've seen in a long time.PHILIP P.
The lovely lady that attended to us was amazing. She was very friendly and answered all of our questions. She made this was a terrific experience. I always trust uhaul.Raymond A.
Super friendly staff, helped with all of my needs, would definitely recommend renting from here!Austin M.
Friendly staff. Great experienceGary N.
El cliente no dejó un comentario.Dennis S.
They have limited parking and do not have a used box bin and does not refund for unused blankets in a unopened bag.JIM R.
El cliente no dejó un comentario.Terry D.
Great friendly serviceDana Anthony D.
El cliente no dejó un comentario.Mohamed M.
El cliente no dejó un comentario.Jeff J.
El cliente no dejó un comentario.Robert S.
El cliente no dejó un comentario.Mark H.
El cliente no dejó un comentario.Keegan D.
El cliente no dejó un comentario.THOMAS O.
El cliente no dejó un comentario.William F.
Nothing!!!! Attendant was extremely helpful.David B.
El cliente no dejó un comentario.Adrian P.
El cliente no dejó un comentario.Bradley R.
El cliente no dejó un comentario.Patti H.
El cliente no dejó un comentario.James S.
The lady that helped me at TImpanogos Storage was so AMAZING and very helpful!Kierra A.
El cliente no dejó un comentario.John G.
Convenient location and friendly staff. Super easy process.Erika F.
The customer service lady, Channel, is is both professional and friendly. I will always rent from this location for my needs.KENNETH W.
El cliente no dejó un comentario.Julie S.
El cliente no dejó un comentario.Denis B.
The service was exceptionally professional and friendly. The truck had 90l+ miles but was so clean we commented on it when we got in. Very good experience.Mark T.
Chanelle, is the best! She came to my rescue after hours. I was having trouble with the online pick up. She noticed me in the parking lot and rushed right out to help me. She is very nice and helpful. ¡Gracias!Julie C.
El cliente no dejó un comentario.Katy H.
Shanelle was great. She was thorough and clear, and she provided great service. U-Haul is lucky to have her on the 'customer service' end of this service!Rick W.
Nothing. Ms Chanell, the owner of the storage and the Manager of the UHaul franchise there at Timpanogos, is a knowledgeable person who really cares for the customer. She and her staff go out of their way to help with providing you what is needed for your move.MICHAEL K.
El cliente no dejó un comentario.Bradley R.
The best rental experience I've ever had! I left my phone in the rental and the service technician went above and beyond the call of his job to get it back to me!David M.
Chanel was AMAZING. Would go back just because of how she treated me. Best customer service ever.Jenica J.
Great friendly serviceTyler P.
The owner Chanel is a very nice person and extremely helpful.PATRICK B.
Love this location!! So friendly and attentiveADAM S.
Very friendly group. Well organized.James K.
My rental was amazing and easy to pick up, was in an easy spot to pull out, and was all ready for me. Will recommend it to everyone as the place to rent from!!!Isaiah C.
Fast friendly and professionalSteve R.
There wasa a $22.00 charge added on the invoice listed as credit card. I was not advised of this charge and am still waiting for an explanation from the location.Diane D.
They were extremely helpful and friendly. They made the whole experience a pleasure.RICHARD B.
Super friendly and super professional. Both Chantelle (sp?) and Easton could not have been better. Congrats on having the kind of employees every business would envy.STEVEN E.
Chanel is the absolute best. She is the kindest most cordial lady around. She has taken such great care of us each and every time we have dropped off or picked up. Y'all are luck to have her. Thanks to Chanel for everything she has done for us at Kemo Sabe. Kindest RegardsKRIS M.
El cliente no dejó un comentario.JASON B.
El cliente no dejó un comentario.Eric S.
Chanelle and her staff are amazing. They work so hard to keep the facility and trucks well maintained and always go above and beyond for the customers. Chanelle is an angel sent from above. She was so helpful to me with all my requests. I couldn't have done this move without her!Anne W. | Overall Experience
The service was outstanding! That is not an overstatement. Chanelle, was the most pleasant, helpful and happy customer service person I've dealt with in a very long time. I actually look forward to the next time I need to rent from this location.David F.
El cliente no dejó un comentario.David H.
El cliente no dejó un comentario.Dan M.
El cliente no dejó un comentario.John B.
El cliente no dejó un comentario.Harold P.
Drop-off was easy and convenient--thk you.Christopher F.
Nice customer serviceJoy L.
You can't! This is the best run facility I have ever utilized. Chanelle is amazingly kind and goes above and beyond and to make the experience wonderful!Anne W.
Chanelle was knowledgeable and personable. It was a pleasure doing business here. I will use this business again.shane W.
El cliente no dejó un comentario.Steve D.
El cliente no dejó un comentario.Charles A.
El cliente no dejó un comentario.WAYNE S.
Sheila sp? Was soo nice! Very nice way to start the day with a positive person and a cup of coffee. Take note of this operation because it make uhaul look good.Pierson S.
Very easy process at pick-up and return. Friendly, helpful staff. I will rent here again. Thanks.Gary H.
1st Class Facility. Really liked Chanelle. Always available, positive attitude, and professional!Greg C. | Overall Experience
El cliente no dejó un comentario.nick T.
Chanelle De Bois is delightful ... thank you for being such a breathe of fresh air in the world of customer service!Nicolas L.
This location is very clean and very well run. Trucks are so clean they look brand new!! The manager has customer service skills that I've never seen!! I highly recommend this place to anyone who might need a u-haul rental!!Easton B.
Perfectly done. No complaintsPeter S.
El cliente no dejó un comentario.Emma G.
El cliente no dejó un comentario.Lynzie C.
El cliente no dejó un comentario.ROBERT N.
Beside it had dog hairHenry A.
El cliente no dejó un comentario.Raymond D.
All good. Early drop offWILLIAM B.
El cliente no dejó un comentario.Charles B.
El cliente no dejó un comentario.Tori B.
Busy but the employees checked on everyone and offered drinks and apologized for the wait. Extremely nice and very professionalMichael A.
I didn't realize there was a closer location in Park City but this location wasn't too far out.Lili T.
El cliente no dejó un comentario.Eric D.
El cliente no dejó un comentario.Bowen L.
Cleanest u haul I ever rented. I was treated well even after I screwed up the day I need it. This location has the best customer serviceAntonio C.
El cliente no dejó un comentario.Patience B. | Overall Experience
I stored with them for about two to two and a half years. The staff has got to be the most kind and helpful people I've ever had business with! I'm not going to lie there's been times where I wasn't able to get my payment in on time. Despite that I hadn't paid yet, they worked with me on that. They were flexible with me as much as they could. I never thought I'd miss people I don't know personally, but some of the staff here I will miss dearly. Thank you guys SO much!Ashlie F. | Overall Experience
The facility was nice and clean and person who helped me was very helpful and personable. She offered me water and snacks while I waited and had great conversation while processing our order. She also had some great insight and tips to make my trip a better experience.Izzy G.
Absolutely nothing to change. the Lady in charge of that store is so sweet and kind and helpful. I appreciated her very much.TAMARA C.
El cliente no dejó un comentario.Timothy B.
El cliente no dejó un comentario.Bob C. | Overall Experience
El cliente no dejó un comentario.Patrick G.
El cliente no dejó un comentario.Tom K.
Drop off was very fast and easy.Charles M.
The drop time off was listed incorrectly on the initial contract which created another day charge and we were never informed of additional mileage charges when we informed where we were going and where we were moved to and we were charged additional mileage. I really disappointed.Russell A.
The staff was always helpful and we never had issues in the 3 years we were there.Anissa W. | Overall Experience
Chanelle De Bois and her staff were professional and eager to assist in any way they could. She is exceptionally friendly and thorough in everything she does.HARRY P. | Overall Experience
Wonderful facility! Friendly, helpful staff. Thank you!!Marsha H. | Overall Experience
Always super kind and helpful. Great facilities. Would recommend 100%!JOHN M. | Overall Experience
El cliente no dejó un comentario.Travis N. | Overall Experience
The team at this facility are extremly helpful!Brian B. | Overall Experience
Great place, great employees, they were above and beyond helpfulTroy S. | Overall Experience
El cliente no dejó un comentario.Ron G. | Overall Experience
Awesome job there. Chanelle De Bois helped me when I first moved in. I originally had a small unit, but after seeing it and feeling it was too small, she showed me the 10X10 unit that was perfect. When I moved out, she was super helpful in getting the truck I needed. Awesome person for the job there.Robert D. | Overall Experience
El cliente no dejó un comentario.Michael F. | Overall Experience
Tamara and her staff were awesome to work with!! We were building and selling our home during Covid and it was a very stressful Challenge for my husband and I. We started out renting 1 storage locker and ended up with 4 packed full. Tamara and her staff did everything possible to help find extra storage lockers for us. They were always very helpful and friendly! Thank you for helping us manage a very stressful and challenging time in our lives! I would highly recommend Timpagoes storage !!!Karen O. | Overall Experience
A fantastic storage facility. I would definitely recommend this facility.Randi S. | Overall Experience
Timpanogos storage is a great facility, it's maintained well, clean, and the staff is friendly and great to work with!Erik M. | Overall Experience
My experience was great. The people are very friendly and the facility works well.David P. | Overall Experience
The facility and staff were exceptional. The facility was always accessible and well- lit. I highly recommend this facility to anyone and appreciate the staff's assistance when needed. Gracias.Leslie W. | Overall Experience
A great Storage facility. The Climate Control is an added benefit. Well maintained and easy access. We utlized for 18 months and enjoyed the security of Timpanogos Storage.Julia V H. | Overall Experience
Tamara and Chantelle were so helpful and friendly. They made our storage experience extremely pleasant!Don M. | Overall Experience
Tamera has been extremely helpful both with my storage unit rental and several U-Haul rentals. This place is top notch and I will use them again when needed. Gracias.Todd S. | Overall Experience
Best storage unit I've ever had.Janelle S. | Overall Experience
El cliente no dejó un comentario.STEVE P. | Overall Experience
This facility met all my storage needs. I was very pleased with my experience.Rose L. | Overall Experience
Very nice storage facility. I drove out from California, returned the trailer to this location, and stored my things for a few months. The ladies at this location were very friendly and the grounds were spotless inside and outside.Carol S. | Overall Experience
100% recommend. So clean, such a nice facility and above and beyond help from the staffColette A. | Overall Experience
Well located for our needs, Units were immaculate.Robert F. | Overall Experience
El cliente no dejó un comentario.Waldo G. | Overall Experience
I highly recommend this facility. The units are clean and secure. I can't say enough about the staff. They are friendly and provide excellent service. I will definitely use this facility the next time I need a storage unit.Maureen T. | Overall Experience
I just love the girl that works in the office. Very nice, very professional!Kathy L. | Overall Experience
They could use some ice removal, it was pretty bad in front of my unit. But otherwise, the people and facility are great.Lori S. | Overall Experience
The Staff was great, helpful, nice and knowledgable. We rented over the phone while living in a different state. The process was so easy due to the great ladies in the office. Our experience was truly great thanks to the ladies in the office.Teri B. | Overall Experience
Tamra is such an asset to your organization! She is quick, helpful, efficient and is a delight. I hope she knows how much you appreciate the work she does! We'll be back. And because of her service, I'll spread the word to park city! Thanks. AnnANN M. | Overall Experience
Tamara does a great jobrick k. | Overall Experience
The site manager was outstanding, the facility was always clean, the pricing for the unit was fair, and I highly recommend Timpanogos Storage to anyone.Terry H. | Overall Experience
Our experience in reserving units for January was very pleasant. They were fair, organized, and professional. The facility is beautiful and clean. We look forward to storing our belongings there.Steve S. | Reservación
Facilities are clean, convenient, and the staff was very friendly and helpful. Great experience moving in!Kathrine N. | Reservación
I wasn't available to move in yesterday, but will be coming over tomorrow in order to get checked into my unit. Looking forward to it. PBrent S. | Reservación
Very kind and accommodating staff. Facilities are beautiful!Cassandra B. | Reservación
Great service and facility, will recommend.William H. | Reservación
Very clean. Brand new! I like the location and the staff was very helpful.Megan D. | Reservación
Love this place. Management is super friendly, prices are great, and facility is brand new and top notch!james a. | Reservación
Clean secure temp controlled indoor unit was easy to access. Office staff was very nice and professional.Steve K. | Reservación
Excellent Location!! Great customer care. I learned Heber Police did not find any damage or sign of theft claimed by Jody K. Management also waived Jody's expenses and tried to meet with her.Mark H. | Overall Experience
Was robbed, PD came over they saw how it was entered, doors can be opened with lock on manager said find another facility, charged different price every month. No resolution offered poor management.Jody K. | Overall Experience
The staff was very helpful and friendly. The unit was clean and secure.Penny L. | Reservación
Still under construction, was asked to leave by work crew .said i was in their way. lost a couple days of moving due to this Mark manager is great.Will be great when complete. Confused about fee.Jody K. | Reservación
The storage area slab was really dirty; I imagine the dust settled there for a period of time during construction prior to door installation. I would have like to vacuum, but there is no electricityH B. | Reservación
Servicios adicionales en esta ubicación
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