I think UHAUL should communicate better what customers should do about EZ-pass tolls. It's a bit ambiguous on the website and I couldn't fully trust a thread I found on Reddit. Other than that, it was a great experience. Thanks.Dohyun C.
Customer Reviews for Timmys Service Center
(Distribuidor de U-Haul del vecindario)
Westwood, NJ 07675
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 6 p. m.
- Sáb.: 8 a. m. - 3 p. m.
- Dom.: 8 a. m. - 11 a. m.
- 6/20/2021: 7:00 a. m. - 9:00 a. m.
- 8/15/2021: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Great experience from start to finish.Michael Q.
El cliente no dejó un comentario.David A.
El cliente no dejó un comentario.JAMES C.
Excellent location and service (Used previously, I dropped the truck off on Sunday and uploaded pictures)Brian P.
El cliente no dejó un comentario.Roger F.
El cliente no dejó un comentario.Stephan H.
Friendly staff and amazing service.LISA H.
I made reservations for trailer in Nanuet NY. On the day of a pick up they didn't have the trailer. I made arrangements with many other people this day and was counting on getting the trailer. This is not the first time with U haul. I was not notified. I think that you have to revise your policy since a person renting equipment from you is dependant on having it. If you cannot deliver than your service is very poor. Luckily I was able to find the trailer in another location but I lost valuable time. Emil Silbermanemil S.
El cliente no dejó un comentario.STEPHEN H.
Keep up the good work. Found a problem with my connection to the trailer and fixed it for a minimal fee.JANPAUL H.
El cliente no dejó un comentario.BRIAN E.
El cliente no dejó un comentario.Douglas F.
El cliente no dejó un comentario.DANIEL L.
Good service!Ceci A.
El cliente no dejó un comentario.JAMES W.
Wow, this is going from bad to worse! I received a text saying the cost was $61.48 when it should have been about $20 less. I then drove to Timmy's and he said the numbers seemed transposed and he would fix it. So not I received an email saying the bill is $112.06 based on 84 miles. Are you kidding me? I only drove 24 miles. Please get your act together because I am not paying for this overcharge!! At his point you should consider compensation to me since I have driven there again and this is still not solvedMARK V.
The location was a bit cluttered because it was small. My biggest complaint is this was the not location I had originally reserved. I had a guaranteed booking for the Paterson location and that was changed without my consent. I received a voicemail the afternoon before my pickup was scheduled telling me they changed my location to a place more than 2 hours from me. I told her that was too far with with the extra miles they were going to give me, I would still be over by miles and have to pay extra. Uhaul has to do better especially since this was supposed to be a guaranteed reservation or else I would receive $50. When I asked about the policy the woman was very rude about it saying they wouldn't give me the $50.NAKIYYAH A.
El cliente no dejó un comentario.Tom G.
Nothing. Timmy's was a great experience. Very helpful and nice people.Robert E.
I reserved a truck online at a different location and it was transferred to Westwood. The staff I spoke to are friendly and the process was very easy. I can't think of anything else to improve on.John M.
Very expensive. 6 hours for over $200. Next time I will shop around.vincent L.
wasn't the location we requested, but everything was great.George S.
El cliente no dejó un comentario.Dominick C.
Busy on Saturday mornings, I was in and out within 5 minutes after I got to speak to the owner. at the rental desk. So just make sure to budget your time waiting for other renters.Kevin B.
El cliente no dejó un comentario.DANIEL A.
4-hour 9' van rental used to include 50 free miles. Very expensive now for 4 hours.Andrew W.
El cliente no dejó un comentario.Laurence C.
El cliente no dejó un comentario.Kevin M.
El cliente no dejó un comentario.Gary A.
El cliente no dejó un comentario.Timothy B.
El cliente no dejó un comentario.Jerry G.
El cliente no dejó un comentario.William B.
El cliente no dejó un comentario.JORDANA P.
El cliente no dejó un comentario.Louis T.
Very polite and friendly personnel. The rental process was very pleasing.Ray H.
Great service and smooth process. Very nice people.Joel R.
El cliente no dejó un comentario.Cristal M.
Good job!NODAR R.
El cliente no dejó un comentario.Stuart L.
El cliente no dejó un comentario.Andre A.
El cliente no dejó un comentario.marina G.
El cliente no dejó un comentario.Seok K.
Everything went smoothly. ThanksvSTEVEN A.
I was not given the vehicle with a full tank of gas. I showed the agent this as I had taken a photo of the mileage and gas level. She didn't care and didn't discount my rental despite me filling the tank. It was nearly a 1/4 of a tank down.Linda M.
15 foot truck, lightly loaded, only got 8 miles per gallon on the highway.Michael M.
Brenda and Tim are great'Robert D.
Too much money for 1 hour use.Richard H.
No suggested improvements; everything went well. Thank you and I will use Timmy's UHaul in the future.Cyndi D.
El cliente no dejó un comentario.Brian T.
El cliente no dejó un comentario.Frank A.
El cliente no dejó un comentario.Hovanes K.
El cliente no dejó un comentario.Thomas H.
El cliente no dejó un comentario.Kevin F.
El cliente no dejó un comentario.Allen S.
Great serviceJOSE N.
Amazing place to rent auto trailers ! Amazing staffJavier R.
El cliente no dejó un comentario.John J.
El cliente no dejó un comentario.Kristen K.
El cliente no dejó un comentario.Jonathan A.
Tim is great. Very helpfulWilliam B.
Always an excellent job at Timmy'sANTHONY D.
El cliente no dejó un comentario.Amarilis R.
Thank you for the service.NODAR R.
El cliente no dejó un comentario.JOSE C.
Excellent service, very knowledgable and helpfull! Open even on sundayServet T.
El cliente no dejó un comentario.William S.
The Customer service through the N. Nj traffic control center was a absolute insult to me as a customer and the way I was dealt with no care and no respect! I was told I would be called by a senior manager in that office to address what had happened in the phone calls but I have not received a call back now in four days which shows how much your company doesn't care.Ahmed B.
El cliente no dejó un comentario.Daniel T.
Great and friendly customer service - process was quick and easy.Victor D.
El cliente no dejó un comentario.Morghan S.
El cliente no dejó un comentario.Albino S.
Great service, I called to change 10' truck to 15' truck before heading out. They are prepared and ready for me to pick up. Very friendly and convenient to drop off.Jennyeu Y.
I like this place. easy to rent, good people. I'll use them again!James E.
The Uhaul OffIce should be clean.ELIA M.
Nothing! Doing great! Best U-haul experience I've ever had.....Joseph A.
El cliente no dejó un comentario.Carl D.
El cliente no dejó un comentario.Christopher K.
El cliente no dejó un comentario.Hans Juergen M.
I wouldn't change anything if I were you,David O.
El cliente no dejó un comentario.Patrick N.
El cliente no dejó un comentario.Christine M.
El cliente no dejó un comentario.Christopher J.
El cliente no dejó un comentario.Ruth C.
1 word... EffortlessPaul H.
El cliente no dejó un comentario.John G.
El cliente no dejó un comentario.Charles T.
El cliente no dejó un comentario.Hovanes K.
El cliente no dejó un comentario.Andrew C.
El cliente no dejó un comentario.John M.
Excellent serviceReji P.
El cliente no dejó un comentario.Debra P.
El cliente no dejó un comentario.ANDREW G.
How can an offering $ of $19.99 for the rental become $52.67? I went 24 miles and was charged .99 per mile? That is outrageous. Then 2 other minor bullshit charges. When you advertise $$19. Try to be truthful you are not and I will NEVER RENT FROM YOU AGAIN.JEFF A.
Everything was perfect. ThanksCharles K.
El cliente no dejó un comentario.Adam T.
El cliente no dejó un comentario.Michael D.
Counter person was very impersonal and cold. Answered my questions but just a bit robotic and no eye contact. Made it uncomfortableDEAN E.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
We have the largest selection in the industry!