Customer Reviews for Timmys Service Center
(U-Haul Neighborhood Dealer)

1,959 reviews

661 Broadway   Westwood, NJ 07675
(@ Lake)

(201) 666-0010

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8 am–3 pm
  • Sun: 8 am–11 am
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(201) 666-0010

661 Broadway
Westwood, NJ 07675
(@ Lake)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8 am–3 pm
  • Sun: 8 am–11 am
Special Operating Hours
  • 3/31/2024: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Carlos Arias 
Rating:
5.0

Thanks for you friendly service

jesus martinez vargas 
Rating:
5.0

None

Chris Li 
Rating:
5.0

This was a lip smacking gobb stomping hell of a spot

Joshua Miller 
Rating:
2.0

They already close

Jean Fenelon 
Rating:
5.0

Customer did not leave a comment.

Claudette Castillo 
Rating:
4.0

Define locations indicating which ones accept equipment and which do not. I went to one and couldn’t return the trailer. Also, no U-haul signs there. I had to find another place to drop off trailer. Very frustrating.

Vincent Valetutti 
Rating:
5.0

Customer did not leave a comment.

RICH MIGATZ 
Rating:
5.0

Nothing, I always rent from Timmy's and never had an issue.

Paul Browning 
Rating:
5.0

Customer did not leave a comment.

Carlos Arias 
Rating:
5.0

Customer did not leave a comment.

Carlos Arias 
Rating:
4.0

Customer did not leave a comment.

Chris Swanson 
Rating:
5.0

Customer did not leave a comment.

Anne barnum 
Rating:
5.0

Customer did not leave a comment.

ROBERT BOYD 
Rating:
5.0

Customer did not leave a comment.

Carlos Arias 
Rating:
5.0

Customer did not leave a comment.

Carlos Arias 
Rating:
4.0

Customer did not leave a comment.

Ildar Safeulin 
Rating:
1.0

Customer did not leave a comment.

Scott Buzzee 
Rating:
5.0

Customer did not leave a comment.

RICHARD ORNER 
Rating:
5.0

Great customer service!

Thomas Foti 
Rating:
5.0

Customer did not leave a comment.

Carlos Arias 
Rating:
5.0

Customer did not leave a comment.

Clara Kammer 
Rating:
5.0

Every thing is ok

Ruben Castro 
Rating:
5.0

Customer did not leave a comment.

William Stitt 
Rating:
5.0

Customer did not leave a comment.

Stephen Kalish 
Rating:
4.0

Customer did not leave a comment.

Louis Ferrante 
Rating:
5.0

Customer did not leave a comment.

William Placier 
Rating:
5.0

My go to location for truck rentals

Richard Ingman 
Rating:
4.0

All was at or better than expected.

DAVID MILLMAN 
Rating:
4.0

👍🏽🫶🏾

ramish perry 
Rating:
5.0

The staff was awesome very friendly and understanding great place to rent trucks or vans 👍

ALEXANDER PAZ 
Rating:
5.0

Add phone charger otherwise all is great

MANUEL GOMEZ 
Rating:
5.0

Customer did not leave a comment.

Carlos Arias 
Rating:
5.0

I have recommended this location to a friend and will continue to recommend it

Zaim Hadzovic 
Rating:
5.0

Timmys made this who process very easy. It was the first time I had used a U-Haul trailer and I appreciated the support in answering all of my questions and getting me all set up for the trip with the trailer.

Michael Bland 
Rating:
5.0

Customer did not leave a comment.

John Katinsky 
Rating:
5.0

Customer did not leave a comment.

Hassan Amini 
Rating:
5.0

Customer did not leave a comment.

Richard Ingman 
Rating:
5.0

Customer did not leave a comment.

Andres Llano 
Rating:
5.0

Customer did not leave a comment.

Carlos Arias 
Rating:
3.0

I was there for 1 hour trying to open the key box

Santiago Guerra 
Rating:
5.0

Customer did not leave a comment.

DOROTHY GILLEN 
Rating:
5.0

Customer did not leave a comment.

DOROTHY GILLEN 
Rating:
3.0

Truck had check engine light on

Ciriaco Matteis 
Rating:
5.0

Customer did not leave a comment.

shawn fisher 
Rating:
3.0

Customer did not leave a comment.

KROLL HYPPOLITE 
Rating:
3.0

Customer did not leave a comment.

Scott Sarakin 
Rating:
5.0

A+ , always professional and courteous

David Rich 
Rating:
5.0

Customer did not leave a comment.

Carlos Arias 
Rating:
5.0

Customer did not leave a comment.

David Pais 
Rating:
5.0

Always courteous and professional Not the closest U -Haul for me, but worth the trip

David Rich 
Rating:
5.0

Customer did not leave a comment.

Dorothy J Gillen 
Rating:
5.0

Customer did not leave a comment.

Carlos Arias 
Rating:
5.0

I rented a 15 ft truck only to find out the bed was only 12 ft 3 inches long not 15 as advertised. Needless to say I had to rent another truck the next day.i went with the exact measurements I needed only to find out when I went to load the 2 boxes it wasn't 15 ft

Evan Kellish 
Rating:
5.0

Customer did not leave a comment.

Shlomo Klein 
Rating:
5.0

Experience was great.

Michael Zuckerman 
Rating:
5.0

Always a pleasure doing business with them

David Rich 
Rating:
5.0

Customer did not leave a comment.

J Katinsky 
Rating:
5.0

Customer did not leave a comment.

Carlos Arias 
Rating:
5.0

Customer did not leave a comment.

Pete Bangs 
Rating:
5.0

Everyone is always nice, helpful and knowledgeable at this location.

Rory Doyle 
Rating:
3.0

We didn’t have a great experience here. We had to wait over 20 minutes for our truck even though we were the only customers there. We only rented the truck for 2 hours so this impacted our use time since it was cut short. We left our 3 week old newborn with a babysitter and we had to pay extra since we had to wait so long at uhaul. We made the reservation weeks in advance and the truck should have been ready for us upon arrival.

Jennifer Piazza 
Rating:
3.0

Customer did not leave a comment.

RICHARD LOUIE 
Rating:
5.0

Great experience

Emily Carstensen 
Rating:
5.0

I’m always preferred u haul because my good experience

Panachayi Babu 
Rating:
5.0

Customer did not leave a comment.

Carlos Arias 
Rating:
5.0

Customer did not leave a comment.

Carlos Arias 
Rating:
5.0

Very helpful staff !! Made experience very easy .

Lawrence Dercole 
Rating:
5.0

They made it very seamless. Couldn't have asked for a better experience.

Sam Kim 
Rating:
5.0

Customer did not leave a comment.

Anthony Chan 
Rating:
5.0

Customer did not leave a comment.

Carlos Arias 
Rating:
4.0

Customer did not leave a comment.

Sebouh Karakashian 
Rating:
5.0

Customer did not leave a comment.

David Rich 
Rating:
5.0

Customer did not leave a comment.

Dorothy J Gillen 
Rating:
4.0

Customer did not leave a comment.

Kenneth Krausz 
Rating:
5.0

Customer did not leave a comment.

Carlos Arias 
Rating:
3.0

Received the truck on time but truck was dirty inside. The center console had a coffee/soda spill in the cupholders and was very sticky. The box truck was also dirty inside with mud or some substance in the center of the floor.

Ryan Watkins 
Rating:
1.0

Customer did not leave a comment.

Jonatan Cris Fernandez 
Rating:
5.0

Customer did not leave a comment.

debbie wisniewski 
Rating:
4.0

Customer did not leave a comment.

stephanie hermann 
Rating:
5.0

Always enjoy renting a trailer from Timmy's Service Center. Very friendly and gets you in and out i quickly.

Edward Salvi 
Rating:
5.0

Customer did not leave a comment.

Timothy Jeffas 
Rating:
5.0

Tim’s service center was the best experience of renting I’ve had, his passion personality and knowledge far surpasses other rental places I’ve used

Chris Dobish 
Rating:
4.0

Dirty inside-coffee stains, dusty, windows dirty-not cleaned despite being adjacent to a car wash. The app check in process is difficult- most could be done before arrival and took way to long to gret going-returning a bit easier

Craig Sandler 
Rating:
5.0

Customer did not leave a comment.

Dorothy J Gillen 
Rating:
3.0

Not customer focused at all Every answer was read the fine print in the contract Close to rude on the phone

Stuart Elson 
Rating:
5.0

Rare to have a perfect experience with anything in this world. I had one with Timmy’s. First time there and will go out of my way to use them again. Accurate efficient friendly well stocked. Timmy’s is tops.

Daniel Forman 
Rating:
5.0

Truck was very old and dirty from years of caked on not from current location. Door handle broken and overall the truck Ned’s to be updated to have more figures. Would not rent U-Haul again would use different vendor

Misah Smith 
Rating:
5.0

Customer did not leave a comment.

Robert Smith 
Rating:
5.0

Customer did not leave a comment.

David Rozjabek 
Rating:
5.0

Timmy Service Center is my go to place for UHaul rentals.

Leonardo Sabino 
Rating:
5.0

Customer did not leave a comment.

Thomas Asfar 
Rating:
5.0

Customer did not leave a comment.

Vito DeSantis 
Rating:
5.0

Customer did not leave a comment.

Ken Lehman 
Rating:
5.0

Customer did not leave a comment.

FELIPE ULLOA 
Rating:
5.0

Customer did not leave a comment.

Vincenzo Ferranti 
Rating:
5.0

Customer did not leave a comment.

David Amecangelo 
Rating:
5.0

Customer did not leave a comment.

JORDAN STERN 
Rating:
5.0

Customer did not leave a comment.

PIL CHONG 
Rating:
5.0

Give Tim a raise

Jeffrey Conforti 
No reviews have been submitted for this location.

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