Customer Reviews for Timmys Service Center
(Distribuidor de U-Haul del vecindario)

1487 comentarios

661 Broadway   Westwood, NJ 07675
(@ Lake)

(201) 666-0010

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 3 p. m.
  • Dom.: 8 a. m. - 11 a. m.

Servicios en esta ubicación:

Contáctanos

(201) 666-0010

661 Broadway
Westwood, NJ 07675
(@ Lake)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 3 p. m.
  • Dom.: 8 a. m. - 11 a. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

As always, Jimmys is the best

Andreas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maureen V. 
Clasificación:
5.0

Very fast professional team

Valeriy Z. 
Clasificación:
5.0

I had the 10ft. Truck. A ramp would have been so nice!! Timmy's is the best. Always treated well there!!

Michael M. 
Clasificación:
5.0

The phone return process odometer image upload didn't work. U-Haul system was not able to recognize the odometer with lights. Pictures were well focused and numbers were legible. Sat there for an hour trying different images and waiting for the U-Haul rep to come on the phone. Luckily the establishment owner's daughter was picking up her car and told me to just drop the keys inside.

Venkat G. 
Clasificación:
3.0

The pickup/drop-off experience was great...quick & easy. The lady on the phone the day before picking up the truck was very friendly and helpful as well. My one criticism would be that the cab of the truck was dirty and grimy. I get that it's a U-Haul truck rental but a quick cleaning of the cab would have be nice. Overall, it was a positive experience.

JAMES C. 
Clasificación:
5.0

It was quick and easy. I was in and out in just minutes. They had just what I needed.

Gary N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander A. 
Clasificación:
5.0

Second rental from this location. Both experiences were perfect. Easy reservations. Fast pickup check-out. Easy returns. Couldn't be happier.

Kevin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Barbara B. 
Clasificación:
4.0

El cliente no dejó un comentario.

German D. 
Clasificación:
5.0

This location specifically is an absolute joy to deal with. Staff is accommodating and knowledgeable. Everything I have ever rented from here has been in great condition and very clean.

CHRISTOPHER T. 
Clasificación:
5.0

El cliente no dejó un comentario.

andre S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard F. 
Clasificación:
4.0

The mobile pickup process was time consuming and needs improvement.

Andrew L. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rocco V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Karl B. 
Clasificación:
5.0

Great customer service at the pickup location

Richard K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sean U. 
Clasificación:
5.0

We had forgotten to rent a couple of dollies when we reserved the truck and when we got to the tried to rent them on the day of the rental there were none available.

Perry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derek A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yeyfrey A. 
Clasificación:
5.0

The App doesn't work. This location was very helpful

Mohmmad E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Barbara G. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patrick B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KINGA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

David R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen K. 
Clasificación:
5.0

El cliente no dejó un comentario.

tae K. 
Clasificación:
5.0

Our truck wasn't returned by the previous client so Brenda went out of her way to accommodate us with another truck which worked out better than we had planned. She cares about her customers and will help ensure you're completely satisfied with the service. Thanks Brenda!

Maria D. 
Clasificación:
5.0

Will definitely use again, and would recommend the facility without hesitation.

Kurt P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Geraldine L. 
Clasificación:
4.0

El cliente no dejó un comentario.

THEODORE K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Douglas F. 
Clasificación:
5.0

El cliente no dejó un comentario.

George C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNMICHAEL JR G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW G. 
Clasificación:
5.0

El cliente no dejó un comentario.

shannon P. 
Clasificación:
5.0

The only complaint I have is the lack of a larger search area when looking online for an available truck. It only seems to look 5-10 miles and give a handful of suggestions when I would prefer getting as many as possible to weigh my options. Otherwise entire experience was great

KEVIN P. 
Clasificación:
5.0

Very nice people Thank you Will be back

Vlad V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Aisha P. 
Clasificación:
5.0

Timmys the best!!

ROBERT H. 
Clasificación:
5.0

El cliente no dejó un comentario.

GILBERT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cristal M. 
Clasificación:
3.0

The app did not work for a 7:00 am pickup so I had to burn an hour waiting for the shop to open.

David T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawid W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mamun H. 
Clasificación:
5.0

Very helpful and professional

Vatche T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joshua M. 
Clasificación:
5.0

El cliente no dejó un comentario.

EMMANUEL C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Charles S. 
Clasificación:
4.0

Very nice people there. No problems.

William P. 
Clasificación:
5.0

Keep up the great work. It is always a pleasure working with Timmy's Service Center.

JOHN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN S. 
Clasificación:
1.0

I made a reservation one week ago and when I arrived the van was not there. They found me another one half an hour away after 45 minutes of combined phone calls with customer service and traffic. If the truck is not there.... at least send an email to give a heads up.

BRUCE M B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brendan C. 
Clasificación:
5.0

Very welcoming and willing to assist with out of the box ideas and guidance.

VIRGIL D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Paul P. 
Clasificación:
5.0

Brenda at Timmy's Service Center was very helpful and took care of all of moving needs.

STEPHEN A. 
Clasificación:
4.0

Nothing wrong with the location at all. Service was great and quick. Just wasn't happy that I needed to drive 25 mins away to a different location to get a trailer I reserved 4-5 days in advance

HERNAN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa H. 
Clasificación:
5.0

Professionalism, knowledgeable pleasant atmosphere

MICHAEL D. 
Clasificación:
5.0

Terrific

Carlos C. 
Clasificación:
5.0

Owner was very helpful and gave me great advicel as a first time renting a trailer. The office was quick and very professional too. I would recommend them. I did have to sweep out the trailer before using, some debris was left in trailer by previous renter.

MARGARET M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Therese D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Therese D. 
Clasificación:
5.0

Incredible service and very friendly owners!

TYSON J. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard J. 
Clasificación:
4.0

Verification of driver process could be faster. There was a glitch in the system when returning the vehicle, in which I was being overcharged. However, service and vehicle were good.

Vi L. 
Clasificación:
1.0

We dropped it off a bit late and they charged us for another day

ESTHER G. 
Clasificación:
5.0

I tried to sign in using the link sent via text. I couldn't get past the location page even after allowing location on the uhaul site on my phone. Could there be a button where I attest I am really at the right place, or perhaps a QR code, so I can get past that page?

ANNE S. 
Clasificación:
5.0

I think UHAUL should communicate better what customers should do about EZ-pass tolls. It's a bit ambiguous on the website and I couldn't fully trust a thread I found on Reddit. Other than that, it was a great experience. Thanks.

Dohyun C. 
Clasificación:
5.0

Great experience from start to finish.

Michael Q. 
Clasificación:
4.0

El cliente no dejó un comentario.

David A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES C. 
Clasificación:
5.0

Excellent location and service (Used previously, I dropped the truck off on Sunday and uploaded pictures)

Brian P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephan H. 
Clasificación:
5.0

Friendly staff and amazing service.

LISA H. 
Clasificación:
5.0

I made reservations for trailer in Nanuet NY. On the day of a pick up they didn't have the trailer. I made arrangements with many other people this day and was counting on getting the trailer. This is not the first time with U haul. I was not notified. I think that you have to revise your policy since a person renting equipment from you is dependant on having it. If you cannot deliver than your service is very poor. Luckily I was able to find the trailer in another location but I lost valuable time. Emil Silberman

emil S. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEPHEN H. 
Clasificación:
5.0

Keep up the good work. Found a problem with my connection to the trailer and fixed it for a minimal fee.

JANPAUL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas F. 
Clasificación:
4.0

El cliente no dejó un comentario.

DANIEL L. 
Clasificación:
3.0

Good service!

Ceci A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES W. 
Clasificación:
3.0

Wow, this is going from bad to worse! I received a text saying the cost was $61.48 when it should have been about $20 less. I then drove to Timmy's and he said the numbers seemed transposed and he would fix it. So not I received an email saying the bill is $112.06 based on 84 miles. Are you kidding me? I only drove 24 miles. Please get your act together because I am not paying for this overcharge!! At his point you should consider compensation to me since I have driven there again and this is still not solved

MARK V. 
Clasificación:
3.0

The location was a bit cluttered because it was small. My biggest complaint is this was the not location I had originally reserved. I had a guaranteed booking for the Paterson location and that was changed without my consent. I received a voicemail the afternoon before my pickup was scheduled telling me they changed my location to a place more than 2 hours from me. I told her that was too far with with the extra miles they were going to give me, I would still be over by miles and have to pay extra. Uhaul has to do better especially since this was supposed to be a guaranteed reservation or else I would receive $50. When I asked about the policy the woman was very rude about it saying they wouldn't give me the $50.

NAKIYYAH A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom G. 
Clasificación:
5.0

Nothing. Timmy's was a great experience. Very helpful and nice people.

Robert E. 
Clasificación:
5.0

I reserved a truck online at a different location and it was transferred to Westwood. The staff I spoke to are friendly and the process was very easy. I can't think of anything else to improve on.

John M. 
No se han enviado comentarios para esta ubicación.

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